Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — Telephone Out o order

Our land line number[protected] is not working since last 3 months and totally out of order fron 8th Dec.2008. We had complained several times ( comp. no. 31890, dt7/8, 38702, 42909 dt21/10, 45928 dt 13/11, 47182 dt 21/11, dt 8/12 & 15/12) but no one had come and still we are suffering same problem. Pl. depute somebody to solve our problem.

its been 20 days now, we have already given the complaint for the same. there is no response from the BSNL people till date.

Thanking you

Regards
John Francis D'Souza

Respected sir,
my telephone no.23737064 is not working, it is out of order, . Please check and verify my telephone.
please register my compliant

A. Vijaya lakshmi

TELEPHONE EXCHANGE IN VILLAGE HASSANGARH DISTT ROHTAK IS NOT WORKING PROPERLY FOR THE LAST 10 DAYS. MY PHONE NO. [protected] IS NOT WORKING. AUTHORITIES HAVE BEEN CONTACTED BUT ALL IN VAIN. TAKE SUITABLE ACTION. CONTACT NO. [protected]

My telephone No. 2381008(A/2, 002, Abhidarshan Park, Manda(E),
titwala, Kalyan, Thane Pin 421 605 is out of order for the last one week.

BSNL Telephone — Out of Order for 3 weeks

I reside at avadi and the water and drainage work are in progress. Somehow the telephone line is disconnected and I have logged complaint online 3 times and there is no progress yet. Telephone is not working for past 3 weeks. The number is 26552535.

My Telephone No[protected] is out of order since February 2010. I was given a WLL telephone in lieu, but, it has provided most unsatisfactory and unreliable service ever since. There are frequent call disconnections, false 'Engaged' tone provided to callers etc.
I have made numerous complaints both verbally and in writing to the concerned officers. Each time I get to hear a new excuse and fresh promises. The service continues to be as bad as it has been. What options do I have?
Dr. Swatee Bapat.

Telephone no.[protected] consumer no.850774 was out of order w.e.f. 07.09.2010 (i.e. not receiving voice of incoming calls) and a complint to this effect was lodged on 08.09.2010 with BSNL Office, Attingal. I also went personally to expedite the matter. Further several times requested with BSNL Office, Attingal over telephone to set right the matter. Another fresh compliant was lodged vide compliant no.W-538 dated 23.09.2010, but till date no action seems to have been taken to rectify the defect. Again I faxed the complinat to AGM (OP), O/O PGMT, BSNL Bhawan, Statue, Trivandrum[protected] on 25.09.2010 and no positive responose received so far. Authorities may do the needful at the earliest and also take action against the defaulters.

DEAR SIR,

WE REGRET TO INFORM YOU THAT, MY TELEPHONE NO.[protected]
IS DEAD AT LEAST 15 DAYS. I COMPLAIN YOUR COMPLAIN CENTER TOW TIMES, AND MET TO YOUR JE & CONTACT YOUR SDO MR. SATENDER SINGH.
HE TOLD ME OUR LINEMEN ARE GOING YOUR AREA & REPAIR YOUR LINE CONNECTION. BUT TILL NOW MY TELEPHONE IS DEAD.

KINDLY REPAIR MY TELEPHONE AT IMMEDIATE.

THANKING YOU,

YOURS FAITHFULLY,
FOR RITCHIME, 923, SECTOR-15A, FARIDABAD,

ANITA CHOUDHARY( I.S.)

[protected] Telephone out of order for more than 5 days

BSNL — Telephone going out of order

I have been complaining in this forum for the 3rd time against non redressal of my complaints regarding my landline as well as my broadband connections.

[protected]
[protected]

The phone has not been functioning properly for some reason or the other...
Please look into the matter seriously and offer me a permanent solution.

dear sir my name is biby my home telephone ([protected]) is not working since 3 weeks were we sevaral time contact on the near by exchange to resove the issue at (puunamparambu branch thrissur )but we havent get any positive respond . the replay which we got from them that, there is no sufficiant staff to resolve the issues.

in a weeks ago somebody came and chek the problem and they said ,there can be some damage on the telephone wire but still the problem is not resolved. therefore here by iam requesting you to solve issue on urgent basis otherwise i would like to disconnect the telephone connection immediatly. i am waiting for your positive responds.


thanks

biby k k

please do the necessary action immediatly

OUR PHONE Nos. 2323858, 2315695 are out of order. Complaint registration telephone No. 198 not responding since last one week.

MY TELEPHONE NUMBER[protected] IS OUT OF ORDER FROM LONG PERIOD AND INFORMED TO THE CONCERNED SECTION MANY TIME INCLUDING THE DIVISIONAL HEADS ETC ETC. NO ACTION WAS TAKEN NOR VISITED THE LOCATION BY SINGLE PERSON.
THIS IS VERY FREQUENT AND i HAVE COMPLAINTED THIS CELL PREVIOUS ALSO[COMPLAINT ID: 28717]. i AM VERY SENIOR CITIZEN AND I DONT KNOW TO WHOME I WILL CONTACT TO RECTIFY THE SAME AND WHY THE AUTHORITY IS NOT RESPONDING OUR COMPLAINT EVEN IAM PAYING ALL THE BILLS FOR THEIR perfect BILLING INCLUDING THE FAULTY PERIODS.
REQUEST TO DO THE NEEDFUL AS MY MAILS ARE NOT REPLYING BY AGM OR GM OF THE COMPANY

REGARDS,
NALINAKSHAN NAIR
KALIYILIL VEEDU AYROOR POST
VARKALA
TRIVANDRUM DIST-695310
PHONE:[protected]

Telephone No :[protected]

STD code:- 033

Location:- DumDum,Jawour

Sir,
I am using BSNL Broadband since last year, on 30th of August 2010 it had some problem (Error No - 678) for which I placed a complaint on BSNL Broadband Fault Booking 1504 vide complaint no [protected] dated 02nd of September 2010 at 17.15 Hrs, but to the utter surprise till date after regular telephonic traceing the problem has not been solved, & now the BSNL persons are not replying over phone also.
Few numbers on which I have been calling regularly are below:-
Mr Sudhir (JE for Broadband) +91-[protected] & Landline +[protected]
Mr GM/DGM +91-[protected] & Landline +[protected]
These phones are continuosly ringing but nobody is there to reply.
So, please help, what to do.??? I am totally feed up with the service of BSNL.
Thanks

Reminder-I
Aurangabad
Dated: 20th January 2011

Respected Sir,
Kindly refer of my representation dated 14th January 2011 regarding Broadband purposes but it is not received by me up till now. As I am a regular customer of your BSNL department bearing No.[protected]. You are requested to kindly do the need full action in the matter and issue me the Broadband instrument at an earliest please.
Thanking you
Yours faithfully
SYED ALI SYED MUZAFFAR ([protected]@GMAIL.COM)

Reminder-3
Aurangabad
Dated: 06th February 2011

Respected Sir,
Kindly refer of my representation dated 14th January 2011 regarding Broadband purposes payment of rupees 1100/- is paid on dated[protected] wide B.B.order No. [protected] but instrument is not yet received by me up till now. As I am a regular customer of your BSNL department bearing No.[protected]. You are requested to kindly do the need full action in the matter and issue me the Broadband instrument at an earliest please.
Thanking you
Yours faithfully
SYED ALI SYED MUZAFFAR ([protected]@GMAIL.COM)

dear sir,
I have broad band internet connection. Most of the time the Internet is not connected. Particularly it happens during the period 7pm to 10 pm. Out of four lights of modem only three lights are on i.e. power, DSL, and Ethernet and the Internet light is off during this period. This happens frequently. Even yesterday i.e. on saturday 7 th Jan.2012 during the period 5pm to 11.30pm I could not get connected.If this is the quality of service, naturally people will switch over to private companies. I request you to kindly look into the matter ensure that this may not happen again. My telephone number is[protected].
Thanks
DkNimbhorkar

Dear sir,
I have taken BSNL Broadband on my landline No.[protected] . Since last 25 days it
is not working. my land phone and broad band internet was not working Telephonically i have compalint
above matter to local vadasserikara(pathanamthiita(dist))exchange. Now you tell me what I should do to get my broadband connction rapaire.
regards.please help me.
N.G.sankarankutty
land line[protected]
mob: [protected]

my landline number is[protected]
i have repeatedly given complaint on my broad band service .i get the conformation of the complaint on my mobile phone.but the next day i get the message that the problem is rectified.but none of the bsnl broad band employee had come to rectify the problem.
what is this.please help
sharad jhawar
cell.[protected]

sir,
I have complaint about my broad band connection ( land line no.[protected] about three months back, no response and also i personnely went and com[plaint .He asked me to bring the modem and and code, after checking found mode is alright .He promosed we will send someone next day, no action being taken till today . please do the need full and reduce broad ban rental for the unused time of net connection

Thank u

Dear Sir,
I have broadband /Internet connection. Most of the time the Internet is not connected. Out of four lights of modem only three lights are on i.e. power, DSL, and Ethernet and the Internet light is off, Irregular or Unstable. This happens frequently.If this is the quality of service, naturally people will switch over to private companies. I request you to kindly, look into the matter ensure that this may not happen frequently. My telephone number is[protected].
Thanks.
Dr U. S. Panpatte .

DEAR SIR,
We have broadband internet connection. most of the time our net speed is very very slow.most of time net is not connected or disconnected, this happens frequently. our landline no. is[protected]. since last 3 months is not working proper. Regarding in this matter i lodge telephonecally as well as written complaints many of times. I also personally contacted SDOT regarding internet speed problem but yet the our issue not resolved.I request you to kindly look into the matter.
Thanks

with regards

Ramesh choudhary
[protected]
mobile no. [protected]

BSNL Game on Demand — unauthorised

I had received a phone call from a service provider regarding a free 30days trial for Games on Demand. But that 30 days were charged and today even after1 months I am receiving a Rs. 200/- charge for the same even though i have unsubscribed from the service long back. Today I am not even able to Login to that Games On Demand account of mine (proves my account doesn't exist any longer) but the charges for the same are still appearing in my monthly bills. I regret that BSNL is cheating the subscriber.
i have contacted the local BSNL office and they say it's not operated from their office and they directed me to another office of BSNL. When I contact they directo to another phone number which is not responded . No solution has yet been taken in this matter

Please note my telephone no.[protected] Cumsumer no.[protected] BSNL Portl ID SRI [protected]

. I am receiving a Rs. 200/- i have unsubscribed from the service long back. Today I am not even able to Login to that Games On Demand account of mine (proves my account doesn't exist any longer) but the charges for the same are still appearing in my monthly bills. I regret that BSNL is cheating the subscriber.
i have contacted the local BSNL office and they say it's not operated from their office and they directed me to another office of BSNL. When I contact they directo to another phone number which is not responded . No solution has yet been taken in this matter

BSNL india games on demand — Unauthorised charges

Sir,
My BSNL LandLine number is [protected].Inspite of repeated complaints,I'm regularly getting Phonebills with Rs 200 added on account of games on demand.Two Months back I had registered complaint with the Broadband Section of Bsnl Nagpur(C.T.O) and then in subsequent month they didnot add this charge.But now in the Bill of August 2011,again charges for games on demand for the month of June&July has been added.Please help[ me to get this service Unsubscibed.My Email no.is rodney.[protected]@gmail.com

wll — Required CDMA

I am having tel of WLL but it is being frequently out of order.
so I have applied CDMA aginst my WLL tel no[protected].
But despite several phone calls to local exchange of Talegaon Dabhade for CDMA phone but concern official not taking eary action. From last month I am paying rent of the phone without being used.I hope some senior manafement look into the matter so that I can get early reasult.

I am having CDMA . But under Pune SSA, I cannot pay bills for CDMA . Only Landlines and WLL are registered to make payments online. Kindly ALLOW CDMA WLL holders of 02114 to pay on billdesk.com of bsnl.co.in OR Maharshtra.bsnl.co.in

KINDLY INSTALL CREDIT CARD SWIPE MACHINES AT 02114 LONAVALA SIMILAR TO SHIVAJINAGAR AND PUNE SSA

Recharge order No. ML[protected] Mar 21 2012 11:33AM

Please suggest how to boostup the signal of my CDMA WLL Prepaid Phone No.[protected] at Bichom Dam Side. I used 12dBI patch Panel Antenna having frequency of 824-829 MHZ Model JAS PPA 203 as supplied by BSNL. Please name the instruments that can boost up the signals and where from to get it and the related literatures. I get no incoming or out going calls even one stick signal is available, some time I can hear but from opposite end they cannot hear me. Signal does not come above one stick and goes away.
Nabarun Sengupta
Bichom Dam Complex
Longitude 90 degree East,
Latitude 27 degree North
Altitude 2700 feet ASL
Email <[protected]@yahoo.co.in>
NEEPCO Ltd
West Kameng District
Arunachal Pradesh

i can't recharge my BSNL prepaid WLL with paper recharge.My number is [protected].



Yours sincerely
Noren Chowhai

plz tell me how i recharge my wll prepaid BSNL no. ([protected]). I want validity's recharge on this no.but the recharge have not done. I have try 20 or 220 rs. recharge on my number.
now plz tell me what i do...???????????

We have prepaid wll phone, but i do no how to recharge through online. Can any one help please?

How recharge or topup my wll or cdma phone online

BSNL — Landline phone is dead since 2 months

Date : 18-Aug-2009

Dear Sir/Madame

My telephone number[protected] is dead since third week of June 2009. In starting
i had telephonic talk with BSNL officer many times and they replied me that some BSNL
line cable is cut in Ghodasar area and it will be solved within a week. But after that
also there is no improvement no reapairing is done so i gave (computerised) complain
on 25382198 through phone on 9-July-2009. You can check it in your record. I am
talking on phone also with BSNL persons and all the time i was getting their
standard answer like -

" Dont worry, work is going on and it will be done within two three days ".

These are the numbers on which i had talk about my phone complain
25353900, 25321200, 25321188, 25381200, 25435999, 1500 etc.

Now today (it is 18 August 2009) I again talked on 1500 and asked about my complain,
BSNL officer told me that there is no complain for my phone 25381048. That means
BSNL system shows that my problem is solved with out knowing that my complain is
solved in real or not. Till date no line man came to my home and checked that the
problem is solved or not.

Dear BSNL officer, i have opted for plan 1200 and paid Rs.1200 (plus tax) in cash.
My landline phone is not workin since two months, and I dont know when will it be in
working condition ? So why should I pay rent (100 ruppes per month plus tax) to BSNL
for the period of 2 to 3 months ? So I request you to give compensation and not to
charge me any bill for an unutilized service provided by BSNL.

Thanking you.

V K Panchal

Dear Sirdear sir,
I am using cellone mobile service of bsnl with no. [protected] from last two years and from last four month i have got problem o[censored]nwanted nonsence calls so i want list of incoming calls and outgoing calls from 01.02.2009 to 20.05.2009

Dear sir, i am using bsnl mobile no. [protected] from last 5 months but from last three months i have problem of nonsence incomming unknown calls which i have neglect many times but it much enough so kindly provice me list of incoming calls from 01.02.2009 to 20.05.2009 i will very much thankfull to you. because that is creating doubts in our family.

BSNL — unknown incoming call

sir,
i am from wayanad..this is for my cousine.Her number is[protected].She got some unwanted calls on 26.01.2012 to 28.01.2012.so please send me the complete call list to my mail id to find out the person.
THANKS IN ADVANCE

I am the business of ecommerce and my entire business heavily relies on Internet.
BSNL is not worth. I've used it and will never recommend it again.

Local ISP provider Durga Enterprises owned by Mr.Grover is not reliable either.
Mainly they do not have backup during power cuts in summers.
Deployed poor network infrastructure and switches, it doesn't even start to rain and you are disconnected.

I tried Tata wimax for 2 years but the plans are not economical and their speed is fluctuating all the time.
Not only that. Even after having a prepaid tata wimax service, if you don't want the service for 2 months, they send recovery agent just like post paid to remind you to pay!!!

I was in UK for 2 months and told the customer care when they called me that I will renew my subscription once I'm back in India. When I returned, they already took away the wimax CPE from the roof.
Since that day I hate tata wimax services.

BSNL is not in mu option list. I am currently using local cable and during downtime my mobile 3G tethering.

I completely agree. BSNL service in Kendriya Vihar-2, sector-82, Noida is extremely bad.

Even I am facing lots of issues with BSNL broadband connection, since I have taken the connection. Not even a single day, I am satisfied with the speed. I have subscribed to 4 MBPS unlimited plan, however not even a single day I got at least 1 MBPS speed. Already complaint many times, but with out resolving the issue, they will close the ticket.

I would recommend not to take BSNL broadband connection, if you are staying in Kendriya Vihar-2, sector-82, Noida .

Request o deactivate BSNL MRadio 12555 Service.
Sir,
BSNL MRadio service has been deducting forcefully Rs 5/- for every month since one year without my conscent from my mobile having BSNL SIM bearing No. [protected]. An SMS came just now on my mobile phone informing me that the service will be renewed on[protected] and to dial 12555333 to unsubscribe it. But while dialing to the said number only more charges had been gone without any positive response for deactivation. You are requested to kindly deactivate this service immediately otherwise your esteemed network will face problems in the very near future.

Yours Sjncerely,
Okram Binoykumar Singh
Mob. No. [protected]
email: [protected]@rocketmail.com

pls send call history of my bsnl prepaid mobile from[protected] to[protected] at my email adress [protected]@rediffmail.com

pls send call history of my bsnl prepaid mobile from[protected] to[protected] at my email adress [protected]@gmail.com.

i
want to know the call history of my bsnl no. +91-[protected] on my E-mail, given above.
my contact no. is +91-[protected]

dear sir,
please send call history(incoming and outgoing) to my e mail(supriya.[protected]@gmail.com)
my no. [protected]

sir plz send me call history -[protected] to my email id [protected]@gmail.com

BSNL Prepaid — Call history

i want my call history of bsnl prepaid from 1 april to 30 may from my id [protected]@gmail.com my phone number is [protected]

I would like to know the call history of my bsnl no. +91-[protected] for the monthm of March'11 on my E-mail, given above.

Thanks,

Dhanapal.D

Sir, may i know how to retrieve the call history of a certain number for a certain period? Is there any way that i can retrieve the message history also?

Hope to hear from you soon.

can i get my call history of my bsnl prepaid mobile [protected]@gmail.com

thanking you

dear sir,
please send call history(incoming and outgoing) to my e mail([protected]@rediffmail.com)
my no. [protected]

dear sir,
please send call history(incoming and outgoing) to my e mail([protected]@rediffmail.com)
my no. [protected]






thank, s
vidhya kumbhar

BSNL Prepaid — CALL HISTORY

Sir,pleas, sent call history from bsnl pre paid no. [protected] from December 2012,my email,[protected]@Yahoo.com.

i want to call detail of bsnl prepaid number [protected]
from 12/12/2011 to 12/01/2012
my email id is
[protected]@gmail.com

pl send me my mobile call history [protected] for the month of august 2012 in my email sanjaygupta.[protected]@gmail.com

send me one months call history of [protected]@[protected]@gmail.com

i need last two months call history No.[protected]@[protected]@gmail.com

call log history of my bsnl prepaid number [protected] of last month Feb/13 to mail [protected]@yahoo.com

I would like to know the call history of my bsnl no. [protected] of last 6 months on my E-mail, given above. "kappa.[protected]@gmail.com

Thanks,

dear sir,
please send call history(incoming and outgoing) of my bsnl no.[protected] to my e mail([protected]@yahoo.co.in).

dear sir,

please send call history(incoming and outgoing) of my bsnl no.[protected] to my e mail([protected]@gmail.com)

i want to call detail of bsnl prepaid number [protected]
from 01/01/2011 to 31/05/2012
my email id is
[protected]@gmail.com

please give me my 3 month call detail. my id [protected]@yahoo.in
[protected]

Kindly send me the call logs for this no.[protected]

pls send call history of my bsnl prepaid mobile [protected] from 1 st june 2014 to 19 th sept. 2014 at my email adress [protected]@rediffmail.com

i subscribed bsnl broadband (250 plan) on jan-2008. i purchased the modem externally (not from BSNL). for the month of jan and feb, BSNL didn't charge me under broad-band modem rent (which is absolutely correct). But thereafter, they charged me under boadband modem rent as shown under:
March- Rs. 206
April- Rs. 60
Kindly provide me with the appropriate solution for the said problem.
regards
Sachin

Sir our broadband bill is so high. How can view our usage bill

i got message that u can use GPRS free for 20 days i.e from 2 may to 20 may.but after that when i got bill i have charged for GPRS .thier is no body to listen it.if icall customer care they told me that we have no information related to this topic.

plz hepl me

Sir,
It is seen from your Telephone bill bearing No.31091985 dated 7 Jun 2008(Telephone No.o[protected], consumer No.953415 ) that you are given 95 free calls only. Bill No.31073125 dated 27 Jun 08 (Tele No.[protected] and consumer No.3573154) you are given 150 free calls. Both Telephones are installed in same Residence. Therefore i am requested to refund 53 local calls in( telephone No.[protected] amount at the earlies.

THANKING YOU

I had applied for Rs.250 broadband plan of BSNL and got my connection last month.As per the plan the monthly charge is 250 and free download/upload limit is 1GB.In my first month bill, the monthly charge is given as Rs.100. I have used 792MB, as per my plan(250) the entire usage comes under free limit.But they have given 410 MB as free and have billed me for 382MB.I live in madurai, tamilnadu

My New brodband connection which no. is[protected] is not working since last two day And i need the detailed bill of land line as well as broadband becoz i m not getting how the bills come of ammount 3456 rs.So please check the connection and please send the detailed bill.

bsnl is big [censored].same issue wth me and after disconnecting line stil they r sending same amount bill :o ! use or dont use...they charge same.i'm fed up giving rounds to their offices.so give it a damn.go for pvt companies!

Normally I have been provided with electronic bill in my e-mail address along with despatching normal bill through post. Sometimes due delay in reciving the normal bill, I have made a print out the e-bill and have
made payment. Even e-bill has been provided for the month of December payable in January 2009. But to
my utter astonishment neither e-bill nor any normal bill has so far been received by me for the month of February 2009. My phone no. is[protected]. Please provide me e-bill as quick as possible so that i can
pay off the bill. I don't want to be penalized or harassed due to non-receipt of the bill. I have never made
myself a deafulter in paying the bill in time.

Recently BSNL (WestBengal) (Po+Dt-Jalpaiguri - 735101) send a Notice in the name of
Ref; settlement of out standing bills against telephone no... Which I attach with this letter.
Now My answer is above. if anything wrong or missing point u look then plz clarify me.
Now let me clear one thing what should my mother do or what she will have to do at first.
1.To negotiate that the matter as per their allegation letter without knowing the ultimate actual facts and figure .
2 All things will stalled as per their direction and then arising that issues .

3. Ignoring that matter as per their terms

Plz help my helpless mother who is already a poor Survivor (Physically Psychologically ).
Recently BSNL (WestBengal) (Po+Dt-Jalpaiguri - 735101) send a Notice in the name of
Ref; settlement of out standing bills against telephone no... Which I attach with this letter.
Now My answer is above. if anything wrong or missing point u look then plz clarify me.
[protected][protected][protected][protected][protected][protected][protected]
Dear Sir,
Thanks for your information .
I’m sure you are aware of (jpg 221149 ) service holder’s minimum status at least the seniority of her age. nearly 70yrs old and quite helpless and unwell. Physically Psychologically and emotionally.
To avoid any unnecessary unfortunate misunderstanding I’m giving such a placing this matter to you onbehalf my mother .

With reference to your letter dated 12th march ’09 I state as follows .

1.Your letter does not give any details about billing and status of the matter in question

2.You have not clarified such bill when as to on which date such bills were due

3.The subscriber in question is a senior citizen and quite helpless and unwell

4.There seems to be no explanation for the matter reaming dormant for about six Years approximately.

5.The situation is unusual and I shall expect your kind co-operation

6.The telephone was arranged for by some kind relatives after my father closed his eyes forever and my mother unexpectedly had a serious brain operation under Dr.Molay Chakraborty at siliguri the best of my believe that phone was granted under senior citizenship scheme and it was maintented on behalf by my mother’s sister in law (A retried Govt. servant). Who also stays with her.

7.Now in-between (from the end of 2003 to first of 2004) that phone possibly lapsed due to non payment of bills . however I found some Bills with it’s received copy of that time however details are not cleared.
It was also told by my mother that the phone apparatus taken by your department line-man

8. Now after nearly six years the bill questions have again been revived by your sent notice or letter.

9.In the mean time I’ve been settled in Jalpaiguri I applied for a LAN connection with common normal procedure no questions are raised although the premises are the same . and that was one of the way to make me feel more confident that the matter ( previous phone related Matters was resolved )

10. From your letters it seems my mother’s connection still exists although there’s no psychical Phone of that number as such.

11. Since both of my mother and my aunt are old and aged . details are not naturally clear.

12. There doesn’t seem to be any notice or letter about this matter

As a son I would like to get this matter clarify and settled, as a citizen who user of your services long time . I hope the matter will be resolved amicably and no unjust harassment will be caused to my old and ailing mother and my aunt . Although I’m sure you are aware of (jpg 221149 ) service holder’s minimum status at least the seniority of her age.
So I assure you of my sincerity in this particular matter. My intention is not to escape or finding that type excuses for avoiding due responsibility. My moral duty is to prevent her getting of a bad name of her old age at the ending years of her life.
Now again i'm asking to all of you
Now let me clear one thing what should my mother do or what she will have to do at first.
1.To negotiate that the matter as per their allegation letter without knowing the ultimate actual facts and figure .
2 All things will stalled as per their direction and then arising that issues .

3. Ignoring that matter as per their terms

Plz help my helpless mother who is already a poor Survivor (Physically Psychologically ).

My land line Number is [protected], customer id : [protected], Account No, [protected]
Bill No.[protected] dtd 6-Nov-11
Bill period[protected] to[protected]
Total amount of Bill Rs. 703/-

My fixed monthly charge of BB is Rs. 500/- and a sum of Rs. 100/- has been allowed as deduction from my bill till Oct.2011 being an ex-Central Govt. employee. In the bill of Nov. 2011 no such deduction was made. I have alrady paid Rs. 703/- Hence a sum of Rs. 100/- may be adjusted in my next month bill and also effect the deduction in the future bills
I have tried to contact in the following phone numbers but no body is attending the phone
[protected],[protected],[protected]

Please refer to my complaint dtd 15-Dec-2011. Till now no reply received nor BSNL authorities contacted me. To day also I have tried in Phone No.2702522, but as usual none attended the phone. If any body give email address of BSNL authorities I could have sent email.

Dear Sir,

Please send my E-bill for the month of November and December, 2011.As I am not getting the E-bill till date.
I have already registered for E-bill but I have not received the E-bill till date.

My mobile no is[protected].

My e-mail ID is- [protected]@gmail.com

ragards,
Ranjish Kumar Sharma.
VKV, Umrangso.

sir,
please send details about my landline bill(no.[protected]).i got heavybill.i am worried about my bill.i never get any help line number.so kindly solve my problem.
your's faithfully
ASWATHY VIJAYAN

where do you stay ??