[Resolved] Blazeflash Couriers Ltd — NON DELIVERY OF DOCUMENTS TILL 7 DAYS | |||
DEAR SIR I HAVE SEND A COURIER FROM BLAZEFLASH COURIERS LIMITED, 61/D BERSARAI, NEW DELHI, TO THE ADDRESS MENTIONED BELOW ON 22ND OF APRIL HAVING CONSIGMENT NO.[protected]. IT WAS NEEDED TO REACH ON MONDAY 26TH OF APRIL. BUT IT DID NOT REACH TILL TODAY. I WENT TO THE CONCERNED OFFICE FOR ENQUIRY WHERE I WAITED FOR MORE THAN HALF AN HOUR AND NOBODY ENTERTAINED ME. THE CONCERNING PEOPLE DID NOT EVEN BOTHERED TO TALK TO ME. PLEASE TAKE MY COMPLAINT SERIOUSLY AS THE CONSIGNMENT CONTAINS DOCUMENTS WHICH HAVE TO BE REACHED TILL TUESDAY 27TH. REICIVERS ADDRESS SENDER'S ADDRESS SUSHIL KR BALODIA SANJEEV BALODIA PAYAL CLOTH SHOP C/O RAMPHAL PAWAR MAHARAJGANJ BAZAR B-58 BERSARAI JAMUI NEW DELHI 16 BIHAR-811307 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Blazeflash House 2E/8, Jhandewalan Extn., New Delhi, Delhi, India - 110055
Courier — Document not delivered since 7 days
I had sent a important document to Pune by Professional Couriers from Nasik on 11th Nov.2008 No.2371345 and to my shock it was not delivered even after 4 days. I had mentioned the cell number of the Pune company person and even my cell number on the back of the envelop. So I called the Nasik Customer care. They promised to check up and inform, but since no call came I called the next day, again but the same reply, they did not give any complain number. Again when I called on 18th Nov the CC said it will be delivered today at 5 pm. But it was not delivered So infuriated on 19th Nov I called Mumbai Cust Care but they insisted I talk to Nasik Cust Care, which I was doing for more than 4 days. Finally I got number of their Head office and was promised of delivery by one Mr.Epan Tel No 40258203. As I was not sure of any progress I contacted Pune office and talked to one Mr.Marian Tel No.66012660 who said that their person has gone to deliver. But this delivery boy called the company after 5 pm and said that it will take more than 1 hour for him to deliver the document. Now which office will keep their staff after their closing time just for courier. When questioned why he has not delivered for so many days he started giving fake excuses like office was closed. This clearly shows the pathetic management and totally unprofessional Couriers. This courier is totally at the mercy of the delivery boy who can dare to ask the customer to wait at his convenience. While talking to Mr.Epan he said that this Pune office does not reply when called. So its clear Prof. Couriers has no Head, I mean head office and are at the total mercy of their BIG BOSS the DELIVERY BOY. Now Mr.Marian of Pune office has promised to deliver tomoro on 20th Nov by 10.30 am. I have no hopes.Now I am preparing for a legal battle to recover the loss this Courier company has caused to me by unnecessary delay of more than 8 days in delivering an very important doc. I have enough proofs for showing direct loss from delay of more than Rs.1.23 Lakhs.