| Address: | South Delhi, Delhi |
i purchased boss ephone 3300 from naptol.there is a executive name ruchi she told me this mobile IMEI number is valid and if i feel any problem in mobile they will collect mobile and give me back with in seven days .i received mobile on 11 may but IMEI number is not activate.my invoice no is 2107803,vat[protected]v,cst no[protected]c,and order number is 369937.
now they are telling send this mobile by courier.why i will send it by courier while i purchased new mobile from naptol new mobile mean every thing should be ok .company is cheat me please take a action against this company .
regards
vimlesh kumar giri
# [protected] Was this information helpful? | 
We sincerely apologize for the inconvenice caused to you. This is to inform you in order to process your Repalcement.we would require the product which has been recieved at your end. would request you to dispatch the faulty product at the provided address and kindly help us with the courier details so that we can also co-ordinate with the courier company for the same.also you can contact us on customer care No. [protected].
Hoping to get the details soon to help you in an effective manner.
Thanking you in anticipation.
Regards,
Naaptol Customer Care.