[Resolved] BookMyShow.com — Non Delivery of IPL Tickets

Shitesh Srivastava

from New Delhi, Delhi

Mar 29, 2010

Address: South Delhi, Delhi

Dear Sir/Mam,

I have booked 1 IPL Ticket for 29th March Match & 2 IPL Ticket for 4th April Match on 15th March to be held at Delhi for home delivery.

Booking ID : IPDD[protected]

The tickets were to be given to some acquaintance and were to be delivered but I have not received the same till date. whereas as per the FAQ on the site says that the Tickets will be delivered within 4 days of the booking.

I spoke to numerous times to their call center & I have been speaking to Mr Nelson, Mr Albert & Miss Nivedita since 22nd March and still my tickets not delivered till date. Now is 29th March and match is tonight. I have spent Rs.930 for these 3 tickets. I have spent atleast Rs. 50 for calling them. I request you to kindly help me to get the refund + damages for the mental trauma caused by callous attitude of Bookmyshow staff and management.

[censored]esh Srivastava
[protected]

+1 photos

Was this information helpful?

No (0)

Yes (2)

Aug 14, 2020

Complaint marked as Resolved

Related BookMyShow reviews

View all 1538 BookMyShow Reviews

Comments

ssgagandeep

May 15, 2012

I also bought IPL tickets for match in Delhi more than 2 weeks prior to the match with home delivery option. I was expecting the tickets would reach on time. After a week’s time, when I noticed that I have not received the tickets, I started following up with customer care. It was shocking to note that there was no response at all from them. After 3 reminders (just 3days before the match), they mentioned that tickets have been dispatched and also provided tracking number.
Now the fraud begins... According to courier company.. the person visited my place thrice but house was locked. I was shocked to note that all the 3 timings specified by the courier company, I was personally available at home. Also in general someone is always available at home. And according to bookmyshow as no one was available, tickets have been returned.

I have asked following questions from bookmyshow which they fail to answer
1. Why didn’t courier company called me up, even if this was the case. They had my complete details
2. Why were the tickets dispatched only 2 days before the match.
3. Obviously, I did mention that it’s not possible that house was locked as I was available.

Even after writing more than a dozen email & calling customer care multiple times, even talking to live help, I was NEITHER ABLE TO GET THE TICKETS NOR A REFUND

BOTTOM LINE IS NEVER BUY TICKETS FROM BOOKMYSHOW as online service has to be very professional as you pay everything upfront and BOOKMYSHOW exploits that to the fullest.