[Resolved]  Bisleri — The first time i said "" to BISLERI

I am a person who is always away from house, so i am a regular user of Mineral water.
So throughout my life i hav given more emphasis on the brand Bisleri which i beleive a lot.
This product is very close to heart for any one because its a sensitive product where you pay a good amount to safely quench your thirst.

This happened with me

I used to eat food regularly in a restaurent at Mahim - Mumbai and used to take BISLERI water also.
That day i took a 2 ltr bottle whose Manufacturing date was just 1 week before. I took it home; drank a gulp, that was the worst moment, immediately i smelled the bottle's neck it was even worse but the water was very clear and properly sealed.

I gave back the bottle to the restaurant and complained, i know there will'nt be any action taken but i have decided to quit the brand loyalty towards Bisleri and i promise i will use the word of mouth technique to make others aware of this cruelty.

I took this much time to type this message to u all cos thats what will happen with sensitive brands if they dont provide QUALITY & HYGIENIC product
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Hi,
Ive read your complaint & agree with what you say. However, I have my own reasons to believe that Bisleri was not at fault.
What really happens, it that these restaurants look quite spick & span at the dining level, but at the kitchen level, its a heap of dirt & sundry. heap of cut & uncut vegetables, rotten food, mops etc etc.
What i forsee, is that the kitchn staff must have kept the cartons/bottle near an unhygienic area, which would have caused the bottle to stink.
& since you would have taken a sip from your bottle directly, your smelling sense came into contact of water bottle, earlier than water touched your tongue etc.
Therefore, the nasty smell was not of water & must have been due to the unhygienic conditions of that restaurant/shop etc.

Need to clarify that im not from Bisleri & not clarifying for them, but its my independent view as a consumer.

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