Big Cinemas — Money refund not done

Address:Thane, Maharashtra

I had tried booking the tickets on 20th July and there were technical errors in their side. I didn’t get the tickets for the first place and secondly, money was deducted. After sending two mails, I got a mail from them stating that refund will be done in few days. I have sent 3 more mails after that. Still no updates
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

BIG CINEMAS Customer service is useless bcoz even i booked 3 tickets 1 month in ago Hyderabad but my booking didn't go through and still waiting for my refund, left mails and gave a call many times but did not get proper response from them please be careful with online booking...
went with family to big cinema @ pacific mall Mathura (up ) tickets no 00363382/001 to 00363382/006 dated 19/08/012
bought burgers at the food counter with invoice no 136515
the quality of the burger was of third grade
i would like to ask BIG CINEMA arn't they responsible for the stuff they provide at the counters
rohit khatri
[protected]
rohit.[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Cinemas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    139
    Pending
    0
    Resolved
    48
    Big Cinemas Phone
    +91 12 0398 9404
    Big Cinemas Address
    The Great India Place, Plot No. A-2, Sector 38 A, Noida, Uttar Pradesh, India - 201301
    View all Big Cinemas contact information