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[Resolved]  Big Bazaar / Tv Stand — Not deliver the item

I booked the TV Stand bearing part no '[protected]' - description - 'AV001WL/UN Ameri.Honey' on 26/07/2009 & they have promised me the delivary on 31/07/2009 & paid the full amount on the same day & got the Advance receipt also from them.

Till to-day I have not received the item & everyday I am contacting one person Mr Dhananjay (mobile no [protected]) he is informing me that, I am speaking to my godown & will call you in another 2 minutes. That 2 minutes never realized anytime. Last satarday (08/08/2009) I call'd to his mobile 4 to 5 times, then he call'd me back & informed me that, the referred item is not at all there in the stock & will provide the different item & will speak to godown colleagues & will inform me. Whenever I am calling from my mobile he is not taking the call & not delivaring the item.

I am herewith attaching the bill for the same.

Please suggest me what I need to do.
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Aug 14, 2020
Complaint marked as Resolved 
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    2993
    Pending
    62
    Resolved
    1596
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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