[Resolved] Book My Show — Feeling bad to get associated with BOOKMYSHOW | |||
I am sorry to say but i have made a mistake by booking movie ticket through Bookmyshow. I thought Bookmyshow has made it convenient to book movie tickets for people. But my experience was very bad with Bookmyshow. I booked two tickets of movie "Zindagi Na Milegi Dobara" @ DT Star Mall: Sector 30, National Capital Region, Gurgaon on 6th Aug,2011. I got the confirmation message on my number ([protected]) with following details : Booking ID : DTSG[protected] Seats: Gold S10, S11 DT Star mall, Sector 30 (Screen 2) @ 10.40 pm But after a few minutes, i got another message from Bookmyshow as below: We are sorry that your payment for Zindagi Na Milegi Dobara at DT Star Mall: Sector 30 ( Screen 2) failed. Pls try again later or call 39895050 to book your tickets. I dialed the above mentioned number but got no response. I relied on BOOKMYSHOW and didn't go for movie after your sorry message. But when I checked my account, the payment of Rs 333.10 was debited from my account for BOOKMYSHOW. I waited for few days that I will get refund from your side but i am sorry to say BOOK MY SHOW cheated me. I am not bothered about the payment but what about the trust i had with BOOKMYSHOW. You have made a breach of my trust and i am very disheartened. SORRY TO GET ASSOCIATED WITH BOOKMYSHOW. MUNISH GOYAL Mob : [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
BOOK MY SHOW is BAD SHOW
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Dear Mr. Goyal,
There were 2 transactions attempted wherein 1 has been a successful against the booking ID: DTSG[protected] and another has been an unsuccessful. However, the booking confirmation email/sms for the above mentioned successful booking id was sent across to you. Also as per your concern of having received an error notification email, we would like to inform you that the system does send email/sms and notifies in case of having any issues at that point of time. Similarly, in your case the system had sent an email notifying the error for your initial unsuccessful transaction attempt dated: 6 Aug 2011 6:45 PM. Our customer care team has got in touch with you regarding the query and explained to you in detail. Hope your query is answered to your satisfaction.
Thanking You,
Bookmyshow
There were 2 transactions attempted wherein 1 has been a successful against the booking ID: DTSG[protected] and another has been an unsuccessful. However, the booking confirmation email/sms for the above mentioned successful booking id was sent across to you. Also as per your concern of having received an error notification email, we would like to inform you that the system does send email/sms and notifies in case of having any issues at that point of time. Similarly, in your case the system had sent an email notifying the error for your initial unsuccessful transaction attempt dated: 6 Aug 2011 6:45 PM. Our customer care team has got in touch with you regarding the query and explained to you in detail. Hope your query is answered to your satisfaction.
Thanking You,
Bookmyshow
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