Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am not able to check my usage even though i enter my portal id and password in the usage checking portal


i called the bsnl guys...they say its ok here...but i cant ...when i tell them to see my usage and tell me...they say they cant do it

thats it...its really irritating..when u wont get the service u were promised

I lost my cellphone with bsnl prepaid sim this morning. Please block the same immediately so that it may not be misused.

Thank you

M.Anantha lakshmi.

We Subscribe BSNL IP TV service on 24/01/2009 and we paid Rs 999/- for this.
On 28/01/2009 19:00 BSNL Installed IP TV setup at our home now this time we paid Rs 380/- for cable wire (Rs 20/- per meter for 18 meter cable) and connector (Rs 20/- two connector) and they don't give receipt this time.
After installing this IP TV its works fine only for 4 to 5 hrs that's it. Next day 29/01/2009 when we start our TV this was not working. We wait for 2 hrs but service not work then we complain this on Ph: 2771177 at 11:00 AM they said some problem is occurred this service and will be fixed soon and wait until 29/01/2009 17:00 PM. We do the same thing as instructed. But this was not fixed. We again Phone on same number and this time they said that we are sorry this service will be fixed by next day 30/01/2009 09:00 AM. We again for next day. but it not working again.
Now we again phone on same number[protected] now this time they said that "we are shifting our sever from Delhi to Jaipur" please wait until 30/01/2009 19:00 PM. Then we again wait for this but as usual to this service “no problem was fixed”.
Now we again complain on same number[protected] they didn't pick up the phone many times. But when they pick up the phone finally, they again said the same thing that we are shifting our server from Delhi to Jaipur please wait until next day 31/01/2009 11:00 AM. We have no other way so we wait until next day.
But same as previous, service not working next day and we now complained on BSNL ph: 1500 (Complain no: 5778992) at 11:00 AM and they said this will be fixed soon "please wait".
We wait until 31/01/2009 19:00 and we again phone on BSNL Ph 1500 and this time they said that please wait until 24 hrs after your complained so we wait until 01/02/2009 12:00 PM. More than 24 hrs.
But no result we again ph on BSNL Ph 1500 and this time they said that we marked you complained on high priority and we will try to resolve soon.
PLEASE HELP!!!

I have given application on dt 27.12.08 at Panigate office for permanently clouser of my tele, 2518448, but on dtd 31, 1.09 your office had not close my telephone. Your office said you have free WLL instrument surender but I have no any other WLL instrument. You are requested to close my telephone immediately. I am not liable any bill from 27.12.2008.

Sir/Ma'm
I have lost the portal ID for my BSNL broadband Acoount and so am unable to check my usage. Please help me.
Details:
Place- Ujjain
Username- bmvujnmp

Hi, I have lost my mobile and the sim also. Request you to kindly lock the mobile no: [protected].

Pls block ASAP .

Thanks and Regards,

Saurabh Bansal
[protected]

Dear Sir

I am use bsnl broadband from last four month.
First my plan 250, Next time i changed it and take 500c+ . For this i give a application to it .
But when my bill com, i check that my bill come with 750 plan (unlimited plan)

I pay extra 199 rs amout .
So Please tell me solution about this.
Thanks

To,
The Chief General Manager,
Bharat Sanchar Nigam Ltd.
MP circle, Bhopal.

Sub: - Non credit of EXTRA TALK TIME .

Ref :- Your advertisement published in Nai Dunia newspaper Jabalpur
edition dtd. 25-12-08.

Respected Sir,
In reference to above subject, I R. Kapilesh consumer of BSNL mobile services at Birsinghpur, Distt. Umaria M.P., looking to your attractive advertisement got recharged mobile nos. as per scheme prevailing 25th December to 1st January’09.
I recharge Mobile no.[protected] Name- Ritu Handa, date of recharge 27-12-08,[protected]Name- Ramesh Kapilesh date of recharge[protected] through voucher of Rs. 3371.00 only.in each mobile. After recharging received a talktime of Rs. 3000.00 in each mobile whereas no EXTRA TALK TIME has been credit to each mobile.
When contected to service provider from respective mobile numbers service providers unable to reply on above scheme of EXTRA TALK TIME of Rs. 750.00 on recharging through voucher of Rs. 3371.
So I am requesting you to immediately credit Rs. 750.00 EXTRA TALK TIME as per scheme published in the newspaper.(cutting enclosed) to mobile no.[protected] &[protected] & convey staff / officers regarding the scheme.

Enclosed: - Paper cutting.

Thanking you,

Yours faithfully,


Ramesh Kapilesh,
C-141, MPEB Coloney
Birsinghpur, Disst. Umaria.

i had my modem of bsnl installed 16 days back but till date they havent provided me my splitter because of that my phone is dead and the internet speed is negligible i had called several times but no action has been yet taken kindly do needfull regarding my complaint my ph no is [protected]

I am using bsnl prepaid connectin with this no.[protected]. for the
last two months my balance was cut by Rs. 60 monthly so complaint about this in customer care. compaint no. is RA2301563 & IA0517177. but problem continues till today no messages from company about this.

i want to stop this unauthorised cut of from my balance

Plz solve this

Dear Sir,
I have lost my Sim card which was having BSNL Excel Prepaid New excel ananth. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected]. Please help me in this concern.
With thanks,
Neeraj Kumar.

My landline number is 22495035 coming under Pammal Exchange, Chennai. Account usage site is not available to-day. To-day is 29.1.09, only two days are left for the consumption of allowable limit.When the site is not available for the consumers to plan their usage, it is highly regrettable to note the pitiable condition under which the site is maintained by the biggest ervice provider.I wonder why the authorities are keeping quite to allow innumerable number of complaints are poured in to site. Authorities kindly wake up and rectify the mistakes without necessitating by the customers any further.9dd47

I WANT TO KNOW DETAILS OUTGOING NUMBERS FOR 15.01.09 TO 17.01.09, FOR MY BILLING INQUARY.NUMBER IS [protected]

I am not getting internet bills from the date of connection -from Sept. 08. After disconnection without sending bill, I made payment of 1st bill by inquiring at tel exch Anekal. 2nd bill I downloaded and paid it. In between I made this type of complaints at each occasion. There was a mail replay stating billing fault was rectified. But I am not getting bills even for this month.

Why Is BSNL so much careless towards its Customers?

Four months back i got a message of activating my caller tunes though i never applied to it.
Calling customer complaint was of no help repeatedly.
Now every month i get a message of renewing my caller tune without giving an option of continue or discontinue.
I also get charged for it every month.
I do not want it. Pl get it deactivated
My no. is [protected]

Every time when i switch on the handset or change sim in another mobile than automaticly Rs 2 reduce in my current belance. When I talk to costomer care they told me some options changiges in my hand set but that options they have told me on ph theses options are not avaliable in hand set. I am also working as a engineer in (nokia care). sir deu to my working in this mobile filed i have so many time switch off & switch on and change my hand set and every time i will face this problem again to again. Sir all off yours costomer care person deu to lace of knowlage they dont know how to resolve the problem
sir i am requsting you to kindly solve my problem as soon as posible


regards
sudarshan

I had been submit my application to Erode BSNL to change the post paid service to prepard service for my mobile No.[protected] on last 24/01/09, friday morning 10.00am. They were disconnect my mobile from network service immediately. But, still now (28/01/09) wednesday evening, they are not activating my mobile phone. Since last 6 days regularly i am complainting to Erode BSNL office to activate my mobile phone. But, no reaction from there. Due to non functioning of my BSNL mobile phone, i am unable to do my business. What is the solution to me?