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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Sep 10, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 499

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B
Bhat Manjunath
from Bengaluru, Karnataka
Apr 16, 2012
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Address: Uttara Kannada, Karnataka

Dear Sir,
My telephone at kumta[protected]where my aged parents are staying is not working properly since days. I have to take care my parents welfare staying from bangalore. Please make necessary arrangements to rectify the faulty telephone , as my partents are aged and are alone at my native. you will know the seriousness of aged parents, please help me out.
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    V
    Vijay kumar355
    from Sangli, Maharashtra
    Apr 15, 2012
    Resolved
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    Resolved

    Address: Latur, Maharashtra

    unsubscibe from fever offer
    Sir kindly unsubscribe from handygo fever from my mobile no, [protected] as i am not using this service i send unsub fever to 55678 they had deducted 2 rs and send me mesg that due to wrong code we are unable to unsubscribe Kindly unsubscribe me from this service Thanks.
    Aug 13, 2020
    Complaint marked as Resolved 
    the offer msgs are always a ... so better unsubscribe all those advertising msgs. to unsuscribe those msgs type
    START 0 and sms to 1909..
    bt it will activate only after 45 days..
    Unauthorized charged by bsnl as they subscribed me without any request
    Please unsubscribe Handygo fever offer from My bsnl no. [protected].I didn't request or respond to any call or sms to activate this service. Now bsnl twice did this to me. Without any request they activated this service to my mobile no and unauthorizedly deducted Rs. 3/-after every 3 days . Kindly Unsubscribe me from this service.
    This is too much if this is going to continue like this i will launch a complain against BSNL ..And the worst part is when i am sending msg for unsusbcribe it is deducting Rs2 and then the reply msg is send as sorry wrong msg (but how is that possible when u are sending me the msg to unsubscribe with the codes and when i am not at all doing anything wrong)
    Thanks.and i am wrongly charged for this as i have never activated it...
    To unsubscribe please call 1503 or send sms as " STOP 55678" to 51503 - BSNL
    I have received a message in my BSNL mobile that "THANKING YOU FOR SUBSCRIBING FEVER OFFER YOUR ACCOUNT HAS DEDUCTED Rs. 8. TO UNSUBSCRIBE SEND SMS UNSUB TO 55678" BUT THIS OPTION IS NOT WORKING. WHEN WE CALL 155223 FROM OUR BSNL MOBILE THEY SAID "OK SIR, WE WILL DEACTIVATE THIS SERVICE. THE DEDUCTED AMOUNT WILL BE REFUND TO YOUR ACCOUNT" AND THEY WILL GIVE A COMPLAINT NUMBER. BUT AFTER ONE WEEK ANOTHER SMS WILL COME WITH THE SAME MESSAGE. AGAIN WE WILL CALL THE 155223 THEY WILL SAY "SORRY SIR, WE WILL DEACTIVATE THE SERVICE AND THE AMOUNT WILL BE ADDED TO YOUR ACCOUNT. BUT NOTHING WILL HAPPEN. WHAT TO DO. WILL SOMEBODY HELP ME
    "fever offer by bsnl 55678 is deducting rs 5/every five days despite being sms ed for deactivation to 155223/ MY CELL NO;[protected]
    to unsubscribe FEVER OFFER sms " UNSUB FEVER" to 5567899/ u will get a feedback that u have been unsubscribed and thks 4 using this service/
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      A
      ARAVINDAKSHAN K
      Apr 14, 2012
      Resolved
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      Resolved

      Address: Coimbatore, Tamil Nadu

      Dear Sir.

      On 03/03/2012 I have recharged the mobile through IDBI Bank ATM by
      using IOB Debit card. The recharge has not been taken place so far and
      debited Rs.3000/- that the day itself. Hence.I request you to kindly
      give back credit to my account. Transaction details as follows.Please
      refund the amount.
      ATM ID ATM2006 (IDBI TRICHY ROAD COIMBATORE 641045)
      IOB CARD NO: [protected]
      TXN NO.7848
      RESP NO: 00
      MOBILE RECHARGE - 3000(CFR A/C#:
      CC NO# :[protected]
      BILL PAY AMT 3000

      With regards
      aravind
      Aug 13, 2020
      Complaint marked as Resolved 
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        R
        rishabhpandey.in
        from Udaipur, Rajasthan
        Apr 13, 2012
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        Address: Gautam Buddha Nagar, Uttar Pradesh

        HELLO
        This is
        Sudhakar Pati Tripathi,
        Customer of BSNL landline service,
        Phone number =>> 2415555,

        I have been complaining to BSNL Customer care where I Requested them to deactivate Service for Caller tune termed As "BRPT services".
        Since last 5 months i m being charged for unsubscribed services.
        I am Fed Up with service.
        none of the costumer care executive solved this issue and troubled me from last 5 months
        there provided step niether solved problem nor helped..

        must take action Within 48 Hours
        treat this as request/Warning/complaint but solve this issue.

        bsnl(Bharat Sanchar Nigam Limited) — Renewal of current scheme

        I request you to continue with my BROAD BAND SERVICE ( DATA ONE ) WHICH WILL EXPIRE TODAY- 30/09/2009. Monthly bill of the scheme is to included in my monthly bill for my land line #[protected].
        Thanking you in advance;
        M P GADARIA.

        BSNL (Bharat Sanchar Nigam Limited) — recharge throu online bt amt nt recevied

        Respected sir/madam;
        This is Nagappan from hosur . i am using bsnl network my mobile number [protected] , yest'day i recharged through online Rs.110 i.e. ( 03/10/09 ) but still i didnt received the recharge amt . TRANSACTION ID = 76 41 70. i called more than 10 time to bsnl customer care ,nt even give proper response to 1 cal, atlast they say ur transaction id is wrong. But that only they gaved . i recharge thro this website i.e.{www.rechargeitnow.com} and i used sbi net banking reference number IG11555385 ,so pls help me and recharge my amt . i am excepting best result from you as soon as possiable .

        Thank you,

        Best Regards,
        Nagappan.

        Bharat Sanchar Nigam Ltd. — Deactivate Caller Tune

        Hello sir, Iam Vijay Tiwari this is my mobile number [protected], I sent BT DACT to 56700.After sending 2 Rs was deducted and I got a messege that 'Y'.wat it mean.really i do not know.do you want me to spend 2 more Rs to you, i dont know.and it was not deactivated too, please deactivate my caller tune.
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          S
          sumit sonar
          from Chikhli, Maharashtra
          Apr 13, 2012
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          Address: Maharashtra

          sir i want a callertune dil ibadat from tum mile for bsnl prepaid connection.. plz plz send me code of this callertune..
          on[protected], I have taken connection for BT-BTUNES for Rs12/- per month charge.On the same day for the same purpose they are deducted Rs30
          also.My mobile number prepais is PYARI JODi NO [protected] Please claify the same and refund my amount Rs.30 back to my mobile itself.
          If you are unable to solve this problem please intimate me to whom I have to contact by email
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            S
            SHEETALCHINOO
            from Mumbai, Maharashtra
            Apr 13, 2012
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            Hi ,I have recharged bsnl mobile with Rs55/- on 13-April'12 from hdfc bank online recharge site. Transaction ref id:[protected].the amount has been debited from my bank account but yet not been credited to the mobile..Tried calling bsnl complaint numbers several times but no answer.Please refund my amount back or help me with further assistance into this.
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              T
              thyagan
              from Kollam, Kerala
              Apr 13, 2012
              Resolved
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              Resolved

              Address: Kollam, Kerala

              I want an incoming call list of my land line no.[protected]n 1/3/2012 to 11/4 2012 . my email id thyag.[protected]@gmail.com. please send me as early as possible
              Aug 13, 2020
              Complaint marked as Resolved 
              please tell me the incoming calls to my phone on 06-11-09
              My telephone number is[protected]
              send to my email address
              very urgent
              i want details of incoming call list from 1st may2010 to 8th may 2010
              Dear sir,
              My bsnl landline number is [protected] , exchange name: CHITRASANI, Palanpur circle.
              somebody harrasing on my landline number, I HAVE NOT CALLER ID.So please give me list of incoming calls of date between 15/05/2010 to 18/06/2010

              PLEASE THIS IS URGENT,please, do as fast as u can.
              Thank you,

              Your's faithfully,
              B.K. Desai,
              e-mail: [protected]@yahoo.com

              BSNL — incoming call

              I want to know the incoming call detail on[protected] for my mobile [protected]. reply to my mail-id [protected]@gmail.com.
              SIR,
              MERA NAME RAMAVTAR HAI MERE MOBILE KA NO. [protected] HAI
              YE NOUMBER MERE GHAR PAR RAHTA H.
              MAINE IS PAR AANE OR JAANE WAALI CALLS KI LIST CHAHTA HO.
              IS KAARAN FAMILE PAROBLAM H.
              PLZ HELP ME
              SEND THIS LIST ON MY EMAIL ID
              mr.[protected]@yahoo.com
              or mobile no.
              [protected]
              pls give me incoming call list from 15 th march 2011 till 25-march-2011,it is very urgent.[protected] bsnl colva goa.

              Owner name conceicao rodrigues.2 ward udegga colva goa
              My phone number is[protected]..With no caller I'd. On 14th February we received unwanted calls. .when tried to contact the bsnl customer service they won't give me a copy of the Incomming call list..pls email. . Thanks
              Sir,

              Can you please send the incoming call numbers for number[protected] from 21/09/2014 to 23/09/2014 to my mail address [protected]@gmail.com.

              Thanks.
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                U
                uday4588
                from Delhi, Delhi
                Apr 12, 2012
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                Address: Ghaziabad, Uttar Pradesh

                Sir I done two recharges on 10th April,2012 of Rs.226/-(TOP-UP} and of Rs.20/-{SPECIAL RECHARGE} on my number [protected]. Recharge was shown successful but no balance and validity received by my number.Order number for Rs.226/- recharge is 35075711 and for that of Rs.20/- is 35073009.So I kindly request you sir please refund my money to my account or process my recharge to make it successful in real.My other contact number on which you can contact or send message is [protected]. I hope there will be proper justice with me.THAN YOU.
                If sir such type of problem occurs then how can we believe on your paytm?
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                  C
                  C.N.Venukopal
                  from Coimbatore, Tamil Nadu
                  Apr 12, 2012
                  Resolved
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                  Resolved

                  Address: Tamil Nadu

                  BSNL Broadband in Land line No.[protected] in Tirupur, Tamilnadu not working
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  DEAR SIR,

                  I AM JOHNY.C.P. RESIDING AT BHARATHI NAGAR,RAMANATHAPURAM.MY BROAD BAND CONNECTION IS NOT WORKING MORE THAN TWO WEEKS.COMPLAINT GIVEN TO RAMANATHAPURAM EXCHANGE (SDO)AND BARATHI NAGAR EXCHANGE ALSO.SO FAR NO RESPONSE FROM EXCHANGE.SINCE IT IS VERY URGENT.REQUESTING YOU TO DO THE NEEDFUL.MY LAND LINE NO:[protected].

                  My Residence Address:
                  Johny.c.p.,1/1108,K.J.Garden,Behind Rahamathulla Lodge,Bharathy Nagar,Ramanathapuram-623 503. Mobile:[protected].

                  Thanking You

                  Johny.c.p.
                  BROADBAND SERVICE FOR TEL NO[protected] WAS NOT WORKING FOR LAST EIGHT DAYS. EVERYDAY THE COMPLAINTS ARE LOGGED WITH NO EFFECT. ON 03/11/07 AFTER MAKING COMPLAINT WITH SENIOR OFFICER IT WAS RESTORED IN LATE EVENING BUT IT AGAIN WENT OFF AFTER SOMETIME.
                  i have recived my broadband connection and user id etc on my phone line [protected] two weeks ago afte the next day i recived my details brodaband connection is not workin its always giving 691 error even i cant log in in the portal from cyber cafe though i input the user id and password as stated in the email bsnl sent me ..i have complained about the problem every where i could and i am fedup with the situtaions i think all the bsnl officers just sleep while working and this is the worst experiance ever happened to me ....they have reseted my password twice i think still not working and from my side i have done all the instalation procudure rightly ...
                  Dear Sir,

                  We are useing last six year your Excel prepad connection there ins no problem at present time ie. last one month i am faceing a problem.

                  You are start the ring tone dowen loading process. This process start any request are your interest. at this month you five times 20 ~ 20 rupeas less in my account and send a one measage ( Ring tone successfully loaded).

                  Note: I am do not want any Ring tone and ring tone message.Not any type of ditection in my account.

                  With kind regards!

                  Shailesh Gupta
                  91-[protected]
                  I had connected with broad band facility with my home land line phone No.[protected] on 15th April, 2008. I had applied for rental modem. I want to know about charges of broad band per month. Kindly mail me detail charges I have to pay monthly. Thanking you.
                  ADSL LAMP IN MODEM IS NOT LITING
                  My BSNL borad band connection 2575195, not working for the last one month. Earlier also it used to down frequently, now it is completely down. I have been taking the concers at nos 2060900, 2061303 etc but no luck. I am thing to switch over to some other ISP.

                  Manoj K Kulshreshth
                  Phone 2575196
                  Hi,
                  I am Amit kumar and i have bsnl broad band canction, But from some days my Broad band is not working. so Please solve my problem as soon as posible. I will be so glad full form you side.

                  Thanku very much.
                  My BSNL borad band connection[protected], not working for the last one month. Earlier also it used to down frequently, now it is completely down. I have been taking the concerns at nos 23332198 no luck. I am thing to switch over to some other ISP.After logging more than 5 complaints no action has been taken, now they have also blocked my number for raising the compliant from 23332198
                  BSNL LTD
                  Chennai Telephones
                  Office of the SDE – Phones, BSNL
                  46 / 1, Vellarlar Street
                  Minjur - 601 203



                  M.Srinivasulu
                  31, Rathna Avenue, IInd Main Road
                  Hemachandra Nagar
                  Minjur – 601 203
                  Telephone Number MNJ – 279 33872
                  Consumer Number [protected]

                  Good day to you

                  This is complaint against BSNL Broad band connection i regret to inform you that past six months my BSNL Broad band proper connection not getting at all, for which I have several times i heve coplaninted in person complained to SDE - Minjur, for which he had inspected my home and he changed new modem and in poll loose connection was rectified no doubt good service made.

                  Even through my problem not yet solved past two weeks I am not getting proper brad band connection at all, my land line have no any problems at all.

                  Now what I want is how to get out from this problem?

                  I am not intending to pay my bill for not working days; my problem should be rectified immediately. Other wise I my take assistance of the consumer court.

                  With Regards

                  M.Srinivasulu

                  BSNL Broadband — broadband is not working

                  I AM HAVING 250 HOME PLAN IN AURANGABAD . MY BSNL BRODBAND IS NOT WORKING LATER TWO DAYS . PLEASE SOLVE THE PROBLEM .
                  dear
                  my bsnl brodband is no working in last 15tin days . so i kindly request plz open my brodbend service.

                  my bsnl no[protected]
                  i am having problem accesing my broadband . Whom should i contact and whom should i talk to get proper advise.

                  My land line No. is 25677847
                  Most of the time the BSNL broadband in my house is not working (Adyar, Chennai). I have lodged complaint at 1500, but seems to have no impact. I do not know whether the complaints booked at 1500 are taken seriously by BSNL.

                  I am an in-frequent user of broadband at home, but still paying the charges on an annualized basis. Whenever I want to use the connection, I see the connection is not working at all. the link light does not glow in the modem. Does this mean that BSNL is ill-equipped to provide these services as compared to other private operators ?? I have no issues with the telephone, though.
                  complaints
                  Hi Sir,

                  I am sukumaran from kilakarai and now i have working in chennai as eng in mnc .i have applied bsnl broad band connection in my local bsnl exchange 35 days ago and i contacted your people regarding this in local exchange and customer support many times and as they said you would be get within 2 days or 3 days for last one month.but nothing to do till now.i heard from others some where in other places they are getting the connection 10 to 15 days even remote areas also.

                  could you please any one higher offical from BSNL have you look at that ?

                  Regards

                  Sukumaran

                  [protected]
                  Dear Sir

                  I on behalf of PP Industries Hardwar, subscribed to broadband services of BSNL in feb 2008. But form nov 2008 onwards i have no internet connectivity. BSNL engineer have tried at his level best but he is not able to ectify the fault. I requested them thru regd post that either it may be disconnected on the grounds of incapability to rectify or rectify it. I wrote meny letter/faxes/phone call to SDE/DET/DGM/GM Telecom Hardwar. Even the copies has been sent to CGM Uttrakhand. But no body cares . Everyday we see ad on television about BSNL service(Desh ka sabse bada network) I think these people are wasting money and damaging the nam of country.
                  If the BSNL engineers can't rectify a small fault i don't know how come Nigam is paying hefty salaries to their officers.

                  Please help
                  since last 2 day i am not able to connect to the internet before that it was working...
                  yesterday i also installed a new wirelee modem but i was still not able to connect to the net
                  not working broadband connection in my house for past 4 days. phone no. 23612779
                  My BSNL BB connection was working since installation, Suddenly its not working its always giving 691 error even i cant log in to the portal from other places though i input the user id and password as stated in the email bsnl sent me ..i have complained about the problem every where i could and i am fedup with the situtaions i think all the bsnl officers just sleep while working and this is the worst experience ever happened to me ...I want to reset my password . Plz advice how and what to do. From my side i have done all the instalation procudure rightly ... my email id is majumder.[protected]@gmail.com

                  my bsnl bb connection is[protected].

                  Suggestions and any advise will be higly appreciated. [protected]
                  it is not possible to connuct my broadband
                  after applying for a broadband connection from my phone [protected], i have my own modem & other accessories.and i am also supplied the necessary user id and password through my telephone weeks back. i have also completed the necessary installation work few days ago, but since then i could not connect the broadband for a single time.every time it was shown complain no. 678. i have already docketed a complain they say you shall get the connection as soon passible. so i am forced to use the slow bsnl dial up till now. i am confused. please help.bsnl man are not at all helping me .i have taken broadband connection for my exam prepration but it not at all useful and and my billing is all so started.

                  BSNL Broadband — broadband not working

                  1) Land line not working 15 days, line is now ok but broad been also 15 days to close due to land line, i have new connection of broad bend. form last 15 days, yet not start... bsnl land ded from 1st april 09, land line is now working ( start date : 16.04.2009 ) but till date broad bend not woring...

                  BSNL Broad Band — Broad band connection is not working

                  i am staying at uppal sout end, sohna road, gurgaon, mt telephone nos is 2210105, this new connection just started since 3 mar'09.

                  1 bsnl has disconnected my connection without any application after complaining they have started after 10 days, during that time they charged the rent also,

                  2. my broadband internet is also not working since last 20 days, ihave complaint on customer care so many time,
                  but no action taken

                  pls do the need full

                  other wise i dont have any option accept surrender the connection

                  vinod sandhu
                  [protected]
                  2217105

                  BSNL Broadband — Broadband not working

                  >>>revised complaint correction of telephone nos>>>>>>>>

                  i am staying at uppal sout end, sohna road, gurgaon, mt telephone nos is 2217105, this new connection just started since 3 mar'09.

                  1 bsnl has disconnected my connection without any application after complaining they have started after 10 days, during that time they charged the rent also,

                  2. my broadband internet is also not working since last 20 days, ihave complaint on customer care so many time,
                  but no action taken

                  pls do the need full

                  other wise i dont have any option accept surrender the connection

                  vinod sandhu
                  [protected]
                  2217105

                  BSNL — Broadband not working properly for the past 25 days

                  I am based in Goa. My telephone number is[protected]. I am into the business of sales and service of computers and I own a cyber cafe. For the last 25 days, I and many of my clients in the locality are facing the same problem viz. downloads are not taking place. Web pages open at an okay speed, but if I try to download anything, nothing happens. This includes anti-virus updates, windows updates, messengers etc. People at different locations don't seem to face the problem. I have placed several verbal complaints with BSNL, but I keep getting re-directed to a different desk.

                  I m not sure what exactly is to be done. I pay through my nose for the connection and I am loosing clients. I am attaching copies of my desktop at separate intervals, please note the antivirus update and the fact that the bsnl page is not opening either. You may also note the clock in the corner for reference.

                  Thank you.

                  Regards,
                  Clinton Fortes
                  Sir,
                  My landline telephone no. is 2413065 and address is Dharamdeep society-Achole Road-Nallasopara east Vasai-Thane.This phone is not working for last trendays. My brandband connection is also not working.Ihave made written comlaint in office sichated in east of nallasopara but no responce is received till date .I have paid last bill.
                  my mobile no.[protected]
                  Please do need full action early.

                  Thanks
                  Hi, I am a regular user of BSNL broad band serives and had taken the broad band connection for my home. From the last 2weeks I am having a problem with the internet connection. When we the call the customer care, they told a person will come and have a look at the connection, but so far no person has attended to solve the problem. Their customer care is very poor.
                  I have taken BSNL Broadband connection 2 years back. Initially there was no problem. But from past one year I am faceing lot of problem. Internet keep on disconnecting for every 5 mins. After repeated complaints, connection become little better. Now again I am faceing same problem.

                  I believe that BSNL started this business to provide good service to its customer and there may be people incharge are not taking serious on this.
                  Sir, my broadband connection is not working since 10th of april i had also complained it, but no action had been taken till yet my concact no. is 2306575and the compain docket no. is 35324. please look forward for the bill concession, my connection had disconnected as my bill has exceed fom Rs.3, 000
                  plz. take some quick action regarding it as soon as possible...
                  bill over paiment in our invoish

                  BSNL Broadband — broad band connection not opening

                  Broad band connection does not open. LAN shows limited connectivity or no connectivity.

                  My tel no. is[protected]
                  my broadband is not working in my house for one week phone no.[protected]
                  sir,
                  this to bring in to your knowledge that the broad band connection is out of order since last four months due to which we are facing a lot of problems in our works.inspite of disconnection we are repeatedly recieving the the bills for mar09, april09, may09 june09 and are duely paid by institution. we have many times complained in this regards to bsnl off. gadarwara but the results are of no avail.Their customer care is very poor. thus it is requested to reconnect the broad band and help us in the matter as soon as possible.
                  hi sir i have changed my id password yet and now i had forgot my password there is error 691 so please help me my id is (anj[protected]
                  please please help me sir
                  after so many complaints still no one is reverting, no nodal officer is picking up the phone i had complaint a lots of time but still no result. kindly do the needful.

                  BSNL/ Broadband — broadband not working

                  BSNL combo plan of at my residence not working from 25/09/2009 . I companed on costumer care phone .contected aera SDE ,SDO and mail to public greavances cell, but till today 04/10/2009 problem not rectified. because of this facing lot of problem and lose.
                  Sir
                  I had applied for bsnl broadband connection and received a modem through the lineman who gave me two phone numbers 2738666 and 2725400 (Goa) . The connection is not working and i have no help to set it right. I am trying the above numbers for the last 5 days but nobody is picking them up . If i get a bill for the connection without using it can i go to the consumer forum ?

                  Phone [protected] Mobile [protected]
                  Since last five days Broad band connection is not working. I have booked complain on 1504 vide complain no.BJ2300027 on 23 Oct 2009.
                  Till today there is no responce from th company. even no baody is bother to attend the complain. when i demanded for the name and complain no. of officer the complain booking operator sai to visit personnely at BSNL office and submite complain in writing they dont have the no. or mail id of such grivence cell.
                  To day's time they are working without phone no or email id ?
                  or they are avoiding to attend the complain.
                  Telephone connection is also very noisy.
                  i alos request that pl. give refund in next bill of for non working days.
                  I TOOK THE BROADBAND CONNECTION IN SEPT 2009. BUT FOR LAST ONE MONTH IT IS NOT WORKING AL ALL. PLEASE HELP TO RECTIFY THIS
                  Morning BSNL,
                  I lodged a complaint for my number in punjab hoshiarpur 246600, for broadband not working on 28th October, 2009 and it was rectified on 9th November, 2009. I need refund for the period it never worked.
                  Regards,
                  Vivek
                  bb isconect one minute then restart computer then conect
                  bb isconect one minute then restart computer then conect
                  SIR,

                  LAST TWO DAYS THE BROAD BAND CONNECTION IS NOT WORKING PROPERLY AND FREQUENTLY DISCONTINUING THE CONNECTION.
                  coll
                  [protected] coll
                  Well, I have got a problem in my BSNL Broadband and the BSNL employees are not helping me. They are stupid for sure as they don't know anything.

                  I am calling them from last 8 days and even then they haven't solved my problem.
                  bsnl J.E did not have helping tentency ...and was worst response for me in bsnl office
                  Really BSNL people are worst...What people are they...
                  Everybody Everybody Everybody Everybody Everybody Blames on others...Everybody Everybody Everybody ...

                  Very Bad service...No proper response...from anybody...people are very bad...useless guys...m really fed up with their nature...I don;t know why do like this...

                  Verybad...sheet!!!
                  broadband is not working on hp nx6120 laptop there is broacam lancard i dont know y it is not working.

                  it is working on my desktop properly without any problem

                  plz help me

                  mail me at

                  [protected]@yahoo.com
                  Hi,

                  I am vexed with the way BSNL is handling the complaints/ issues. I have internet connection problem from the last 2 weeks; the last 15 days back, I used to get intermittent connection. I had lodged a complaint. After the complaint, I am not getting the connection at all.

                  I am fedup with followups. The entire BSNL staff are corrupted, they are looking at money to repair even the broadband connection.

                  The grieved user.

                  BSNL Broadband — BROADBAND NOT WORKING

                  The Telephone No.27567351 is having Broad Band connection and it is not working sincce 6 months, but I am paying bills regularly. I have given complaint so many times and contacted Div. Engineer, Mr. chari , mob. no.[protected], Barkatpura, Hyderabad. but he could not do so. Hence I request you may please solve my problem immediately.
                  I have an Telephone connection with Broad Band facility.The Broad Band as well as Telephone bearing number 2202207 is not working from 7 days. On repeating complaints and approaching to higher authorities of BSNL, Patiala, no action has been taken so for solving the problem.
                  Broadband not working at my home for more than three months.
                  bsnl stopped working after installing motive software
                  MY BSNL PHONE NO IS[protected] IN THIS PHONE I M HAVING BROAD BAND FROM LAST 4 YEARS, THERE IS TROUBLE IN BROAD BAND CONNECTIVITY IS FROM LAST ONE YEAR BUT FROM LAST TWO MONTHS THERE IS NOT WORKING BROAD BAND IN MY PHONE, I COMPLAIN SEVERAL TIME BUT NO RESPONSE I GET,
                  KINDLY DO THE NEEDFUL FOR MY COMPLAINT

                  BSNL Broadband — NOT FUNCTIONING LAST 25 DAYS

                  I am sorry to inform you that my Broadband facilities is not responding since last 25 days. I have already made so many complains and request but no action has yet been taken. My Broadband no.25463689.
                  Sir/Madam
                  My Brodband Connection Is Not Proprely Working
                  Telephone:-[protected]
                  Mobile No:-[protected]
                  not getting connected
                  BSNL: Greater Noida

                  Sub : BSNL Broadband Complaint

                  Ref. : Telephone No.[protected] Instalaled at G-20, Site-C, Surajpur Industrial Area,
                  Greater Noida, Gaudam Budh Nagar.

                  Dear Sir,

                  Our Broadband connection is not working since June 2010. We have made several complaints, but no response till now. Our few Complaint Nos. are 1524110, 1524757, 1525749 etc.

                  Please look into this and rectify the same as soon as possible.

                  Thanks.

                  Rajan.
                  [protected]
                  To
                  BSNL


                  I , Dr Suresh Singla, resident of H.No 873/8, Panchkula using BSNL landline and broadband on my no[protected], having faith in BSNL, in the month of June 2010 subscribed for yearly subscription 900 combo plan and deposited the annual fees of Rs 10000. Sir, but since the beginning of July, my internet connection is not working.
                  I have called the customer care more than 15 times. They attended the problem on July 20, 2010 after more than a week of registering my complaint and still the problem is not sorted out. I request you to refund my entire amount along with the security deposit by the end of this month and kindly take away your worthless equipments. I am very highly dissatisfied from the level of service BSNL has in this time of intense completion.


                  Yours dissatisfied customer

                  Dr Suresh Singla
                  Ph. [protected]/[protected]
                  sir
                  my broadband / landline no is[protected].pls refer my complain just two minute before for detail that the broadband in not working since15/7/10 my complain no in the kalyanpur exchange is 2 dtd 15/7/10
                  Dear sir

                  Since last 20 days Broad band connection is not working. I have complain on 1504 complain no.464109.
                  no response call.
                  full detail - Gyanendra kumar singh
                  Phone No[protected]
                  mobile No - [protected]
                  Address - Yadav clinic Gali no -2, Naya Bans, sector- 15, noida, uttar paradesh
                  sir, i would like to lodge a complain as my broadband is not working since 2 months.i have been complaining for 2 months but no action has been taken.i hope to get a reply soon from you people regarding the above situation.
                  [protected] BSNL BROAD BAND NOT WORKING PROOPERLY SINCE LAST 3 MONTHS, SEVERAL TIMES APPROCH CONNCERNED OFFICERS .THERE IS NO GOOD RESPONCE FROM OFFICERS, TILL TODAY PROBLEM NOT RECTIFIED.
                  KINDLY DO THE NEEDFULL AND OBLIGE
                  WITH REGARDS
                  GOPALAKRISHNA B S
                  [protected]
                  yaar jab kaam karo tab link fail ho jaye pata nahi lagta hai ki hum bsnl ka karja kah ke baithe hai sala paisa koi galat kaam se to nahi aata hai mere pass jo de du complain kar ke thak gaya hu par koi sunta hi nahi lagta hai sabki ...teri to?
                  DearSir,

                  I had applied for BSNL broad band conection in the first week of Feb 2012. The phone was put on 17 Feb 12, but the broad band connection is still not working. Despite giving number of complaints no action has been taken by the BSNL, Jaipur. We are facing lots of problem as the BSNL is just not responding to our complaints.

                  My telephone number is [protected]
                  Dear Customercare,
                  Iam balaprabu residing @ porur chennai, my telephone number is[protected]. i had registered complaints so many times regarding my broadband line nonfunction. I could not use my internet but monthly bill is being produced including the last months paid fees. so pathetic i could not pay online and even the post office refusing to take the bill amount for the current month alone. why should i pay again for already paid. If the problem cant be solved i wanted to surrender my phone line .pls do take neccessary action . thanks!

                  regards
                  balaprabu
                  Sir, My BSNL Broadband[protected] is having some problem since last 25 days. While surfing Internet, sometimes it is working for very few minutes and again going out of service. I have complained telephonically on[protected] but I am directed to call on 198. On this number I got the answer that I have previous complaint pending so new complaint can not be registered. When tried thro. BSNL Web self care complaint id: [protected] of September 2011 found pending. Screenshot of the same is attached. Request help me out. Regards.
                  sir,
                  in Several years have been used bsnl broadband.last few month s it is not working properly.I complained about it in our nearest bsnl exchange.but the authority couldn't respond.
                  So I request to you, sir to solve my problem as soon as possible.
                  sree kumar.c
                  [protected]
                  pournami
                  koickal muri
                  eastkallada po
                  kollam
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                    R
                    ranjan4507
                    from Jamshedpur, Jharkhand
                    Apr 12, 2012
                    Resolved
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                    Resolved

                    Address: East Singhbhum, Jharkhand

                    I am Ranjan Kumar Sahu mob No. [protected] from Jamsedpur want to log the following complaint against BSNL.
                    On 04th April 2012 I got a message on my mobile no [protected] from BSNL that "Your sheroshayari service has been renewed" and an amount of Rs 30 was deducted from my balance. Immediately I logged a complain to BSNL customer care regarding this matter with complain No. "D04JH1171268" and informed that this service was not activated by me and kindly refund the amount. After verification by BSNL it has been informed to me that the service has been stopped but the deducted amount will not be refund as the service was activated by myself and there is no fault from the system.
                    But I want to inform you that this is not true as I have not subscribed to any service and is definitely a system problem because according to BSNL data record, this service is activated on 4the April 2012 the same day when I got message of service renewal and not service activation. Also if this service was renewed on 4the April then it should have been activated one monthe ago i.e on 4th March 2012 which is not the case. Hence I request you to kindly take necessary action for this type of mishappenings and also take the pain to refund my money Rs. 30 only that has been deduced from my account balance.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      Amitji sharma 11681
                      from Chennai, Tamil Nadu
                      Apr 12, 2012
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                      Address: Jhunjhunu, Rajasthan

                      Respected sir,
                      I am complaining against BSNL Rajasthan about unauthorise mobile balance deduction.Sir firstly on 02.04.2012 I got a sms on my mobile that a service (MISS U Pack) has been activated and Rs. 02/- is deducted without my permission. I Complain to their customer support officer. He told me that within 24 to 48 hour,s this service would be deactivated and your balance will be refunded. But again on 04.04.2012 this service renewed automatically for 5 days and deducted Rs. 05/- Again on 10.04.2012 this pack renewed for 20 days and deducted Rs.20/-
                      I am regularly calling them to deactivate this service and refund my balance FROM 02.04.2012 to still now (11.04.2012). But they are not listing my complain. From last three times Everytime when I recharge my mobile they deduct my whole balance within some hours. I have complaint many times to there coustmer service center. From which two complain,s no. are (D10RJ855718) and (D10RJ855819).
                      But still now this service is activated on my mobile cellphone. I am regularly calling to their customer support officer but everyone tells lie and don’t talk well I want to complain against Mr. rohit, salman ahamad, and anup who are their customer support officers but never support any customer.
                      Please sir look on this mater immediately and take action against BSNL Rajasthan.
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                        S
                        Suresh Babu Kakulapati
                        from Palakollu, Andhra Pradesh
                        Apr 12, 2012
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                        Address: West Godavari, Andhra Pradesh

                        1) I have a cell recharge (Oximall)shop in Bhimavaram,West Godavari District,A.p.
                        2)I have recharged one BSNL Cell NO:[protected] for Rs.300/- by seeing BSNL web tariffs in STV i.e BSNL Cell to Bsnl Cell Unlimited form one month on[protected].
                        3) The customer was not getting the offer i have approached the customer care they are telling that it was internet offer.
                        4) Till today ie[protected] the BSNL website is showing the STV plan Rs.300/- i.e BSNL Cell to Bsnl Cell Unlimited form one month.
                        5) I request you to convert the plan to STv.Rs.300/-i.e BSNL Cell to Bsnl Cell Unlimited form one month.
                        6) where if you not do so i have to bare the loss of Rs.300/-the fault was yours the Site was showing the plan so I did the recharge so please do the need full.
                        Regards,
                        Suresh Babu.K.
                        Cell No:[protected].
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                          M
                          mnshiju
                          from Kollam, Kerala
                          Apr 12, 2012
                          Resolved
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                          Resolved

                          Address: Thiruvananthapuram, Kerala

                          sir.
                          I trying to topup my BSNL Mobile no.[protected] through SBI internet banking on 9.4.2012 at night for Rs.110. Unfortunately the same amount has been debited from my bank a/c, and I didn't get concerned credit to my mobile. And the very next day i recharged my mobile through recharge card. I request u, to return that amount debitd from my bank a/c for prepaid mobile online topup

                          My a/c no. [protected]
                          Bank . SBI.
                          Branch kasargod.

                          Thanks and regards.
                          Shiju m n,
                          [protected]@gmail.com
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          i rechared for rs220 prepaid mobileno[protected] thru net banking billdeskminb[protected]/bsnl/thrunet still it not been rechred plese remite the amount
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                            A
                            asim beora
                            from Beypore, Kerala
                            Apr 12, 2012
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                            Address: West Medinipur, West Bengal

                            I WANT TO KNOW THAT THE FOLLOWING LOCATION AREA IDENTIFIER USED FOR WHICH
                            > PLACE(NAME OF THE TOWN)
                            > 04f4470028, 04f4470092, 04f447007f, 04f4470085, 04f4470072, 04f44700aa,
                            > 04f4473e9a, 04f44700dc,04f4473e96.
                            > PLEASE DO THE NEEDFUL AS QUICK AS POSSIBLE AND SEND ME THE NAME OF THE
                            > PLACE/TOWN.
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                              S
                              sanjivkrai
                              from New Delhi, Delhi
                              Apr 11, 2012
                              Resolved
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                              Resolved

                              Address: SAS Nagar, Punjab

                              I had purchased a bsnl prepaid sim from m/s Chardikala Communication (main bazar,Ambala-Chandigarh road Zirakpur)on 1st April at the cost of rs.140/- & submit all my relevent document pan card,driving license with local address of zirakpur. on the assurance of that the bsnl will take time & same will be activated in two days. Till today
                              even after lot of calls to seller we had not received any response,apart from that he had misbehaved with me.I am very dissatisfied with service of the same.
                              Bsnl sim no.[protected]
                              m.no. [protected]

                              An early action in this regard will be highly appreciated
                              sanjiv k rai
                              [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              BSNL Prepaid — sim not activated

                              hai sir my name is pravee my new sim is not activate sir my phone nu is [protected].please take action immediatly

                              BSNL — not activate number

                              sir my name is ishant my recently no is [protected] is damage then i take myrenew number that is nnot activate after a week pls activate my number .with some problems i cannot change my number pls activate my same number.
                              Mcv Mobiles Kodai

                              Simcard Not Working

                              Simcard reg failed for Bsnl Simcard
                              sir my sim card had been rejected. my sim no [protected] kindely reactive this no. and inform at this id -
                              [protected]@gmail.com
                              shashank semarion's reply, Jan 3, 2018
                              Faltu h sb
                              I had purchased a bsnl prepaid sim from m/s BSNL, Balanagar, Hyderabad on 05th November at the cost of rs.20/- & submit all my relevent document pan card, driving license with local address of Secunderabad. on the assurance of that the bsnl will take time & same will be activated in two days. Till today

                              Bsnl sim no.[protected]
                              m.no. [protected]


                              Srikanth
                              [protected]
                              purchase new bsnl sim card on friday 21/12/12 but still not active my sim no one give me proper answer for it... please help me...want to active as soon as possible
                              My sim card Number is [protected]. The problem is That Number is not Activate till now. That sim is not showing meany signal or message. so Please Activate my Sim Card Number.my alternate number is [protected]
                              Sim number:[protected] N
                              Mobile number:[protected]
                              Not activated Not working and regiteration filed
                              holding sim [protected] may please be activated earliest
                              dear sir

                              my name is zahoor ahmed, my cell phone bsnl number is [protected], is not activated, I am waiting for one month,

                              please check and clarify . I am waiting for your reply.

                              my id is [protected]@yahoo.co.in.
                              my id alternate phone number[protected],

                              thanks and regards
                              zahoor
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                                M
                                maparvez
                                from Delhi, Delhi
                                Apr 11, 2012
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                                Address: South Andaman, Andaman and Nicobar Islands

                                Dear Sir,

                                my broad band connection is not working from last one month, I reported the matter to Garacharma exchange but so far means till today 11.04.2012, the same has not been restore. the Telephone No. is 253331. As I faceing lot of problem due non availability of internet connection.

                                Please look into the matter on porioty basis.

                                from,
                                M.A.Parvez
                                Qrt.No.09, RMRC(ICMR) Staff quarter, Dollygunj,
                                Port Blair.
                                Cell No.[protected].

                                BSNL Broadband Internet — Internet not working

                                My BSNL broad band internet is not working for more than 65 days. services not yet restored. but bill amount is being charged fully. services to be restored immediately and bill should be charged correctly

                                ph.no.[protected]
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                                  A
                                  agandhirajan
                                  from Mumbai, Maharashtra
                                  Apr 11, 2012
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  Hi Sir,

                                  I am Gandhirajan and my landline number is[protected]. I have not received my land line telephone bills effective from Jan 2012. But i made the payments without any delay based on the SMS received from BSNL, even though bills are not reaching me.

                                  I have approached Anna Nagar - Round Tanna - BSNL office and met accounts person. I explained him that i haev not received the bills effective from Jan 2012. In turn he asked my address and confirmed that the same address is reflecting in thier records. Also he told that all the bills have been despatched and requested me to get in touch with the local post office in this regard.

                                  I told him that all other leeters / couriers are reaching me properly with the same address, then why BSNL bill is not reaching me ? He said sarcastically that it is not BSNL problem. Then I asked for duplicate bills for those period. He refused and finally he gave me only for March 12 alone.


                                  Request you to kindly look into this and do the needful.

                                  If any higher offical from BSNL look into this and sort out the problem means, it would be appreciated.

                                  Thanks & regards
                                  Gandhirajan
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  BSNL — bill is not reached

                                  my bsnl landline bill is not reached yet. please contact us and solve this problem
                                  my bsnl landline no. is [protected].



                                  thank you very much
                                  devendra singh gautam

                                  bsnl, chennai telephones — Landline Telephone Bill not received

                                  Landline No.[protected] I have not received telephone bill for the last one year. However, bill payments have promptly been made through ECS/Bank. I am in dark about bill details. So many communications made to different authorities through different mode. No response so far.
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                                    S
                                    sundep Sharma
                                    from Gurgaon, Haryana
                                    Apr 11, 2012
                                    Resolved
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                                    Resolved

                                    Address: Uttar Pradesh

                                    Subject :- BSNL Broadband Problem on basic ph. no.[protected] in the name of Km. Mayawti Govt. Girls P.G. College, Badalur, Gautam Budh Nagar (U.P.) 203207

                                    Dear Sir,
                                    We are using your broadband services since 2011. Now we have unlimited plan with 2 Mbps speed but most of the time we didn't get uninterrupted services so many times we had written to (G.M.) BSNL, Ghaziabad but till now we didn't get any solution.
                                    Sir, Km. Mayawti Govt. Girls P.G. College, Badalur, Gautam Budh Nagar (U.P.) 203207 is a Post Graduate Institute working in field of teaching & research. So every time we needed internet connection to access internet and other e-Resources. Please see the issue & do the needful action. Please inform us too with necessary action.

                                    Regards -
                                    Principal
                                    Km. Mayawti Govt. Girls P.G. College,
                                    Badalur, Gautam Budh Nagar (U.P.) 203207
                                    +91-[protected], [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    lawrenceandmayo — broadband not working properly

                                    dear sir,

                                    we have been facing problems for the past five months regarding the broadband link drop-age(not able to send or receive mails and not able to work with our admin online). we had contacted the customer care of airtel regarding the same for at-least four times. but we have not been getting a positive response regarding this matter. all the service persons who visited regarding this has informed that there is a line problem. if it is a line problem then how are we able to contact the customer care through the same line without any disturbance.we request you to kindly arrange to send your experts who are able to detect what is the exact problem and solve the issue at the earliest or we will have to look for another service provider all over Tamilnadu if the same problem continues.
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                                      bcdhamecha
                                      from Jaipur, Rajasthan
                                      Apr 11, 2012
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                                      Address: Rajkot, Gujarat

                                      Bsnl broadband customer service poor in Rajkot, no one will even answer your phone complaint. i call to 1503 for mobile querys many times, wait for 8-10 mins, but no one attended my call.
                                      no customer care service is availlable at bsnl kalyan, kindly take some serious action against broad band department due to poorest service!!!!!!!!!!!!1
                                      I frequently happen to victim of BSNL's poor customer care service.My broadband connection frequently gets interrupted due to various technical reasons.It takes 5 to 10 minutes to be resolved if complaints are attended as soon as it is received,but they takes minimum 3 to 10 days to solve it.Recently there were damage of cables due to digging out by nagarpalika.I complained on 22198(compalin registration),then I personally went to office to complain concerning authority but my complain fell on deaf ears,I again complained to Godhra,but the same result I received,then I complained to Ahmedabad office till 3 consecutive days,and then only the problem was solved after 10 days i.e. on 04/06/11.They sent some technician and the problem was solved within 2 hours,which could have been done on first day,but the authority was not interested.This is the proof of very poor service by Bsnl.I want it to be improved.
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                                        V
                                        vsjcinfo
                                        from Kanchipuram, Tamil Nadu
                                        Apr 10, 2012
                                        Resolved
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                                        Resolved

                                        Address: Kanchipuram, Tamil Nadu

                                        Hi,

                                        Have recharged my prepaid 3G data card online (http://bsnl.co.in/) for Rs.101/- on 7-Apr-12. Though the transaction was successful, the prepaid account was not recharged successfully and also the amount was not credited back. I was getting following SMS after sometime on the same day.

                                        " Sales Transaction for Mobile Number[protected] could not be processed. Please contact Customer Care for further assistance in the matter. Ref No.[protected] "

                                        Also I couldn't call their customer care (toll-free) due to insufficient balance in this account.

                                        Requesting to track this complaint and refund the money as soon as possible.

                                        contact: [protected]@yahoo.co.uk
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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