[Resolved]  Birla Sun Life Insurance — Not getting policy document & cancellation of policy

Address:

Raigad, Maharashtra

I have purchase insurance policy from Birla sun life(BSL Vision plan) in first week of May 2012. After so much inquiry about policy document( policy no. is[protected] to BSL insurance agent I learnt that my pin code no. is wrong so I corrected that pin code no. on phone but still I have not got policy document on my address. Customer care suggested me that to request to nearest branch to dispatch my policy document at their branch from where I will collect this document. So I requested to Vashi, navi Mumbai branch on 10th of Sept 2012 but still I have not got Policy document. On dated 6th Oct 2012, I had called from BSL insurance about whether I will cancel that policy or not. If I will cancel policy, he put two ways for cancelling that policy
1. I will surrender/cancel that policy with approx. 50% deduction OR
2. I will show deposit of one premium into BSL insurance & he will pay whole amount in 21 days.
On dated 8th Oct 2012 on phone I had logged complain for not getting policy document (registered under ref no. 29586255.)

Now, I want to cancel that policy, but BSL insurance are saying that your free look period is over. Pls suggest me what to do next