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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 588

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S
sthadem
from Delhi, Delhi
Jan 7, 2011
Resolved
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Address: Karimnagar, Andhra Pradesh

Hi All,


I would like to log a complaint againist the bsnl 3G and customer care
call back services based on below reason

*Problem Description:* Internet connectivity problem since 10 days.

My name is srinivas thadem and my 3G terradata data card number is +91-94944
-37531. I have purchese data card 5 months back and it was working fine when
i was using in Andra Pradesh. But it is not working properly when i am using
in MAHARASTAR, Pune District. I am getting connectivity problem frequently,
and I called to customer care people many times but there is no
response and no solution from the customer care people. Many times they kept me on hold for 38 minitus and 50 minutes and after that they used dissconnect. and one importent hing is basnl is providing the call back service from the customer care but it is not following the same. they are cheating the people.The major problem is connecting to customer care people is very very
difficult.it is taking so much time nearly 1-2 hrs. And one more thing is I
am calling from maharastra so it is paid call.about call back service this
is also never and ever worked. I have tried many times from
[protected],[protected] and finally from data card number +91-94944
-37531 but till today i did not get any call from bsnl customer care
reagrding my issue. I have spent around 150 rupees to call the customer care
eventhough my problem is not get solved till today. the numbers are
[protected] and 1500, and [protected] are not use full.Please if you are
using bsnl service and try connect from your mobile so that you can come to
know what is the problem the people are facing to connect customer care.

But I came to one thing practically why the people are not prefer to use
bsnl service, beause of the bad srevice and irresponsibility.

None of the toll free number is working prperly and noe of the customer care number is working properly


please consider my request and provide the complaint number.
For further communication please contact me on [protected]



Regarding

Srinivas thadem
Contact No: [protected]
Aug 13, 2020
Complaint marked as Resolved 
I'm from a teaching Community and most o[censored]s are using the BSNL 3G service in advanced android sets in the middle of the town.It is a great disappointment for us that the 3G service periodically goes off and resumes often.We lose the connection for every 3 minutes.Please clear this problem because we have a great reputation over this BSNL. My cell No. is [protected]
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    Ravi Chaturvedi
    from Noida, Uttar Pradesh
    Jan 7, 2011
    Resolved
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    Resolved

    Address: Bangalore, Karnataka

    Hello Sir,

    My phone no: 28453005, I have applied for transfer from Satyasai layout, whitefield to Kadugodi on 04/12/2010. I went to their office multiple times, they sometimes say the commercial office is shifted to Indira Nagar and you need to visit the commercial office and sometimes they give you another number to talk to. They haven't stopped their billing so I end up paying the RENT (BSNL Broadband - Rs 750/M).
    After visiting their office multiple times, I finally got the number of the JTO (area responsible). He's been telling for last 10 days that connection will be done tomorrow. I've never experienced such a pathetic service in my life. You call customer care, they say you call JTO, JTO says you call lineman and the lineman is never reachable. I don't understand, why a customer should run behind all these non-sense people who doesn't have etiquette to talk. Please let me know, if something can be done. I'm even thinking to go to the consumer forum for the same. you can reach me at [protected] for any clarification.

    Regards,
    Ravi
    Aug 13, 2020
    Complaint marked as Resolved 
    Pathetic would be an understatement for these people. Every month my telephone line is mostly damaged for atleast a week for some reason or the other and to get these people to fix it is a nightmare. There is this guy called Thimayya who is responsible for broadband connections but its high time he retired from service... he knows nothing about customer service... You call him... 'Yes Madam... I'm sending person...' He keeps chanting the 'sending person' mantra on the few calls that he responds... but noone ever comes by. Around 30 families in the apartment where I reside have switched over to BSNL unable to get a decent service from 'The Thimayya' and 'BSNL Customer Service' at Whitefield.

    And customer complaints number... wow... thats another department... you call them, they put you on hold and just keep the reciever down... you call them again... they do the same thing... any number you call them, if someone accidentally has the courtesy to attend to it, then they always have another department or phone number to direct you to... Even if you tell them that you are going to discontinue their services, they would gladly let you... it just doesnt affect them... Infact, I've just booked an airtel broadband while awaiting my bsnl phone to be fixed.

    Except for one gentleman who has attended my call from the Duplicate Bills department(well... the complaints department once directed me to this department), there is absolutely no other staff in this office who seems professional. The way they behave, one would doubt if they are educated. Cant believe that we pay our taxes to support such organizations. Even the women at the billing department display the attitude that they run our lives when we go to pay the monthly bill. What a shame! Its high time that these jobs went to younger smarter people who are educated enough to deal with the masses... theres no dearth of education in our country... so please recruit people with merit... true that the government wants to support the underprivileged... providing them jobs...blah blah blah... but please dont recruit such laid back unprofessional people for customer service if you cant train them. Atleast show some concern for the common man who knocks at your door for service...
    This is Probably the Worst Customer Care Centre There is. Half of the Staff will be Sleeping when you enter the Building. You litterally have to wake them up when you go there. Nobody is willing to answer the calls. I loose my Temper every Time I enter this office.

    First I asked for a Broadband Plan Change, They Cancelled my Current Plan too. I ended up paying 5000 Extra on the Bill that Month.
    Later They Changed the plan but There is no Response to any Complaints Raised.

    I am Trying to Shift my Phone now It's been 10 Days Since I applied for the Transfer. I have been to this Office Three Times Already. Driving for Almost 40 KM every time. No Response?????

    If this is What you call Customer service.. Shame on you...
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      S
      shibu13
      Jan 7, 2011
      Resolved
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      Resolved

      Address: Pathanamthitta, Kerala

      My landline No:[protected] is not working for the last 2 weeks, i already complained in the telephone exchange many times, but not yet take any action from their part. I am working in Dubai, and i can't able to contact my family for the past two weeks.

      Kindly takes action against my complaint.
      Aug 13, 2020
      Complaint marked as Resolved 

      BSNL Landline — poor responce of bsnl land line

      dear sir
      i am sarade ashok serving in indian army in posted at kargil secter in my home land line service is available but maney time gives a poor response when i give complant to office they neglacted to my father ( my address ; at post karanje tal karamala dis solapur stat, ; mh phone no; [protected]) pl sir tell me segasation regarding phone and noted the complant pl sir
      poor responce of bsnl land line
      dear sir
      i am sarade ashok serving in indian army in posted at kargil secter in my home land line service is available but maney time gives a poor response when i give complant to office they neglacted to my father ( my address ; at post karanje tal karamala dis solapur stat, ; mh phone no; [protected]) pl sir tell me segasation regarding phone and noted the complant pl sir
      Am from Idukki, Adimali having BSNL landline number [protected] got disconnected due to technical issue from BSNL end, still issue is not rectified. Planning to take Idea/Vodafone mobile connection to avoid such kind of reckless and irresponsible service. NOT HAPPY WITH BSNL SERVICE AT ALL...
      I;m from malappuram, nilambur. having BSNL landline number [protected] got disconnected due to technical issue from BSNL end, still issue is not rectified. Planning to take Idea/Vodafone mobile connection to avoid such kind of reckless and irresponsible service. NOT HAPPY WITH BSNL SERVICE AT ALL...
      POOR SERVICE
      sir,
      my phone number[protected] is not working in 1 month.Ialredy complaint 3 times to the Attingal Exchange but there have no responce and 1 time complained your trivandrum branch but no action.so kindly take a necessary action
      Yours faithfully,
      GOPINATHAN NAIR.
      sir, my land line number [protected] is not working in four month I am complant many times to the pathanamthitta and mekozhoor exchange but there have no responce for the complant pls--- take a necessery action
      My landline No:[protected] is not working for the last 2 weeks, i already complained in the telephone exchange many times, but not yet take any action from their part. Rent rebat for the fault period required.Reply requested.
      My land line No [protected] is not working for the last 10 days.

      This is my office Number and using for the period of 12 years. Frequently the phone is out of order because of that it affect my business contacts.

      kindly take immediate action to rectify this major issue from your goodself

      with regards

      AJAYAKUMAR
      sir,
      my phone number[protected] is not working in 50 Days.I alredy complaint 3 or moretimes to the Kidangoor Exchange but there have no responce and no action.so kindly take a necessary action immedeately.
      Yours faithfully,


      Gopalakrishnan .V.B
      sir, my land line number [protected] is not working in five month I am complant many times to the peerumadu and cheruvallikulam exchange but there have no responce for the complant pls--- take a necessery action
      My landline No:[protected] is not working for the last 2 months, i already complained in the telephone exchange many times, but not yet take any action from their part. I am a senior citizen and i can't able to contact my children s last two months.

      Kindly takes action against my complaint.
      BSNL KERALA LAND LINE
      [protected]@yahoo.com SIR

      my land line no:[protected] is not working for the last 2 month, I already complainted inthe telephone exchange many times, but not repair from their part.i am working in abudhabi, and i canot able to contact my family for the past times.I have broadband connection(rural compo uld 500 plan).

      kadakavur tel:exchange:[protected] and [protected] i contact this numbers





      kindly take action against my complaint
      Dear sir i have complaint my telephone in so many days.I already informed in your site.But not respond still not anything do. So kindly please co-operate this matter my telephone no mention below
      my no is[protected].Please do your self



      Regards/
      Sunil Kumar
      My BSNL land line connection no.[protected] is not working for the past two weeks.I 've already registered several complaints since the phone was dead.I have also contacted the authority personally and I got response from them that they are checking out the connections and the problem will be solved soon.But it's been another one week after that response from the authority and no action has been taken since now.I 've always seen that the BSNL authority is so concerned about the payment of the bills and the imposing of fines but not so good at costumer satisfaction. I hope the authorized will see to this problem and make a solution ASAP.
      My landline No[protected] not working for the last1 weeks, i already complained in the telephone exchange many times, but not yet take any action from their part. I am working in soudii, and i can't able to contact my family for the past one week .please do some necessary action
      for my case

      thanking you Vincent Mathew
      sir,
      my phone number[protected] is not working in last 18days. I Ialredy complaint many many times to the Thalayolaparambu Exchange, Kottayam vaild Phone number is [protected], and SDE Vaikom. but there have no responce yet .So kindly take a necessary action, I hope the authorized will see to this problem and make a solution soon

      Yours faithfully,

      Jibi John
      Sir,

      My land line number[protected], Thuravoor Exchange, Ernakulam SSA is not working for one month. I complained about the same to Thuravoor Exchange and many other sources. Till now the problem is not yet solved. Kindly take necessary action to solve my complaint.

      Yours faithfully,

      Johny P.P.
      Punnassery House
      Thuravoor P.O.
      Angamaly (Via), Ernakulam
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        A
        amitdce
        from Delhi, Delhi
        Jan 6, 2011
        Resolved
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        Resolved

        Address: Gautam Buddha Nagar, Uttar Pradesh

        my name is prateek gupta(student).i have paid 110Rs for bsnl online recharge from my account but i have'nt got my recharge payment.i m still waiting for recharge or refund.
        and also waiting for response but there is no response.my mobile number [protected] for which i had use this payment gateway.i[censored] can give me response then thank you.
        Aug 13, 2020
        Complaint marked as Resolved 
        i've recharged my 2G GPRS pack of Rs 219 today at 2:00 pm... but the plan is not still activated... i've forgot the transaction ID... my complain no is b[protected]... waiting for your better responce...
        I did online recharge of 220 for my BSNL pre paid sim, the money is deducted from my acc, but the top up is not activated to my sim.. no text messages they have sent to me. Transaction id not sent to my mobile.. Whom to contact for this issue..
        I have recharged through bsnl online recharge portal a deactivated mobile number by mistake but still not get my refund.The number is [protected] and the transaction ID is PGSM[protected], done on dt.18.10.2020.
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          J
          jugnubarbie
          from Mumbai, Maharashtra
          Jan 6, 2011
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          Address: Thane, Maharashtra

          we want to deactivate bsnl.indiagames.com urgently
          we dont want bsnlgames
          my name is vijay sharma
          please deactive my a/c india games
          my broadbend phone no. is[protected]
          we dont want bsnlgames
          we dont want bsnlgames, my landline no..[protected]
          My name is B MAHESWARA RAO, I HAVE BSNL CUG No.[protected]
          I REQUESTED TO DE-ACTIVATE GPRS SERVICES
          my name is[protected] plzzzzzzzzzzzzz deactivate the bsnl.indiagames package immediately
          PLEASE DE ACTIVATE MY GAMES ON DEMAND
          PH[protected]

          THANKS,
          SIVA
          WE DONT WANT BSNL INDIAGAMES PI DEACTIVE THEGAMES IMMEDIATLY MY PH NO IS [protected] PASSWORD NO 12345
          Iam not able to understand the e.mail sent to me I ONCE AGAIN reqest you to kindly cancel the india games my ph no is [protected] and password is 12345 pl pl do the needful immediateiy.we couldnot pay extra amount unnessarily
          please, deactivate our bsnl games service as soon as possible.our landline number is 27932366.
          DEAR BSNL,
          i m not instrested in yours games plans so i resquested u to plz deactivate my plan my no. is[protected] & reply me soon on my no.
          i m not instrested in yours games plans so i resquested u to plz deactivate my plan my landline no is[protected]. & reply me soon on my no.
          please deactivate my free games package offered by indiagames.com.my BSNL telephone no. is[protected].
          Thanking you
          plz deactivate my bsnl games service as soon as possible .my land line no.[protected]
          A letter sent on 17 march 2011 regarding (GOD) refund amount of games on demand, reference telephone number 2510566.
          this is the 3rd remaind for the above said matter, so kindly refund the money or adjust the same in the next bill.
          please send the conformation reference to my mail address at earliest
          my email address ;- [protected]@gmail.com

          thanking you,
          K.DurgaPrasad
          tel no.2510566
          Please de-activate the BSNL games immediately. It has been thrusted upon us since last nine months. Send back the confirmation e-mail.
          the service has not been deactivated since last five months. Please deactivate the same immediate and arrange for the refund of the service charges collected. Please send the confirmation of the action taken.
          pls immediately deactivate lord shiva wp pack which was activated in my mobile on[protected].which was send by http://bsnl.wap.onmobile.com/shurl?d=90.
          my mobile no:[protected]
          please deactivate my games on demand immediately my landline no [protected]
          I had got the LORD SHIVA WP subscription pack before three months & monthly you are renewing it & charges are also applied, so kindly unsubscribe the WP.my no. is [protected]
          mobile no. [protected]. Kindly deactivate my wap.indiagames.com/bsnl/dfc.jsp?game=FastAndFurious6
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            M
            modiagar
            from Mumbai, Maharashtra
            Jan 5, 2011
            Resolved
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            Address: Assam

            Since about last 3 months, my landline phone no, [protected] has ben out of order. As a result, my broadband connection is not working since then, Inspite of my repeated complaints to Chief GM at Guwahati, GM at Dibrugarh, Deputy GM at Dibrugarh and at SDO at Tinsukia, nothing has ben done by them. I am an Income tax consultant and I have to file online Income tax returns of my variou clients, which I could not do during last three months, whcih may result in imposition of penalty on my clients. This magnitude of indifferent attitude and negligence by telephone deptt.officres is not appreciable at all. It apperas all deptt.fficres are only holding their offices for their salary and other remuneration and are not concerned at all concerned for customers complaints. Govt. should do something drastic to control this type of attidude of officres and appoint some more competent people on public services post..
            Aug 13, 2020
            Complaint marked as Resolved 
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              R
              russell.grantly
              from Pune, Maharashtra
              Jan 5, 2011
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              Address: Bangalore, Karnataka

              I recharged my BSNL mobile prepaid number with the denomination of Rs 501 in which I get free Local and STD calls from BSNL to BSNL all over India. Problem is that, whenever I try to call any BSNL mobile number, it says "All routes are busy, please try after sometime" or "Not allowed". Please note that this does not happen when I try to call using normal tariff/plan. Meantime I am always able to call those numbers from other service providers. This is just the wastage of the money. Please have it resolved.
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                S
                ssj_dce
                from Delhi, Delhi
                Jan 5, 2011
                Resolved
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                Resolved

                Address: East Medinipur, West Bengal

                From :
                Shyamal sovan Jana
                S/O - Haripada Jana (Consumer)
                Vill & PO - Chongra
                PS - Moyna
                Dist. - Purba Medinipur
                PIN - 721629
                Phone[protected]Which is not functioning)
                Email - [protected]@yahoo.com

                I am a customer of BSNL land line having the facility of Brodband (Customer ID - [protected], A/C No [protected], Phone number [protected]). Now the phone has not been working (dead) from 02/05/2010 due to cable fault under the ground about 300m in length. Other few connections (one of these also has broadband & another one for high school) also is in same condition for the same reason.

                We have already inform to SDO (telephone) Tamluk individually fewer time verbaly even through written application (which has refuse to receive) once on few months back.

                I have also send e-mail about this problem to SDE(PRO) at "[protected]@sancharnet.in" twice, but no body reply me.
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Sir,

                I am a prominant bsnl broadband customer and I havebeen using your service from last 1 month.I have a home 850 unlimited plan.Though I trust your co. but it seems that I havebeen lossing it from couple of weeks.recently my broadband speed has gone down from 70-80 kbps to 5-10 kbps all time.I am just bothered that if this is the way that your co.runs then I think I have to think about changing my plans from your co.to any other.I have to pay bills and book many tickets through internet and now it seems impossible for me to do it through your net service.I think that you will take certain neccesary action (against Kharagpur division) as soon as possible regarding my complain. thank you.

                Susanta Sahoo
                BSNL NUMBER[protected]
                VILL-Dhubni,
                P.O-Panchgeria,
                P.S-Debra,
                Dist-West Medinipur.

                Kharagpur, WB(India)
                Sarama Mandal(Consumer)
                W/O -Gopal Chandra Mandal
                Vill & PO - Inda BAMUNPARA
                PS - Kharagpur Town
                Dist. - Pashchim Medinipur
                PIN - 721305
                Phone[protected]Which is BROADBAND not link
                Email - [protected]@gmail.com

                I am a customer of BSNL land line having the facility of Brodband (Customer ID - [protected]A/C No [protected]Phone number [protected]). Now the link from22/09/2011 . I allready three time complaint. so if you solve this provlem . Other wise this BROADBAND connections disconect imidiatly.
                Thanking you.
                your faithfully
                Saroma Mandal
                Dear Sir,

                I am a prominant bsnl broadband customer and I havebeen using your service from last 5 Year.
                I have a BBG Home Rural Combo ULD 500 plan.
                but it seems that I havebeen lossing it from couple of months.
                recently my broadband speed has gone down from 65-70 kbps to 15-20 kbps all time.
                I am bothered about that kind of service.i have already complaint to amlagora telephone exchange, but i can't gate posetive result.
                I made some important work through broadband like- pay bills and book many tickets ond many recharge, atc...
                and now it is quiet imposible to provide this service through your broadband.
                I think that you will take certain neccesary action as soon as possible regarding my complain. thank you.


                Swarup Ghosh
                BSNL NUMBER[protected]
                Customar ID-[protected]
                A/C.NO.-[protected]
                VILL-Amlasuli,
                P.O-Amlasuli,
                P.S-Goaltore,
                Dist-West Medinipur.
                Dear Sir,

                I Sri Subal Chandra Dan having land line no[protected] is facing problem due to non outgoing problem in my land no. I have cleared all bills. My last bill was Rs. 310 for the tenure 01/10/2013 to 30/11/2013. I have cleared this on 30.12.2013 at 11:50:25am through Goaltore Post Office in Paschim Medinipur District. I am a senior citizen having age of 70. I am very much needed this telephone. Kindly take necessary action as soon as possible, so that outgoing call could be regularised.Till now no action has been taken to rectify my outgoing call.
                Thanking you in advance.
                Regards,
                Subal Chandra Dan
                [protected]
                email: plaban.[protected]@gmail.com
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                  A
                  amjadalip
                  from Mannargudi, Tamil Nadu
                  Jan 5, 2011
                  Resolved
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                  Resolved

                  Address: Nashik, Maharashtra

                  My telephone no :[protected] BSNL Broadband Nasik , Maharashtra , As per the plan which I have taken I should get 4mbps speed ( 900 uld home plan ), but I am getting only 30 kbps speed,
                  and no one in the bsnl is solving the problem behaving arrogantly and not picking the phone...
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Hi,
                  I use BSNL Broadband home 500 plan. Recently i have noticed exponential decrease in the speed offered
                  for this plan. It should be atleast 128kbps practically, but i get only 8kbps!! I would like to know the reason for this.
                  i have got bsnl broadband connection from bsnl.In starting i got good speed for few days.But now i m getting very poor speed, when i complained to service provider, my complain will be registered .I m still waiting for solution.In my business area there is only bsnl who provided broadband service i don't understand what will i do.
                  my brod band connection everry time connect and dis cannect not opan full pages pls help me my no. [protected]
                  Hi,
                  I was Having till december 600 home use plan from bsnl broadband, but since I saw their pamplates which show at 900 pm they unlimited download and speed of 4 mbps, I changed it to that plan, but now one week has passed , i am not getting the speed which I use to get previously now I am getting only 30kbps , I tried to contact bsnl , first of all they didnt pick phone, and when they pick they give only assurance and still I am not getting the speed as they mention, It is fraud they are giving by fooling the customer, I want to take a very strict action against them....this people enjoy government salary and facility but dont do their work...
                  please suggest me the action....or help me to solve the problem
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                    M
                    malhotrar
                    from Chandigarh, Chandigarh
                    Jan 5, 2011
                    Resolved
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                    Resolved

                    Address: Hisar, Haryana

                    i had purchased a BSNL 3 G data card -- based at Hissar , haryana -- Hissar city at sect 13 & Mahavir Colony. I have never been able to get desired advt. speed for my card. avg. I am getting is 0.05 mb/s. Further to add to your discomforts it gets disconnected off & on.Despite of complaing at all levels hardly any thing has moved.
                    I had called there SDO Mr. Sushil johar & there AGM Mr. Jakhar no. of times but of no use..... always with a std. sarkari reply -- i am looking into this & will improve ??????? kab jago gai bhai log.
                    I thisnk BSNL should get the same rectified at the earliest & also arrange to give me compensation for the harrasement being undertaken by me. atleast they should immediately arrange for refunding the chrgs. + the modem charge so as i can shift to some other provider???
                    Pl. help.

                    Rajiv Malhotra.
                    Depot i/c. M/s. Bharatpetroleum Corpn. Ltd.
                    Near mahavir Colony, Hissar -- haryana - 125002.
                    contact no.[protected],[protected]
                    3g card no. [protected]

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                    7/11/2010 7:21 AM GMT 218.248.64.222 0.30 Mb/s 0.06 Mb/s 236 ms New Delhi < 50 mi Open
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                    7/11/2010 7:20 AM GMT 218.248.64.222 0.57 Mb/s 0.06 Mb/s 251 ms New Delhi < 50 mi Open
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                    7/10/2010 6:57 PM GMT 218.248.64.222 0.27 Mb/s 0.06 Mb/s 258 ms New Delhi < 50 mi Open
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                    7/10/2010 6:21 PM GMT 218.248.64.222 0.32 Mb/s 0.06 Mb/s 1100 ms New Delhi < 50 mi Open
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                    7/10/2010 1:06 PM GMT 218.248.64.222 0.78 Mb/s 0.03 Mb/s 368 ms New Delhi < 50 mi Open
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                    7/10/2010 5:54 AM GMT 218.248.64.222 1.24 Mb/s 0.11 Mb/s 348 ms New Delhi < 50 mi Open
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                    7/9/2010 6:47 AM GMT 218.248.64.222 0.22 Mb/s 0.06 Mb/s 200 ms New Delhi < 50 mi Open
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                    7/9/2010 6:41 AM GMT 218.248.64.222 0.27 Mb/s 0.05 Mb/s 362 ms New Delhi < 50 mi Open
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                    7/9/2010 3:35 AM GMT 218.248.64.222 0.62 Mb/s 0.01 Mb/s 398 ms New Delhi < 50 mi Open
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                    7/9/2010 1:29 AM GMT 218.248.64.222 1.30 Mb/s 0.12 Mb/s 182 ms New Delhi < 50 mi Open
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                    7/8/2010 4:19 PM GMT 218.248.64.222 0.91 Mb/s 0.27 Mb/s 369 ms New Delhi < 50 mi Open
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                    7/8/2010 9:34 AM GMT 218.248.64.222 0.39 Mb/s 0.05 Mb/s 205 ms New Delhi < 50 mi Open
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                    7/8/2010 7:59 AM GMT 218.248.64.222 1.14 Mb/s 0.12 Mb/s 392 ms New Delhi < 50 mi Open
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                    7/8/2010 7:59 AM GMT 218.248.64.222 0.62 Mb/s 0.11 Mb/s 369 ms New Delhi < 50 mi Open
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                    7/8/2010 7:31 AM GMT 218.248.64.222 0.36 Mb/s 0.05 Mb/s 274 ms New Delhi < 50 mi Open
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                    7/8/2010 3:01 AM GMT 218.248.64.222 0.01 Mb/s 0.02 Mb/s 654 ms New Delhi < 50 mi Open
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                    7/7/2010 11:25 AM GMT 218.248.64.222 0.49 Mb/s 0.10 Mb/s 406 ms New Delhi < 50 mi Open
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                    7/7/2010 5:54 AM GMT 218.248.64.222 0.44 Mb/s 0.09 Mb/s 222 ms New Delhi < 50 mi Open
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                    7/7/2010 5:46 AM GMT 218.248.64.222 0.33 Mb/s 0.11 Mb/s 195 ms New Delhi < 50 mi Open
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                    7/6/2010 2:20 PM GMT 218.248.64.222 0.32 Mb/s 0.05 Mb/s 196 ms New Delhi < 50 mi Open
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                    7/6/2010 11:01 AM GMT 218.248.64.222 0.18 Mb/s 0.05 Mb/s 191 ms New Delhi < 50 mi Open
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                    7/6/2010 6:45 AM GMT 218.248.64.222 0.46 Mb/s 0.01 Mb/s 413 ms New Delhi < 50 mi Open
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                    7/6/2010 4:15 AM GMT 218.248.64.222 0.24 Mb/s 0.12 Mb/s 389 ms New Delhi < 50 mi Open
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                    7/5/2010 3:12 PM GMT 218.248.64.222 0.24 Mb/s 0.07 Mb/s 395 ms New Delhi < 50 mi Open
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                    7/5/2010 12:35 PM GMT 218.248.64.222 0.30 Mb/s 0.01 Mb/s 383 ms New Delhi < 50 mi Open
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                    7/5/2010 8:38 AM GMT 218.248.64.222 0.35 Mb/s 0.06 Mb/s 230 ms New Delhi < 50 mi Open
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                    7/5/2010 7:46 AM GMT 218.248.64.222 0.20 Mb/s 0.11 Mb/s 227 ms New Delhi < 50 mi Open
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                    7/5/2010 4:01 AM GMT 218.248.64.222 0.11 Mb/s 0.06 Mb/s 336 ms New Delhi < 50 mi Open
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                    7/4/2010 3:30 PM GMT 218.248.64.222 0.36 Mb/s 0.07 Mb/s 167 ms New Delhi < 50 mi Open
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                    7/4/2010 10:21 AM GMT 218.248.64.222 0.32 Mb/s 0.11 Mb/s 198 ms New Delhi < 50 mi Open
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                    7/4/2010 9:28 AM GMT 218.248.64.222 0.24 Mb/s 0.09 Mb/s 336 ms New Delhi < 50 mi Open
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                    7/4/2010 3:11 AM GMT 218.248.64.222 0.54 Mb/s 0.01 Mb/s 963 ms New Delhi < 50 mi Open
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                    7/3/2010 8:59 PM GMT 218.248.64.222 0.27 Mb/s 0.12 Mb/s 182 ms New Delhi < 50 mi Open
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                    7/3/2010 5:54 PM GMT 218.248.64.222 0.20 Mb/s 0.09 Mb/s 323 ms New Delhi < 50 mi Open
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                    7/3/2010 4:33 PM GMT 218.248.64.222 0.17 Mb/s 0.06 Mb/s 201 ms New Delhi < 50 mi Open
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                    7/3/2010 4:07 PM GMT 218.248.64.222 0.14 Mb/s 0.07 Mb/s 234 ms New Delhi < 50 mi Open
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                    7/3/2010 12:43 PM GMT 218.248.64.222 0.43 Mb/s 0.09 Mb/s 262 ms New Delhi < 50 mi Open
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                    7/3/2010 11:54 AM GMT 218.248.64.222 0.12 Mb/s 0.08 Mb/s 555 ms New Delhi < 50 mi Open
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                    7/3/2010 4:44 AM GMT 218.248.64.222 0.92 Mb/s 0.05 Mb/s 193 ms New Delhi < 50 mi Open
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                    7/2/2010 1:24 PM GMT 218.248.64.222 0.80 Mb/s 0.05 Mb/s 198 ms New Delhi < 50 mi Open
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                    7/1/2010 2:07 PM GMT 218.248.64.222 0.25 Mb/s 0.11 Mb/s 275 ms New Delhi < 50 mi Open
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                    7/1/2010 1:39 PM GMT 218.248.64.222 0.17 Mb/s 0.11 Mb/s 412 ms New Delhi < 50 mi Open
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                    7/1/2010 4:43 AM GMT 218.248.64.222 0.96 Mb/s 0.11 Mb/s 229 ms New Delhi < 50 mi Open
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                    6/30/2010 3:24 PM GMT 218.248.64.222 0.22 Mb/s 0.06 Mb/s 246 ms New Delhi < 50 mi Open
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                    Aug 13, 2020
                    Complaint marked as Resolved 

                    BSNL 3G Card — Not access internet connection out of city

                    I am not able to access internet connection out of home city .i took this connection from Mainpurt Uttarpradesh. currently i am at pune but i am unable to access internet connection.i have made so many complain at BSNL customer care they just reply will call you back every time but actully they never call back even if i ask complain no. they don't provide.
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                      M
                      manomano
                      from Hubli, Karnataka
                      Jan 5, 2011
                      Resolved
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                      Resolved

                      unsubscrption of wap service"hot model of the day"
                      sir,
                      i am a user of bsnl mobile no [protected]. few days ago i subscribed wap service"hot model of the day"from bsnl gprs services.i got a message from 58888 to unsubcribe service they sent a url http://203.199.70.160/site/t.jsp?i=744 but this url not open on my phone.so i can not unsubscribe this service i want to unsubscribe this wap service.i already sent you a complaint but you can not do any work on it.if this service is not unsubscribed on my number. it is necessary for me to go to consumer forum and change mobile service oprator. so please unsubscribe this wap service on my mobile.
                      thanks

                      p tata rao
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      I have a BSNL mobile no.[protected]
                      Do'nt know how WAP MODEL service OF http;//wap1.indiatimes.com on my phone last month.NOW I AM GETTING A SMS DAILY FROM 58888.
                      THEY DEDUCTED 30/- FROM MY A/C
                      NEXT MONTH IT GOT RENEWED WITHOUT ASKING ME AND AGAIN DEDUCTED 30/-
                      IT IS ANNOYING.
                      I HAVE SENT MANY MESSAGES AND CALL BSNL CUSTOMER CARE TO UNSUBSCRIBE THIS SERVICE BUT ALL IN VAIN.
                      TODAY RS 60/- HAS DEDUCTED FROM MY A/C.
                      INDIATIMES.COM HAS NO CONTECT LINK ON THEIR SITE.
                      PLEASE HELP ME TO GET RID OF THESE UNWANTED SERVICES.

                      THANKYOU.

                      BSNL — unsubscription of wap models

                      hello sir my no is [protected] i activated sub models service in my mobile so i would like to unsubscribe it so kindly unsubsribe it
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                        R
                        radijain
                        from Delhi, Delhi
                        Jan 5, 2011
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana

                        We were using BSNL LANDLINE AND BROADBAND services at our residence in DLF Gurgaon. We had applied TO SHIFT our TELEPHONE LINE from DLF to SECTOR -15, in the begining of NOVEMBER, 10.
                        Till date January,11 WE have NOT BEEN GIVEN THE TELEPHONE CONNECTION.
                        OUR OLD TELEPHONE (LANDLINE) NUMBER IS:[protected].
                        IN THE NAME OF - RAADHIKA SINGH W/O VIKRAM SINGH
                        PLEASE SOLVE OUR PROBLEM URGENTLY.

                        THANK YOU
                        RAADHIKA SINGH W/O VIKRAM SINGH
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          A
                          Anilkumar.B
                          from Ongole, Andhra Pradesh
                          Jan 5, 2011
                          Resolved
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                          Resolved

                          Address: Kollam, Kerala

                          I had applied for BroadBand connection in September 2010 and Modem and other accesories installed on 30.10.2010. But I was not received connection till 1st week of December, 2010. A Bill for Rs.1800/- received by me were paid on the assumption that the connection will be received soon. On my thourgh complaint I received Net connection only for 5 days djuring the month of December, and thereafter no connection has been received. Kindly do the needful to receive Net connection at an early date.
                          My landline No.[protected]
                          Mob.[protected]

                          regards
                          Anil Kumar.B.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            D
                            Dr Manoj Dublish
                            from Chandigarh, Chandigarh
                            Jan 4, 2011
                            Resolved
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                            Resolved

                            Address: Meerut, Uttar Pradesh

                            My landline BSNL number[protected] is dead since last many days and after registering complaints it has not been attended by BSNL authorities of Meerut.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Phone is dead
                            My landline BSNL number[protected]/2732335 both phone dead since one month and Many times registering complaints it has not been attended by BSNL authorities of Chandigarh .
                            My LL number is[protected] and is not working from the last 10 days...and till date there is no feedback from the authorities...
                            Sir,

                            My landline BSNL number[protected] is dead since last many days.
                            You are requested to pls farward this mail to register my complaint with chandigarh BSNL authorities.

                            Thanks & Regards
                            Sanjeev Malik
                            Sir,

                            My landline BSNL number[protected] is dead since last six month.
                            you are requested to pls farward this mail to register my complaint with chandigarh
                            BSNL authorities.


                            Thanks and Regatrds
                            Satnam Dhiman
                            OUR FOLLOWING PHONE NOS. ARE NOT WORKING. COMPLAINT ON 198 HAS ALREADY BEEN LOGGED.

                            NO.[protected] &[protected]

                            NATIONAL INSURANCE CO. LTD.
                            REGIONAL OFFICE 1
                            SCO 337-340
                            SECTOR 35-B
                            CHANDIGARH-160022
                            The attitude of the BSNL officials shows that the welwishers of the company may disassociate, so that the Private companies take over the whole Govt. business. I am lodging the complaint since 15/03/2011 for removing the defect of my DEAD phone[protected], but the computerised reply followed that there is a technical fault I could not understand why monthly bill is being served when no services are provided to the customers. J.S.DHANDA KOTHI NO.910 PHASE -9, SECTOR_63.MOHALI..
                            my landline bsnl no.[protected] is dead from 17/05/2011. i have lodged a complaint in bsnl office phase-4, Mohali but no sevice has been provided.my address is H.M- 101, Phase 3B1, Mohali.
                            It is very sorry state of affairs in the bsnl chandigarh/mohali that they could not visualise /read what is written on the wall.It appears that the staff as well as officers are contributing to sink the bsnl ship.They are not attending the complaints of the bsnl phone users. I am complaining since january 2011. for removal of defect of dead phone [protected].The complaint No. [protected] dated 17/04/2011 to 06/05/2011 and #[protected] dated24/05/2011. was not attended by bsnl authorities till date.

                            bsnl landline phone 01722213436 — phone dead

                            phone dead since first week of march 2011. nobody from bsnl ever took pains tocorrect the phone.even my visit to bsnl office did not bear any fruit . complaint no. are [protected] and [protected]. J S Dhanda Kothi no. 910 Phase -9, Sector 63 SAS NAGAR MOHALI< PUNJAB>
                            My landline phone[protected] is not working since half a month i have lodged a complaint in bsnl no 2652198 & also inform to JTO mob no[protected] .No lineman comes at our home to rectify the problem. Poor service by BSNL. Unnecessarily paying rent for it.
                            My landlline BSNL phone No.[protected] is again dead ... Please do the needful..


                            Thanking You,
                            Yours faithfully.

                            Divya Suri
                            Dear Sir.

                            This has referance of sub, i wish to inform your kind notice that i have regular suscriber of BSNL last 10 year.

                            From last 1 and half month my phone is not working properly, in a day phone is working only 1 hours. i had loged compaint so may times at nearest telephone exchange but no reply from their side (Kamahi Devi Exchange) . even from last 15 days your line man who has taking care of our area is on leave and no one taking pain to take serious this matter. even i had take up this matter with local SDO Mr. Raj Kumar ([protected]). but he has unbale to solve our problem due to shortage of man power.

                            As per SDO Mr Raj Kumar "40 Meter wire chori ho gai hai main kush nahi kar sakta pehle FIR hogy phir kam hoga, 2-3 mahine lag sakte hai mehkrma cable nahi deta hai"
                            Could you please advise me if wire is missing in our area total 8-10 phone is on working condition, only my phone wire is missing??????

                            This time my phone is dead condition, you are humbly request to please take serious action against local line man as well as SDO to solve this problem at the earliest.
                            bsnl authorities have not removed the defect of my dead phone[protected] till date. J S DHANDA
                            I could not understand whether BSNL Authority is reading the complaints. If so, they might have attended the complaints of the customers.I am sorry to say that BSNL Chandigarh/Mohali still has not removed the defect of my dead phone NO.[protected] . J S Dhanda
                            Phone is dead
                            My landline BSNL number[protected]
                            My landline # [protected] is not working since last evening. There is no dial tone. Kindly get it rectified ASAP as I am expecting some urgent calls on this line. regards.
                            John Samuel Sayal
                            House 3 342, Sector 44-A, Chandigarh. 160047
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                              P
                              Prabahakar
                              from Mumbai, Maharashtra
                              Jan 4, 2011
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra

                              Dear Sir,
                              I have submitted an application to shift my Phone No.2362558 from Katemaniwali to my new flat at Chinchpada on[protected] at Kalyan West Customer Care Office. That time they have promised that it would normally take 3-4 days. However, after several follow-up, it is understood that due to technical problem it is delaying. If I booked for new connetion from other sources it may take 3-4 days. In above existing line I am using broadband also. So, I am in urgent need of above landline. Now I dont know when I will get the above land line at my new address. Hope your goodself and attentionwill do the needful.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                D
                                dhanishkm
                                from Thiruvananthapuram, Kerala
                                Jan 3, 2011
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                                Address: Thiruvananthapuram, Kerala

                                My landline connection, coming under medical college exchange, works for 2 weeks and does not work for the next 1 month or more than that. As usual I raise complaint, there won't be anyone coming to our house... I usually see the "line men" in our area and informs them about the complaint that I raised. Though people are at home after 1 PM, these guys complain that whenever they come, there is no one at home. If they say they will come on a particular day ,I can take a leave from office and wait for them (It's a shame on any service provider to make me write this).

                                I basically took the BSNL 500C plan for awailing the telephone and internet facility for personal and official purposes. If the connection does not work continuously for 4 weeks (this has been happening repeatedly), why would someone stick on to BSNL? I have decided that I will not hold on to BSNL landline or broadband anymore. I had been wasting 500+ bucks every month.

                                I very well know the reason for this poor service. I've not given any pocket money for the people who came for the service during the last 2 times. And I am not willing to... I'd been to places outside India, and I know what customer service is... I will stick on to private service providers than bribing people.

                                internet complaint — internet complaint not attended

                                Sir,

                                Several times i had complained to mtnl that my internet is not working but till date nobody has attended to my complaint. Complaining by landline on tel by using 1504, 1500, 1505 is next to impossible and even if you register the complaint by net nobody attends to the complaint and status is always cleared. On 30/08/08 i was given a complaint no. 21630 and after checking the status it is showing no complaint is pending. Today again i have registered a complaint vide no. 21880.
                                Will somebody be kind enough to take action.

                                Thanking you

                                Sundeep
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                                  N
                                  Numal
                                  from Ramnagar, Uttar Pradesh
                                  Jan 3, 2011
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                                  Address: Ranchi, Jharkhand

                                  Sir,
                                  I have complained regarding Mobile internet traiff fraud recharge on 23rd Dec. 2010 at Marketing Division in Ranchi Jharkhand. Mr. Dhananjay agent of BSNL Ranchi Division. I said him to do recharge for for Mobile internet traiff for six month Rs. 555/- but no SMS or no charge has done, on demand I paid the same amount. He did froud to me.

                                  Numal Kacho
                                  [protected]
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                                    A
                                    anil33ptm
                                    from Kaveripattinam, Tamil Nadu
                                    Jan 3, 2011
                                    Resolved
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                                    Resolved

                                    Address: Kollam, Kerala

                                    my land phone no [protected] is dead ihave complaid in sevaral times no response
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    my no always complaint [protected]
                                    my land phone no [protected] is dead ihave complaid in sevaral times no response.kindly do the need ful
                                    my land phone no [protected] is dead ihave complaid in sevaral times no response
                                    Sir,

                                    I am a BSNL customer, my land line[protected] was not working, I was registered a compliant through BSNLAnchal division .But not respond from BSNL office . Please take necessary action to rectify the compliant at the earliest.

                                    Thanking You,


                                    Yours faithfully,

                                    praveen.p
                                    [protected]
                                    More than one month, my land line connection[[protected]] was not working.I was already complaint one month before to kollam sub division office.But not respond from BSNL office.Please take necrssary action to rectify the complaint

                                    Suresh G pillai

                                    [protected]
                                    The worst customer service is of BSNL no doubt.Every time we call either they will say number is wrong, please donot prefix zero ect, bt actually we are calling on the numbers shown in bsnl websites only.
                                    these people are making fool out o[censored]s.
                                    Sir,

                                    I am a BSNL customer[protected] for past 10 years. The telephone is dead for last 6 months and have raised this to telephone exchange chadayamangalam a number of times. The response was disappointing and they didnt even cared for resolving this. Please do the needfull.

                                    Thanks in advance
                                    shamnad
                                    i hv gvn cmplaint about my net connection.last 45 days i am tryng to get bak my connection as b4.no one responsible for this problem.do somthing nescessery to solve the problem plsssss
                                    [protected]
                                    I have also a Complant against a Bill Problem against the Number[protected]
                                    Sir,

                                    I am a BSNL customer, my land line[protected] was working but the bill is out of My usage, Please take necessary action to rectify the compliant at the earliest.

                                    Raju Krishnan
                                    [protected]
                                    I am working saudi arabia

                                    My land line([protected]) More than one moth my land lineconnection not working
                                    I was already complaint But not respond.. Please take necessary Action to rectify the compiant at the earliest...

                                    sanilkumar.s

                                    ksa
                                    [protected]
                                    Sir, I am NasarKhan, I am working in saudi Arabia. My home land number is [protected].
                                    This location is chunda tele.exchange.This telephone almost days in out of service.Almost happening in rainy time . because cables toomuch joints and also they are put the surface of earth.please I request you change that cable in under the ground.

                                    Thanks

                                    NasarKhan
                                    My land line No.[protected] is not working last 45 days. I have already complained but not respond. I request you to please take necessary Action for working my above said telephone at an earliest...

                                    Thanks

                                    Mrs.L. PRABHAVATHY
                                    Dear sir, Muscat- 4/9/2011

                                    I am working in Muscat Oman, My resident of Ezhiyam coming under chunda land line no [protected] phone is not working I inform exchange and [protected] also but not taken any action. My 78 year old Mother staying there please take necessary action before onam.


                                    Stile not connected this land line i check with exchange their is one road work going on after completion only connecting the line please reply to me







                                    V. Thulaseeharan Pillai
                                    Email ; [protected]@yahoo.com
                                    my land phone no[protected] is dead, I have complaint several times, but no response in your side
                                    I already applied for one broadband connection in last month, but no reply
                                    My land phone [protected] is dead past 2 week, several time we coplaint in exchange but no responce please do the needfull.
                                    dear sir,
                                    my lan phone number [protected] is dead from last one year and the exchange staff in this region is not responding to any complaints kindly look into this issue and enable the system at the earlist
                                    thanks
                                    leelamma george
                                    Sir my land line No.[protected] is dead morthane one year several time we complaint in ochira exchange but no responce pleas dothe needfull
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                                      praveen chennai
                                      from Delhi, Delhi
                                      Jan 2, 2011
                                      Resolved
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                                      Resolved

                                      Address: Kanchipuram, Tamil Nadu

                                      Hello 3G users
                                      Pls do not believe of the advertisement going on our television ......faster than our thoughts.....its download speed is just 10kbps.....that is to download a 20mb file ...u have to wait for 1.5hours....wat the bsnl people doing.....recently i tried to update my mobile ....and shocked about the speed of bsnl 3G...wat to do...india will never grow in the technology...where the whole world is working on 4G .....v even dont have the 3G in major cities itself....that's shame to our...
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      i have purchased bsnl 3g lw272 usb
                                      data card but only max speed show 48kbps receive

                                      bsnl promising for 3.6 mbps
                                      slogan like "faster than your thoughts"
                                      how can be leess thinking @ 48kbps

                                      wht should i do ?
                                      plz suggestion

                                      Email : [protected]@gmail.com
                                      Manish Raba [protected] Rajkot, Gujarat
                                      my 3g modem not work where no net work coverage.
                                      Can do nothing my friend
                                      i agree with you.

                                      can anyone help me how to pull bsnl to consumer court.
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                                        rsvarma
                                        from Nagpur, Maharashtra
                                        Jan 2, 2011
                                        Resolved
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                                        Resolved

                                        Address: Chandrapur, Maharashtra

                                        I PURCHASED A BSNL 3G SIM CARD ON TUESDAY[protected], INSPITE OF THAT MY SIM CARD IS NOT ACTIVATED, IT PLAYING A MESSAGE OUTGOING AND INCOMING CALLS ARE BARRED FOR THIS NUMBER, BUT WHEN I CHECKED THE BALANCE IT SHOWS RS. 150/- AND VALIDITY UP TO[protected], PLEASE HELP
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        BSNL 3G — activation

                                        I have purchased a bsnl 3G sim of [protected] number on[protected], and till date it has not been activated inspite of visiting the customer care thrice. Outgoing calls have been activated and incoming calls are bared. Please help me out.
                                        I am using Sony Ericsson P1i Mobile with BSNL network no [protected] which is prepaid, this net work works where 3G facility is available, where as it indicated "No Network / searching " where 3G facility is available. kindly suggest me what is the problem and how to make to function the network wher 3G facility is unavailable.
                                        i received duplicate sim card yesterday i.e 28.6.2011 at 2.30 pm but till now have not been activated
                                        i purchased duplicate sim card of 3g sim no [protected] on 28.6.2011. at 2.30 pm but till now it has not been activated, service is very bad
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