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KURNOOL
Hon’ble Sir,
I am a consumer of cooking gas in the M/s. SRI VENKATESWARA GAS AGENCY, BHARATH GAS DEALER, PARK ROAD, KURNOOL (A.P). My consumer No. being 9234. I had booked for gas refilling on 22-08-08. So far gas refill not deliver to me.
For the last Eight months or so, severe problem is being faced by this agency consumers on long delayed delivery of gas refills. It is further embarrassing for us as there is no person to attend the phone at the agency to know about the status of delivery position. Every time we have to go there in – person, fight there, pay and collect receipt, produce it at V.R.Colony go down and take delivery from there. If we do not go there in – person, god knows when the deliveries of refill take place or whether it will take place?
Sir, Why is this happening? While other gas agencies are supplying gas with in a maximum of week’s period, why not this agency? As a matter of fact Bharat gas should be able to supply domestic gas far early than the others, as bottling plant is stationed in the outskirt of our city.
We are allowed to book for gas refill only after 21 days of previous delivery and it takes more than a Month for the next delivery.
Sir, in the interest of public I humbly request you to intervene in the matter and ease our problem.
With regards,
BHARATH GAS (Domestic) User
My Consumer No.9234.
K.V.MURTHY, Ex.Military, H.No.4-13-1-1, Balaji Nagar, Near V.R.Colony, KURNOOL-518 006 (A.P)
Aug 14, 2020
Complaint marked as Resolved
This is Poonam, I am a Bharat gas consumer for past 35 years. I stay in Hyderabad in an apartment where there are 500 flats and most of the people has bharat gas connection. We not happy with the service as it is not quick, accurate and not satisfactory. I have booked LPG refill request on 12 September 2013. However till now I haven't got the delivery. When we call they never lift the call and even if they happen to lift they give false information that we are sending out the LPG Cylinder but no one turns up. Every time they give false promise. We are fed up with the lazy and the irresponsible service been provided. We even have the incharge person mobile no Mrs Sundari but she never lifts the call. It is not only me and my family been affected because of this torcher but in my society most of the families are affected. Hence I request you to please take an immediate action against the irresponsible people at Prakash Home appliances, a dealer in in Uppal location in Secunderabad Andra Pradesh.
Thanks & Regards
Poonam
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