[Resolved]  BPL Washing machine — Noisy and water outlet pipes not working

I made complaint to your BPL Service Franchisee. KEECHERY ENGINEERING COMPANY, Anna Nagar, Chennai. 600040.first week of July, 2009. Immediately the Technician came and inform the spare parts to be changed and the will come from Bangalore. Fifteen days the spare parts came from Bangalore they said. But Till date the Technician did not turn back to attend the repair. Daily we phoned to the Keechery Engineering Co., and they said today the technician will attend. We the senior citizen in our house. Last ten days none to attend. Therefore I would inform if they are not in a position to attend let him tell frankly. We may do with some other Local persons. Without the washing machine for the past 36 days we are much suffering. IS IT THE WAY OF TREATING YOUR SERVICE FRANCHISEE TO THE PUBLIC. Why we prefer the BPL. Because of the good quality and proper service. If they are not able to attend can I take with a trip to Bangalore along with this machine. Let us reply atleast from you side. Expecting your prompt and timely reply in this regard. My address. A-15, Shree Vidya Apartments, 14, Balakrishnan street, West Mambalam, Chennai. 600033. My Telephone No. 23717033. My residence situated in the main road of Westmambalam area opp. the Great Ayodhaya Mandapam and ICICI Bank. Therefore no question of for identify the address in trouble.