BookMyShow — money debited for failed transactions

Address:Kamrup Metropolitan, Assam

I have recently bought two tickets online for a movie. Initially after
buying the tickets i got an error message saying that the transaction
has not been completed because the payment was not successful. i tried
4 times and at last, i was successful at buying the tickets on the
fourth try, But i have been charged 4 times for the two tickets that i
bought online(rs 1094.80 in stead of rs 273.70. i would be grateful if
i get an immediate refund.
my booking id :
CXGU-W6RCXKZ.
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Comments

Dear Customer,

We are really sorry to know that you had to face any inconvenience while transacting on our website. This is a very rare case scenario and can happen due to a network fluctuation. Your amount has already been refunded from our end and you shall receive it within the next three working days.

The reversal reference codes for your transactions are[protected],[protected] &[protected] and can be quoted to the card issuing bank to know the exact status of your transaction in case of any discrepancy.

In case of any queries in future, all you need to do is ask and we will make every effort to assist you.

Please feel free to contact us on[protected], write to us at [protected]@bookmyshow or chat with us for any queries. We would love the opportunity to help you.

Thanking you.
BookMyShow
Thank you, i have checked my account and the money has been refunded. I have to say, the Customer care service is very good.

Movie tickets

I have booked for telugu movie at 6:38pm today amount was detucted twice amount RS 1122 from my account but tickets were not booked so please refund my amount i will be thankful to u i[censored] refend it back soon with in 2 days

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