hai members
I am in a huge problem, please help me.I will write my problem in detail,please give me some suggestions.
In november,2007 month , i applied for broad band connection -250 plan
then i called customer care to change my plan, they said they will change the planto 5 combo.
then on in the end of november i clarified that my plan has been changed to 500combo.
I totally clarified that my plan has been changed and i can use it accordingly to 5ooplan.
so in the december month i started using according to 500 combo plan.
As usual i used to download files form 2.30am to 7.15am in the morining.
but on december 19th i got a call that there was a technical problem in the system and my plan did not change.
So i called customer care so many times and asked them about my problem,there was no response form them.
In the january,2008 i got 47000 bill which i cannot pay.
so i went to bsnl lingampally,hyderabad office to submit complaint letter and i submitted it.
but till february they did not give any response.
so again i went to bsnl office in this month ,again i explained the problem to them ,they are saying that i have
to pay the bill and also the officer in that place is so lazy that he is saying directly that
how can i loose you.
Please solve my problem , because there is no mistake i done and also i cannot pay the bill.
Aug 14, 2020
Complaint marked as Resolved
I am buying bsnl prepaid Rs 56/- topup card in date of 16th April 2008 and time is about 8:00am. When i load our card in mobile message show this card is used. How is it possible ? Becouse I have buying sealed pack card from shopkeepers. I told the custmer care of bsnl prepaid center he replied to me please check this card bsnl main office. And in bsnl office he replied to me your card is used brouchre in date of 1st April2008. How is possible becoz date of purchasing card is 16th April2008 and is it sealed pack. plz check and solve my problem immedietly!
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