Dear Sir,
After listening of more and more name of company blue star .
We have purchased BLUE STAR 1.5 tons window ac from your dealer Named BHAGWATI TRADING COMPANY,club market ,KARNAL ,LAST YEAR IN MAY,mobile number of dealer is [protected], from the 2 day one of the ac is stopped working ,after making of several calls ,ac is changed by the local dealer in 7 days,and after the installation again ac is stopped working and again of several calls ac dealer repair that piece. Condition,
And now in 2010 on 1 april when we start the ac the ac is again stopped after calling to local dealer several times , service men came and said that the compressor is not working and to be replaced .i make the call to the dealer and he said that it may take 3 to 4 days process to replce . I had made daily calls to that dealer and they are now making daily new excuses till dated 25 april 2010.
As these is the very hot season and the temperature is also risen very high 44 degree.
My daughter and my brother also suffer from the hot season due to blue star ac.
Your dealer is very very clever .
Dealer is also clever and ac blue star company managers are also very very clever they are also making many excuses day by day.the mobiles numbers are given below:-
Mr sharad mobile number [protected]
Mr bhel mobile number [protected]
I have call the managers many times and there is no response from them.
They all making us fool & making money out of it . now the condition is so worse that his service people is unable to correct the units till dated 25 april 2010 due to this we are loosing our business like anything , so its my request to you to take the fast action on dealer as well as managers.
And we are very harressed.
And i strongly recommended that no one purchase blue star ac if there is such type of dealers as well as company managers.
Please make the necessary actions to such kinds of peoples who are making company products worst by making fool and senless talks to the customers and making money out of it..
With Regards
SUNNY AGARWAL
[protected]
KARNAL,HARYANA
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ONE MONTH PROBLEM WAS NOT SOLVED BY THE COMPANY HOW WE TRUST ON BLUE STAR COMPANY NOW?????
SERIOUS MATTER
SUNNY AGARWAL
[protected]