[Resolved] BSNL — EXCESS BROADBAND BILL THAN THE USAGE

[Resolved] BSNL — EXCESS BROADBAND BILL THAN THE USAGE

S SRIHARSHA JAMMULA from Hyderabad, Telangana

sir, Iam sriharsha a resident of Ghatkesar,Hyderabad have applied for a BSNL broadband connection 2months earlier after i gave the letter i finally got the connection 15days after the submission of the letter. I took the connection in H250 plan to myhorrour the bill for the first month is RS 2895/- for the month of DECEMBER i got the connection on 15th dec.2007 but the bill was counted from 1st dec.2007 .I contacted the BSNL officials for asking abot this matter and de-activate the broad bandconnection they are replying me in a bad manner asking me to paythe biil and then talk to them.TO my horrour again the bill for the month of JAN2008 has come which is of several thousand rupees as iam a student iam unable to pay the bill and asked them to disconnect but they are replying that i must definately pay the bill otherwise they(BSNL)will send a lawyer notice to me in few months. IAm one of the many who have suffered with this bill problem.many got excess amount of bill for which they haven't used.Actually if we use the net 24 hours aday also we wouldnot get that much bill. SO,please kindly register my complaint and solve this problem as early as possible. Yourssincerely, SRIHARSHA J telno.[protected] balajinagar,ghatkesar R.R DIST, Andhra Pradesh,INDIA Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Deepak Kumar Agarwal

from Kolkata, West Bengal

Sir, I have been given a BSNL Broadband connecion along with modem (Nokia -C-2110) against my landline no[protected].in the month of march/april under plan-250/-unlimited usages, how you can raise a bill amounting to Rs 8749/- for the month of may 2008. but the service & connection was started in april after several complaint to your office on-toll free NO:[protected]/55. after 15-22days, again after using 10-15 days.there was an error showing messege every time. I made a complaint over phone 4-5 times that my broad band is not working.they said that they will sent the technician but since 15-20 days passed no one came from your side to see the problem.then we called our computer engineer he checked the problem and said that the modem is defective, again i called at your above mentioned tel no but failed to get the response from your office.then i called at kallindi exchange/salt lake com office to change the modem and i got the modem replaced after 8 day personally from kallndi Exchange. after so many probelems and i was adviced by by your agent at the time of applying for the connection that go for the 250/- you can use unlimited.so i am unable to pay the bill. please rectify the bill or disconnect the line.(No Option for me)
soliciting your early action and reply.
thanking you

your faithfully

Deepak kumar Agarwal

Monojit Brahmachari

from Kolkata, West Bengal

i am facing a probllem that my account is much more data usage than that is possible for me in in my fullest using time of bsnl broadband...