[Resolved]  Big Tv From Reliance — worst customer care

I have bought BIG TV with the hope that they would offer prompt services in case the need arises. I have actually opted for 'Telugu Plus' option for regional channels but BIG TV has given me 'Tamil Plus'., which is of no use to me. When I asked Customer Care to have it changed to Telugu plus, they made a note of it and gave me a complaint number. But it is three weeks now and still they are not able to do that. But every time I call CC they say it will be done in 2 hrs or at the max. of 24 hrs. It seems BIG TV does not have any interest in supporting its customers. I sincerely advise everyone NOT to opt for BIG TV but go for AirTel Digital TV, which I think would be a better option.