Birla Sun Life Complaints & Reviews

Address: Maharashtra

Myself Sunil Bapuso Kagawade

Address:- A/p Rui, Tal- Hatkanangale, Dist . kolhapur, maharashtra

lake area pin.- 416131

SIR ,
I have one old policy ( no.[protected] of premium of rs 108000/- per year which is recently lappsed and against that I had return amt. of Rs. 4637/-

Now last month I got one phone call frm [protected] and [protected] ( BMA WEALTH CREATORS) (named by MISS shruti) and told about lappsed policy which is getting u with bonous, therefore u must be a new policy of Rs 25000/- , So with faith I had policy , (POLICY NO.[protected] After that mr. Nadimkhan ( mb. no. [protected]) called me and told about margin shortage of payment issue to release of amt Rs196300/- thats why u must take another policy of Rs 25000/- Then another policy also took ( POLICY NO[protected]

After that Last week one more call frm snowtech investment ltd. mr. santosh sharma ( MB NO. [protected] PHONE [protected] ) and told me about one more policy of rs 64000/- after that you will get rs.296000/- with bonous

, Then I get alart And realised I am getting cheated frm above companies,
Again named Mr.Kishor ([protected]) frm Birla sun recovery office called me same as above...
Now I am affraid , AND want to complaint against above companies and peoples
PLS take any action against above companies

Again on dated 8 jan 2013 , Mr. Vinay frm IRDA dept. mb. [protected] and code IRF125 asking me as same above and refund amt is 410000/-

Here I request humbly to cancle policies and return my Amount
I WANT TO KNOW MORE
Pls revert me

Thank you

Sunil B. Kagawade

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H

hs.lally

from Basi, Punjab

Aug 18, 2013

Birla Sunlife Insurance — amunnt not sent in given account

sir ,

I surrender my insurance policy no[protected] of birla sunlife insurance on 16 march 2013
and i also submitted all needful documents but insurance company was not sending my amount
to my given account .

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S

SANJIB MAHATO

from Jalpaiguri, West Bengal

Jun 13, 2016

CANT LOGIN IN MY ACCOUNT

I AM SANJIB MAHATO. MY POLICY NO :[protected] DOC[protected] I CAN NOT LOGIN IN MY ACCOUNT LOGIN PAGE, IT SHOWS PASSWORD IS INCORRECT ALTHOUGH IT IS CORRECT PASSWORD. CAN YOU HELP ME. MOBILE NO: [protected]

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Address: New Delhi, Delhi

Dear concern
This is to bring you in notice that i had resigned bsli 1-Apr-2013 with notice of 7day as per
system exit in hrms and i served notice for 7days but my supervisor accepet my resignation
and did alteration in last working date as 1-april-2013, however i have confirmation mail of my
resignation with 7days notice and i marked my attendence till 8-apr-2013, in hrms.
So did i get the compensation for my notice period in FFS.. My boss is said that you will not get anything
Name : Shailendra Karna
Emp code: 59135
Noida Branch..

Aug 13, 2020

Complaint marked as Resolved

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Address: Panchkula, Haryana

I got a phone call from a girl named Gauri and she claimed that BISLI Vision plan will provide good returns in 5 years. She asked us to have this plan for 5 years for annual premium of Rs. 20,000/- and in return we will get around 1,80,000/- after 5 years. We agreed to this plan and she send company's representative (Abhishek) to our home and he asked for the necessary documents for this policy but he didn't fill the form in front o[censored]s he said he will fill that in his office and we paid him sum of rupees 20,000/- by cash. He promised that we will get the policy within 7 days with an assured gift. After around 20 days we got the policy but on that it was mentioned that the policy pay term is 20 years, we called back to Abhishek and he came to our home and admitted that there is a mistake by the data entry boy and he will get it fixed, so he took that policy with him. After 1 month, on numerous phone calls, he sent another boy with the same policy but he convoyed the message that the problem is rectified.
Till that day, we have called many times with out any response from them. In the mean while, I approached Chandigarh head office and talked to Mr. Manmohan and he said the 5 year plan is not that fruitful and you will not get around Rs. 1,80,000/- after the end of the term but instead you may get around Rs. 1,35,000/-
I am really shocked when I get to know this and felt cheated.
I would suggest not to buy any plan the company as they are not keeping their words.

Aug 13, 2020

Complaint marked as Resolved

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Address: Punjab

On 26th February 2013, Mr. Puneet Uppal from Birla Sun Life Insurance came to my residence for discussing about their insurance product. After discussion, I gave him my photograph, pan card and aadhaar card copies along with a cheque of Rs 1 Lakh.
Later in the evning, I changed my mind, I called him and also mailed him to return my documents and cheque immediately but he did not turn up. Instead he forwarded my case to his office and sent my cheque to the bank for payment.
Fortunately I had already requested my bank for stop payment against that cheque so the cheque was not encashed.
Till date the company has not sent back my documents despite my repeated requests to the company's representatives.

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Address: Howrah, West Bengal

Respected sir ...i am sumit agarwal i am holding around 9 policy of birla sun life in the name of my dad and mom ...due to lack of service by the agent etc ...my policy were lapsed and i paid premium for two years now i want to withdraw the money ...but the office in kolkata is not doing ..they saying i can only get the money if i do one new insurance plz help me... so i can give u my all policy no etc details.
Sumit agarwal
[protected]
[protected]

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Address: Aurangabad, Maharashtra

This has reference to the above subject I GOPAL K PATIL, hereby request you to help me to cancel my below mentioned policies, which was given for “just show-off purpose”, by the agent(s) (as per list names with their contact details) who misguiding, forced and blackmailed me to do the procedure to get the bonus amount with interest which is still not received to me against my surrendered “Smart-Kid” policy No.05669939, Dated 10th July, 2007 in ICICI PRUDENTIAL LIFE INSURANCE Co., surrendered on 21st December, 2010.

I have recorded all calls of all agent(s) in to the mobile phone. They told me that they are calling from IRDA (Insurance Regulatory And Development Authority) office at Mumbai.

The below mentioned agent(s) engaged me in every month since April-2012 to October-2012 to do one more investment as “Show-Off” purpose and not to expose anybody about the reason of doing procedure for getting bonus amount of Rs.1.39 Lac (including invested fund value as per NAV with Bonus). This investment is refundable and will be cancelled itself with-in 120 days and not for lifetime.
They have told me the amount of bonus and invested fund is Rs.1.39 Lac to Rs.4.00 Lac in every month. Due to their blackmailing/force/misguiding I could not ask anybody in the concerned Life Insurance company regarding the cancellation.

The details of policies for which I need your help to cancel the policies and get back my money at the earliest:
Sr. No. Name of Life Insurance Company Policy Nos. Policy Date Amount (Paid by Cheque)
01 Birla Sun Life Insurance Co. Ltd. [protected] 30-April-2012 Rs.15,000.00
02 Aegon Religare Life Insurance Co. Ltd. [protected] 16-June-2012 Rs.20,000.00
03 Birla Sun Life Insurance Co. Ltd. [protected] 18-July-2012 Rs.25,000.00
04 Reliance Life Insurance Co. Ltd. 50321303 17-August-2012 Rs.15,779.00
05 Reliance Life Insurance Co. Ltd. 50325260 17-August-2012 Rs.15,779.00
Total Amount Rs. Rs.91,558.00

For your information, the list of people who forced, misguided and blackmailed me is given below:
Sr. No. Name of person Contact No.1 Contact No.2 Contact No.3 Contact No.4
01 Ms. Abhilasha Sharma [protected], [protected],[protected] [protected] [protected]
02 Ms. Tanvi Patil [protected] [protected]
03 Ms. Neha [protected] [protected] [protected]
04 Ms. Shruti Pawar [protected] [protected]
05 Ms. Siddhi Deshmukh [protected] [protected]
06 Mr. Rajpurohit [protected] [protected]
07 Mr. Arjun Shekhawat [protected] [protected] [protected]
08 Mr. Sameer Sawant [protected] [protected] [protected] [protected], [protected]
09 Mr. Rupesh [protected]
10 Mr. Raju Patil [protected] [protected]
11 Mr. Amit Shete [protected]
12 Mr. Aniket Waghmare [protected]
13 Mr. Pravin [protected]
14 Mr.Shrikant Bidwe [protected]

The agent Ms. Abhilasha Sharma again asking me to give more money for the cancellation of policies by phone (No.[protected], [protected])

I am requesting to all above companies to cancel my policies and get back to me my money, but till date I couldn't get my money.

I deeply request you to help me to cancel my policies and get back my money to me.

I highly obliged for this help.
Thanking you,
Yours Faithfully,
Gopal K Patil
Aurangabad (MS) Cell: [protected]

Aug 13, 2020

Complaint marked as Resolved

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ICICI Prudential Life Insurance Customer Care

from Mumbai, Maharashtra

Mar 19, 2013

Dear Mr. Patil,

We are sorry to hear your concern. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance

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ICICI Prudential Life Insurance Customer Care

from Mumbai, Maharashtra

Apr 16, 2013

Dear Mr. Patil,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

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Address: East Delhi, Delhi

During Diwali season, I received a call from Birla Sun life agents as they introduce themselves as employee of BSL not as agents and calling from Birla Sun life. A lady started explaining to me feature of policy

1. she told me about festive offer of providing one gold coin or 4 years car insurance premium free with this policy as part of scheme for limited time.
2. Also they gave me wrong plan not as i wanted. I wanted short term policy with family medical claim feature. later on i come to know the plan term is 20 years 20 years with hospital rider something which i never wanted.
3. they extract my professional information from me and show me working. truth is i am not working from past one year and now making home. I come to know from Branch that they submitted fake documents of my working which i never submitted.
4. Moreover, I never received policy documents but as per their records policy document has already been dispatched.

I paid premium of 15000/- with lot of mental harassment provided by these agents. They wasted my time in coordination with them for providing of gold coin and policy documents and missed my free-look time of cancellation. Now company is not cancelling the policy. I am left with nothing neither policy papers nor a gold coin.

Please help me in refunding of my money back. I have all evidence of my conversation with these agents of providing me these two things. I can provide names also. Top to bottom staff is involved in the fraud. Name and numbers of agents with whom i was coordinating till the end before applying for cancellation. now i dont receive a call from them at all. When they have to come to collect money they come anywhere and when had to come to deliver gold coin and policy docs they made 100 excuses to not to come.

1. Shweta Arora (sales) [protected]/ [protected]

2, Ankur Tripati: [protected] (Document collector)

3. Rashmi Sharma : [protected] (Manager Sales)

Please take corrective measures against these agents and the company NetAmbit which encourages them to do such fraud with customers

Regards
Anu Khaneja
[protected]@hotmail.com

Aug 13, 2020

Complaint marked as Resolved

Birla Sunlife Vision Plan customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra

I am receiving anonymous calls from the following phone number: [protected] - [protected] - [protected] , I am getting these calls from an anonymous data center, They told me its from BIRLA SUNLIGHT,I told them not to call on this no again , but they keep calling and hence I am loosing my control and its affecting my health, It could become worst if these call center guys take it personaly , they might hurt somebody or me too, if Me or someone else abuses them as a result of harassment from them, I think there was alaW against these calls, I don't know what happened to that law, please do something before anybody gets hurt as the atmosphere in India is very very frustrating because of INFLATION ,CURRUPTION, AND JOBLESSNESS, Request necessary action against such harrassment

Aug 13, 2020

Complaint marked as Resolved

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Address: Kurukshetra, Haryana

Here Ajay writing you on the behalf of my mother's insurance policy from Birla sun Life Insurance.
as i m not getting my original policy bond even after reminding them so many times as well as after submitting my duly filled complaint form online on their website. policy login date was in September 2012 with one premium cheque, one cancelled cheque, requisite documents and ID. my coming premium will be in the next month so i m hereby request you to please look into the matter as soon as possible so that i'll get my rights.

policy No.[protected]
registration no. DSW 074
Name: Mrs. Saroj Gaur w/o Dr. J.P Sharma

thanks & Regards
Ajay Singh
[protected]
[protected]@gmail.com

Aug 13, 2020

Complaint marked as Resolved

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D

DEEPAK11123

from Delhi, Delhi

Feb 9, 2011

POLICY OF BIRLA SUN LIFE — NOT RECEIVED

MY POLICY NOT RECEIVED PLEASE CHECK & CONF WHERE IS MY POLICY THE SPEED POST AWBILL#EM[protected]IN

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A

ajay3singh

from Delhi, Delhi

Mar 5, 2013

mentally harassed by all these fraud agencies been there in insurance sector like birla sun life insurance.

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Address: Bardhaman, West Bengal

Ref: - NN/BSLI/156/03/13 Date: - 1st March 2013.
To
The Branch Manager
Birla Sun Life Insurance Company Limited
46 D, JK Millenium Centre, 2nd Floor,
Jawaharlal Nehru Road (Near Maidan Metro),
Midleton Row, Kolkata – 700071

Through: -
The Branch Manager
Birla Sun Life Insurance Company Limited
Burdwan Branch, Burdwan.

Sub: - Complaint against Birla Sun Life Insurance Company Limited for the wrong policy vide no. –[protected] on dated 23/12/2008.

Dear Sir,

With due respect, I wish to convey that I, Nasim Nowaz son of Nasser Ali Chaudhury of Golahat Nimtola Masjid, PO. – Sripally, Dist. – Burdwan, Pin – 713103, West Bengal having one policy vide no. –[protected] on dated 23/12/2008 with Birla Sun Life Insurance Company Limited. I have deposited the amount of Rs. 3,00,000/- (Rupees Three Lakhs Only) through cheque vide no. 10998 on dated 22/12/2008 for one time investment (Fixed Scheme). But, after having laps of three years, I able to know that the agent of the Birla Sun Life Insurance Company Limited has deposited my amount for quarterly mode that too in a long term policy Scheme, which is beyond my imagination and control. Upon the request, the Branch Manager of Birla Sun Life Insurance Company Limited located at Burdwan issued a status co report of the policy on 25/05/2011, which was shown that the policy had been terminated. Subsequently, a letter had been issued by me to the Birla Sun Life Insurance Company Limited for releasing my amount along with the compensation and mentioned about the misguide, misconduct and miss commitment had done by the Agent for selling your product. Till then, I am just behind them to recover my amount.

Sir, my appeal is: - “Please make necessary action & arrangement to recover my amount and you please implement some system as such general people may believe & feel comfort to deposit their hard money in your Insurance Company.”

After waiting a long time, I am lodging this complaint against the connivance with the Insurance Advisor & Birla Sun Life Insurance Company Limited to your good office. Sir, please treat this matter as serious.

Hope you will do the needful.
Thanking You,
Yours faithfully,

(NASIM NOWAZ)
Mob: - [protected]

Enclose: - Copy of the Policy documents and the letter on dated 25/05/2011.

Aug 13, 2020

Complaint marked as Resolved

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Address: South 24 Parganas, West Bengal

My landline number is [protected]

For the last 6 months, calls from certain numbers, which start with '1409', as for instance,

[protected],[protected],[protected],[protected],[protected],[protected],[protect...⇄ [protected], [protected], [protected], [protected] etc. on my landline number have been disturbing me continuously. The calls come from the companies listed above (Birla Sun Life and Reliance), about 4 to 5 times almost everyday.
Most of the times, the callers keep urging us to register for their insurance policies while some times, they just hang up the moment we receive the call, without saying a word.
Even after being told many a times that we are not interested, these callers have remained persistent. Now, every day calls come 3-4 times and when we lifted the phone, the caller disconnect the phones without speaking to us. These calls have really become a menace as they keep coming at odd hours. I hope the concerned authorities will look into this matter and provide a quick solution as privacy and peace is every citizen's right.

Thanking You,
Yours faithfully,

Sushanta kundu

Aug 13, 2020

Complaint marked as Resolved

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Address: South 24 Parganas, West Bengal

My landline number is [protected].
For the last 6 months, calls from certain numbers, which start with '1409', as for instance, [protected],[protected],[protected],[protected],[protected] etc. on my landline number have been disturbing me continuously. The calls come from the companies listed above (Birla Sun Life and Reliance), about 4 to 5 times almost everyday.
Most of the times, the callers keep urging us to register for their insurance policies while some times, they just hang up the moment we receive the call, without saying a word.
Even after being told many a times that we are not interested, these callers have remained persistent. These calls have really become a menace as they keep coming at odd hours. I hope the concerned authorities will look into this matter and provide a quick solution as privacy and peace is every citizen's right.
Thank You.

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Address: Faridabad, Haryana

Sir,
My name is Raj kumar and police no is[protected] . i put my redemption request on 23.1.2013 at faridabad branch. but they did not proceed it till 13.2.2013. now they proceed it on 14.2.2013 and according to this date, i get 6000 Rs. loss.Mr.Amit Saha and Miss Archana is responsible for that process.

Please give me some solution for same so that i can get my 23.1.2013 NAV.
My mb. no. [protected].

Aug 13, 2020

Complaint marked as Resolved

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Address: Madhya Pradesh

To, Date - 08/02/2013

Customer care department
Birla Sun Life Insurance Company Limited,
6th Floor, Vaman Centre, makhwana road off
anderi kurla road
Andheri (East), Mumbai 400059

Sub: - Regarding cancellation of Applications/ Proposal No.[protected]

Sir,
As we have already discussed regarding our intension of cancellation of policy no[protected], in this proposals of mine I was assured to deposit only once at the time of inception but now because few days back I got a renewal premium notice for our policies in which were applied for single premium and as u said I deposited 2 more premiums in this policy by taking loan from somewhere.
that’s why we are requesting you to cancel this policy done by you without our written concern, as we earlier written you that we are not interested in continuing this policy done by you ,
Kindly take immediate action to cancel all this policies and kindly make arrangements to send our money back & oblige.

Thanking you,

C C

Aug 13, 2020

Complaint marked as Resolved

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Address: Jamnagar, Gujarat

Respected Sir

Subject: Complaint on BSLI Policy fraud transaction done by the advisor with lucrative promises
Ref : BSLI Policy No[protected] and[protected]

I GOPALAKRISHNAN VELLARKALAM, hereby submitting the application for favorable action on miss selling of BSLI policy by lucrative promises and fraud transaction.

On a canvas call received from Miss Anu (M No.[protected]) stated that she is from BSLI Delhi HO and canvassed for BSLI Bachat Plan policy in December 2011 and I have taken the Birla Sun Life Insurance Policy Bachat Plan No[protected] of a yearly premium of Rs 28790.89 (with a rebate of 4 % ).On advise of Miss Anu , One Mr Alpesh Dave from BSLI has come and collected the cheque and Policy application form signed.

In January 2012, I have received a call from Mrs Priya Verma (M.No. [protected]) stating that she is from BSLI Delhi HO and I have been selected as valued customer of BSLI and offered Bonus payment on my existing BSLI policy taken in Dec 2011. I have not agreed for the offer in one or two calls , she has made many calls and continuously promised for the better offer of 100% bonus and intimated that I have to give a cheque for one time policy of Rs 50000/- (with less rebate of Rs 3000/- net amount to be payable Rs 47000/-) in favour of “Birla Sun Life Insurance co ltd”as an single premium policy which can be surrendered after 45 days. On receipt of Rs 47000/- BSLI will issue a Bonus letter of Rs 100000/- and the Bonus amount will be deposited in my account or a cheque will be issued after 45 days of receipt of the offer letter.

On accepting the offer Mrs Priya Verma has sent Mr Alpesh Dave M.No [protected] from Ahmedabad(same person collected the earlier cheque also) to collect the cheque from my residence at Jamnagar and taken the signatures in the BSLI form stating that the form is required to open Single premium policy and issued a receipt for the same (Enclosed)

But on receipt of policy , I have contacted Mrs Priya Verma many time and she keep on promising the offer letter and even intimated that the offer letter despatched has been returned due to some mismatching of address. On completion of free look period of the policy , she never accepted my calls , she don’t take the calls from my mobile and I tried to call her from some other no and on recognizing my voice she disconnect the phone. Hence I could not communicate her further and it is understood the mobile no used by her is disconnected now.

I have not received any cheque nor any on line payment to my ICICI Bank account from BSLI, and when I have inquired about the bonus cheque/payments from BSLI Customer care and BSLI Jamnagar branch at times I came to know that there is no such bonus is payable in my policy and the new policy(BSLI Policy No 5379161) which was given to me was also not a single premium policy and I also have to pay Rs.94000/- per annum for 20 years and I cannot surrender the policy as the freelook period is completed.

On checking the both policy It is understood that the girls canvased me are not from BSLI Delhi HO and they were from Sridhar Insurance Brokers Pvt Ltd , Delhi on behalf of BSLI.

I humbly state that it is not possible for me to pay Rs. 94000/- per annum for 20 years for the above policy as my age is 48 yrs and my service will not be there for 20 years. My good earning will be stopping at the age of 58 yrs and also I am holding a BSLI Bachat plan policy No[protected] of Rs 28790/- premium. Also I am holding 3 LIC policies ,1 SBI life Insurance and One bajaj Alliance policy. I am having 2 grown up children (Son studying in Engineering & Daughter in 10th Standard) and I have to look after their education expenses on top of my day to day expenses, hence I am unable spare Rs 94000/year for the above policy premium.

I have registered the complaint of the above matter to Birla Sun life Insurance number of times by on line, by mail & Customer care and also written complaint to BSLI office . I also registered the complaint with Sridhar Insurance Brokers Delhi who is the Broker name mentioned in the policy and to IRDA by online (screen short of complaint registered attached).

But I have not received any proper response from any authority so far for my grievances on the Policy and no favorable communication received from any of the above authority.

I have requested the BSLI customer care, if not possible to cancel and refund the policy amount, atleast to convert the amount to a single premium policy. But no response or any changes made till date and the above policy is invalid now.

I kindly request you to look in to the matter and do the needful in favour atleast if not possible to refund the amount paid, BSLI may convert the existing policy to single premium policy so that the amount paid will not be lapsed and will not lost. Because Rs 47000/- is great amount for me.

I kindly request you to advise BSLI to convert my above policy to single premium policy (Rs 47000/-) as described to me and close my grievances at the earliest

Aug 13, 2020

Complaint marked as Resolved

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G

GNVK Satyanarayana Murthy

from Vijayawada, Andhra Pradesh

Insurance — Consignement booked on 13th feb 2010, still not delivered

We have booked the consignment on 13th Feb 2010 from Vijayawada to Kanekal (Anantapur Dist.) till date it was not delivered to the consignee. I am sending you the status of your website along with this mail. In that it is still showing that the consignment is at Hyderabad. Why it was not delivered till now. Please do the needful in this case
My Contact number is [protected]

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K

kiran nirapure

from Mumbai, Maharashtra

birla sunlife — fraud

My name is kiran nirapure, mobile no [protected] and i have not applied for any policy, not event met to any agent, not given any document and cheque. but then also i got one letter from the company stating that Cheque dishonor intimation for your application no.A40470027 and policy no.[protected].

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I

insur12

from Mumbai, Maharashtra

Sep 3, 2011

Insurance — Cheating Fraud and Payment not received

Dear Customers/Agents/Franchiesee of all Insurance Companies
This is for all who have been cheated by Life Insurance Companies in India. We provide Service to all the persons who have the Following Concerns:

1. Invested in Insurance and Cheated by Employees of Insurance Companies.
2. Invested in Insurance and not got their Money.
3. Agents not received their commission on First Premium or renewal Premium Due to any reason.
4. Franchiesee not received or deprived by Insurance Companies
5. Agents Deprived by Insurance Companies

We as a group provide the Solution of all the above mentioned services and for this we charge a nominal fee.
If you have any Complain of the above category then you can write us at [protected]@gmail.com we will help you to get your money from the insurance company.

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I

insur12

from Mumbai, Maharashtra

Sep 3, 2011

Good Service needed at most levels.
I have sent a mail pls check and revert

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G

Gopalakrishnan Vellarkalam

from Mumbai, Maharashtra

Feb 6, 2013

Birla Sunlife Insurance — Cheating with fraud promises

Subject: Complaint on BSLI Policy fraud transaction done by the advisor with lucrative promises
Ref : BSLI Policy No[protected] and[protected]

I GOPALAKRISHNAN VELLARKALAM, hereby submitting the application for favorable action on miss selling of BSLI policy by lucrative promises and fraud transaction.

On a canvas call received from Miss Anu (M No.[protected]) stated that she is from BSLI Delhi HO and canvassed for BSLI Bachat Plan policy in December 2011 and I have taken the Birla Sun Life Insurance Policy Bachat Plan No[protected] of a yearly premium of Rs 28790.89 (with a rebate of 4 % ).On advise of Miss Anu , One Mr Alpesh Dave from BSLI has come and collected the cheque and Policy application form signed.

In January 2012, I have received a call from Mrs Priya Verma (M.No. [protected]) stating that she is from BSLI Delhi HO and I have been selected as valued customer of BSLI and offered Bonus payment on my existing BSLI policy taken in Dec 2011. I have not agreed for the offer in one or two calls , she has made many calls and continuously promised for the better offer of 100% bonus and intimated that I have to give a cheque for one time policy of Rs 50000/- (with less rebate of Rs 3000/- net amount to be payable Rs 47000/-) in favour of â€œBirla Sun Life Insurance co ltdâ€as an single premium policy which can be surrendered after 45 days. On receipt of Rs 47000/- BSLI will issue a Bonus letter of Rs 100000/- and the Bonus amount will be deposited in my account or a cheque will be issued after 45 days of receipt of the offer letter.

On accepting the offer Mrs Priya Verma has sent Mr Alpesh Dave M.No [protected] from Ahmedabad(same person collected the earlier cheque also) to collect the cheque from my residence at Jamnagar and taken the signatures in the BSLI form stating that the form is required to open Single premium policy and issued a receipt for the same (Enclosed)

But on receipt of policy , I have contacted Mrs Priya Verma many time and she keep on promising the offer letter and even intimated that the offer letter despatched has been returned due to some mismatching of address. On completion of free look period of the policy , she never accepted my calls , she donâ€™t take the calls from my mobile and I tried to call her from some other no and on recognizing my voice she disconnect the phone. Hence I could not communicate her further and it is understood the mobile no used by her is disconnected now.

I have not received any cheque nor any on line payment to my ICICI Bank account from BSLI, and when I have inquired about the bonus cheque/payments from BSLI Customer care and BSLI Jamnagar branch at times I came to know that there is no such bonus is payable in my policy and the new policy(BSLI Policy No 5379161) which was given to me was also not a single premium policy and I also have to pay Rs.94000/- per annum for 20 years and I cannot surrender the policy as the freelook period is completed.

On checking the both policy It is understood that the girls canvased me are not from BSLI Delhi HO and they were from Sridhar Insurance Brokers Pvt Ltd , Delhi on behalf of BSLI.

I humbly state that it is not possible for me to pay Rs. 94000/- per annum for 20 years for the above policy as my age is 48 yrs and my service will not be there for 20 years. My good earning will be stopping at the age of 58 yrs and also I am holding a BSLI Bachat plan policy No[protected] of Rs 28790/- premium. Also I am holding 3 LIC policies ,1 SBI life Insurance and One bajaj Alliance policy. I am having 2 grown up children (Son studying in Engineering & Daughter in 10th Standard) and I have to look after their education expenses on top of my day to day expenses, hence I am unable spare Rs 94000/year for the above policy premium.

I have registered the complaint of the above matter to Birla Sun life Insurance number of times by on line, by mail & Customer care and also written complaint to BSLI office . I also registered the complaint with Sridhar Insurance Brokers Delhi who is the Broker name mentioned in the policy and to IRDA by online (screen short of complaint registered attached).

But I have not received any proper response from any authority so far for my grievances on the Policy and no favorable communication received from any of the above authority.

I have requested the BSLI customer care, if not possible to cancel and refund the policy amount, atleast to convert the amount to a single premium policy. But no response or any changes made till date and the above policy is invalid now.

I kindly request you to look in to the matter and do the needful in favour atleast if not possible to refund the amount paid, BSLI may convert the existing policy to single premium policy so that the amount paid will not be lapsed and will not lost. Because Rs 47000/- is great amount for me.

I kindly request you to advise BSLI to convert my above policy to single premium policy (Rs 47000/-) as described to me and close my grievances at the earliest .

Waiting for necessary and positive response from the Insurance Ombudsman

Thanking you,
Yours Sincerely

GOPALAKRISHNAN VELLARKALAM
Flat No I -19
Essar Nandniketan Township
Bed Village Post
Jamnagar- 361006,Guajarat
M.No [protected]
Email â€“ [protected]@yahoo.com or [protected]@essar.com

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L

LKDANDAWATE

from Delhi, Delhi

May 24, 2016

Reassign Policy

We had submit request on 24-JAN-15 from your Neural Branch, in orerder to reassign Policy to my name but till date this is not reassing for the same .

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Address: New Delhi, Delhi

Hi ,

Sir/Madam,

This is to let you know that I had a policy with Birla Sun Life under policy number.[protected]old policy num) Which I want to Close and as such I talked about the same with one of Birla Sun Life Executive Mr Abhishek Madan on dated 25/09/2012.and as per the norms I would get my premium paid back along with the interest @ 8% and according to him for that I had to deposit a security of 30000/- which i already paid to him but in place of this he gave me an another policy of 30000/[protected]for which is said is a temporary policy and will be refunded in my account soon and also told me you won 20Gram gold coin As company god good profit, on your old policy but you have to pay 20000 as a security to take those coin,but again he open again a new policy[protected] I waited for this to be cleared and get my premium amount plus interest paid thereon buy after 15 -20 days neither i got my earlier old policy nor I got my Rs 50000/- back, When I contacted to Rajendra place (6 th Floor, Plot No:-23, Agarwal Corporate Tower Rajendra Place, New Delhi-110008)
Branch they informed me that it is a case of miss selling and told me to submit a application against the same, I submit my application on 26/12/2012 ,they told me it will resolved within 15days but still I have not get any revert from them, to Take a necessary action and close my 2 new policy with policy num.[protected] and[protected] at urgent as i am very tense to my money this time and relieve me from this trauma as I need Some money immediately.

Thanks & Regards
Laxman giri
[protected]

Aug 13, 2020

Complaint marked as Resolved

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L

laxmangoswami

from Noida, Uttar Pradesh

Jan 28, 2013

Hi Pls revert still i have not get any reply.

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Address: Mumbai City, Maharashtra

Dear All,

Please send me the required documents for cancellation of my policy number[protected]without deducting any charges). It was neither explained nor informed to me that the payment that I have made against (CHQ number 100035) is for a new policy & not for the existing policy which I am already having with Birla Sun Life (BSL). I was under the impression, that the above payment made is for the existing policy for its further continuation.

Furthermore, I want to lodge a strong and a critical complaint of your telesales advisor (Name: Ms Neha Thakkar; Advisor code # BF 6334 ) who misguided and neither bothered to explain or inform me that the payment that I have made is not for the same policy which I already have with BSL. I came to know about the entire case on Monday, when the original policy was dispatched to me by courier. Also note, the documents which I have received were not signed by me personally & have been forged with my incorrect signature on the original policy. I condemn this act of yours and am really upset with this kind of irresponsible and highly unprofessional attitude and service offered by your staff to me.

One more thing of me being unhappy for opting to use your policy is rather than getting my investments appreciated on actual fund value which I have paid, on the policy I see my investments have been depreciated and you guys are not even In a suitable position to explain me the reason behind it.
Common people invest money in policy in reputed company’s like Birla ETC for appreciation of at least 8 to 10 % & not to lose their money after three years of investment.

It is my only and humble request to you to refund all the money without deduction of any charges against policy number[protected] , as this was not my fault neither was done on my consent.

Please take the above matter seriously & try to refund my entire money ASAP. Any further delay in rely for the subject complaint may force me to lodge a complaint for the above issue.

Aug 13, 2020

Complaint marked as Resolved

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S

sand_51

Dec 27, 2012

i want to file a strong case against Birla Sunlife for cheating & making forge signature on documents.

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Address: Mumbai City, Maharashtra

Hi all,

I had given a redemption request to BSL on November 23, 2012 which was redeemed in an orderly manner. There were three instructions and a cancelled bank cheque was provided along with clear instructions to:
1. transfer the redemption proceeds into the captioned bank account
2. discontinue any further debits into my account on account of any of the SIPs

Please note, that the AMC redeemed all the three investments the same day, but issued cheque for one while the other two were transferred to bank. The surprising part is that despite there being a similar request, the highest redemption proceed was processed through a cheque and a wrong account number was mention (I would like to re-iterate, that this happened despite being provided with a cancelled cheque and the account number being mentioned on the redemption request). Its going to be a month now, and I still do not have the proceeds of the redemption that amounts to more than Rs. 50,000.

Some other careless signs by the organization include:
1. There is no number where I can reach them and get this sorted out. Only their reps can call me up. I just cannot keep calling up the call center and recite my plight every time
2. Each time I send a mail I get a greeting auto mailer as revert. I do not appreciate this given the fact that this is not taking me anywhere
3. The AMC has conveniently translated the matter into an account correction and phone number correction matter. There is no mail for the last few days which gives me an update on redemption proceeds. There is no question of correction anyways - they rather made a mistake by capturing a wrong number and are now trying to show me that they are making a favor by correcting their own mistakes

I had redeemed the money for a purpose and this callous attitude has affected some financial obligations negatively. I really wish to action something against these guys and now demand penal interest on savings account or redemption amount in sync with the current market NAV, whichever is higher.

Thanks,
Charu

Aug 13, 2020

Complaint marked as Resolved

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Address: Moradabad, Uttar Pradesh

Dear Sir/Mam,

My name is Akash Pathak and i had joined birla sunlife insurance (Bancaasurance) in[protected] in Moradabad.My posting is in Deutsche Bank moradabad.I have resigned my post in the month of december 2011.I have served my notice period till[protected],after that i have send my full & final settlement kit to my sales manager Mr.Shashi Bidani in the month of February2012.Again i have send another Full & Final Settlement kit in the month of May2012.But still i have not recieved my full & Final settlement amount.Also i have not recieved my Relieving lettre due to which i have lost my current job,because i have not submitted my relieving lettre on time.Mr.Shashi Bidani will nopt recieved my phone calls.I m suffering a lot in this matter.My Employee id is 37676 and my Ingenium id is IO4727.

Please help me out because i have not a job in my hand and are in very big trouble.

Thanks & Regards
Akash Pathak
[protected]

Aug 13, 2020

Complaint marked as Resolved

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C

chandrasekar.p

from Chennai, Tamil Nadu

birlasunlifeinsurance co ltd. — final setttlement regarding

Dear sir,

i was working with birlasunlife as a posting of agency manager in tirunelveli branch, i was resigned from that concern from 18/10/2008. i was speaking with hr people many times and send to mail to them. but still i did not get my settlement and provident fund account no.

thanks and regards

p.chandrasekar
[protected]

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A

Amar Bagh

from New Delhi, Delhi

Birla Sun life Ins Co. — not received salary & PF after leaving the job

Birla sun life insurance co Rourkela, Orissa is the company where I used to work when I left the company I never received the month's salary plus my PF amount now it has been around 2 months. I think the Territory Manager and the Branch Manager are responsible for this the Territoey Manager is very arrogant anf fires people as if they are his servants and the branch manager is not aware of any thing happening in the office. More over many people who left the company never got their full and final settlement.

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M

m.vinodkumar

from Hyderabad, Telangana

Hi!!
I am an ex-employee of Birla Sun Life Insurance Co., NELLORE Branch (ANDHRAPRADESH)
I resigned on 06th AUG 2009 due to PERSONAL .
I didnt serve notice and was not even told to me by branch people.
But since then i have not received my full and final settlement.
Due to which even my PF is not processed to the concerned Department.
Is been 6 months now and the HR people are stll not able to calculate my full and Final amount.
I have communicated with them on mail and i have all records about the same.
What should i do to get my Full and Final amount as well as PF processed.
Pls suggest...

Thank You
M.VINODKUMAR
[protected].

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B

Bharat8865

from Kodaikanal, Tamil Nadu

Jan 11, 2012

Birla Sun Life Insurance Company Limited — Complaint raised with Insurer not addressed

I had surrendered the policy no.[protected]. for cancellation with in freelook time but till date no response from the insurer and claiming monthly ecs. Policy recieved on 6th july surrendered on 20th july at surat branch personaly.Policy recieved through blue dard wide airway bill no [protected] dt[protected]

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Address: Bangalore, Karnataka

Dear Birla Sunlife

Ref no: 30188562/30189927

Policy No:[protected]
Name : Sudarshan Naik Borker

I would like to bring to your notice that I have send a Partial Withdrawal request to your Mumbai office TNT AWB: DO[protected]Attached is the letter sent along with the requested documents attached are the policy coverage details)
I received a call from your Birla Sunlife rep in the 1st week on Nov informing me that the documents have been received and the same will be processed in 15 Working days and till date did not receive any communication from Birla

I happen to call the customer service on the 19th Nov 10:00 am to check on my status, and was informed that the documents have not been received and there is no update of the partial withdrawal in the system ???, after doing all I can to convince the customer rep that the documents have been sent they finally agreed that the documents were received, but one document (coverage details are missing) Please refer to the attached letter, I have sent all the documents.
I was informed that the money will be transferred this week to my account and i requested a acknowledgement mail as we policy holders don't receive any confirmation from the company about submitted documents and its easy for the company to bluntly say we have not received any documents, I did not received the mail by evening as promised by the representative.

I called the customer care on the same day 19th Nov at 5:00 pm, to check on the acknowledgement mail and to my surprise I had to go through explanation and get to to accept that my documents have been received and after which they agreed they received the documents.

So far, I am disappointing by such response by a company who claims to value the sentiments of the common man.

My question to the Company here,
Why wasn't the Policy Holders data updated with the Partial Withdrawal request ?
If some document was not received why was there no communication to the Policy Holder made to inform him on the status?
What about the acknowledgement to the customer for sending all his personal documents ?
Who is answerable to the Policy Holder for not adhering to the 15 days time to deposit the money to the account?

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