[Resolved] BSNL 3G — Very poor service | |||
I live in Krishna Nagar (Giridih). I've purchased a new 3g sim of bsnl. In our area bsnl network is very poor. Plz help me...... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
7 Comments | |||
Comments
Ya you are correct, BSNL is taking a whole lot of money and is not providing service at all...
BSNL — Poor BSNL 3g service
Sir,I have purchased bsnl 3g usb data card MMX 310g and my bsnl mob No inserted in data card is [protected]. Its speed is too slow ie from 0 to 48 KiloBytes per second , in starting the speed was approx 120 kilobytes per second . In same modem and same laptop, i am getting 120 kilobytes per second speed using my friend's BSNL sim card with same 274 unlimited plan.
Now, i migrated to 3G using some recharge, but still facing same problem.
so i request you to solve this problem as soon as possible, if not possible than intimate what should I do to resolve this problem.
thanking you
Mohit Agarwal
[protected],
[protected]@hotmail.com
Room No 509 A, BH7,
AMity University,
Sector 125, Noida
U.p. 201301
BSNL 3G — Poor service
HiIm using BSNL 3G for the past 6 months and when I first bought the connection the speeds were good with an average speed of 3.5 Mbps though the promised speed is 7.2 Mbps.
recently I have moved to the 6 months unlimited plan i.e Rs. 4200/- for six months and I was told by the customer care that the speeds will be 7.2 Mbps but practically I will be getting 5 Mbps depending upon the signal reception. I live in an area where BSNL signal strength is full and now BSNL has capped the speed limits to 2 Mbps and many times the connection will be active but data transfer doesnt take place, even though if data transfer takes place the speed will be 0.6 Mbps at max . I have checked with 3 to 4 different computers running different operating systems and also tried to check the speeds in different locations. But all these attempts were of no use as there is no problem with the hardware Im using but the only problem is with BSNL as they are limiting the 3G speeds to 2 Mbps.
I even tried calling customer care (they pick up the call once in a blue moon) and all i hear from them is that speed depends on signal strength and they ask me to reinstall drivers and restart computer. They have got no clue about 3G at all and they are not technically experienced people.
so people, my sincere suggestion is not to buy this product as Im not the only one suffering from this issue but there are a lot of people on the net who has the same problem.
data card is not working properly.
My mob no. [protected]
My mob no. [protected]
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
my present download speed is 2-5 kbps.
I had registered complaints, many of them and there has been no change and even there has been no response.
The last complaint I had registered, I haven't even received a call asking for whether the problem is resolved pr not. And now the customer care executives (pretty much the useless executives).
The whole system is corrupt. Government office, no responsibility, they are all a bunch of crooks.
Broadband service by BSNL is the worst in the world as it was rated. And its true.