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[Resolved]  BSNL Broadband — Very slow transfer rate(downloading rate)

I have been using BSNL Broadband from 13 May 2008. I have 'Home 500' scheme. For this scheme, the actual transfer rate(downloading rate) is about 256kbps to 2mbps. But, from the date I am using broadband, I notice that the downloading rate is only between 30kbps to 40kbps. This consumes a lot of time to download which is so irritatting and also clearly shows that it is far far below the advertised/assured transfer rate . Hence, i request to rectify this problem and increase the transfer rate atleast upto 256kbps, if not upto 2mbps.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  15 CommentsShareTweet

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BSNL — Shitting within the same complex

This is very bad, for telephone within the same complex no action has being done. It is now more than 10days.
Whom to contact and what to do??? BSNL should be privatized.
ya even i am facing the same problem.what should i do improve the transfer rate?
initialy all the four lights are burning and within short time internet light is get off after that we have to wait for some time to get the line again .it happends regulerly from the past six months no bodys taking care to rectify.in this regard informed to general manager cbe and nearest exchange kurichi cbe but no action so farf4b14
full information for bsnl brodband plans
i am unlimited plan but i got only 20-30 transfer rate...pls help me increase my transfer speed
I am not getting proper speed. At times it is very slow & ultimately I have to shut down my computer. Lately it is more then before.Complaining -get reply we will see that it works but remain static.
Can I expect better connectivity??
first of all note that i[censored]r speed is 256 kbps then divide this 256 by 8 = 32 kbps this should be ur speed i[censored] have 256kbps o[censored]nlimited plan
actually the actual download bandwidth is no the bandwidth you applied for, its is always 1/8th or/10th of the actual bandwidth, and it depends of lots of factors, you can increase your download speed if you are using XP by limiting to the reserve bandwidth of XP from 20% to 0%, you and do that using group policy editor. I am also using bsnl from 2 years and believe me you will not get better speed than any other provider for the particular plan
I have been using BSNL broadband from "FEB 2009". I have subscribed for 750 unilimited home plan which assures me of getting 256kbps of speed. But for the past few months I have been noticing that 100kbps of speed is what I am getting. I tried calling the customer care center but consistantly there has been no takers for my call. Please fix up this problem.
My Broad Band connection is Rs.750.00 home plus but i am getting transfer rate 17 to 27 kb/s only. I have complained several times to my bsnl 2651 exchange(HOWRAH, WEST BENGAL) and[protected]. since last year i have been getting nothing other than " DEKH RAHA HOO, TURANT SAMADHAN HO JAYEGA." . I do not know why they have promised for up to 256kb/s ! Does it means uppppp tooooo 256kb/s? HAM NE KAB AUR KAHAN BOLA APP KO 27KB/S SE JADA SPEED MILEGA ? BOLA - MIL SAKTA HAI. Govt. is paying so many officers for these purpose and it is their duty to cheat public on behalf...
Sir,
I am in BB BSNL 750 + scheme unlimited but the file tranfer rate is very less 26 kbps, kindly make me clarify to increase the tranfering speed.

Thanking you,

V.T.Siva kumar.
I am using BSNL 750 + scheme unlimited from last one and half month, for me transfer rate 27 kbps. When I logged a complaint with customer care, after 2 days I have received a call from bsnl and they enquired about the issue and the answer what I got from them is "It is a normall issue what everyone is facing we look into the that".
Plz helpme out in incresing the speed or i should change the plan.
I have been using BSNL Broadband from 13 May 2008. I have 'Home 500' scheme. For this scheme, the actual transfer rate(downloading rate) is about 256kbps to 2mbps. But, from the date I am using broadband, I notice that the downloading rate is only between 30kbps to 40kbps. This consumes a lot of time to download which is so irritatting and also clearly shows that it is far far below the advertised/assured transfer rate . Hence, i request to rectify this problem and increase the transfer rate atleast upto 256kbps, if not upto 2mbps.
It is high time a public service like telephone is being manged so... badly.
It seams that you are not a influential person

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    Bharat Sanchar Nigam [BSNL] Phone
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