[Resolved] Blue Star — Two 1 Ton window AC -Remote Replace

Kashyap Shah

Apr 19, 2012

Address: Maharashtra

Hello,

I have purchased Two 1 ton window AC from Blue Star Authorised Dealer from Malad West Ragesh Electronics.on 19 March 12.During Demo we found that remotes are not working properly and Demo person has launched Remote replace complaint to Blue Star with service report number 00948195 and 00948194 after which complaint not yet resolved.Post contacting them they send some their engineer with out knowledge of compapint made and with out report/remote and with out ID cards.on 14 April and still we are waiting for the same .The sale servise post sale is pathetic and no one at service desk giving propoer answer would request you to take this matter urgently.As we are getting harras by making no. of calls to them and they do not respond properly.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Rajpal singh

from Gurgaon, Haryana

Jul 4, 2009

blue star 1.5 tone window a.c — Not providing proper service.

-Subject: Not providing proper srevice.
Hi,

I bought a new window AC in june2006. product serial no- 069976. i have logged a call in customer care for its compressor. complaint no is 15553 dated- 03/06/2009. i am following up with you guys since then but still no one from your company has visited my place. i was looking for a better service from you guys atleast because i have heard a lot about this company before buying..

I request you to look into this matter, if this is not sorted out immediately, this will push me to drag you guys to the court for not providing a proper service.

Looking forward to your reply.

Thanks
Rajpal Singh Yadav
TEL: [protected], [protected]

sanjay kumar

from Dehra Dun, Uttarakhand

Aug 7, 2009

Window AC — Replacement of remote

As my AC was making some sound and remote was not working properly I asked the customercare to take care of it one of the person from Carrier service centre came and did stop the noise which was coming from AC but as the remote was not warking he took away the remote for the replacement but till date the remote has not been replaced. kindly intervine in the matter.

Cell No:[protected]
Date Of Purchase:24.05.09
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chirag utility

from Noida, Uttar Pradesh

Jul 8, 2011

Blue Star — ABOUT MANUAL

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