BSNL Cellone — overcharged

Address:Hyderabad, Andhra Pradesh

Hi,

I am a customer of BSNL bearing mobile number [protected], recently I got missed calls from 9609 series (which is of vodafone west bengal), when I called back that number by assuming that some of my friend may called, when the call is connected I listened to some pre-recorded voice which is even not able to understand so I disconnected the call, but the charges for the call are 24 rupees in the last week and (for 5 seconds) 12 rupees today (20th july, 2011), how that much will be charged even though it is a local number. the mobile numbers I got the missed call are [protected], [protected].

When I mailed to know about the bearer of that number the vodafone people are saying that they are not supposed to share the customers details as it is confidential unless you come up along with a police complain.

I can't expect my balance?

My mail id is [protected]@yahoo.co.in
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My name is Haridas Menon, Mob No [protected] Yesterday I got a missed call from [protected] and when I called back there was no proper reply except some recorded voice. I dis connected the call. The duration of the call was 1 min 11 sec, BSNL deducted Rs 87 from my account. When contacted Cust service they told that it is a fake number. If so why BSNL take no action about this?
Where can I make a proper complaint>
Can I get the refund from BSNL?

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