Ph:[protected]O), 268210 (R)
Mobile :[protected],
E-mail: [protected]@vsnl.net
Tele-fax:[protected]
RAJNEESH MADHOK
REGISTERD MEMBER, CORE (CONSUMER ON-LINE RESOURCE & EMPOWERMENT CENTRE) (GOVT. OF INDIA)
B-XXX/63, NEHRU NAGAR, ST. NO. 2,
PHAGWARA
RM/12/1/442 Date: Dec 25, 2007
To
The Sub Divisional Engineer,
Bharat Sanchar Nigam Limited,
Phagwara
SUB: REPLACEMENT OF DEFECTIVE TELEPHONE SETS WITH BRAND NEW I.D. DISPLAYING TELEPHONE SETS; SETS PROVIDED ABOUT 20 YEARS BACK AND NEVER REPLACED AT MY PHONE NO. 262569 (O) & 268210 (R)
Respected Sir,
It has been about 20 years since I got BSNL Landline connections. In the last 20 years my telephone sets have never been change. These sets have not having redialing facility even.
1. Now the sets have got so many problems. Its dialing plate has become defective. We have to press again and again to dial. There is the problem of voice clarity in the sets as well.
2. One can not connect to any number. We have to dial about 20-25 times to connect. There is no redialing facility in the Telephone sets.
3. As I have not been provided the sets from the last 20 years, so now it is my privelage to get the new I.D. Displaying Telephone set.
4. As my telephone sets are not working why the department is not changing my telephone sets.
5. Why the officials don’t comply with my requests.
6. When the customer is paying bill regularly why BSNL authorities not providing him Brand new telephone sets.
7. Why should I pay for the service or bill when I have not been able to dial from the phone sets.
8. What is my fault and why I am being penalized for paying bills regularly whereas the defective instruments have been provided to me and department is not changing the sets provided about 20 years back.
9. Is there any one responsible authority/ employee work with BSNL who can listen to my pleadings or I shall have to file the suit with BSNL to get justice.
Thanking you,
Yours truly,
(Rajneesh Madhok)
1. Madhok Hardware & Paint Store, Railway Road,
Phagwara – 144401-(Pb) Phone:[protected]O)
2. Residence: Nehru Nagar Street No. 2, Railway Road,
Phagwara-144401 (Pb) Phone:[protected]R)
Aug 13, 2020
Complaint marked as Resolved ![Bharat Sanchar Nigam [BSNL] Logo](/thumb.php?bname=1&src=bsnl.png&wmax=280&hmax=280&quality=90&nocrop=1 "Bharat Sanchar Nigam [BSNL] Logo")
After a week again they charge money from my mobile balnace. 3-4 times it happened.
i have done complain also . but no refund and no one is bother at all.
After a week again they charge money from my mobile balnace. 3-4 times it happened.
i have done complain also . but no refund and no one is bother at all. my mobile no. is [protected]
BSNL — cut of price
I AM SOUMEN MISRA, MY MOBILE NO IS [protected] .ON 26 JANUARY 2009 NIGHT, MY BALANCE WAS 8.65, BUT NOT PERMIT TO GO ANY CALL THAT IS WHY I CALL CUSTOMER CARE BUT THAT TIME THEY SAID THAT FOR NETWORK PROBLEM IT MAY BE HAPPEN AND THEY ALSO CHECK MY BALANCE .IN 27TH MORNING WHEN I CHECK IT AND CALL THEN IT WAS -8.65. THE CUSTOMER CARE ALSO WRITE COMPLAIN ON 27TH JANUARY.I HAVE LOSS RS(8.65+8.65).AS A PREPAID CUSTOMER HOW IT IS POSSIBLE TO BECOME NEGITIVE WHEN ALL THE TIME AFTER CALL END BALANCE IS BEING SHOWING.HOW MUCH TIME AER REQUERED TO RETURN MY BALANCE PLEASE TELL/WRITE ME.BSNL — To complain money price
I had received a sms from 02telecomsmobile on 11th october 09 at 12:34:00 am saying as under:congrats you have won prize of amountof (seven hundred & fifty thousend) in telecoms promo uk.To claim your prize Contact Dr.Nelson. Email:[protected]@live.com
on my mobile number [protected]
My Home Address is
vinod Kumar Soni
House No 128/cha, kamarji road,
Kotarkala,Police Line ,
sidhi (M.P)846661
Please register my complaint and find out the purpose
Thank you and regards.
Vinod Kumar Soni
I requested a broadband connection on/around Jan 27th/28th. After nearly 2 weeks finally collected the necessary documents and a advance of 500 on 9th of February and promised that I will get the internet connection within 3-4 days or a maximum of 4-5 days. However it has been close to 20 days with no internet connection.
I call the Sr.Divisional Engineer (Mr.Shantharaju) on a daily basis and all i keep hearing is it will be done soon and don't bug me daily. We will call you when we can!!! But I never got any sort of call till now. Can this please be addressed asap.
My Contact details:
Pam Revanth
[protected]
Region: Rupena Agrahara, Bommanahalli
Contact Details of Mr.Shantharaju
[protected]
I have the similar experience with broadband connection.
Requested for broadband connection during second week of October through BSNL portal. I had asked for buyout of modem. Got a call from BSNL same day itself about the payment and next day they came home and taken Rs 2700. Next Saturday, they said the line man would come and give the connection. We waited the whole day and nothing happened. I called once in the afternoon, they told me that the line man would come.
The line man Krishnappa called me one day during first week of November. He also did not give connection till 26th Nov. I have called Mr. Shantharaju and told him that I dont want the connection if this the expected service from BSNL. He promised that he will give connection as well give modem. I waited for a week and that promise also did not fulfilled.
Finally I have decided not to go with BSNL and told my intent to Mr. Shantharaju. Then the wait started for getting the money back. I would have made at least 25 calls to Mr Shantharaju. I usually hear from Shantharaju that he would give back the money same day itself. Like that 3 weeks were passed, still waiting for money.
Yesterday is one such day where I have waited from morning till late night for Mr. Shantharaju's person to get my money back.
I never expected state owned BSNL would give this kind of service.
Prakash
[protected]