Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — Charging of Services without willing

Start of Service without request and non-deactivation of the same service of Laughter Club
Sir,
Last day I have complaint about non-deactivating the service of Laughter Club. Today when I was searching other complaints I found the same complaint. Therefore, it should be read in a modified way as stated below:

Deducted Rs.20/- without request for activation of Laugther Club with Service No.12555
A call on 28.6.2010 has been received on my phone no.[protected]. When I press key for hearing, no sound has been heared, I repeated hello, hello but no answer has been received. After some time call ended and after few minutes a message has displayed on my phone mentioning that ' thankyou for subscription of Rs 20/- for Laugther Club and Rs.20/- has been charged and deducted from my account for one month. I am surprised how can BSNL has deducted Rs.20 because I have never press any button for activiate this service. Without my activation request Rs.20/- has been deducted by BSNL. It is fraud.
Again on 28.7.2010 Rs.20/- has been charged for continuing/renewing the same service without my willing.
When enquiring about the Service from Service Centre and requesting to deactivate the same service they told SMS-"UNsublaughter club" to Message Centre from where you had got message regarding renewing/continuing the Laughter Club Service. I have two times send SMS as mentioned above to Message Centre No.[protected] on dated 26.8.2010 and 27.8.2010 between 10:25 to 10:50 P.M.and also got confirmation regarding receipt of SMS through officials of Service Centre Toll-free Number [protected]. After that I have not got any SMS as was told by the Service Centre Officials. But again on dated 30.8.2010 at 5:30 Rs.20/- has been deducted from my account. Through SMS it was intimated that 'thank you for renewing the Laughter Club Service'.
After that I have enquired the Official about that but they have not satisfied me and again given new number for deactivation. I have send SMS to BSNL on the new number but It was displayed that 'SMS sending was failed' but they have charged Rs.2/- for the same.

Earlier when I was enquiring about deactivating the Laughter Club Service the Service Centre official suggested me to press such and such I have innocently followed and after some time I have got SMS that Rs.50/- was charged for Mega Pack subscription.
when enquiring about the this Mega Pack they have not responded in a proper manner and yet not given satisfactory information about the same.
Sir, kindly do needful to return my unwilling deducted amount and conveyed my complaints to higher authority before BSNL again debit some amount from account for next month. I have also contacted custmer care spending hours but they are responding properly and giving me wrong number through which I am unable to deactivate the above mentioned service.
V.K.Devrani
Mob. No.[protected]
Kalagarh,
Pauri Garhwal,
Uttarakhand

BSNL — Deactivation of Laughter Club services

sir,
Namaste,
Kindly refer to my complaints dated 31.8.2010 & 1.9.2010 on the same subject.
In this continuation,
I was further suggested by Toll-free No. [protected] of BSNL service centre to SMS at 56300 as UNSUBJOKE and I have tried two times, Ist on 31.8.2010 at 11 P.M. and I have got message that "This service is not available at the moment, please try after some time". Again I tried on 2.9.2010 at 9:30 P.M. but I have got message that "This service is not available for your Operator" and Rs.2/- has been debited from account for the same at both attempts.
then I again asked the Service Official why this happened.
Then One Official named Sachin suggested to phone at 12630034 for deactivation and you will be charged 30 paise per minute. I asked why earlier person suggested 56300 for SMS and Rs.2/- has been debited from accounts then the Phone has been put down by the official.
sir, Please do as earlier as possible for deactivation of this Laughter Club service from my mobile
and also my account will be credited of the same account for what I have been wrongly charged.
Thanking you

V.K.DEVRANI,
KALAGARH,
PAURI GARHWAL,
UTTARAKHAND,
MOB. NO.[protected]

BSNL — deactivation of laughter club pack

pls do deactivate my laughter club package ....am being charged for this package which i didnt activate before.......my no is [protected]

BSNL — LAUGHTER CLUB CLOSE

Refer complaint number J[protected] dated 26 OCT. 10 Refer complaint number K[protected] dated 25 NOV. 10 My mobile number is [protected] BUT LAUGHTER CLUB SERIVCE NOT CLOSE AND 23 DEC.10 AGEN 20 Rs. BLANCE DIDECT

bsnl pvt — postped to priped

mo.[protected]
my father mobaile no
it postped to priped at[protected] bul sarvise not avelebal in this time to consumer

hello sir my data one plan(dial up connection modem) is not working, please send net password, user name[protected] please send me information [protected]...

I am having lot of signal problem in my mobile which is a bsnl post paid connection. With my prevous nokia mobile it will restart. When i asked bsnl customer care, they didnt explained any thing, just they changed the sim. When i went to nokia, they just updated the software. But issue was not solved. Then i changed my mobile set... but still i am having the signal issue... may be it is not restarting. thanks to nokia for their bug fixed. but bad service by bsnl corp.

BSNL SIM Card — sim blocked

My cell no is [protected] & sim card No[protected]
& I have got puk No: 44198201.

Cell is not asking puk no but shows sim blocked.

I have BSNL SIM and My sim card has blocked and always want for PUK code. Please help

Pl
Block my number sim card this no [protected].plz help me.

my addres @id
Sanjeev Chauhan
Flat no 201/C 1
Opp bsnl tower
Chaurch road
Kirkee
Pune -03
Pan card noAHXPC4430G
D O B 1/4/1974
My new bsnl no[protected]

my pin code bloked i want to know my puk code my mobile no. is [protected] my sim no. is[protected]

my pin code bloked i want to know my puk code my mobile no. is [protected]my sim no. is[protected]

my pin code blocked i wanna know puk code of my mobile no.[protected]my sim no is[protected]

my pin code blocked.. need puk code .., mob no:[protected] sim no:[protected]

my bsnl sim card is locked iwant know my puk code my mobile no.[protected]my sijm no.[protected]h

my bsnl sim card is locked iwant know my puk code my mobile no.[protected] my sim no.[protected]H.

BSNL CellOne SIM — service in ahmedabad network

Dear Sir,

My Mobile No. [protected]
I Mr. Jayraj jain inform you that when I am in Ahmedabad ( Gujrat ) I can not get Net Work last time dt. 17/09/2008 & 18/09/2008 at Ahmedabad I facing this problem
Then I contact at Nasik to at[protected] & talk with Madam Patil & contact at Ahmedabad at[protected] with Sanjay Shah Sir they trying their best but my problem is not solved so kindly solved my problem because My mother is at Ahmedabad for medical treatment .

THANKS & REGARDS JAYRAJ JAIN

NANDURBAR

Dear Sir,


I have lost my Sim card which was having BSNL Excel Prepaid. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected]. Please help me in this concern.



With thanks,

email address:[protected]@gmail.com
bindhu scaria

Array

BSNL Broadband — not receiving signal

Sir/Mam,

I am unbale to receive the signals of broadband for my telephone no. 246883 for the last 12 days. I was told by the department to change my modem which I did but still no signals are coming till date. If my problem is not sorted at the earlies or given a substantial reassurance I may be forced to discontinue the connection as well as the telephone no.

a sufferer

(Naveen Dewan)
H.NO. 64-A/L
New Colony
palwal
phone no.[protected]

Sir/Mam,

Government Polytechnic Dehradun has a BSNL Broadband Business Plan at telephone number[protected].Which is not working from the date of installation. We have already paid due amount in one time.Due to non connectivity Students are suffering academic and financial loss to govt and students. Please do the needful action immediately.

a sufferer

(dharmendra Prakash)
Lecturer Computer Engg.
Govt polytechnic dehradun
Pitthuwala.
Clementown Exchange.
Ph[protected]

Resp. Sir,
My broadband connection frequently go disconnect which is connected to[protected]. I lodge complaint to your deptt. of BSNL at Agra CTO Compund in regular basis. They are unable to find the fault too. Pls. help me out.
Thanx
Yours truly

not receiving link / faulty modem C2110
Sir/Mam,

I am unbale to receive the signals of broadband for my telephone no.[protected] for the last 10 days. I was told by the department to change my modem which I did but still no signals are coming till date. If my problem is not sorted at the earlies or given a substantial reassurance I may be forced to discontinue the connection as well as the telephone no.

Broadband DataOne — internet connection unstable

My internet connection works only for a few minutes and thereafter gets disconnected. Many times there is no connection at all. This problem persists despite checking all connections. Telephonic complaints are lodged with MR. Chikkanna without any response.

Will some one look in to the problem or as usual "TO HELL WITH THE CUSTOMER ATTITUDE?"

how to know my unique id in the land line bill

R/Sir
My landline number is[protected], I want to registration with site www.self.ndc.bsnl.co.in for see my USAGE of broadband, site want to my customer ID, in my landline bill id PBSRR[protected] but site www.self.ndc.bsnl.co.in, demand only 10 digit ID XXXXXXXXXX .
Please send me my customer ID.
with Thanks
Ravinder Singh Bhardwaj
E-Mail:- [protected]@yahoo.co.in

Any one solve my Problem

R/Sir
My landline number is[protected], I want to registration with site www.self.ndc.bsnl.co.in for see my USAGE of broadband, site want to my customer ID, in my landline customer id 7149 but site www.self.ndc.bsnl.co.in, demand only 10 digit ID XXXXXXXXXX .
Please send me my customer ID.
with Thanks
Ramawatar
E-Mail:- [protected]@gmail.com

Hello sir, I am from J&K I want to confirm my Customer ID as it is used while assessing the bill online throurh your website selfcare.ndc.bsnl.co.in. Although I entered my no. which is displayed on bill as userb1...of 10 digits and I also tried to enter the ten digit no's which are on my bsnl landline recipt but no one worked. Now please send customer id into my email [protected]@gmail.com to access my landline broadband usage.Thank you very much.

i lost my unique id .my land line phone no[protected] my E mail id [protected]@yahoo.com

I HAVE LOST MY LAST TELEPHONE BILL.SO MAIL ME MY CONSUMER ID AS SOON AS POSSIBLE.MY LANDLINE NUMBER IS[protected]. my email - [protected]@gmail.com.
pls do needful.
thank u.
Nirmala

I HAVE LOST MY LAST TELEPHONE BILL.SO MAIL ME MY CONSUMER ID AS SOON AS POSSIBLE.MY LANDLINE NUMBER IS[protected]. my email - shekhar.[protected]@gmail.com
pls do needful.
thank u.

Just do the needful

BSNL Broadband — Faulty internet!

While openining the internet page,Not responding comes on screen.
Area - Porur Exchange.
Ph.no[protected]
Contact Mobile No - [protected]

BSNL Broadband — FAULTY REPORTS OF UASAGE DETAILS

I am a present running customer on BSNL Broadband home 500C plan... i haven't used the broadband for 2 days but i have received increased usage reports from them... when i stopped using before 3 days my usage amount was 2.04 GB then later without using my usage has been increased to 3.8 GB in 2 days... though my modem was kept switched off...my usage fare has been increased about Rs 2959/- which is not a good result for our trust on data one connections

I here by request the authorities to take proper action against this and provide me a satisfactory result.

Thanking you
yours sincerely
Panneer Selvam.R

I toofacing the same problem let me know the solution

I am Owing a broad brand connection of your telecom since past few months. Since I am facing several problems past one month such as Dis-Connection of Broad Band at any time. I, have Complained our regional telecom office several times but they are unable to solve the problem. They are telling to use the Lap-Top and Observe (which is unaffordable to me ), to remove the Anti-Virus from the Systems which can internally harm my Hardware and slow down the systems .The Telecom Officers are not Solving the Technical Problems but blaming to me .
As I am facing problems to my business due to Dis-connection and loss to the business, I, kindly request you to solve the matter as soon as possible. I am Totally Un-Satisfied with the Service Provided by the B.S.N.L Telecom. I have received two bills from Broad Band section with no business done for past two month. I Kindly request you to Discount the Bills for the In-Convenience Caused by the Department and Solve the problem Permanently.
Thanking You,

BSNL /Broadband — faulty broadband

3Dear Sir/Ma'am,
This letter is in reference of my complaint no-26985 dated 13th July 2010.I have been complaining about my slow broadband connection and faulty DSL since 2nd July 2010 but no one has come to even see what the problem is? I have been continuously complaining to them( the phone no.is1504) but sometimes they even hang up without listening to my complaints.I have been devastated by their behavior and request you to please look into the matter and solve my problem. And if you also can't help please suggest as to whom i should convey my plea to.
Thanking you,
Yours sincerely,
Saraswati Subba
38,B Aambagh ,
Garhi Cantt
Dehradun
Phone number[protected]

sir/madam
our connetion phone number-[protected]
my personal number-[protected]
my complaint is that our connection is not responding
our land line is currently unavailable!!
when we call our nearest phone repairer he says
we are busy!! we are busy!!
when they come they just come and fix our connection after 2 days it will get complaint again so plase solve my matter
please send to my email-singhhouse [protected]@gmail.com
my adress is sanjay singh
singhhouse mlamala vandiperiyar

We want to purchase 20 number of data card for the staff working in the state of Rajasthan . Please send the proposal through e-mail at [protected]@sify.com


Chief State Manager(M)