[Resolved]  Book My Show — Refund Issue

Address:

Bangalore, Karnataka

I tried to book concert tickets through their portal and despite three failed attempts, i wasnt able to.. I then checked with my credit card company and it turns out they have debited the amount the next day

I immediately asked them to cancel the ticket, but they refused and asked me to sell it at the venue. I didnt go for the event thinking that the money will be reversed to my account. None of this was to happen

I asked them atleast to give me some store credit, which they also refuse. They are sending me very curt replies to my emails and i am hating the way they are treating me as a customer. I didnt go for the event, so i expect a full refund considering its a mistake with their system

They are not even ready to give me a proper treatment or a store credit kind of alternative arrangement, leave alone the full refund

I will never ever book tickets from BOOK MY SHOW. I have booked so many tickets in the past and this incident has diminished my faith in the company