[Resolved]  Brand Factory — Not safe to park vehicle at brand factory basement

I had parked my two wheeler in the basement by paying Rs. 20/- After completing my purchases, i returned to the parking lot only to find that the helmet glass was broken. The security at the basement took me to his supervisor who was seated in a room in the basement itself. I told him that the helmet glass was broken. He only replied back saying that the security cannot look at all vehicles parked there and he wouldn't be in a position to help. Is it right to collect Rs. 20/- as parking fee if on return from shopping we find some damage? Wouldn't it be safer to park on the road?

It costed me Rs. 100/- to get the glass replaced.