Sir,
The land phone No:[protected] ( Consumer No:3356748)in the name of my father (AK Chindapoduval, an aged and illiterate man) is under plan-600 and paid up to 31/05/2009 on 16/06/08, with 30 free calls /month.
But in Bill No:86282703 Dt . 05/04/2009, They have added a fixed monthly charge of Rs.220/- !! Since I came at my home, this mistake was noticed, other wise that old man will be cheated.
On this very day I tried to call 1661, [protected] from 12.00 noon to 12.45.p.m..Wonderfully, it was engaged!Also I contacted [protected], [protected] and [protected] and I could not get a clear cut information, all that they did was re-directing me by providing another number!
The most wonderful thing was, I called [protected] for 28 times at first..eventhough ringing sound, noboby attended my call!
It is in this pathetic condition, I spend my valuable time and sending this complaint, waiting for an early necessary action, in all means.
Aug 14, 2020
Complaint marked as Resolved
Ultimately we decided to take one more BSNL WLL connection number 202067 for internet purpose but its again have limitation of speed so after using it for couple of months we disposed off it.
Again BSNL office informed us that in our exchange also BB facility started so we taken connection over 245201 number which we were using only for fax purposes but again the same problems encountered us of frequent disconnection of ADSL so we called so many times to BSNL office & once a guy attended at office & informed us that you have to put a telephone instrument simultaneously to overcome this problem so we did that.
It was perfectly working for couple of months but again its gives regular disconnection with ADSL, technically we could not understand what wrong goes with us?
Kindly suggest, we are also ready to make other expenses if needed,
Thanks,
VIJAY PODDAR
PODDAR GROUP
BURHANPUR (M.P.)
Tel[protected], 245348, Fax[protected]