Dear Sir,
I am GANGASANI RADHA KRISHNA, Andhra Pradesh, Hyderabad-39.
I have PAID 1562/- T/w Broadband connection Bearing Receipt No: [protected]. Dated:30 OCT 2008, then after i was handovered USB set by Name: ZTV EVDO, then after installing the software it was not working and i went to my area BSNL Tower Office, there i came to know that the software required for this USB set was not Installed in this area Tower but i was given the connection (hence no signals to work),. then after i gave written request to cancel my connection and refund my amount T/w which Sub. Divisional Officer Phones. Uppal, Telephone Exchange Boduppal, Hyderabad-500039. have issued a letter To The C.R.O Tarnaka, BSNL HUDA Complex Tarnaka, on 17 NOVEMBER 2008 and the Sub: Refund of deposit and other amounts regarding VDO No:[protected] reg.
But as on today 04 Dec 2009 there is no refund in spite of several aproachs and i was given Refund Order No:370397, Dated: 18 Feb 2009, and a Phone No: 27720072 to be called and ask for the cheque but they are saying there is no cheque prepaid towards the above Refund Order
Aug 14, 2020
Complaint marked as Resolved
If the customer look at the current bills thoroughly, everybody can notice that in the new bill system first of all the total usage is getting calculated and after that only there it is discounted. But here is a big mistake. As you see for 1526MB free usage the BSNL is giving discount of only Rs1226.82 which has no logic. In actual as per Rs1 per MB free usage for 1526MB it should be Rs1526.
So, Broadband Customers of Dehradun, please get alert. If you are skipping your Broadband bills, you are paying extra amount to BSNL from your pocket.
Not only this, the phone call amount calculation is also totally wrong