It is to be noted that I have been using a telephone connection (Phone No. 224021) with a registered customer ID 1788602 for availing the telephony services for the last 4-5 years. I have started using this connection for broadband services (Home Plan 750 Unlimited) for the last 1½ years. This way the monthly financial burden was nearly Rs. 900 a month for the use of broadband. All went good till end of May 2008, but now I have been produced a Bill No 47100017 for the month of June and July 2008 amounting to Rs. 5783.00, which seems inappropriate in all the way. When discussed with personnel of BSNL unit in Bhadohi, I was stunned to note that my plan (Home Plan 750 Unlimited) has been changed to Business Plan without any request for plan change from my side. In this connection, I contacted various personnel at Bhadohi office to track the file and come up with the facts. The personnel at Bhadohi office agreed that there were no any request for plan change and admitted the discrepancies in the bill, hence suggested me to get it rectified from Commercial Office, Varanasi.
Again I approached Varanasi office on 3rd of September 2008 to discuss the matter. A letter in this regard was submitted there on same day. One of the personnel at Varanasi Branch said because you live in the PC Market and must be using the connection for business purpose, hence your bill is correct. One cant stop him from laughing to hear such an irresponsible statement from an authority like him.
I wish that this case be looked into deeply and I may be suggested appropriate steps for the correction in the Bill.
Moreover with such silly statements from craps is causing great amount of loss to the entire nation in terms of monetary implication.
An early look up in this case shall be highly solicited.
Asharam
Aug 14, 2020
Complaint marked as Resolved
I am facing error code 676 and 678 and I did the all possible troubleshooting step to rectify. Please help me to get ride with this problem.
Thank you.
Thanking you.
PS
Solution steps:
Go to http://192.168.1.1
Give username and password as : admin ( A new window will be opened)
Open advance setup
Trace out the VPI/VCI values as 35/0 and click on edit at the end of the row.
Click on next (no Modifications)
In connection type select eigther PPPOE (for always on mode) or Bridging (for single user)
[ in PPPOE mode give u r username and pwd]
Click on next
click on next
click on save
click on save/ reboot
Wait for 2 minuter untill ADSL/ LINK and Ethernet/ WLAN lighter are stable and then u can brow internet
Thanking you.
connceting to "WAN MINI". like this
I was also face this problem showed error no.676 and error no.678
i waana suggest u something which can be remove ur problem.
First of all make sure ur : user name and password
bothe are correct, if yes
then in dial up connection under options tab increase the "idle time before hanging up" to maximum like 24hrs.
then under security tab select : "Require sequred password".
hope this will help u to remove ur problem.
thanx