BSNL — Recharge not done but amount is deducted

Address:Andhra Pradesh

I applied for an BSNL online std recharge of Rs.501 from www.easymobilerecharge.com on 29April,2011...amount is deducted from my bank account but still it is not recharged...I did not get any mail or message regarding that recharge failure...I want my recharge amount back to my bank account as soon as possible.
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Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.in. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That’s our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.in

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.in
MY TRANSACTION ID IS[protected].
ON 25.10.12 I RECHARGED WITH RS 501 BUUT I HAVENT GOT IT.WHY????????

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