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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 722

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B
bileymenon
from Pune, Maharashtra
May 19, 2009
Resolved
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Resolved

Sir,

Complaint 1:

Bill for my Landline Number : 2389089 with Consumer Number: 5058715 is not being delivered for many months now. I am constantly facing the problem of BSNL disconnecting my telephone and then I come to know that I have not paid the bill. Kindly rectify this problem at the earliest.

Complaint 2:

I am not able to login to my online registration with http://www.ernakulamtelecom.gov.in/ for viewing and paying my telephone bills online. And the website provides no option for retreving my password. It will not allow to re-register the number for already registered users. So either send me a password for my following user ids. Or cancel my registration for the following phone numbers.

User Id1: bileymenon
User Id2: ideadesign

Telephone Numbers registered under above user ids.

Tel No: 2389089 (Consumer Number 5058715)
Name: Biley Elattuvalappil

Tel No: 2305089 (Consumer Number 5135250)
Name: Bailey E (As per your record - actual name - Biley E)

Tel No: 2307689 (Consumer Number 6234369)
Name: Chitra Biley (Wife)

Kindly cancel the online registrations for the above phone numbers or provide password for the above mantioned Used Ids.

Sincerely,

Biley Elattuvalappil,
Architect
Idea Design, 29/53A, Janatha Road, Vyttila, Cochin - 682019
Ph: 2389089, Mobile: [protected]
Aug 13, 2020
Complaint marked as Resolved 
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    P
    pvshajan
    May 18, 2009
    Resolved
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    Resolved

    From, P. V. Shajan,

    Dear sir, (mobile no. [protected])

    I want to know the call details of my mobile photo. For this, what I have to do and how can I get the said details. Expecting your kind cooperation.


    thanking you

    yours sincerely

    pv shajan
    Aug 14, 2020
    Complaint marked as Resolved 

    mobile phone — call details

    DEAR SIR

    I'M ONE OF THE CUSTOMERS IN AIRTEL TELECOM COMPANY...MY NAME IS GIBSON J PALLAN, UDUPPI, KARNATAKA...AND MY MOBILE NO IS [protected]...AND I WANT TO BLOCK MY CALL DETAILS AS SOME BODY FROM THE AIRTEL COMPANY TRYING TO REVEAL MY CALL DETAILS TO THE ANONYMOUS PEOPLE...PLZ MAKE IT STRICTLY FORWARDED MY REQUEST TO BLOCK MY CALL DETAILS FROM REVEALING TO OTHERS AND I WANT MY CALL DETAILS TO BE KEPT IN SAFE...OTHERWISE MY CONNECTION WILL BE CANCELLED

    bsnl mobile 09434047179 — details of outgoing calls

    sir,
    im getting huge bills of my post paid connection of no [protected] of my bsnl mobile.please give me the details list of numbers of the outgoing calls on my email.78
    sir,
    im getting huge bills of my post paid connection of no [protected] of my bsnl mobile.please give me the details list of numbers of the outgoing calls on my email
    I had buy an Airtel connection ( prepaid ) my connection type life time but 3 month ago recharged of Rs 333/- amount i got Rs.296.?? and then my validity shown 31th oct. 2009. Regard this matter i was talk to airtel customer care center 3 time. But problem is same. my no [protected] and airtel reference no is [protected] on dated 17/12/08 & [protected] on dated 30/12/08 and also [protected] on dated 29/01/09.

    I don't hope my problem will short out...
    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/ 04/ 2009 to 25/ 06/ 2009 . it will be greatfull to you
    Dear sir, (mobile no. [protected])

    I want to know the call details of my mobile photo. For this, what I have to do and how can I get the said details. Expecting your kind cooperation
    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], it will be greatfull to you
    How to get call details of my cell phone ?
    I want to know my outgoing calls detail for my number postpaid [protected] from 10/8/09 to 10/9/09
    Dear sir, (mobile no. [protected])

    I want to know the call details of my mobile photo. For this, what I have to do and how can I get the said details. Expecting your kind cooperation.


    thanking you
    Dear sir, (mobile no. [protected])

    I want to know the call details of my mobile photo. For this, what I have to do and how can I get the said details. Expecting your kind cooperation.


    thanking you
    MY MOB NO.[protected] ACC NO.[protected] I WANT TO SEE MY CALL DETAILS FROM 01.09.2009 TO 30.09.2009. PLS DO THE NEEDFUL
    sir please send call details for this mobile number [protected] please sir please thanking you very much
    Dear Sir

    Plz send me the details at my email address incoming and outgoing call last month
    mob no. is [protected]

    Thanx

    Dibakar
    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/09/ 2009 to 26/ 10/ 2009 . Please do the needful. i will be greatful if you could send me the details today itself.
    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/08/ 2009 to 26/ 10/ 2009 . Please do the needful. i will be greatful if you could send me the details today itself. thank you
    Sir,
    Please send me the call details of all incoming- outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/09/ 2009 to 20/ 11/ 2009 . Please do the needful. i will be greatful if you could send me the details today itself.
    send call details of [protected] to me
    Sir,
    i want to know about my number details about outgoing & Incoming for this month.
    Sanjeeb Kumar das
    Sir,
    i want to know about my number details about outgoing & Incoming for this month.
    dedai for this no. [protected]





    [protected]@rediffmail.com
    Plz Send me the out going calls Numbers Details, incoming Numbers details & call Duration on my Mail, Ph No [protected]




    detail no. [protected]
    Dear Sir,


    Please send me the calls detail of my Mobile NO[protected]
    Please send me the calls detail of my Mobile NO[protected]
    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between[protected] to 1-1-2010 cell No: [protected], [protected] it will be greatfull to you
    yours sincerely

    Shilpa N Doshi
    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between 01/11/2009 to 13/01/2010 cell no: [protected], [protected]it will be greatfull to you

    yours sincerely
    sefali j shah
    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between[protected] to[protected] cell No: [protected] it will be greatfull to you
    yours sincerely

    Mittal Patel
    DEAR SIR

    PLS SEND ME THE DETAILS OF MY OUTGOING CALLS ON[protected] CELL NO [protected] I WILL BE VERY THANKFUL TO U
    Dear sir
    iI want to know the call details of my mobile no. [protected]. Please tell me what I have to do to get it. Expecting your kind cooperation.
    Thanking you
    yours truly

    Neelendra kumar
    sir
    plz send me all the outgoing and incoming calls from 1/2/2010 to 10/2/2010
    of the no [protected] iam in adeep problem from some one
    and i want to get rid of that person
    Res, sir i want to know out going call details this no([protected])
    please help me
    sir,
    i need call details for last 3 months of my bsnl no [protected] on my e mail id quickly

    thanx
    Respected sir i want to know the the call details of [protected] of last 2 months. sir this mobile nuber is postpaid number as quick as possible i hope u will give me the call details of last two monts

    BSNL Mobile Prepaid Connection — Details of incoming & outgoing calls

    Please send me all incoming and outgoing call details of my prepaid mobile number [protected] from dated 01.03.10 to 03.04.10
    sir please send me call details of last 1 month of my mobile number[protected] on my id [protected]@yahoo.com as soon as possible.i will be very thankful to you
    Dear Sir

    Plz send me the details at my email address incoming and outgoing call last month.
    mob no. is[protected]

    Thanks
    hariah
    Dear sir
    iI want to know the call details of my mobile no. [protected] from[protected] to[protected] Please tell me what I have to do to get it. Expecting your kind cooperation. pls sent details my e-mail add- sang.[protected]@gmail.com
    Thanking you
    yours truly
    Please send me the calls detail of my Mobile NO [protected] prepaid mobile between 1.01.10 to 30.6.10 it will be greatfull to you.
    Sir, Please send me the call details of all incoming outgoing calls for my BSNL saral anand
    connection No: [protected], from 1/ 07/ 2010 to 29/ 08/ 2010 . it will be greatfull to you
    [protected]@gmail.com
    Sir plz send me outgoing/incoming call detail of my bsnl punjab mobile no - [protected] of last two months.

    I shall be thankful to you.

    Nirbhai Singh
    Sir,
    i shall be highly thankful to you if you will be kind enough to send me the call details of my Postpaid Mobile No. [protected]
    Thanks a lot!
    urs sincerely,
    Sunder Singh Manhas
    Jammu
    If anyone ask for call details of his or of others through this website then do you provide them the call details.
    If anyone ask for call details of his or of others through this website then do you provide them the call details.
    my number [protected]
    maine meri complain 15 din se likhvai hai to abhi tak solution huva nahi hai jald se jald mera solution do ya mjje vodafone me vapis bhej do.
    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between 1-2-2011 to[protected] cell No: [protected] it will be greatfull to you
    yours sincerely
    ANU
    i want the detail of mobile number [protected] frm last 3 months now
    I ammember your eve.miracle amountintestment 5575/- not receipt anychequ Pl. returemy investment money jkjain[protected]
    naan 1/6/2011 anru 3g date card vaanki Rs550 kku rechagre seithu downlodge seithu after Rs 197/= moonru murai topup seithu after 103/=19/6/2011 anru recharge seithen. enakku recharge message vanthadu. after naan *123# poottu paartthaal Rs -10 kaanpikkirathu.ennakku onrum puriyavillai pl reply number [protected] 3g my conduct number [protected].pl reply
    thankyou,
    sooryanarayanan.n
    sir, plz send me the call details of all outgoing calls for my BSNL mobile between 1-5-2011 to1-6-2011.cell no [protected].plz forwode my mail .my mail id is ch.v.[protected]@gmail.com.it will be greatful to you. mani
    please send me calls details for my mobile number [protected]
    sir send me the call details of
    sir plaese give d call details of [protected]
    Sir, Please send me the call details of all incoming outgoing calls for my BSNL post paid mobile connection No, [protected] from 1/ 01/ 2012 to 29/ 02/ 2012 . it will be greatfull to you
    Sir plz send me outgoing/incoming call detail 2 month of my bsnl rajsthan ganganager mobile no - [protected] will be greatfull to thankful to you.

    sir argent aj he
    it will be greatfull to thankful to you.

    [protected]@gmail.com
    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/01/ 2012 to 20/ 02/ 2012 . Please do the needful. i will be greatful if you could send me the details today itself. thank you my id [protected]@yahoo.com
    DEAR SIR/MAM,

    PLZ. SEND ME THE CELL DETAIL OF ALL INCOMING AND OUTGOING CELLS FOR MY BSNL PREPAID MOBIL BETWEEN 1/04/2012 TO 20/04/2012 CELL NO:- [protected] . PLZ. DO THE NEEDFUL.I WILL BE GREATFUL I[censored] COULD SEND ME THE DETAIL TODAY ITSELF.


    THANKING YOU


    VIRENDER
    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected] from 1/ 04/ 2009 to 25/ 06/ 2009 . it will be greatfull to you
    Dear Sir

    Plz send me the details at my email address incoming and outgoing call last month
    mob no. is [protected]
    i want to know incoming and out going call details of 6th and 7th august for the number [[protected]].
    plz this is my father's number and me and my mother is suspicious about his links these days.
    Dear Sir/Mam
    i Want call Details of all incoming and outgoing for my BSNL prepaid mobile of august 2012 my cell no [protected] send my email id [protected]@gmail.com
    please sir/mam
    Dear sir/ mam
    pls send recent sept-2012 incoming nd outgoing calls nd msg of my given no . [protected] on my email id priyanka.[protected]@gmail.com.pls sir its my hummble request.
    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile my mobile photo cell No: [protected] it will be greatfull to you


    yours sincerely
    lakhwinder singh
    [protected]@ymail.com
    Sir plz send me outgoing/incoming call detail of my bsnl uttrakhand mobile no - [protected] month of oct 10- 25 oct 2012 my email sristi.[protected]@rediffmail.com

    I shall be thankful to you.
    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/09/ 2012 to 21/12/ 2012 . Please do the needful. i will be greatful if you could send me the details today itself.
    dear sir
    i want to know the call details of my mobile number [protected]
    plz send the call details on my email id [protected]@gmail.com
    sir please my name s.sankar my cell no: [protected] incomming calldetails date[protected] evning 4 to 6 O"clock details please send my email id : [protected]@gmail.com
    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between 20/10/2012 to 20/04/2013 of cell no: [protected]. Please don't call on this Number.

    Please detail send on my No. [protected]
    or E-mail ID :- [protected]@yahoo.com.au
    please provide the incoming and outgoing detail of [protected] in my address which is given below

    [protected]@gmail.com
    [protected]@yahoo.com

    please provide the same as soon as possible
    please provide the incoming and outgoing detail of [protected] of last four month ie from 01.01.2013 to 30.04.2013 in my email address which is given below

    [protected]@gmail.com
    [protected]@yahoo.com

    please provide the same as soon as possible
    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile between[protected] to[protected] cell No: [protected], it will be greatfull to you
    yours sincerely
    vijay please sent my email: viji.[protected]@yahoo
    Please forward incoming and outgoing call details (last three months) of my Punjab mobile No. [protected] to my email ID i.e. [protected]@gmail.com.
    Thanking you,

    RAJIV KUMAR DEVGAN
    SUB-INSPECTOR, CRPF
    Please send me the calls detail of my Mobile NO [protected]
    Please send me call history of my mobile [protected] for last month on my mail id [protected]@rediffmail.com
    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between[protected]toto[protected] cell No: [protected], [protected]it will be greatfull to you
    yours sincerely
    Ple send me outgoing and incoming calls details pls for my no.[protected]
    Sir
    I want to know my incomming call (Mobile No [protected]) details from 15th November 2012 to 31 January 2012.

    Regards

    Ramesh
    ramesh.[protected]@gmail.com
    Sir plz send me outgoing/incoming call detail of my bsnl taminadu mobile no - [protected] of last year 2013 to 2014 call details

    i shall be be thankful to you
    by
    Divya
    sir i want out going call details of my number [protected] from Jan 2014 to march 05th 2014. [protected]@gmail.com
    my name is benny john, and can you please give the details of the outgoing calls of my landphone and my number is [protected].
    I want to know my outgoing calls detail for my number postpaid [protected]from 7/7/14to 10/8/14 problem sir
    sir,
    i want to know about my number [protected] details about outgoing & Incoming for this month.
    Please send me the call details my email [protected]@gmail.com
    Dear sir,
    mobile no. [protected]

    I want to know the call details and message, For this, what I have to do and how can I get the said details. Expecting your kind cooperation.


    thanking you

    send me all detail on my email, [protected]@gmail.com
    this mobile number reg on my name amrit singh/ jas

    yours sincerely
    amrit
    i want call detail of my bsnl number [protected] from 1st november to 2 december
    pls send it on my email id hatinder.[protected]@gmail.com
    Sir,

    Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/12/2014 to 8/2/2015 . Please do the needful. i will be greatful if you could send me the details in today itself.

    [protected]@gmail.

    thank you
    dearsir please sent me 29.3.2015 out going calls to the noumber [protected]
    please send me the outgoing calls to the number [protected]
    dear sir plz i want to this number [protected] incoming calls and out going calls time name plz send me deatils


    email: [protected]@gmail.com
    Dear Sir

    my bsnl sim miss place on 27.3.2016 so please i want 28.3.2016 to 25.4.2016 incoming calls & out going calls details miss place sim no - [protected]

    subbaiah.K
    Deogiri(P)
    sandur(t.q)
    Bellary(Disit)
    Karnataka
    Dear Sir

    my bsnl sim miss place on 27.3.2016 so please i want 28.3.2016 to 25.4.2016 incoming calls & out going calls details miss place sim no - [protected]

    Mail id --- subbu.[protected]@gmail.com

    subbaiah.K
    Deogiri(P)
    sandur(t.q)
    Bellary(Disit)
    Karnataka
    Sir, Please send me the call details of all incoming outgoing calls for my BSNL postpaid mobile connection No: [protected], from 5/08/ 2016 to 5/ 11/ 2016 . Please do the needful. i will be greatful if you could send me the details today itself. thank you

    [protected]@gmail.come
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      D
      Dipak Kumar Naha
      from Pune, Maharashtra
      May 18, 2009
      Resolved
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      Resolved

      Dear Sir

      I am customer of your BSNL Broadband service, and having an unlimited broadband connection,
      3 days back my dsl modem was restored as factory default settings, so i have lost my previous username along with its password also. now I am unable to find those things. so please give me my user name along with passwod that I can reuse the service accordingly.

      Ph No : 24619975
      Name : Dipak Kumar Naha
      17E Dover tares. kolkata 19
      mobile : [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      I have lost the username and password for checking the billing of my bsnl broadband connection. Please help me retrieve the details.
      i have lost my user anme and pasword of my bsnl broadband connection .pls help me retrieve the details.
      I have lost the password for checking the billing of my bsnl broadband connection. Please help me retrieve the details.
      Dear Sir

      I am customer of your BSNL Broadband service, and having a limited broadband connection,
      3 days back my dsl modem was restored as factory default settings, so i have lost my previous username along with its password also. now I am unable to find those things. so please give me my user name along with passwod that I can reuse the service accordingly.

      Ph No : 2242804
      Name : Guriqbal Singh
      1158 sant nagar
      Ladowali Road
      Jalandhar
      mobile : [protected]
      i lost my username and password to check the usage .can anyone suggest me, what can i do ????????? please please . please . if you want to help me . mail to [protected]@ymail.com
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        S
        Sandeep Kumar Srivastav
        from Chandigarh, Chandigarh
        May 18, 2009
        Resolved
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        Resolved

        Sir,
        I am sandeep Kumar Srivastav address- Vill-Koili Purwa, Post- Mustafabad, dist-Bahraich. sir i rechareg my BSNL Prepaid cell fone no is [protected] I recharge my number amount of 195 and i got Rs 10.99 talk time. and one month (30 day) validity of GPRS use. I recharge my account on 09 may 2009, time 9:13 am, Reference No is[protected]. transfer mobile no which recharge my account is [protected] then i use GPRS free after 5 days date 13 may 09, my gprs service is deactivate from the service provider. When I call call center then inform me that your account is not recharge. your last recharge date is 29 april this information is provided by the Customer Care dated on 15 may 09, Time 10:15am provider name amit kumar. after that I try to inform him my problem but service provider company take no intrest my case. Plese tell me What I can do.
        --
        Sandeep Kumar Srivastava
        Vill- Koilipurwa
        Post-Mustafabad
        Dist-Bahraich
        Uttar Pradesh
        Aug 14, 2020
        Complaint marked as Resolved 
        Sir,
        I am sandeep Kumar Srivastav address- Vill-Koili Purwa, Post- Mustafabad, dist-Bahraich. sir i rechareg my BSNL Prepaid cell fone no is [protected] I recharge my number amount of 195 and i got Rs 10.99 talk time. and one month (30 day) validity of GPRS use. I recharge my account on 09 may 2009, time 9:13 am, Reference No is[protected]. transfer mobile no which recharge my account is [protected] then i use GPRS free after 5 days date 13 may 09, my gprs service is deactivate from the service provider. When I call call center then inform me that your account is not recharge. your last recharge date is 29 april this information is provided by the Customer Care dated on 15 may 09, Time 10:15am provider name amit kumar. after that I try to inform him my problem but service provider company take no intrest my case. Plese tell me What I can do.
        --
        Sandeep Kumar Srivastava
        Vill- Koilipurwa
        Post-Mustafabad
        Dist-Bahraich
        Uttar Pradesh
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          V
          vijaibhaskar
          from Bengaluru, Karnataka
          May 18, 2009
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          [protected]@bsnl.co.in,
          [protected]@bsnl.co.in
          BSNL-BANGALORE

          Dear Sir,

          phone: 23655023

          This phone has not worked since installtion .After several feedbacks i
          receive a letter cancelling the connection and waiver of all charges
          till date.

          CRO{NE}/RRB BB/23655023/AUG-08/150DT @BGTHE 30-09-08

          Now you have not disconnected the phone but are still sending the bills.

          When i checked over telephone they said they have eaen away my deposit and i can
          Dear Mr. Rao,

          BSNL has been my tormentor since when I took the landline and subsequently dial-up Internet and broadband. They have thousand ways of hoodwinking the customers. Let me tell you just a few:

          1. EARLY 2000: I was asked to guarantee deposit after they cut my connection by saying they did not receive my payment, though that was duly placed through post office. Then I had to cough up !500 as security deposit at Ranikuthi Exchange, Kolkata and I was told that the sum will be adjusted with bill after one year. That never took place as yet. Mind you, Before that they took the then statutory deposit of 3000 before sanctioning the phone. I tried to contact with senior personnel and each time they were either "unavailable" or "busy in meeting".

          2. MID 2000: There was huge billing on the dial-up, to the tune of[protected] and I could not ever convince them that I did not use that much of Internet.

          3. LATE 2000 (Ongoing) I changed my residence in between and thought to go through the customary process of "shifting" system of BSNL. Not only that took long time to materialize, but made me weary of running to their zonal head office time and again. And there is no end to the harassment: I'm still receiving "monthly billing" Mail for both the old number (that shows 0 amount by God's grace) and the new number. In between there are occasions when I had to provide "complementary sum" to the BSNL personnel who would come to repair my connection after repeated calls.

          4. LATE 2000 (continued): A staff of BSNL appeared one day and offered me a "manikjod" sim card and said it's absolutely free. Eventually I lost that sim and even informed the local office, but they said they cannot help if I cannot provide the number! It's from the next month they started billing me Rs 40. And there's more! Even after I paid that sum for the last month at their authorized kiosk, the next bill on that "promised free sim: carried forward that amount to the new month's amount.

          5. AND THE LATEST (JUNE 2009): Few minutes back I received a mailed bill for this month, a bundled one with Internet billing. To my amazement I found the broadband bill amounted to 1054, while my usage exceeded just 674 MB (that too according to their portal). I use a 2.5 GB Home 500 plan.

          AND THERE WAS MORE: I checked my phone calls of the month of may from their "view bills online" section. I found the number o[censored]nits actually called is less than what their fortnightly meter billed for the month. It's in the tune of 50-55 units. Then I checked the bills of the previous months and found the same thing in them.

          It's for our tight schedule and lackadaisical attitude they carry on with their mission to siphon thousand customers. I'm carefully preparing the dossier of their misdeeds through decades and I wish someday I'd pray for justice from the competent authorities, thus letting them playing in for some more time.
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            S
            Sanket Bandyopadhyay
            May 18, 2009
            Resolved
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            Resolved

            Sir/Madam,
            I am suffereing BSNL's poor service since few years now.

            (1)At the moment, my phone is dead for over 15 days and inspite of logging in a complaint, no one cares to repair the same.I have been given numerous numbers by numerous BSNL employees and no one comes to repair, inspite of requesting humbly.
            (2)The drop wire to my phone has been cut at places due to the poor quality.I have done repair jobs for over a dozen times because the line-man never turns up.No one is willing to replace the drop wire at BSNL.
            (3) I am residing on Varthur road close to Kundalahalli junction in Bangalore.My phone goes dead moment the rains come and is live again when the skies are clear.I am not sure what kind of service is this.

            I feel I am up against a wall called BSNL.Fortunately I have another line from Airtel which always works and my communication is on.

            Regards,
            SANKET.
            Aug 14, 2020
            Complaint marked as Resolved 

            BSNL — wire are cut

            dear Sir, i am a bsnl broadband user. the wires of bsnl line are cut near Bharam Toli Bariatu, Ranchi. near Don Bosco. it is almost a month the line has not been restored. despite complaint at the Bariatu office (near Rims) no action has been taken. it has put many bsnl customers into inconviniences. plz pass this complaint to the office. thanks

            Ashok K.
            Bariatu
            BSNL wires cut
            dear Sir, i am a bsnl broadband user. the wires of bsnl line are cut near hinoo, darzee mohalla, doranda, Ranchi. it is almost 3 month the line has not been restored. despite complaint at the office no action has been taken. plz pass this complaint to the office. thanks
            Mohib-uz-Zaman
            Darzee Mohalla,
            Doranda,
            Ranchi
            Helpful
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              R
              Rahul
              from Bengaluru, Karnataka
              May 17, 2009
              Resolved
              Report
              Copy
              Resolved

              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
              Aug 14, 2020
              Complaint marked as Resolved 
              please send my portal id & password
              please send my password detail
              Hi,
              give the me link for daily Ussage, so that i can know how MB has been upload or download
              sir i forgot my portal password so pls send me a password to the given e-mail id
              plz send me, ma portal id n password, as i forgot it ... request
              sir, I forgot my PORTAL password...
              and my Id is val[protected]...
              plz send me my portal login details...
              Sir/madam,
              I have fogotten my portal ID and password.SO kindly provide me with the requested details on my email ID.
              my phone number[protected]shamshabad)

              Thanks
              bsnl portal id & password
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address [protected]@yahoo.com
              please send my portal id & password
              Sir/madam,
              I have fogotten my portal ID and password.So kindly provide me with the requested details on my email ID.
              Hi Sir,

              I have forgot my password to access the dataone mails and to check my internet usage,

              USERNAME : mani_shipnet
              PASSWORD : ????

              can you please send to my e-mail id ???

              Mail id - [protected]@yahoo.co.in

              Thanks in advance.
              sir, i have changed the portal id after that i cannot check the broadband usage.so how can i get the portal id?
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
              sir i have lost my portal id and password please send me it via my mail address kabira.[protected]@gmail.com
              Sir/ Madam i forgot my portal id and password... Please kindly send the id and password...
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address...[protected]@rediffmail.com
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address...[protected]@rediffmail.com
              my phone number [protected](kuppuswami)
              Sir,
              I have taken the broadband internet connection. Sir could kindly email me the portal id and password. I m frm Goa and my landline No. is [protected]. Pls email me the details on [protected]@yahoo.co.in
              sir i forgotten my portal password.so pls send the portal password to given e-mail address...
              sir i forget my portal password so pls send my portal password to given e-mail address.
              my phone no is[protected]
              Sir/ Madam i forgot my portal id and password... Please kindly send the id and password...

              user name-lr88mpald
              ph.-no [protected]

              .
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
              Dear Sir/Madam

              Kindly send the portal iD and password for the no.[protected] to my email id [protected]@gmail.com
              The connection is in the name of shivaray shenoy
              sir I forget my portel id . My phone no is [protected]. please send portel id through e- mail
              sir, I got a new broadband connectrion from Ist of august, since i am requesting to send portal id for my conecction, but i not getting proper response from your customer care centre, hence make arrangements to send the portal id to find my usage of broadband. Thanking you and awaiting for your reply. my landline no.24387748, please send portal id and password to my email add.
              Dear sir/Mam

              I have not received my user id plz send it
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password. PLEASE!
              plz reply me as soon as possible. BSNL broadband of[protected]
              Sis please send me the portal id & password
              sir please send me my portal id and password
              sir please provide me my portal id . my phone no is [protected]. my username is goyalanil... please help me out as soon as posible
              i'm a new user plz send me my portal id. . .my bsnl no. is [protected]. . .and what is my mail id. . .
              i have forgot my portal id and password...my mobile no is [protected] and landline no is[protected]...please help me as soon as posible...
              Hi SIr / Madam,

              My email id is [protected]@bsnl.in . I am putting my password but it is not matched. Please send my password in my mobile no. [protected] through SMS.

              Regards.
              Sir,
              I have taken the broadband internet connection. Sir could kindly email me the portal id and password. I m frm Jamshedpur, Jharkhand and my landline No. is [protected]. Pls email me the details on
              [protected]@rediffmail.com
              your bbservice.bsnl.in is not working.
              check it out. This is final request kindly treat is urgent otherwise be ready for legal consequences.
              Thanking You
              Sir/madam, I have forgot my BSNL Broadband Portal Id and Password, It would be very kind of you if you send them to my email address. My phone number is [protected]. and user name-sagar_jlp
              sir my landline no is[protected] i forgot my portal id plz send me my portal id.
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
              sir/madam
              i forgot my portal id
              can u just mail my portal id to the email id
              my phone number is[protected]
              sir,
              I forgot my portal id & password, plz send me correct PORTAL ID & PASSWORD
              sir, i forget my bsnl portal ID & PASSWORD so please send the portal id & password to the given email address
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
              please send my portal id & password
              sir,
              could you please send me my portal id and password to my email..my landline no is[protected]
              sir,
              i forgotten my portal password and username .so pls send the portal password to given e-mail address...
              sir,
              i have bsnl broadband with plan home combo 500c i have my portal id but forgot my password, pls help me out & my portal id is cha[protected]. hope u'll mail me
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address [protected]@yahoo.com
              sir i forgot my portal id plz send me my portal id to the given email address
              my username is rao452
              telephone number[protected]
              sir, i have a broadband connection. i will not cheak my broadband usage because i forget my portal id & password.pls tell me sollution & renew a portal id & password
              Hi,
              give the me link for daily Usage, so that i can know how MB has been upload or download
              Sir, i forgot my portal id password...my id is sai[protected]...how can i get my password??
              i do not know my portal id, please send me the portal id on above email address or on mobile no:[protected]
              i want to check my account usage..
              can u mail me my user id and password??
              sir can u please send my portal id and password to my email adress
              sir/madam i have lost my BB PORTAL ID. I request you to please send it to me.
              e-mail - manojkumar.[protected]@gmail.com
              phone no.[protected]
              i changed my username and password of my portal... Now i forget it... is there any way to get it back...if so plz mail me sir...to [protected]@yahoo.co.in
              I've forgotten my portal id and password.Please send me the details to this e-mail address.
              I am changing my bsnl portal id & password. but still not working new id & old id. please send any help
              My bsnl broadband user id id[protected] not working pl take need action
              to know my downloading account at the date of request
              Sir/madam,
              I have fogotten my portal ID and password.
              SO kindly provide me with the requested details on my email ID FIROZKHAN.[protected]@gmail.com
              my phone number[protected]

              BSNL Broadband — password not received

              dear sir,
              i am using broadbrand service of 250/month scheme.i started to use it from last month, but till now i had'nt recieved password and user name for cheking my usage and amount.so please inform me what i want to do to get my password.

              thanking you.
              Sir, I have taken the broadband internet connection. Sir could kindly email me the portal id and password. I am from coimbatore and my landline No. is[protected]. Pls email me the details on [protected]@yahoo.in
              please send my bsnl portal id & password to following email_address:
              [protected]@yahoo.com
              Sir, please send my BSNL portal id & password to the following email_address:
              My landline number is[protected]
              Krishna Majumder
              70/N, Vivekananda Road, Baishali, Sheoraphuly, Hooghly
              West Bengal
              PIN-712223

              My email address: [protected]@yahoo.com
              sir i'm using broad band service. But i don't know the portal id details, please send me the datails.
              thanq sir.

              to [protected]@gmail.com or[protected].
              sir i forgot my portal id plz send me my portal id to the given email address
              my username is [protected]@bsnl.in
              tephone number[protected]
              i have my portal i.d. no. but i forget my password. please send it to me
              Hi Sir,
              I have taken the bsnl broadband internet connection. kindly email me the PORTAL ID and PASSWORD .
              I am from madurai and my landline No. is[protected] . Please email me the details on
              indirabecs @yahoo .com .
              Sir,
              i can not see my brodband usage pls send my portal id & password to given email
              sir,
              i have taken brodband internet connection.sir could kindly email me the portal id and password my
              landline no. is[protected] & cell no. is [protected] .pls send me.
              From which website I can see my internet usege.
              Please send me my portal id and password. i forgot the details.
              i forgot my portal id and password my phone number is[protected]. please help me
              Sir can you kindly send me my Portal id and password my phone number is
              [protected] [protected]@yahoo.co.in
              Thanks in advance...
              Sir,
              I forgot My Portal Id and Password, My Telephone No is[protected]
              Please email me [protected]@yahoo.co.in, [protected]@gmail.com



              Regards
              harikrishnan.R
              Sir, I have forgotten my portal ID. Please send.
              please send me my portal id and pass word to this mail number my ph no is[protected]
              sir plz send me my portal id and password to this mail address...my phone no is[protected] and [protected]@yahoo.co.in
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
              please send my portal id & password
              Sir,
              I have taken the broadband internet connection. Sir could kindly email me the portal id and password. I am from Tirupati and my landline No. is[protected]. Pls email me the details on [protected]@yahoo.com
              pls send my portal id on my e-mail address
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address.

              my phone. 227930.
              I forget my portel id & passward. so pls send the portel id & password to given e-mail id. my ph no. is[protected]
              My e-mail id- [protected]@gmail.com
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
              please send my portal id & password
              PH NO:[protected] KERALA
              I have taken the broadband internet connection. Sir could kindly email me the portal id and password. I m frm Nanded (mh)and my landline No. is [protected]. Pls email me the details on [protected]@gmail.com
              Plese portal Id And Password

              My phone Number is[protected]
              sir i forgotten my id no. and password no. pls send the same to my e-mail address i.e vermaline.[protected]@rediffmail.com
              plz send my portal id and password to see uses
              my phone no is [protected]
              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address..
              Hello Sir/Madam,
              I forget my bsnl portal ID & PASSWORD so please send the portal id & password to the given email address
              Dear Sir,

              I forgot portal id password, please send my password to the following mail id

              [protected]@yahoo.co.in

              My portal id is ele[protected]


              Thanks
              Dear Sir,

              I forgot portal id password, please send my password to the following mail id

              [protected]@yahoo.co.in

              My portal id is ele[protected]
              telephone no is[protected]

              Thanks
              Dear Sir,

              I have forgotten my user ID and passward which was allotted to me at the time of giving boardband connection.

              I request you to please mail the same to the email ID mentioned above.

              My particulars are:

              Name : Parvathi BS
              Telephone No.[protected]
              address: # 480, 10th 'G' Main,
              6th Block, Rajajinagar,
              Bangalore 560 010

              Thanking you,

              Parvathi BS
              i forgot my portal and password...please send the portal id an d password to my email id...
              thanks..
              Dear sir
              i forgotten my portal id &password.
              please send my portal id &password
              Helpful
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                D
                DR.ARUP KUMAR BANERJEE
                from Tiruchchendur, Tamil Nadu
                May 17, 2009
                Resolved
                Report
                Copy
                Resolved

                To, Date: 07.05.2009.
                The Chief General Manager,
                B.S.N.L.Calcutta Telephones, Calcutta.
                B.B.D.Bag, Kolkata-700001.

                D/Sir, Re: Attention Mr. Chief G.M
                --and--
                Sub; False Billing for Tel. No.[protected].
                In the event of refusal of my SPEED POSt with A/D letter by your office I am resending the same to you with all attachment/communications & ask for your immediate reply stating about the steps taken by you in this regard(as detailed below[protected][protected][protected]
                To, Date: 29.04.2009.
                The General Manager,
                B.S.N.L.Calcutta Telephones, Calcutta.
                B.B.D.Bag, Kolkata-700001.


                Despite receipt of my letter(dated 24.04.09, officially received by your Cossipore B.T. Road Office on the same date, demanding correction of your arbitory/incorrect as well as damaging bill for the period ‘Mar-09’issued in my favor amounting Rs.1973/=, due date on[protected], with no previous dues & outstanding whatsoever, with reasons clearly written therein) by .your office staffs who, hearing all such representations and subsequent receipt of the said letter dt.24.04.2009 refused to make any such corrections and on the contrary later on had compelled me to pay the entire billed amount (paid by united bank, college st. br. cheque no.408384) ignoring all such representations on my behalf at your different offices.
                This is a matter of serious concern for which I demand for immediate REFUND OF THE ENTIRE AMOUNT TAKEN ILLEGALLY, EXPLANATIONS FOR SUCH ILLEGEL ACT, AS WELL AS COMPENSATION FROM YOUR END AND PLEASE BE IT MENTIONED THAT YOUR REPLY SHALL BE COMMUNICATED to all competent authorities Including consumer forum and others for redressal of my grievances including compensation for the damages i.e. physical, mental & otherwise caused to me by such daeliberate, harassing act on your part.
                Awaiting your earliest response & thanking you.
                Yours sincerely,

                DR.ARUP KUMAR BANERJEE,
                221/5/A, B.T.ROAD,
                KOLKATA-700036.
                Enclosed:
                1) Bill copy with receipt stamp.
                2) Broadband plan change receipt copy.
                3) Letter dt.24.04.09 to A.O.T.R (N).
                4) Letter dt.29.04.09 sent via speed post & refused by your office.
                N.B.LETTER AS ABOVE SENT VIA SPEED POST(on 7.5.09) WITH NO REPLY TILL DT. TELLS ABOUT THE COMPLAINTS ITSELF.
                Aug 14, 2020
                Complaint marked as Resolved 
                I was given a broadband connection through my telephone 25829228 and as in line with the Indian scenario and practice somebody else had the liberty o[censored]sing my broadband connection without my knowledge, (it's easy with the Calcutta Telephones/BSNL practice) and I had been billed which I refused to pay.

                I could not change my password through the system and after thousands of telephone calls to Calcutta Telephones/BSNL somebody from Calcutta Telephones came to change my password.

                He could not do it either, implying the fact somebosy had been using my line. He had to make few calls to have it disconnected from the server and my bills skyrocketed.

                My telephone and as well the broadband connection was disconnected by Calcutta Telephones sometimes in July 2007.

                And I still continue to get bills.

                This to me is fraudulent.

                The matter has been referred to judiciary and who cares in Calcutta Telephones/BSNL with guaranteed pay cheques?

                My replies to some Bhubaneshwar Prasad with local glorified title DGM continues to send bills even today.

                This I call harassment and carelessness of glorified title holders of Calcutta Telephones/BSNL.

                Stop this harassment.

                This is subjudice and I suggest like all civilzed countries these people should be on "hire and fire" system.

                Fraud and harrassment must be stopped.

                Why they (Calcutta telephones/BSNL) practice this with all Indian VIPS and glorified title holders of India ?






                Engr. Aurovindo Choudhury, C.Eng., FIE for life, (India, Bangladesh), VDI(Germany), MBIM(UK & Aust), FInstP(UK), MAACE(US), MCIMM, MCIS(Canada), etc., Commissioner of Oaths for the province of Quebec with jurisdiction of all the countries of the world



                Tel: 64153255 .
                Email: [protected]@yahoo.ca

                Calcutta Telephones/BSNL — Fraudulent billing

                I was given a broadband connection through my telephone 25829228 and as in line with the Indian scenario and practice somebody else had the liberty o[censored]sing my broadband connection without my knowledge, (it's easy with the Calcutta Telephones/BSNL practice) and I had been billed which I refused to pay.

                I could not change my password through the system and after thousands of telephone calls to Calcutta Telephones/BSNL somebody from Calcutta Telephones came to change my password.

                He could not do it either, implying the fact somebosy had been using my line. He had to make few calls to have it disconnected from the server and my bills skyrocketed.

                My telephone and as well the broadband connection was disconnected by Calcutta Telephones sometimes in July 2007.

                And I still continue to get bills.

                This to me is fraudulent.

                The matter has been referred to judiciary and who cares in Calcutta Telephones/BSNL with guaranteed pay cheques?

                My replies to some Bhubaneshwar Prasad with local glorified title DGM continues to send bills even today.

                This I call harassment and carelessness of glorified title holders of Calcutta Telephones/BSNL.

                Stop this harassment.

                This is subjudice and I suggest like all civilzed countries these people should be on "hire and fire" system.

                Fraud and harrassment must be stopped.

                Why they (Calcutta telephones/BSNL) practice this with all Indian VIPS and glorified title holders of India ?






                Engr. Aurovindo Choudhury, C.Eng., FIE for life, (India, Bangladesh), VDI(Germany), MBIM(UK & Aust), FInstP(UK), MAACE(US), MCIMM, MCIS(Canada), etc., Commissioner of Oaths for the province of Quebec with jurisdiction of all the countries of the world



                Tel: 64153255 .
                Email: [protected]@yahoo.ca
                This is to inform that I shifted telephone[protected] to Mandal Ganthi and got new no. 25250418 since March, 2009. But surprisingly I cntinue to get the telephone bill in old no.& at old address. So, it is my request to to make correction at the earliest.Thanking You,
                This is to kindly inform that i have surrendered my telephone[protected] on 18th of February, but till date have not received my refunded security amount rs.3000 with interest. kindly refer to the matter.
                Thanking u

                LANE LINE — Temporarily connection withdrawn

                Temporarily connection withdrawn despite of all bills clear (no pending bill)
                My Phone no. is 25411567
                I am realy unhally aboubt your service.
                If you look into the matter as a customer I will be happy
                please send my consumer ID no. My phone no.is 220179.My consumer no. is 470310.
                To
                The General Manager,
                BSNL, Bidhan Nagar Area
                Kolkata Region,
                Kolkata.

                Subject : Bogus Mobile phone services-Regarding

                Sir,
                I have the honour to inform that, I was on roaming and your
                Department disconnected my Mobile phone No [protected], for which,
                I become very much harassed and my all the link from my concerned
                person had been breaked down . However after return back at Kolkata
                I immediately deposited the bill amount but however still I have not been provided the out going facilities. It is therefore requested to take strict action and fix the responsibilities of the defaulter.

                Date 16.06.2009 Yours faithfully,


                ALEEM SAEED KHAN
                MOB NO [protected]
                EB -83, Salt lake
                Kolkata-64

                BSNL — Fraudulent Billing

                For the telephone number #[protected], I got BSNL broadband net connection on 24th October 2009. I applied for 750 Home Unlimited plan, according to which i was entitaled for unlimited uses for freeper month. The first bill was paid by me on time. But for second month BSNL billed me Rs/- 14, 402. I found this amount too much according to my plan so I submit the application for the revised bill. I registered my complain on BSNL customer care as well.

                Without solving the problem BSNL again sent me the Bill of Rs/- 4745. And then BSNL cut down my outgoing, incoming and internet sevices. and on date BSNL claims that I've used Rs/- 26, 000 INR that is impossible with the plan i've applied.

                I need a solution for the same.
                I have given a cheque for two months -Apr and May for the telephone bill.But only April bill has updated and its shown as PAID.But I paid bill for the month of MAY too and from my BANK the amount is deducted too..So why its not reflected as PAID for maonth of MAY.
                For the month of JUNE they have charged LATE fine too.Now I dont have Contact No. so that I can contact to BSNL officers regarding this.So please tell me the remedy how can I correct it?
                CALCUTTA TELEPHONE HAS WITHDRAWN THEIR TELEPHONE SERVICE ON THE BASIS O[censored]NPAID BILL. WHILE THERE IS NO UNPAID BILL PENDING. THE LAST BILL RECEIVED FOR THE MONTH OF JUNE09, THE LAST DATE OF PAYMENT IS 29 JUNE 09
                My broadband connection is disconnected from 15th june 2009, and after repeted
                request and complains the connection has not been fixed as yet.Even after your
                intimation the local exchange is quite slack about it . I am sorry to say but the
                people here are completely irresponsible and worthless who could not fix the problem
                even after 1 month and the SDE Mr.S.K.Mukherjee is constantly bluffing me and
                withdrawing my docate even when its not fixed.The phone wire needs to be changed as
                the error is 676 or needs to checked through a filter but he is trying to prove that
                my CPU is not ok while I have checked it and its working completely fine at a friends
                house having same dataone connection and even the modem is working just fine.
                As because I repect you and know that u are a perfect gentleman so I'll be waiting till
                wednesday failing which I shall be forced to move to the Consumer forum for justice.
                Customer name: Seema Tarafdar
                Phone No: 26796990
                To
                Mr. T.K. Ghosh,
                Sr. AOTR/Genl.
                Bharat Sanchar Nigam Ltd.,
                8, Hare Street,
                Kolkata-700- 001.

                Sir,

                Ref:: Our letter of April 24, 2009, regarding Cancellation of Broadband service,
                only, of the Telephone No:[protected] – In the bill for May, 09, BB Fixed
                monthly charge included again – Attention is being drawn in the matter –Excess
                amt, ( paid ), to be adjusted by the next bills – Request for:

                In kind attention to our abovecited letter, duly received, by your office on 24..04.09, wherein we have stated for the cancellation of Broadband service against the said telephone, because of non-availability of service from the very beginning of April, 2009, despite of several requests. Unfortunately an amt. of Rs. 700.00 has been charged in the bill of April & May, 2009 as BB fixed charge.

                However, these two bills have already been paid in due time and on the contrary the excess amt. paid, please be adjusted in the next bills. Xerox cops. of paid bills and acknowledgement of your receipt of our letter, regarding cancellation of BB service only, are enclosed herewith for your kind perusal.

                Your sincere co-operation may kindly be solicited in this very particular matter.

                Thanking you,
                Yours faithfully,

                For Supernova Pub. & Dist. (P) Ltd.,
                Kolkata.

                Encl: As stated above.

                Dated, Kolkata,
                The June 19, 2009
                To

                Customer care
                BSNL
                Calcutta Telephones

                Sir,

                Our no. is 24225388 & the company's name is M/S AEROCLUB.
                Due to pending bill our line was discontinued.


                Now the payment has been done For bill dated 9/6/09 of months Apr to May. It was done 2 days back on 21 June 09.

                I would reqest you to open the line immediately as we share a good relation with BSNL for years.

                Actually we are facing lot of commercial problems & we are not able to swipe credit cards in the shop.
                So Kindly get it on immediately, & let us not suffer for a small mistake, as our past credit record has been good.


                Thanks & regards
                Piyush Shukla
                Manager
                Aeroclub
                South City Mall
                Prince Anwar Shah Road
                Kolkata 68
                OUR TELEPHONE NO 22570595 IS OUR OF ORDER. PLEASE DO THE NEEDFUL
                Sir I have submitted money on 11th but there is no information from salt lake bsnl office, please check, customer number[protected], work order no. SLM/N/GG/09-10/0655 and today got my connection only for 1 hour and then again disconnected, why is so much problem in BSNL?

                d-14/6 karunamoyee
                Anupam Roy
                R/Sir,
                I haven't yet received my telephone bill for the month of July 2009. By the by I have deposited the bill amount by collecting a copy bill from cyber cafe .Please look into the matter and arrange to send original bill in time so far we can deposit bill within due date. Late receive bill is now a common matter at our locality. You intervane to this matter can relei[censored]s. Expecting your best co-operation.
                TANMOY SAMANTA
                Phone No. 26224931
                Consumer ID:[protected]
                04 September 2009.

                The General Manager
                Calcutta Telephones,
                Kolkata.

                Dear Sir,
                My Telephone No. is[protected] and my address is 30P/ 2, H. K. Sett Lane, Kolkata 700 050. This is to inform you that my mother is 76 and her health condition is acute. As she is not at all friendly to Cell Phone, we have to depend much on land-line telephone.
                But the same is out of order since 14 August' 09 and in between the line is activated to normalcy but only for a while (may be for 4/ 5 hours) and again becomes defunct. And I am receiving Docket Nos. in succession. My last Docket No. is E6317 booked on 31.08.2009.

                Today I went to the Cossipore Telephone (2557 Exchange) and met Mr. S. K. Banerjee, Sr. S.D.E. (North & Central). Shri Banerjee informed me that recently in our locality (H. K. Sett Lane) CESC had done some work and they have damaged the cable line. And it will be difficult to restore the line early.

                I request you to kindly look into the matter and please instruct the concerned Authority to take prompt action.

                Expect a positive action towards the matter.

                With due Regards,

                Tapas Dharmapal.

                Calcutta Telephones — Error in Billing

                Dear Sir,
                My Telephone Bills are paid through ECS for the last 7 years. The bill for the month of August 2009 is showing an outstanding amount of Rs.454.00 towards the BILL DATED 07/03/09. Perhaps this pertains to Bill for the month of Feb 2009 which is found paid by the bank [SBI GOLPARK] on 30/04/2009. The actual amount is Rs.477.00 paid by the bank.
                regards
                mkbpillai
                mobile phone number [protected] suffered from loss of previous Balance after recharge on 21.09.2009 previously recharged on 22.03.2009 Please reverse back the money / talk value
                Sir,
                I want to surrender my land line phone though I'm a very old consumer.I'm senior citizen with pace maker.My phone no[protected] is
                I have alreadypaid my telephone bill for the month of september09 amounting to Rs397.00 on22.9.09 against of my telephone number 2351 2552 vide your receipt no06 22/9/09 at 15-3206H1 butunfortunately you have temporarily withdrawn of this connection.Please clarify immediately and restore my connection at earliest.
                Attn:-Mr T>K>GHOSH Sr.AOTR/Genl sir,
                I have paid my telephone bill for the month of september09 before due date but i am astonished that my telephone no.[protected] has temporarily withdrawn, please explain your motive . ihope you will take necessary steps immediately and re-connect my land line connection within 24 hrs.

                Anjali Chatterjee
                29 kabi sukanta sarani kolkata 700085
                In 2007 MY TELEPHONE[protected] was disconnected by Calcutta Telephones for their fraudulent billing (it's subjudice and in the court).

                Why Calcutta Telephones continue sending bills every month for the telephone?

                In India it appears to me Public Servants in this case, Calcutta Telephones can get away by whatever they like to screw the public.

                Telephone Act of India, is silent about it.

                From consumer point of view if a service provider has withdrawn service from a customer, HOW DARE THEY KEEP SENDING BILLS FOR THE SERVICE THEY'VE NOT PROVIDED AND THE SERVICE WAS DISCONNECTED BY THE SERVICE PROVIDER?

                Is it not another fraud case ?
                BSNL has turned to be an arbitrary deductor of money from customer's pocket.
                I owned three mobile connections, one land line connection and a broad band connection. one of the mobile connnection is [protected]. In this no. I have been received messages from 56505 as 'GRAND MAA TIPS' since last six months. The monthly subscription is Rs. 15. From the day one I have made several contacts with BSNL Customer Care Service Officers to DEACTIVATE the service. Since last Sept-`09 a complain regarding deactivation has been made. Everyone I talked with said that the service would be deactivated soon but unfortunately the service 'GRAND MAA TIPS' has not yet been deactivated due to any unknown reason. I am hopeless. More over a message from 56505 has been received today[protected] that for next one month renewal subscription Rs. 15 will be deducted from my account on[protected]. I request to deactivate the service on earliest basis before the renewal on[protected] else I will lost all interest on BSNL Service. Your favourable kind co-operation is highly solicited.
                Thanking you
                Cmmitment to the commuters / customers to be emphasised in the interest of the BSNL.

                no als — My Residence change

                Dear branch manger.
                my policy no[protected]
                so i am Parmenant in valsad city.
                any time i am not coming on your wardha branch.
                so all my document and my policy transfer in my valsad branch and my nearest branch
                code-867.
                Ref:case mark no. C/RKT/CV/09-10/3028 dtd.29/09/2009, Application Form No.:MS/0191820 in c/w change of plan of Broadband service(Data one). It appears from the Oct. bill that no action has yet been taken. Kindly expedite.
                Thanks
                ph: 24719625
                Sir,
                I have not received my telephone bill since last past 3 months i.e. from Oct. 09 to Dec, 09. In the month of Nov. 09, I have paid the bill after collecting a duplicate bill from the telephone exchange. In the month of December, I have gone to the exchange and collected my duplicate bill and paid it, as because I have not received the same in due course of time.
                Now, I am a 75 years aged old man. Is it possible for me to run every time to collect the duplicate bill and pay fine which is totally extra?
                Please suggest, whether I surrender my land line phone or not. One more thing I want to add here, that I have made a complant against my faulty telephone receiver since last past a week. I have not yet received any attention from your department.

                Thanking you,
                Yours' faithfully,
                Bharat Chandra Sarkar,
                Telephone No.[protected]
                DEAR SIR,
                I AM ASTONISHED TO SEE THAT CABLE OPERATORS IN OUR AREA ARE LOOTING COMMOM PEOPLE & GOVERNMENT. THEY HARDLY SHOW 1/4 TH OF THEIR CUSTOMERS TO GOVERNMENT AND OPENLY CHEATING GOVERNMENT REVENUE IN FORM OF INCOME TAX. WHEREAS WE SEE MULTIPLE ADDS FROM CONSUMER FORRUM TO SEEK ACTION AGAINST THESE CHEATERS AFTER COMPLAIN. MY LOCATION IS P.O. BALLY, DIST- HOWRAH, 711201AND I SHALL PROVIDE EVERY ASSIASTANCE IN PROOVING THESE GOVERNMENT REVENUE CHEATERS. ALSO THEY SOMETIMES BROADCAST BLUE FILMS AND TAKE THE LOCAL PRIVELEDGE OF SOME CUSTOMERS.I HAD PERSONALLY HELPED THE CBI/ACB KOLKATA UNDER SP MR. MAJUNDER TO TRACK A BRANDED SOPHISTICATED RAILWAY FOREMAN AND WILLING TO INFORM ONE OF THESE OPERATOR WHO NEVER PAY ANY INCOME TAX, DOES NOT CARE TO GIVE ANY IT RETURN, WHEREAS MONEY IS COLLECTED BY HIM FROM CUSTOMERS TO PROVIDE SERVICE TAX WHICH IS ABOUT 08 LAKHS PER YEAR! raid by vigilance can save some revenue of government. MY CONTACT NO IS [protected]
                we have two telephone 24342614 and broad band connected telephone 24347262.
                But we have not received any bills since last three month, and before that bills were received after the due date. Kindly send the bills in the following address:
                Sulekha ghosh, 1, Jadav Sarkar Road, P.O.: Rajpur, Kolkata-700149.
                I have not received my telephone bill for the month of March 2010. I went and enquire and asked for duplicate bill in Behala Exchange in counter No. 10. Person posted in Counter No-10 said he is not a position to get duplicate bill is since there is no data is available on my page..
                Accordingly I also complaint to higher officials in Behala Branch sitting upstairs, they were also not in a position to diagnose the problem and showed only helplessness nothing more.
                My request to you please have a look on this issue and send me duplicate bill so that I can pay the bill, in spite of repeated information and physical follow up with Calcutta Telephones, if the service is disconnected I will not be responsible with consequences since this is yours system issue. Hope you will be kind enough to get the issue shorted
                Regards
                Subhas Chandra Dutta
                Consumer No.[protected]
                Telephone No. 2407 4797.
                I have not received my telephone bill for the month of March 2010. I went and enquire and asked for duplicate bill in Behala Exchange in counter No. 10. Person posted in Counter No-10 said he is not a position to get duplicate bill is since there is no data is available on my page..
                Accordingly I also complaint to higher officials in Behala Branch sitting upstairs, they were also not in a position to diagnose the problem and showed only helplessness nothing more.
                My request to you please have a look on this issue and send me duplicate bill so that I can pay the bill, in spite of repeated information and physical follow up with Calcutta Telephones, if the service is disconnected I will not be responsible with consequences since this is yours system issue. Hope you will be kind enough to get the issue shorted
                Regards
                Subhas Chandra Dutta
                Consumer No.[protected]
                Telephone No. 2407 4797.

                CESC — false billing

                kolkata - during the summer months even if we don't run any extra appliances, like a.c etc on a thumb rule basis the board sends bill which is two-three times in amount. more shocking is the fact that they are sending the same amount bill for the month when the entire family was outstation

                BSNL PHONE — Fraudulent Billing

                My number is 23432861. I have paid my bill through credit card, but the updating has not reflected yet. Any thing delay or uncertain always aggravates customer's tension, when it is BSNL kolkata.

                Billing amount is not at all believable every month. Call chart shows a different story from the real one. A typical compulsion! No way out and withstand only suffering. God knows when we would get rid of this trouble? Call chart shows 20 mins, 25 mins talk with certain numbers - which never happens.

                Now for god sake please start sending honest bill amount.
                To
                Mr. T.K. Ghosh,
                Sr. AOTR/Genl.
                Bharat Sanchar Nigam Ltd.,
                Broad Band Division
                8, Hare Street,
                Kolkata-700- 001.

                Sir,

                Ref:: Prayer for 1 year i.e 12 months consecutive installment facility of Broadband line
                on my Telephone No:[protected] disconnected from May, 2010

                You are requested to consider my case sympathetically for clear your dues of Rs.2240/- by providing me 12 months installment facility for poor financial circumstances.
                My 1st outstanding bill in Sept’09, your dept. has implied an amount of Rs.16, 48/- which is not justified on my account as an user of monthly home plan of Rs.125/-. I am a small consumer of your broad band facility who kept this line with you as a Govt body of telepathy and with a great hope who may consider the needs of general public to utilize such facility according to their requisite.
                So, it is my earnest request either you connect the above broad band line immediately by giving 12 months installment facility by adjusting with forthcoming bill or treat this as written intimation to disconnect the above line accordingly.
                Your sincere co-operation may kindly be solicited in this very particular matter.

                Thanking you,
                Yours faithfully,
                Pradip Chowdhury
                Email – [protected]@yahoo.com
                Ph[protected]
                Dear sir,
                I used to receive my telephone bills regularly.But surprisingly I ceased to get my bill for consecutive three months.I brought the matter to your notice and it woked.I got the bill for June, 2010 and assured myself I 'd start getting my bill regularly as before.But belying my expectation I've not yet got the bill for July-last date of payment is 27July.I'm afraid I'd again cease to get bill as before.
                So I request you to kinndly look into the matter and ensure regular issue of bills.
                Thank you.
                Tel no.[protected]
                To
                The commercial Officer Seerampore
                96, Dey street Serampore-712201

                Sir,
                I, Sri Biswa Ranjan Sanyal apply to you for change of name on19th Aug 2010 my registration No is CPD/OC/10-11/7872 but till on 11 October 2010 their is no change.
                And i also inform you that I also apply for 20% facility in my telephone bill as a central goverment employee.
                so I Request you please take necessary action as early as possible to enjoy this facility
                Thanking you
                Service of BSNL, Calcutta has become erratic. I shifted from Ballygunge(Kalighat Ex) to Metro Park(Joka Ex) in Sept.2010. While I got back the new telephone number, my broadband connection(separate free phone) is missing. BSNL(82, Ballygunge Place) says they have given work order to BSNL Alipore. But I am running from pillar to post to retrieve my broadband connection. No one answers his phone. I wish to draw attention of the G.M. Mr S K Chakravorty in this matter. My shifted telephone number is 24202600.

                BSNL — bsnl fraud billing

                TEL NO. [protected] i have not taken any broadband connection and i am receiving uses charges bill of Rs 84,710 inspite of several reminder

                BSNL — Non receipt of Speed Post letter.

                To Vile Parle Sped Post Office,
                Sir,
                My DOT office has booked speed post No. EM[protected]IN on 28/09/2010 till not received by the receiving post office. Now more than 6 months passed away.

                What will be your next option.

                J.N.BHABAN
                This is for your information that in the month of January i got my land line sifted in the same area.My old telephone no was 26540458 and new one is 26467058.But I am sorry to inform you that since then I am not receiving any monthly bill to my new address.Though all my bills are paid online already. My NEW ADDRESS IS 7, MADHAB BANERJEE LANE.KAILASH APPARTMENT, BALLY, HOWRAH.PIN 711201.I have enquired in many places but no positive response is obtained till date.Will you suggest me to withdraw my landline and BB services and go for a new service provider?
                Thanking with with warm regards.

                Bonophool Banerjee
                [protected]@hotmail.com
                From: "sanjay bhandia"sanjay.[protected]@rediffmail.com
                Sent: Tue, 05 Jul 2011 10:24:42 +0530
                To: "shibshankar.chakravarty"shibshankar.[protected]@cesc.co.in
                Subject: inflatory bill for may, 2011,





                Dear Sir,

                Consumer No.;[protected]

                Please refer to above.

                I have received a bill for Rs 2347/- for the month of June.

                If you compare my average bills for the whole year, you will find an average of Rs[protected], of billing.

                How can a month bill more than double in a single month, without any increase of consumption? And this type o[censored]nacceptable bill has been issued from your office, many times in the past.

                I have personally met you in your office, regarding same type of complaints, several times in the past.

                Please take some necessary step to average down the inflated bill of June in the future bills, as it has been done in the past.

                Also, pl ensure, this type of complaint never generates in the future.

                Once again, I personally thank you for the support & response you have shown in the past

                Sanjay Bhandia
                for
                Damodar Hariram
                C/o Jamnadas & Co.
                47a, Satish mukherjee road,
                Kolkata-700026
                Sir,
                Despite my complain, as above for the May bill, Once again I have received a bill of Rs 2309/- for the month of June.
                It seems that a trend has been set up with no guidelines. The billing amount according to the consumption is simply unbelievable.Do take some necessary steps to get out of this awkward situation.
                URGENT

                DEAR Sir,
                I am a bona fide customer with your concern. Last month I have paid Rs.5, 434 against tel no. 26415887 to avail Combo 500 yearly, though I have applied for 2 years to avail 3 years which was not implement.
                In this month I am too much surprised that You are giving the combo 500 facility to my other tel no.26381411 . and make a bill against tel no 26415887 Rs. 304/= . Kindly check the true fact and arrange to change the bill as early as possible.
                I will not accept the bill which may creates trouble among us,
                thanks .
                Dipak Banerjee
                [protected]
                The Chief General Manager,
                B.S.N.L.Calcutta Telephones, Calcutta.
                B.B.D.Bag, Kolkata-700001.

                Dear Sir/Madam,
                I like to bring your kind notice that my residence land phone bearing no[protected] in the name of my wife, smt. Aparna mukherjee, installed at C-9, Kali chatterjee avenue, garia, Kolkata-700084 is OUT-OF-ORDER since 26.11.11.
                I, being a govt electricity engineer, facing a lot of inconvenience due to land phone out-of-order since your mobile network is also too poor to response.
                I made a several complains without any fruitful response from your department except the computerised response stating"WORK IN PROGRESS"
                I like to request you kindly look into matter from your good office at the earliest failing which I will be compelled to surrender the said land phone.

                SIBNATH MUKHERJEE
                C-9 KALI CHATTERJEE AVENUE, GARIA, KOLKATA-700084
                DATED-29.11.2011
                [protected]/[protected]
                Date:[protected],

                To,
                The Chief General Manager,
                B.S.N.L.Calcutta Telephones, Calcutta.
                B.B.D.Bag, Kolkata-700001.
                Sir/Madam,
                I am a subscriber of the BSNL-Kolkata landline 2426 4459, which also has a Broadband connection assigned to it. The telephone connection – and the Broadband as well – has been malfunctioning since the 21st of November 2011. Docket No.[protected],

                I have already filed several complaints ever since – and at several levels – though unfortunately, the error(s) have not yet been rectified at BSNL’s end.

                Yesterday, the 13th of December, I had obtained the number 22317220 from BSNL’s website, where BSNL subscribers were invited to lodge grievances and complaints and seek redressals. I had called at that number at had spoken to Mr A.K.Roy, (DE/BB–I), and instead of paying heed to my grievances, the concerned person significantly abused me for having called him to seek redressals. I was shouted at and significantly harassed, and finally I was warned by the person to never ever call at that number ever again.

                I wish to bring to your notice the above incident, which is why I sit down to write this mail to you. And finally, may I also request you to kindly take the necessary corrective measures concerning my number 2426 4459, and restore a good and proper connectivity to the same at the earliest.
                For any queries, please do not hesitate to call me at[protected] at your kind convenience.

                Thanking you in anticipation of your kind cooperation.

                With warmest regards,


                Subhash Chandra Jha.
                2628, Nayabad,
                Mukundapur,
                Kolkata 700 099.
                (M) [protected]
                The General Manager
                Calcutta Telephones,
                Kolkata.

                Respected Sir

                My BSNL broadband Contact no.[protected] I am change my plan last one month because I am using the broadband all time on line indane software (Rajarhat Gas Service) indane distributor ship but my broadband connection internet line dose not exist at last 20 days I am complain again complain but not respond Imy problem .
                I am contact BSNL Kaikhali branch he asking me your user id & password is change he give me user id & password but not solved my problem he asking me your modem not work because modem going on last user id & password you are send me your modem I am restored your modem.
                My queries is what is work on broadband section last 20 days a go I am calling now give me my answer
                I am complain registered 20 days a go and I am calling on area manager then office reply me my user id & password, but any one not came broad band section last 20 days.
                Only come my bsnl line man. Please resolved this matter other wise I am again complain hair label or ministry. BSNL is never to good work almost any time link problem internet problem in my area please resolved.
                Thank You
                Tapas Mondal
                (Rajarhat Gas Service)
                Contact no.[protected]
                MY TELEPHONE WITH BB-CONNECTION [protected] LYING UNSERVICEABLE FOR 07 DAYS WITH NO ACTION TAKEN
                BY BALLYGUNGE PLACE OFFICE. MY DOCKET NO.[protected] . PLS DO THE NEEDFUL ..
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                  R
                  Ramakishore B
                  from Hyderabad, Telangana
                  May 17, 2009
                  Resolved
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                  Resolved

                  My number is[protected] and I am not receiving my monthly bills since February. I am managing to pay thru Eseva but I need the bills hard copy to know the details of my usage of telephone calls local and STD and also broadband seperately. I request the authorities to send me atleast this month bill immediately to my address.

                  Regards

                  Ramakishore B
                  F-402, 4th floor
                  Venkatasai Enclave, Vijaipuri colony
                  Uppal
                  Hyderabad - 500039
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  this is Mir Inayath Hussain my no. si[protected] i had got connection 2 months ago but still i did not recived my bill, i just get dummy bill from the Charminar Exchange and pay, i need the hard copy of the bill at my home to pay the chargable amount at the correct time.
                  sir,
                  My BSNL landline telephone 27207462 is out of order for two months and disconnected still am getting bill without usage. i would like to whom to contact.
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                    J
                    Joy T J
                    from Kizhake Chalakudi, Kerala
                    May 17, 2009
                    Resolved
                    Report
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                    Resolved

                    Dear Sir,

                    I have a BSNL pre-paid mobile connection under the scheme 'Excel Saral Anant'. My mobile number is [protected]. Recently, I received a message from[protected] stating ' Thanks for downloading this java game. You have been charged Rs. 100 @ 17:05 on 10/05/09'. I have not downloaded any java game from any source. But, to my surprise, I observed that my account has been deducted by Rs. 100/-. Since the deduction was unauthorised, I sent a SMS message to the number[protected] stating that I had not downloaded any game and hence to refund the amount for which, I did not receive any reply till date. To my surprise, I received another message from[protected] stating ' Thanks for downloading this video. You have been charged Rs. 30 @ 16.59 on 14/05/09'. Again, I received another message from[protected] stating ' Thanks for downloading this javagame. You have been charged Rs. 100 @ 7:46 on 16/05/09' In short, my account has been deducted by Rs. 230/- unauthorisedly during the month of May 09. I am experiencing such an incident for the first time. I am writing this message to enlighten all the mobile subscribers of BSNL! I would also seek your help to get refund of the amount looted from my account.


                    T J Joy.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    my mobile no-[protected].complain for gprs activeation.
                    This is my Fourteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030
                    Thanking you

                    Nema Ram Bamniya
                    Ward No.-20,
                    Meghwal Mohalla, Jaisalmer, Rajasthan
                    Pin-345001
                    Mob. No.[protected]

                    Today, I again send message about my problem, but the problem is still under process.
                    This is my Fourteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030
                    Thanking you

                    Nema Ram Bamniya
                    Ward No.-20,
                    Meghwal Mohalla, Jaisalmer, Rajasthan
                    Pin-345001
                    Mob. No.[protected]

                    Today, I again send message about my problem, but the problem is still under process.
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                      K
                      kiran
                      from Hazaribagh, Jharkhand
                      May 16, 2009
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                      Dear Sir,

                      My Landline number is[protected], when i was checking my data account yesterday (15-May-09) it shown 1.281 GB, however when i checked today (16-may-09) it showing 1.780 GB, since no in my home was not there today. i surprisesd to see this. kindly check out where gone wrong. let us know the exact data we used.

                      Regards,


                      G.P.Kiran
                      wen i always chech ma usage is just showing so much high

                      i never use ma net not for a long time den howzzzz it possible yar
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                        M
                        MAHESH CHANDRA
                        from Bengaluru, Karnataka
                        May 16, 2009
                        Resolved
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                        Resolved

                        WHEN I CONNRCT MY MOBILE TO MY PERSONAL COMPUTER THROUGH DATA CABLE FOR INTERNET USE, THEN A ERROR OCCURED. THE ERROR IS " ERROR-777, THE CONNECTION ATTEMPT FAILED BECAUSE THE MODEM (OR OTHER CONNECTING DEVICE ) ON THE REMOTE COMPUTER IS OUT OF ORDER.
                        I FACE THIS PROBLEN SINCE EVENING OF 15 MAY 2009. BEFORE THIS I CONNECT TO THE INTERNET VIA MY MOBILE TO PC EASILY.
                        I ALSO COMPLAIN TO BSNL CUSTOMERCARE 2 TIMES. THE COMPLAIN NO'S. ARE RESPECTIVELY ARE: E[protected] AND E[protected].
                        MY DETAILS ARE:
                        NAME: MAHESH CHANDRA
                        MOB NO: [protected] (PREPAID)
                        PHONE MODEL: NOKIA 6020

                        PLZ SOLVE MY PROBLEM AS SOON AS POSSIBLE.
                        THANKS AND REGARDS,
                        MAHESH CHANDRA
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        when I complained for gprs setting, every time they say technical faults. They dont have manner to talk and for every complaint they drop the call by their self
                        Sir/ Madam

                        I could receive incoming calls or sms.
                        But i can send sms or outgoing is not possible.

                        Please do the needful
                        my number is [protected]
                        WHEN I CONNRCT MY MOBILE TO MY PERSONAL COMPUTER THROUGH DATA CABLE FOR INTERNET USE, THEN A ERROR NETWORK TEMPORARY PROBLEM AND THE CONNECTION ATTEMPT FAILED.
                        I FACE THIS PROBLEN SINCE EVENING OF 6 AUGUST 2009. BEFORE THIS I CONNECT TO THE INTERNET VIA MY MOBILE TO PC EASILY.

                        MY DETAILS ARE:
                        NAME: GOVIND RAM THAKUR
                        MOB NO: [protected] (PREPAID)
                        PHONE MODEL: NOKIA 3500C

                        PLZ SOLVE MY PROBLEM AS SOON AS POSSIBLE.
                        THANKS AND REGARDS,
                        GOVIND THAKUR
                        WHEN I CONNECT MY MOBILE TO MY PERSONAL COMPUTER THROUGH DATA CABLE FOR INTERNET USE, I CAN'T ACCESS. BUT I CAN ACCESS THROUGH MOBILE.
                        I FACE THIS PROBLEM SINCE TWO MONTHS AGO. BEFORE THIS I CONNECT TO THE INTERNET VIA MY MOBILE TO PC EASILY.
                        I ALSO COMPLAIN TO BSNL CUSTOMERCARE 4-5 TIMES. THEY TOLD THAT YOU WILL BE CONTACTED BUT I AM SORRY TO SAY I HAVE NO ANY SOLUTION ABOUT THIS MATTER.
                        NAME: SANDIP PAUL
                        MOB NO: [protected] (WEST BENGAL, PURBA MEDINIPUR)
                        PHONE MODEL: NOKIA 7210 SUPERNOVA

                        PLZ SOLVE MY PROBLEM AS SOON AS POSSIBLE.
                        THANKS AND REGARDS,
                        SANDIP PAUL
                        I have bsnl prepaid connection vide no. [protected]. whenever I try to make a call, it displays------sim card registration is failed. Piease corregt it.
                        I, ANIL KUMAR SINHA HAVE A PREPAID BSNL CONNECTION VIDE NO. IS [protected]. WHENEVER I TRY TO MAKE ANY CALL, IT SHOWS THAT SIM CARD REGISTRATION IS FAILED. PLZ, CORRECT IT.
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                          G
                          GAJENDRA SINGH BUTOLA
                          from Dehra Dun, Uttarakhand
                          May 16, 2009
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                          We have paid Tele/Broad Band Bill for the month of February and March 2009 on 20th April 2009 at GPO Dehradun. Details of receipt- Gajendra Singh Butola, Clementown Exchange-
                          Dehradun GPO 248001
                          BSNL Dehradun -1624
                          Trans date:-20/04/2009, 12:40:38
                          Counter No. 5, OP -Code:PA5
                          Bill No.:t [protected]
                          Telephone No.2640808
                          dated : 04/04/2009
                          Total Amount Rs.913.00
                          While DIALING Card Phone calls that PHONE DISCONNECTED FOR NONE PAYMENT OF BILL.
                          You are requested to collect/credit this Bill and keep our Broad Band and Telephone Connection in order
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                            S
                            Sujit Kumar Dey
                            from Kolkata, West Bengal
                            May 15, 2009
                            Resolved
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                            Resolved

                            I have a broadband (BSNL) connection in the number[protected].
                            the connection has problem everyday. Sometimes LINK is not present. When linkis present, I got speed lower than Dial-Up connection. Sometimes it shows error.
                            They have not given any kind of concession in my bill, but they told me that I can get concession .
                            I not only complained but also told them on phone or personally many many times but nobody has done nothing.
                            So after being disgusted I am trying my last option i.e. complaining here.
                            so please help me, so that I can use my internet properly.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Sir,
                            I am user of your DATAONE BROADBAND service in PLOT NO E6, SECTOR A3, TRONICA CITY, LONI, GHAZIABAD.
                            Extremely sorry to inform but your service in Tronica City is very bad. It has only been a month and I am facing lot of problems. The broadband service hardly works. When the service is down, the concerned department disconnects the landline and does not receive calls on mobile. When I complain to higher authorities, they speak very rudely as if I am doing them a favor by using this service.
                            I would also like to tell you that twice the service has been down for a week. They have only one computer engineer. I am only using this service because this area has no other internet connectivity.
                            You are requested to kindly look into this matter and further do not give any cause for complaint.
                            Regards
                            Lalit Goela.
                            Connection No: [protected].
                            Ph: [protected].
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                              S. Narasinga Rao
                              from Visakhapatnam, Andhra Pradesh
                              May 15, 2009
                              Resolved
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                              Resolved

                              1.Wrong Billing due to cross connection
                              2. Getting the phone dead frequently
                              3.Disturbance of the phone while online


                              Please rectify the above complaints related to the landline no:[protected].

                              Looking forward for the immediate service.

                              Address:
                              Mr.S. Narasinga Rao
                              102B-Sector 4
                              Visakhapatnam
                              Vizag Steel Plant
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Landline — dead telephone/ wrong billing

                              i belong to patna bihar circle.i have been frustrated by the services provided by bsnl/landline for quite some time.our telephone was dead for a long time and despite our repeated querries no one was eager or interested in listening to our problem.moreover wrong billing was done during the time when our telephone was dead.no one recieved our complaint in the bihar circle of bsnl.after being frustrated with the services provided i humbly request you to kindly try to remedy our woe and angst we gone through

                              BANWARI SHARMA
                              ADVOCATE
                              PATNA HIGH COURT
                              MOB-[protected]
                              J-97 P.C COLONY
                              KANKARBAGH
                              PATNA-34
                              BIHAR
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                                V
                                venkat reddy anaganti
                                from Bengaluru, Karnataka
                                May 15, 2009
                                Resolved
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                                Resolved

                                I've a BSNL landline connection in Nalgonda, AP.with number [protected] as name
                                Narsinha reddy anaganti, vi.thoragal, mdl.kanagal in chinnamadaram exchange.

                                actually this Land line was not working for the last 4 months I was given the complaint many times to near
                                by exchange but still no use but we are paying bill every time.

                                Please give me an number or email id for complaint for quick response.

                                or give me details for wireless conversion as early as possible...

                                thanks & Regards,

                                venkat.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Dear Sir/Madam,

                                Sub: Action required (My land line number is not working from last few days).

                                We use to pay the bill on time and no due from my end. We really fedup with the bsnl reponse. If I tried to call to my area tellephone exchange (Nasingbatla), No one is picking call. I have tried to call to exchange number thousand times from date of installation of my phone, till today, it will ringing always, but no one is picking the call. I am unable to understand what BSNL AE/DE is doing?

                                Please find my land line details and resolve the issue as early as possible.

                                Land line num ber:[protected]
                                Address: G. Chinna Hanumanthu
                                Village : Domal pally
                                Dis & Mondal : Nalgonda
                                Pin: 508244
                                Adding more information...

                                Dear Sir/Madam,

                                I spoke to GM (Babji) over phone, I am little happy attleast I got the positive respone towards taking action on the above issue.

                                Babji,

                                Could please take the action as early as possible.

                                Thanks for your time.
                                Ashok.
                                [protected]
                                Hi,


                                Again there is proble with the BSNL land line connection[protected] from last few days.

                                Please check the connection and provide me the permanent solution because we are facing frequent issues for this connection, i can say that 3/4 times in a month. Also let me know if I need to provide anything more.

                                Thanks
                                Ashok kumar.
                                [protected]
                                Hi Babji,

                                My land line number is not working from last week, I have intimated many times to fix the permanent solution. I haven’t received root cause of why we are facing the frequent problems. Please treat this as priority and send me the response as soon as possible.

                                Please find my land line details and resolve the issue as early as possible.

                                Land line num ber:[protected]
                                Address: G. Chinna Hanumanthu
                                Village : Domal pally
                                Dis & Mondal : Nalgonda
                                Pin: 508244

                                Thanks and regards,
                                Ashok kumar. G
                                Hi All,

                                Again my landline number is not working from yesterday. I have intimated many times to all the people regarding this. My land number is working only 10 to 15 day's from date of repair. No one is fixing the issue permanently. Please suggest me whom should I need to contact to resolve this issue permanently.

                                Land line num ber:[protected]
                                Address: G. Chinna Hanumanthu
                                Village : Domal pally
                                Dis & Mondal : Nalgonda
                                Pin: 508244


                                Thanks,

                                Ashok kumar. G
                                My land line number is not working from last few days:

                                My land line number is not working from last three day's, I have intimated many times to fix the permanent solution. I haven’t received root cause of why we are facing the frequent problems. Please treat this as priority and send me the response as soon as possible.

                                Last time, I have observed that they are fixing this problem from exchange it self. I do not understand what they are doing in the telephone exchange.

                                Every time, I need to send the complaint and then I am escalating to Babji, then problem is resolving.. This is the eight time to give complaint on the same number within 3 months span.

                                This time I am requesting to call to [protected] once the problem is fixed. Also I am requesting to monitor for one week and close based on the customer feedback.

                                Please find my land line details and resolve the issue as early as possible.

                                Land line num ber:[protected]
                                Address: G. Chinna Hanumanthu
                                Village : Domal pally
                                Dis & Mondal : Nalgonda
                                Pin: 508244
                                My land line number is not working from last three day's, I have intimated many times to fix the permanent solution.

                                Please find my land line details and resolve the issue as early as possible.

                                Land line num ber:[protected]
                                Address: G. Chinna Hanumanthu
                                Village : Domal pally
                                Dis & Mondal : Nalgonda
                                Pin: 508244
                                My BSNL Landline Telephone no. 28516528 not working since last 25 days. Multiple complaints have been given but no use. Present automatic complaint no. is 206 and was registered on 9th July 2010
                                Dear Sir

                                Please to inform you that my landlne not is not working since 15 august, after complaing 3 times there is no any responce received by the bsnl people.
                                request you to do the needful as soon as possible
                                we also went at bsnl godhra office twice.

                                my land line #[protected]


                                Regards

                                Paresh Tahelyani.
                                [protected]
                                [protected]
                                Dear Sir,

                                My name is N S John from mathoor, Pathanamthitta. I have one Bsnl land Line with No.[protected]. This phone is dead in 2nd Nov 2010. I have complaint many times using 198,direct complaint to exchange,call to local service man etc. No one initiate till this time to solve my phone problem. my phone exchange is Kaipattor in Pathanamthitta. Please help me for the same otherwise kindly close my connection.

                                Thanks,
                                N S John
                                Naduvilethu
                                Mathoor p.o
                                Pathanamthitta,Kerala
                                Mob.[protected]
                                my name is sasidharan from Naranganam exchange pathanamthitta Bsnl Land Line no<[protected], this phone is DEAD in last week[protected]i HAVE COMPLAINT MANY TIME IN naranganam EXCHANGE NO ONE INITIATE TILL THIS TIME TO SOLVE MY PHONE PROBLEM.yesterday i went kozhenchery exchang main office SDE at 4.30 pm.closed office allready, then i call his mobile no[protected]she agreed tomorrow[protected] will do it.yeserday and today[protected]somany time I call naranganam exchange and above mobile number!!!no answerToday Again went at 1130 AM at kozhenchery office.also closed office.Nobody Responsable about phone complaint.Again I try tocall Naranganm exchange, But Nobody pickup Phone.Please do neccesory action othervise close my connection and REFUND
                                Thanks
                                SASIDHARAN M.R
                                [protected]
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                                  G
                                  Gaurav
                                  from Chhota Udepur, Gujarat
                                  May 15, 2009
                                  Resolved
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                                  Resolved

                                  I have been using BSNL BROADBAND SERVICES for the last 3 months.Experience has been very pathetic.Connection goes OFF every other minute...
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  This is correct and the BSNL service is the worst service ever seen. Our JE is the worst guy I ahve ever seen. He just hangs up with out giving proper answer. It has been 15 days we have the same problem. He just says its a software problem. God knows what does he mean by it
                                  since we got connected with broadband service the internet goes off frequently.
                                  When i complaint about this to the office every one in the office says this is not my dutty or the higher authority has not informed us about your problem. So tell them and when i complaint about them then they too ignore this. Why...?
                                  If BSNL people start working properly then the BSNL would be known for its good and prompt services. But at present BSNL is only famous for its offer and schemes if we apply for that service then we come to know its only good to hear
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                                    S
                                    Saju Arnold James
                                    from Kanpur, Uttar Pradesh
                                    May 15, 2009
                                    Resolved
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                                    Resolved

                                    Hello sir,

                                    my cell no. is [protected].When my mobile is switched on it shows PIN code blocked enter PUK code please help me out.

                                    Regards,
                                    Saju Arnold James
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    BSNL — bsnl puk blocked permanently

                                    Sir,

                                    My bsnl anant sim' s puk blocked permanently due to my ignorance.
                                    Please tell me what should I do?

                                    my ph.num;[protected]
                                    Hello sir,

                                    my cell no. is [protected].When my mobile is switched on it shows PIN code blocked enter PUK code please help me out.

                                    Regards,
                                    Saju Arnold James
                                    Dear Sir,
                                    My BSNL Post paid Sim Card No is[protected].I Cannot able to access my Mobile Becoz of Pin code Blocked.Pls Arrange to send PUK code to enter my post paid account.

                                    Thanks
                                    Ramakrishnan.
                                    Dear Sir,
                                    My cell no.[protected].When my mobile is switched on it shows PIN code blocked enter PUK code please help me out.





                                    Thanks,
                                    pratimatiwari
                                    my both pin puk are blocked n pple say dat new sim cannot be created wid same number plzzzzzz hepl me out!
                                    Sir,

                                    My mobile number is [protected] and it is showing PIN blocked.Enter the PUK code.please help.

                                    BSNL — find pincode

                                    hi MY mobile hand set is k31i sony ericcson. its prepaid account is of bsnl and mobile no.is [protected].please help me to find out my pin code and to restart my cell.
                                    I[censored]r PIN(Personal Identification Number) is entered wrong for 3times, ur phone will be blocked .u need to enter ur PUK(PIN unblock key) number which you can obtain from your service provider, for which you need to give them your SIM number which is a 19digit number written on the back of your SIMcard. If you happen to enter a wrong PUK for about 9times ur SIM will be blocked permanently.You might have to again contact ur service provider to unblock or obtain a new SIM with same number "charges may apply".
                                    Dear Sir,
                                    My cell no.[protected].When my mobile is switched on it shows PIN code blocked enter PUK code please help me out.
                                    What is PIN for BSNL numbers??

                                    BSNL — pin blocked

                                    my pin was blocked my ph no is [protected] my sim no is:[protected]H please help me to activate my sim
                                    Dear Sir,
                                    My cell no.[protected].When my mobile is switched on it shows PIN code blocked enter PUK code please help me out.
                                    My cell No [protected] my mobile is switched on it shows PIN code blocked enter PUK code please help me out.
                                    Hello sir,

                                    my cell no. is [protected].When my mobile is switched on it shows PIN code blocked enter PUK code please help me out.


                                    regards

                                    Mita Premkishor Somani
                                    my cell no. [protected] when my mobile phone is switched on it show PUK code bloked PIN code bloked plz help me.
                                    my cell no. [protected] when my mobile phone is switched on it show PUK code bloked PIN code bloked plz sir provide me my code's. my e-mail id [protected]@gmail.com



                                    thankyou
                                    Hello sir,

                                    my cell no. is [protected].When my mobile is switched on it shows PIN code blocked enter PUK code please help me out.

                                    Regards,
                                    Vishal Pancholi
                                    pin

                                    Bharat Sanchar Nigam Limited — mobile number locked

                                    Dear Sir,
                                    My Cell No. is [protected], i am facing a lots of problem due to blocking this number. the last day for recharge of my cell number was 26 dec'2011, and all incoming and outgoing call has been locked and this number is in dead status. i have complaint many times and recent complaint on 31/jan/2012, also assured on 2/feb/2012 that your complaint is already forwarded to Patna, but there is not any result. i have also a land line number[protected]. please take up this matter urgently, at least start incoming calls urgently.....

                                    Thanks
                                    Sri kusheshwar prasad Shaw
                                    Bhagalpur
                                    mob-[protected].
                                    landline[protected].
                                    Dear sir
                                    my phone number is [protected] it is blocked and it asking PUK code number. please tell me code to unblock
                                    My Bsnl sim has been blocked and how can i get a puk code. my number is [protected]

                                    BSNL — PIN code

                                    Hello sir,

                                    my cell no. is [protected].When my mobile is switched on it shows Enter PIN code please help me out.

                                    Regards,
                                    Pawan Gaur
                                    sir,
                                    my bsnl postpaid no. is [protected] is blocked when i was just browsing security potion please help out it is important for me
                                    Dear Sir,
                                    My BSNL Sim is asking for my puk code my phone number is [protected], kindly give suggestion or do the needful.
                                    My cell no.[protected].When my mobile is switched on it shows PIN code blocked enter PUK code please help me out

                                    sim card no:[protected]
                                    Dear sir
                                    my phone number is [protected] it is blocked and it asking PUK code number. please tell me code to unblock
                                    asking sos number.mobile is NOKIA 308
                                    Dear sir
                                    my phone number is [protected] it is blocked and it asking PUK code number. please tell me code to unblock
                                    My Sim Number[protected] Pls PUK Number [protected] And pin number
                                    [protected]H mobile number [protected] more times show the mobile starting the moblie enter pin number more than times of the ENTER PIN NUMBER ALWAYS STARTING MOBLIE ENTER PIN NUMBER
                                    enter sim pin number show more than
                                    Mob. No. [protected]
                                    dear sir
                                    my mobile number is and my number is [protected] can you help me to can send me the the pin code or puk code number plz

                                    regards
                                    kabang taki
                                    My Cell Number -[protected]
                                    When my mobile is switched on it shows PIN code blocked enter PUK code please help me out.
                                    i have no sim number


                                    Regards

                                    Madan k.c.
                                    Haryana
                                    My phone no.[protected] is facing problem. It shows PIN blocked enter PUK code.sir please solve this problem as soon as possible.
                                    Thank
                                    Sukhbir kaur
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                                      S
                                      SAKET NANDAN SAHAY
                                      from Kolkata, West Bengal
                                      May 14, 2009
                                      Resolved
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                                      Resolved

                                      I HAVE A PREPAID SIM NO. [protected]. I AM REQUESTING BSNL CUSTOMER CARE FOR ACTIVATION OF GPRS, I SENT MESSAGE GPRS E TO 53733. BUT MY GPRS WAS NOT ACTIVATED AND I AM BEING ALWAYS MISGUIDED BY THE CUSTOMER CARE STAFFS.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      GPRS ACTIVATION SETTINGS NOT SENT TO MY HAND SET MOBILE NOKIA 5130 WHICH IS GPRS COMPATIBLE AND USABLE, WHICH I AM USING IN AIRTEL SERVICES.
                                      GPRS ACTIVATION SETTINGS NOT SENT TO MY HAND SET MOBILE NOKIA 5130 WHICH IS GPRS COMPATIBLE AND USABLE, WHICH I AM USING IN AIRTEL SERVICES AND IDEA
                                      Please send me the activation setting of GPRS.My Handset No. is 5130
                                      Thanks
                                      i want gprs setting in sim no. [protected]
                                      and modle no. nokia 2600 classic
                                      I am too the victim of non getting of GPRS settings from BSNL for my mobile set of Nokia 5130. There is not such model in their database.
                                      I want my mobile GPRS settings on to my mobile no: [protected] but i am unable to get it from BSNL customer care cause they are not taking my complaints seriously. i have made two complaints over there but there is no process upon them. Please if anyone is there who can help me then please just give settings of BSNL GPRS on my FLY DS410 handset. please help me
                                      i agree with u,
                                      BSNL has given Big Cabins to there cust care executives, but they don't know, how to send gprs setting to any mobile phone
                                      i asked mr. N. Banerjee, SDE bsnl, Howrah for the setting, he said me to visit other bsnl office to get the same, when i said that i could not go there, he said come anothere day server is down today.

                                      whats happen to BSNL. ?
                                      Sir,

                                      Please send me the data account for gprs activation in my mobile phone.
                                      Please send as quick as possible.

                                      SUBODH
                                      Mobile number - [protected]
                                      Hand set - SONY ERICSSON, K530i
                                      i want gprs setting in sim no. [protected]
                                      and modle no. nokia 2600 classic
                                      I have not recieved the GPRS setting for my mobile Nokia 5130 express music.
                                      i want need gprs activate on my hand sets but. i sent sms for gprs activation for five days ago, but till time we havn't got any mail from their side and i already refilled GPRS voucher of 98/-.
                                      I called him many time on customer care but we havn't got any satisfactory reply. all new executive called send a sms after that service will be activate in 48 h but we had spent my six days for one reply. pl suggest me.
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                                        K
                                        KARABI TALAPATRA
                                        from Delhi, Delhi
                                        May 14, 2009
                                        Resolved
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                                        Resolved

                                        I, Karabi Talapatra have a Kolkata 249 sim, whose number is [protected]. Two months back when I recharged Rs 249 my sim converted to Kolkata 99 from Kolkata 249. It was said that in Kolkata 99 plan the call charge are 5 paise to any local BSNL Mobile, 20 paise to any local BSNL Landline, 50 paise to any other connection except BSNL. But in this month when I recharged Rs 249 I have found that call charge to all BSNL Number is 20 paise even in local mobile instead of 5 paise. I have registered a complain on 4/5/2009. They told me that they will rectify the problem. But nothing has changed yet. I have made several call after that to the Customer Care but the answer was same they will rectify soon. When I called them on 13/5/2009 I get soon bad behavior from them.Firstly they converted my plan from 249 to 99 with out my concern. Secondly this problem.Please do the needful as quickly as possible otherwise i am facing a lot of problems.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Myself is Avijit Chakraborty. I have got a BSNL prepaid mobile, no.[protected].

                                        On 28th of April I have lodged a complaint regarding my GPRS services.
                                        Nature of complaint: I am unable to connect to the internet through my mobile with bluetooth. It says "subscribe to packet data first". I have got my GPRS activated in my mobile and previously I was also able to log onto the net through bluetooth.

                                        Repeatedly I have requested the BSNL Call Centre Executives to look into the matter and sort it out. Not once but 6-7 times I have called up the tech-support. Nothing happened so far. Today at around 1.00 am I again called up the customer care of BSNL and the same reply came to me. They are repeatedly telling me that they have forwarded my complaint to the respective dept. But my problem remains the same irrespective of whatever steps they have taken.

                                        I asked to talk to a senior person regarding this issue and the executive told me to go to the bsnl site and write to them. I have tried this previously but to no avail. Nothing has happened so far. This time I lost my cool and abused Mr. Prabir Majumder badly.

                                        I humbly request you to look into this matter seriously and take necessary steps at your earliest. A consumer is being harassed regularly without any cause. Why should this thing happen? Are we not paying the charges then why should we be deprived of the services?
                                        i applied for gprs activation on 5th june 2009. i got a confiration settings on that day but could not able to access gprs. always facing problem like subscribe packet data first, link not available. since 5th june i called customer care over 25 times and i have talk to ms papri, amitava, sourav, upal etc. but i have not got a proper response from customer care. so i need your kind attention as early as possible. thanx
                                        i applied for gprs activation on 5th june 2009. i got a confiration settings on that day but could not able to access gprs. always facing problem like subscribe packet data first, link not available. since 5th june i called customer care over 25 times and i have talk to ms papri, amitava, sourav, upal etc. but i have not got a proper response from customer care. so i need your kind attention as early as possible. thanx.
                                        my cell no.[protected]
                                        Please consult with the following customer care number for mobile service:

                                        R.K Bidya (D.E.- Customer Care) CMTS[protected]
                                        If the problem exists or not solved by the above number please dial

                                        G Kar (GM) CMTS[protected]
                                        I convert my two mobile ( [protected], [protected] ) to Dosti Plan on 08.08.09 and sent SMS on 09.08.09 after 9 A.M.
                                        After quary from Customer Care, they replied several times that they get my SMS on 10.08.09 and processing going on.
                                        I don't know why I am on que during last 26 days ????
                                        I convert my two mobile ( [protected], [protected] ) to Dosti Plan on 08.08.09 and sent SMS on 09.08.09 after 9 A.M.
                                        After quary from Customer Care, they replied several times that they get my SMS on 10.08.09 and processing going on.
                                        I don't know why I am on que during last 26 days ????
                                        I convert my two mobile ( [protected], [protected] ) to Dosti Plan on 08.08.09 and sent SMS on 09.08.09 after 9 A.M.
                                        After quary from Customer Care, they replied several times that they get my SMS on 10.08.09 and processing going on.
                                        I don't know why I am on que during last 26 days ????
                                        I Mano Ranajan Das have a Kolkata 99 sim, whose number is [protected]. 5 days back when I recharged Rs 699 my sim converted to Kolkata 99 from Kolkata 249. It was said that in Kolkata 99 plan the call charge are 5 paise to any local BSNL Mobile, 20 paise to any local BSNL Landline, 50 paise to any other connection except BSNL. But in this month when I recharged Rs 699 I have found that call charge to all BSNL Number is 20 paise even in local mobile instead of 5 paise. I have registered a complain on 4/09/2009. Complain No-3721003. They told me that they will rectify the problem. But nothing has changed yet. I have made several call after that to the Customer Care but the answer was same they will rectify soon. When I called them on 7/09/2009 I get soon bad behavior from them.Firstly they converted my plan from 249 to 99 with out my concern. Secondly this problem.Please do the needful as quickly as possible otherwise i am facing a lot of problems.
                                        Mano Ranajan Das have a Kolkata 99 sim, whose number is [protected]. 5 days back when I recharged Rs 699 my sim converted to Kolkata 99 from Kolkata 249. It was said that in Kolkata 99 plan the call charge are 5 paise to any local BSNL Mobile, 20 paise to any local BSNL Landline, 50 paise to any other connection except BSNL. But in this month when I recharged Rs 699 I have found that call charge to all BSNL Number is 20 paise even in local mobile instead of 5 paise. I have registered a complain on 4/09/2009. Complain No-3721003. They told me that they will rectify the problem. But nothing has changed yet. I have made several call after that to the Customer Care but the answer was same they will rectify soon. When I called them on 7/09/2009 I get soon bad behavior from them.Firstly they converted my plan from 99 to 249 with out my concern. Secondly this problem. I broke down in frustration.Please do the needful as quickly as possible, otherwise if anything happen to me bsnl will remain responsible.
                                        Dear Sir,

                                        My post paid (Manik Jode) mobile no. is [protected]. I received unwanted SMS specially from 58888 services daily by 10 to 12 nos., which increase my bill value.
                                        I have send Sms STOP to 58888 services still they are sending .
                                        please stop these unwanted sms specially from 58888 services.

                                        Thanking you,
                                        Yours faithfully
                                        Abhijit Mazumder
                                        I am sk farukuddin my mob no-[protected].
                                        I want to activate dnd service and i did sms (START DND) send to 1909 . But do not activate. I do sms on 25/10/2009.
                                        I want to know whose no is this [protected] because i haras by this no in afew days always mis call me but when i call back he/she donot speak please email or contact me as fast as soon my mobile no is [protected]
                                        I have a kolkata 99 sim bearing no. [protected], which had its talk time expiry date on 26.11.2012 depending on previous recharge. I recharged it with Rs.124.00 on 10.12.2012. The credit increased but the validity period did not, whereas the validity period of RCV 124 is 30 days.Please rectify and increase the validity period of the recharge for convenience.- Anupam
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