[Resolved]  Big Bazaar, Noida — MISSING OF ITEMS

Address:Uttar Pradesh

Saturday i.e on 24/04/2010, i had visited big bazaar located in TGIP mall,Sec-38A,Noida. Earlier also many time i had visited big bazaar. This time i had purchased item worth RS 1500/-( Time 8 PM). I had given items in 04 packet. When i opened packets i found that 08 items worth Rs 487/- were missing from the packets .I tried to call helpline no given on the bill on the same day night but no body has picked up the call. Next day morning i tried to call helpline no but the same was not picked. Mean while our maid has thrown the bill in the dustbin while cleaning the home and i could not retreive the bill but i again visited big bazaar for resolving the issue as this was surprising for me. I discuss the issue with customer care executives but they insist of bill. They said that these issues come to them regularly and they want bill thenn only they will looked into matter. I requested them to issue me duplicate bill which can be searched with the Amount of shopping i.e RS 1500/- ,timing or name of person printed on the bill i.e praveen (Counter no 10) i told to them .Further i have told that i have paid amount by Sodexo food coupons and name of items that were missing But they have not shwon any interest on my issue
MANISH JAIN [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Big bazaar at GIP mall noida is such a flop... it cant handle a little crowd... there employees are not at all competent, specially the security people... they are aimlessly putting some random stickers on each and every item you are carrying in ur hand bag, which is such a waste of time and does not serve any purpose also
this wednesday i went to get one of my item changed from the customer care, since they gave me a broken one... i got the bill with me too but these security guys they didnt let me go in... they infact said that i broke it and bought it back... which was so un athical... i am shopping for not less tha 5000 rs every month from this big bazaar since last 4-5 years... but there careless attitude has made me not to go there any more... they have lost a regular customer
same with me...

I buy a Johnson and Johnson baby care kit from big bazaar from GIP MALL Noida and come home after opening it I got to know the powder is missing. How shameful the people are.
the Similar incident done with me, i have done purchasing worth Rs of 1600/-
i brought one pack of Dabur chawanprash worth Rs. 225/- including above mention bills, with this cwanprash pack they are offring volunrty gift Honey 100 gms pack, but when i came to closer of billing Staff telling me volunrty gift was not avialable due to shortage of stock they telling me that i can collect after othere days, afet few days i went for purchasing and asked for my gift again they telling me the same excuse...i think they should not kept or sold those items which they cannot provide offers, also they should stop making fools to their customer, this incident is done recently, Big Bazar offering, on promational adds they are not fruitfull or they are totaly diffrents from the real prices & offer...this is an shamless
services to their valuable customers.

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    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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