[Resolved]  Big Bazaar, Pazhavangadi, Trivandrum — damaged goods

Address:Thiruvananthapuram, Kerala

i had purchased a sandiago sofa set from big bazaar, pazhavangadi, trivandrum for Rs.21,759/-.(invoice no. 1721 dated 31.3.2012) Even though we had paid full amount on 31.3.12, and the due date of delivery was 20.4.2012, we received the sofa only during second week of june 2012 and that too after repeated requests. The leg of the sofa collapsed in two weeks and this was repaired after one week. Now, on 29.8.12, the other leg also collapsed. The leg of the single chair with the sofa is already rusted.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear customer,

Hi I am Priya from Future Group. I regret the inconvenience caused to you. Please write to us at [protected]@futuregroup.in along with your contact details and reference id 6697 to enable us to assist you.

Regards,
Priya
Future Group Care
hi. my name is monikandan, we orderd one bed room set at onam offer price 17990 and one dinning table worth 6000 rupees total 22998 rupess paid and ordered, sales man told maximum 30 days required for transporting. we wait for furniture up to last week. one week before we contact the sales man he told on the way your furniture. after 2 days he called and informed me, sorry sir your furniture are damaged on transporting. so we refund your account. we send the big bazzar palavangadi and collect the money. this is an big cheating of big bazzar.

thanks for your honerable customer care. please dont spoil the big bazzar name, more than 10 years i am in arabic country i know what is the quality customer service of big bazzar.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3868
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information