[Resolved]  Blackberry (Redington India Ltd — Handset Issue

Address:

Ahmedabad, Gujarat

I have purchased BlackBerry Curve 8520 before 2 years. I am facing the audio problem (Listening Speaker)since i have purchased the handset. I have visited the Redington India (Authorised Service center for Blackberry) Ahmedabad for resolving the problem and they have done some repairing work and given me handset back after 2-3 months same problem continued i again visited at Redington and requested them to replace the handset as the problem is been continued, as they have kept my handset for 10 days and said that problem is been resolved. But again after a month same problem continued and at that time i was at Delhi and it is been delayed and warranty got expired. After that when i came back to Ahmedabad i have visited Redington on 6th Jan 2011 for same audio problem and they haven given me my handset on 28th Jan 2011. Again i have faced the same problem and given handset at Redington on 14th March 2012 and got back on 23rd March 2012. After that i have again faced the problem for audio and give handset at Redington on 26th July 2012 and still not taken the delivery as they have given me the repairing estimate of Rs 4500/- to change the housing of handset. I have done mail to so many people in Redington to excelate the complaint such as Mr. Prashant, Mr. Sivakumar, Mr. PraveenDas, but no one is showing cutosy to given the call and ask me regarding the issue, no one is ready to listen the problem as there is manufacturing fault in handset, than why should i pay the charges as there is no any physical damage in handset. I am attaching the sheet of complaint dates on which i have given my handset in company which is provided to me by Redington. I am not getting any response from Redington and they are not providing me the mail id of any concern person direct from Blackberry. So i request you to look in the matter and try to solve my issue.