[Resolved] BSNL — Online bill payment
AAbhisek Basu Mullick
I've a BSNL landline connection in Kolkata. My parents in India use this line. Recently I wanted to enroll myself for online bill payment option of BSNL as currently I'm staying in UK. Howerver I was astonished to know that the online enrollment form doesn't have West Bengal as service circle in it's drop down menu. They have two entries for south east India but none of them contain any region of West Bengal. It's really surprising that inspite of being the larest telecom operator of India BSNL portal ignores a region where it has millions of subscribers. How should I pay my monthly bill as my parents at Kolkata are quite aged?
Complaint marked as Resolved Aug 14, 2020