Biovea.com — Non Delivery

Address:

Chennai, Tamil Nadu

I placed an order for the product PREGNENOLONE 50mg in Biovea India on Jul 30 Order no: 15308251. Received confirmation that the product was shipped in ordinary post. But the product was not delivered to me even after 15 days as mentioned in their web site. So I logged a complaint to track the shippment as they couldn't track, they refunded the amount back to my account asking me to place a new order. I again placed a new order for the same product on Aug 23 order no: 15584888. and immediately mailed to the customer support requesting them to courier the product and courier charges will be payed by us. But they refused to do so and shipped the product in ordinary post only. Till now I haven't received the product. Please help me receiving my product.