On 24.09.2008 I applied at Dum Dum Telephone exchange to transfer my telephone No. (previously was[protected] from Madhyamgram (24 pgs(N)) to Salt lake telephone exchange (presently[protected]. Till 31st January 2009 I had not received any bill. On February 15, 2009 on telephonic enquiry I had come to know that if I not pay Rs.3497/-, the telephone line alongwith broadband connection will be disconnected. On 18.02.2009, I paid the said amount over the counter at Salt lake. On 28.02.2009, the same amount was deducted from my a/c through ECS. On 17.04.2009, when I personally visited at Salt Lake commercial office, one lady (need to mention that she refused to give her identity with a remarks that SLB (TR) is sufficient to identify herself) said that the amount is not possible to refund but the amount will be adjusted with forthcoming bills. I am extremely sorry to say on 30.04.2009, again Rs.524/- has been deducted from my account inspite of several personal request to that lady to look into the matter seriously. Still I dont know, what is the remedy of such situation when a designated person is not maintaining her minimum responsibility. Still I dont know whether Calcutta Telephones will refund my money or not.
Aug 14, 2020
Complaint marked as Resolved
I am using BSNL number [protected] from last 3 year in jammu using bsnl network successfully.
The sim is issued in the name of TILAK RAJ Govt.Emp. by BSNL.
But from the last 5 days I am getting "No network access" message while i select BSNL network.
I have registerd my complaint twoice to BSNL customer care and called them altmost 7 to 10 times.
Each time they told me that they will solve the problem within 24 hour but the problem still persists.
the last complaint numbers are i[protected]
Please do the needful urgently.
I am so furstait by the customer care support.
Regards,
Tilak raj