[Resolved]  BPCL petro card — rewards redemption

This is with regards my card number [protected]
Customer id CU[protected]
I had redeemed 128,104 points on 28th june 2009 at gurunanak automobiles for 4 vouchers of wills lifestyle . till date I havnt received the same and its been around 4 months now.
I have tried calling the helpline number but they seem to be of no use in their conversation
Pls find details of the conversation till date

Ref no for the complaint given by Sonia on 30/08/09………….2084901
Spoke to anish on 07/09/09……..response by him……..work in progress
Spoke to Dakshit on 22/09/09….response by him……..work in progress

Is there any solution to this or I should wait for 6 more months to redeem the same.
This is not what I expect from a PSU company of such high repute
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Aug 14, 2020
Complaint marked as Resolved 
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I know it is waste to register a complain, however one should never stop trying

I applied for petrol card in the month of July - 26 at gachibowli petrol pump - Lalitha's ([protected]). Who punched in my mobile number wrong in the payment slip however when I wanted to correct those details they said it is not a problem as the form includes the correct information.

First Complaint raised - C[protected] dated 7th Aug and they informed that the petrol card was not received and they have submitted the new form and the card should get delivered in 10 - 15 days

Sept - 15 - 16 I tried calling the BP Care, which was one rude service, refuse to help saying they cannot find any details and the above complain number is wrong in this I have visited the pump twice but they refused to provide me details as the in charge is not available.

I dont have the necessary info saved, would never though that BPCL department is a cheat and will give you only false info.

Info on slip got wiped off because it was not a print (like credit card slip). So I ended up with no info with me - Good strategy by BPCL to cheat customers

After visiting BPCL and speaking with the manager, who promised me that I should be getting the card soon and will find info which he never did

New complaint was raised on 3rd Oct - C[protected], for which I was informed that they never received my form

After making several attempts with petrol pump and care I was able to get the confirmation details

VPL[protected] Prasad - [protected]

and was told that the card should be with me in 10 days

This is the most irritating and unprofessional experience in my life and most unprofessional company and staff

I am trying to reach Prasad, who never answers his phone no replies to messages and petrol pump is bluntly refusing stating they have sent it twice now they cannot help

I would like to take this up with higher authority ...

I want my full refund and compensation for run around with so much fuel wasted

New complain : C[protected]

Bharat Gas - Ashwini Enterprises — Gas not delivered

I am resident of Shahdara15 days ago I booked my gas through my mobile no. [protected] and it was successfully booked but till now I doesn't get my cylinder. I suffering the problem my consumer no. Is 8450

fraud of deliveryman

pl find attach file

no delivery

monday ko booking kiya ab tk cylinder nahi aya

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