[Resolved]  BSNL Broadband — Broadband connection Problems

BSNL Broadband — No connectivity since Number change, 16/9/08

We could not use your broadband connection to explore internet after the Nanganallur exchange changed the numbers. ie from 16/09/2008. Our previous number is 22316207 and the changed number is 22246207.
We have been contacting you at 1500 but no useful information.
We directly went to Nanganallur office, they just scribble our numbers and till date no connectivity is established. It is not only for our case but for many persons who shout at your Nanganallur office. The officer Mr Williams openly telling us to complaint to higher level

We donot like your service. Better do saloon job.

Broadband customer service is very poor in BSNL. They don't value the time of other people. As internet has become an important aspect in profession and education, the internet problems are to be rectified soon, which BSNL don't do.

Comments


Dear Sir,
I am User of Broad band service in Lucknow, vikas nagar. My Telephone no is[protected] in the name of akhlesh pandey. I am using broad band service since from last 7 month. Initial 4 month service was very satisfacotory, but after that i am regularly facing problem while using the internet & my telephonealwaysdead.I have complained your local customer care service but they could not sole problem yet. My brother is staying in Marutias we are contacting him regularly throuh broad band but due to this bad service we are not able to contact through online. we are making calls through my cell hence i am paing more because of your bad service.
Sii i am very much proud to be an BSNAL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.

Dear sir,
MY name is Vinod kumar jain.i am using broad band plan home plan256, and i given application for change of my plan to 1350HUL PLUS on 24/09/2008 and paid Rs. 1350 on 24 Oct 2008 but still now they didn't change the plan.i enquior about the matter . but they are saying that, problem is from banglore, it will come and all.why it like this i need very urgently.please do the needfull.thnk you.
my number is[protected]

Dear sir,
MY name is Vinod kumar jain.i am using broad band plan home plan256, and i given application for change of my plan to 1350HUL PLUS on 24/09/2008 and paid Rs. 1350 on 24 SEPT 2008 but still now they didn't change the plan.i enquior about the matter . but they are saying that, problem is from banglore, it will come and all.why it like this i need very urgently.please do the needfull.thnk you.
my number is[protected]

hi, this is a complaint regarding the improper linking of the modem.I hv complainted about this to the customer care a several times[protected]. But they said that its not their fault, its problem in the line connection. I have contacted the regarded person also (1500). But till now its past 6 months no proper action is being taken. I have to pay a fee of 250per month for no reason. The negligence cannot be sustained for a longer period. As we ar know tht BSNL is know for its gud services. We ar concerned to inform u this and request u to take a stronger action about such problems faced by customers. A sonner action should be taken about this. THANK U.

BSNL — BROADBAND PROBLEMS

broaband is not working during evening times. tat is, after 5 it will not get connected.I have lodged several compliants to bsnl, but they r not responding.almost from past 4 to 5 month s im facing this problem ..so please kindly solve this issue.

Sir,
Iam mailing from muzaffarpur of telephone no-[[protected]]. I have taken broadband connection 15 days ago and I have taken from bb sceme of modem costs 1000.But these modems are not in good condition, I changed four times these modems from telephone office then after office gave me a checked modem but sum days after it also not works properly.sir I am fully harresed with the bad working condition of broadband's modem.These modems are not of good quality.It doesn't recieve link properly and all lights of modem doesn't stops. So sir please tell me how can I recieve a good modem.BSNL is providing altered modem of not good quality.

dear sir,
i live in goa.i stay in nerul.I HAD APPLIED FOR A BSNL BROADBAND CONNECTION ON 16th JANUARY 2009.THEY TOOK MY FORM AND TOLD ME THAT NERUL COMES UNDER PORVORIM EXCHANGE SO RIGHT NOW THERE IS WAITING LIST IN NERUL AS THE BROADBAND CAPACITY IN THAT AREA IS FULL.THEY TOLD ME TO CONTACT Mr.KHANDEPARKAR WHO IS THE JUNIOR TELECOM OFFICER IN PORVORIM.WHEN I CONTACTED HIM HE TOLD THAT HTEY R EXTENDING THE PORT CAPACITY AND THE EXPANSION WILL BE DONE TILL 24TH JANUARY.BUT TILL NOW NOTHING HAS BEEN DONE AND WHEN I CONTACT THE PANJIM EXCHANGE THEY TELL ME THAT THEY CANNOT RELEASE THE ORDERS TILL THE PORT EXPANSION IS DONE.IT IS REALLY TIRING.WE HAVE TO CONTACT BOTH THE OFFICES AND ASK ABOUT THE STATUS.
KINDLY DO SOMETHING SO TAHT I GET THE CONNECTION FAST

sir i am down loaded only 3mbs.but it shows more than 1lakh kbs.i don't know how it possible.i was so shocked.if it shows like dis how i can utilise d 1GB.plz check my download usage sir.and also i am unable 2 see of my usage details.plz check dis also sir.

Dear Sir,
I m working in hindustan composites ltd. I purchase broadband at september
my broadband no is[protected] but Im not not satisfy for service and
support hardly one month i connect my broadband connection, remaining
days I got 678 error we paid 4000/- Rs. per month, I note my compaint in
customer care my complaint no, is jkd000002, till date I have not got any reply
from service center, broadband service is one of the bad service in india
whenever I call customer support he give me date but not attend any call
already my modem working properly my pc is also in good condition
I check overall setting but i cant got connectivity from server

Please Help me

Thanks and Regards,
Rajesh Jawake
Hindustan Composites Ltd,
MIDC Area, Paithan,
Aurangabad

broadband is disconnecting frequently internet is verey slow

BSNL — broadband connection probelm

sir our BSNL broad coneection is not working properly.we feel like very prob. the connection lost in every hour. plz make it proper.

thanx.

my no. is[protected].

sir
my bsnl broadband connection is very slow and at times not connecting properly .
please take necessary action as soon as possible

bsnl modem charged not bought from them bought from market.after complain refunded amount in next bill, in details fake signature done on behalf of me and shown instaleed new modem.

Dear Friend.

kindly visit a website www.bsnlbroadband.s5.com for your broadband problems/queries etc.Things are discussed in detail with pictorial and video formats.

Be particular about your problem(Error/Error Number).

Regards to All

Dear sir,
My name is Debajit Bhowmik, I live in Birati, Kolkata-700051. My 3 weeks old broadband connection is fully useless due to total link failure. I complained many times at these nos 2512 3000,[protected],[protected],[protected]. But nothing happened nobody came. today a man from 25123000 told me they can not do any thing because insufficient manpower.
So please tell what should I do. Is this my fault to depend on your service? simply because BSNL do not connecting me to the net as your ads promised.

sir, since two months there is problem in broadband & telephone, if i want to use broadband i should disconnect telephone pin then only i can use broadband.
please rectify the problem and do needfull
thanks

my mobile no: [protected]

i am a user of bsnl broadban unlimited home plan + since five days i have no connection there is a error 678 and i did complain everyday to the bsnl area office but they always saying today it will solve.
so please can any one tell me why should i paying 840 rs per month for disconnet connection every month 10 days its really very shame for the bsnl user and provider.

my tel no is[protected]

Bharat Sanchar Nigam Limited — Phone and Broadband connection is not working since 2 months

I have complain in BSNL Exchange, Vatva mant times verbaly and in written but the Officers haven't taken any actions yet and my phone is totally dead and without any use i have to pay monthly rentel of RS.950 every month. I have complain to Mr. Soni and Mr. Patel but both are very careless officer and not given resolution yet.