[Resolved] BSNL, Calcutta Telephones. — Irritating and shameless reply from BSNL.

[Resolved] BSNL, Calcutta Telephones. — Irritating and shameless reply from BSNL.

A Asisbaran Bandyopadhyay from Darwha, Maharashtra

I lodge a complain to bsnl on 29.05.08 about my lower broadband speed.On 03.06.08 at 01.44 pm they replied the following---- <[protected]@mailcal.bsnl.co.in> wrote: From: BSNL-Calcutta Telephones, Dataone Team <[protected]@mailcal.bsnl.co.in> Subject: Reply to your queryid QBBENW44503 dated 29/05/2008 To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in> Date: Tuesday, 3 June, 2008, 1:44 PM Calcutta Telephones Dear Asisbaran Bandyopadhyay Your query : My average download speed is found only 24kbps instead of 2 Mbps.I have lodged written complaint in local bsnl office and talk to everybody except honourable minister in charge over telephone to solve the problem, but nothing is done at bsnl end.. Answer to your query : your complaint number 03326373 is not correct. please complain again with correct number. With best wishes, Datone Team Calcutta Telephones Again on the same date ie03.06.08 at 01.45 pm they replied the following- Reply to your queryid QBBENW44506 dated 29/05/2008 Tuesday, 3 June, 2008 1:45 PM From: "BSNL-Calcutta Telephones, Dataone Team" <[protected]@mailcal.bsnl.co.in> View contact details To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in> Calcutta Telephones Dear Asisbaran Bandyopadhyay Your query : To day at 5-37 pm my broadband speed is found 7.80 kbpsinstead of2Mbps.Though several complaints have been lodged in last one month but no action has been taken by BSNL, which is not desirable.I am requesting again to solve my problem.. Answer to your query : Your complaint is docketed.Docket No:- Q9176 and forwarded it proper section. We take care of your complain. If any problem contact us via [protected] or dial **2198 or 198. **(four digit exchange code i.e first four digit of your no) With best wishes, Datone Team Calcutta Telephones It appears that the fact of complain lodged on 29.05.08 was denied on03.06.08at01.44pm and accepted onthe same day at 01.45pm.My question is as 29.05.08 was earlier date than03.06.08 at01.44 pm, then for which purpose they send the said e.mail that the complain was not properly lodged? I think that it is an example for their non efficiency in every sphere and non caring attitude to the customer. [protected]@yahoo.co.in Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

chirag patel

from Pune, Maharashtra

BSNL Landline — BSNL landline is dead for last 5 months!

dear sir/medam

i m working in infinium india ltd. ahmedabad,
my phone no. is 26928639
it is dead since 2week.
so pls sir try to solve problem.
my mob no. is [protected].
i have already registered my complin on computerised complain.
yet it did no get ok
so pls do as soon as possible.
regards
chirag patel
infinium india ltd., ahmedabad

syed aijaz ahmed

from Bengaluru, Karnataka

My phone is dead since last 5 days. My phone NO. is[protected] Hyderabad

Mr J. P. Khaitan

from Kolkata, West Bengal

my phone number is[protected] &[protected] has dead last 2-3 months.I have complaint so many times but i haven't get any response from you.This number is important for all other people because its a nursing home number.So I request you to repair the line as soon as possible.

Krishnendu Pramanik

from Mumbai, Maharashtra

Sir,
I am at uluberia, Howrah-711316, I want a new connection with broadband.I had gone at ulberia office 5 times, they unable to give me that cnnection

ANAND TRIVEDI

from Surat, Gujarat

our company has dataone connection in 22810461 phone number

dataone speed always goes ups & down

we really face serious problem.

Even we have made complain though phone & internet but nothing done from their end.

Please do your needful at your soonest.

Pradip Ghosal

from Korampallam, Tamil Nadu

My phone no. 24021630. The set has become faulty and inspite of repeated complaints the same is not rectified. Where should I go.
Please advice.

Pradip Ghosal

from Korampallam, Tamil Nadu

Who is In-Charge of my telephone exchange. I shall be grateful to have his name and contact number so that I can get in touch in case of problem with my phone

swapan kumar basu

from Siliguri, West Bengal

i had same kind of problem with my b.b[protected]of calcutta telephone and their reply is pathetic

regards

s k basu

Rakesh singh

from Silchar, Assam

my phone line is dead since 15 days.I already complain two time in BSNL office but till my phone is dead. I hope you will soon work in my complain.

Mahesh Chandra Mantri

from Noida, Uttar Pradesh

My case Mark No TBH/LP/SOI/08-09/1150 dates 16.09.2008 for applied for Shifting of telephone for tel. no. 22436400. You are r4equested to Plz tell me the status of my application.
Thanking you
Mahesh Chandra Mantri

Benoy Gopal Chakraborty

from Mandleshwar, Madhya Pradesh

I want to know the rates of tariff of ISD calls from BSNL Fixed Landline telephone connection of Behala Telephone Exchange, Kolkata. The same is not mentioned in the Tariff Rates of B-phone in the website of The Calcutta Telephones.

M.A.CHOUDHARI

from Gaya, Bihar

dear sir/medam

i m residency of dharwad. karnatak state,
my phone no. is 2790226
it is dead since 3months.
so pls sir try to solve problem.
my mob no. is [protected].
i have already registered my complin on computerised complain.
yet it did no get ok
so pls do as soon as possible.
regards
M.A.CHOUDHARI.Dharwad Karnatak

M.A.CHOUDHARI

from Gaya, Bihar

dear sir/medam

i m residency of dharwad. karnatak state,
my phone no. is[protected]
it is dead since 3months.
so pls sir try to solve problem.
my mob no. is [protected].
i have already registered my complin on computerised complain.
yet it did no get ok
so pls do as soon as possible.
regards
M.A.CHOUDHARI.Dharwad Karnatak

ankit

from Chennai, Tamil Nadu

dear sir,
maine bsnl landline ka new connection broadband ke liye liya tha but jab mera connection lag gaya to mujhse kaha gaya ki abhi modem nahi hai broadband lagne mai 2 month lagege tab se mai bsnl office ke chakar hi kat raha ho.

my mobile no is [protected].

NAWAL KISHOR AGARWAL

from Lucknow, Uttar Pradesh

RE:MY TELEPHONE NO.[protected] I HAVE ASKED THE A.O.T.R. CITY AND COSTOMER SERVICE IN MY LETTER ABOUT ONE MONTH AGO TO CHANGE FROM MONTHLY RENT PLAN RS.180/- PER MONTH TO YOUR NEW PLAN FOR 2 YEARS ONE TIME PAYMENT TO CONTINUE THIS PHONE.BUT NO RESPONCE AS YET AND I HAVE AGAIN CHARGED RS.180. FOR THIS CURRENT MONTH. KINDLY LOOK IN TO THE MATTER FAILING TO SURRENDER THIS OLD PHONE.

avishek roy

from Delhi, Delhi

WHEN SOMEONE GIVE A CALL TO OUR LAND PHONE HE/SHE GET A SOUND OF RINGING BUT WE DONOT HEARD AND SOUND FROM OUR RECEIVER. WHEN WE TRY TO CALL ON A MOBILE OF SOMEONE WE HEARD ONLY BIP SOUND NOT RINGING SOUND BUT IN CASE OF LAND PHONE IT IS OK. OUR TEL.NO. IS 24833362. PLEASE KINDLY TAKE CARE OF IT AS SOON AS POSSIBLE.

Manash Choudhury

from Jorhat, Assam

I have bought Modem from BSNL. I have faced lot of problem to my Modem. When I power on my modem, It takes too much time to steady the lights of modem.
So, What Can I Do, Please advice.
My Ph. no 24186273

With Regards,
Manash

Nasima Khatoon

from Kolkata, West Bengal

My phone line is dead since 15 days.I already complain two time in BSNL office but till my phone is dead. I hope you will soon work in my complain.My telephone #22357419.

Lina Chatterjee

from Silchar, Assam

pallab — noisy voice

daer sir,
At the time of talking some noisy voice occer.This is for your information and nassery action..My telephone no. is 25434752.

ashutosh mazumder

from Patan, Gujarat

Dear sir,
I want to disconnect my mobile radio service connection.I have alredy complained for this.

rerards,
ashutosh mazumder
mobile no.[protected]