[Resolved]  Bisleri — Bad Quality

Recently we have seen white particles floating in Bisleri 20Ltr jar, we asked the shop to inform bisleri, but nothing happened, finally we called bisleri care number in blore, they are collecting the jar and replacing it, BUT they are non-committal about the quality of water or even giving a lab test report as yet.

Our fear is that if we blindly trust these companies, what safeguards are there to ensure that water they are supplying is not contaminated, there should be some agency that certifies the quality of portable mineral water by suppliers and also have a mechanism to redress complaints from consumers.

This is a huge health hazzard and sadly no one is accountable for it. A company like Bisleri can toss its weight around and a single consumer - who is affected - will have no recourse to wrong practices, as well there is no known procedure available to consumers to get his/her complaint addressed and also make sure that such laxity in supply of the most essential element of our life (water) by companies like Bisleri is stopped, thus ensuring some level of health safety to the citizens.

Anupam Sinha

That makes it two o[censored]s! Yes, we buy those 20ltr jar and witness the similar white particles floating around inside the jar. The bisleri agency here in bangalore did respond trying to say that it was "Ozonised Air Blow' to keep the water clean. I for one did not buy the answer and wrote to bisleri marketing team. The result; N-O-T-H-I-N-G. So, where do we go from here?