[Resolved]  Birla Sun Life Insurance Policy — Non receive of funds

Address:

Pune, Maharashtra

My policy no. is[protected]. I had given the application for the surrender of the policy at Birlasunlife, pimpri, pune office on 23rd of July 2012 with a proper application attached by a copy of PAN card, my own phonograph & a cancelled cheque (Cheque No.320846) of ICICI bank A/c No.[protected].
I have done various communications for non credit of policy amount in specified limits of working days (5 working days as communicated by various customer care executives by time to time) in applied bank account, as well as information received from various customer care executives, that the cancelled cheque submitted by me was not properly visible or was showing A/c No.[protected]. I had requested to show the cancelled cheque submitted by me, but is being avoided by birlasunlife. And they are not even giving anything in writing, & taking lot of time in the process in spite of giving them my bank statement showing the same amount is not credited in my bank account.
Each and every communications I am getting different-different answers from different-different customer care officers. I had arranged my payments considering that I will get the funds from Birlasunlife. I am being suffered without any fault from my side.

Regards,
Amol Baburao Patil
Mb. No. [protected]