[Resolved]  BSNL Chennai — BROAD BAND INTERNET CONNECTION

BSNL land line and broadband internet service — Extremely bad service for both.

I have recently moved from UK to live in India. We have had BSNL land line and broadband internet services installed in our home. Frankly I am dicussed with the service the company had provided us.
We live in a Village Nizar, which is in the surat district, the nearest BSNL offices that cover the service to us is Bardoli. During the last 2 months we have had no internet or land line phone service for 2 weeks. This is unacceptable to us. You as a company are responsible to provide us with a good service. You will send us a phone bill to pay at the end of the month and expect us to pay the bill in full. Just to let you know that I as a customer of BSNL will take this matter further, as I am very displeased with your service. Coming a country like UK where we do not have to put up with such a low standard of service I will not tollerate this type of service.
Also I must mention that the other customers using BSNL in our village have the same feelings for your service conduct.
This type of service does not, by any means match your so called good Television advert, that you as company provide good after service. To me this is a form of bad representation and false advertising.

your sincerely
Not Happy at all
Mr & Mrs Satish Patel.

Hi sir,
I am a bsnl 750 plan user and happy with browsing speed but the downloading is too slow especially in youtube which is always having annoying buffering, give me some suggestions to increase the speed of download

hi all BSNL broad band customers,
this is praveen.if any one need connection for bsnl broad band dont go for any agent particularly any agent come and contact with the name Raman (frod ) old man cheating fellow and his number is [protected].if any one need connection contact directly bsnl office or just phone to bsnl office.they will arrange within 3 days.

Hello sir,
My name is siva shanmugam. My number[protected]. Last four days my broad band connection was disconnected continuously... Every one or two mini i faced this problem continuously i told to this problem to following complaint number 1957 so many times... Every time they are told we solve it now only but no use... i am really upset for this irresponsible service... How many times i told them ? really very very bad service ... so please you take further action and solve my problem sir ...

Thank you ...

your faithfully,

Siva

please disconnect my broadband net connection home plan for the phone number[protected]

s x prince

BSNL — Asking for due payment when I have cancelled the connection.

I have returned the instrument and a request application for cancellation of the landline and the broadband connection six months ago (June 2nd week).

As you know BSNL does not allow a customer to cancel the connection even if the person has to pay more and later get the extra amount refunded.
I had the yearly payment option for the Rs 500 per month plan and so have paid Rs 6000 + taxes and the corresponding landline bill.
So literally i have to get the excess amount paid.

I have paid the bill from the BSNL kiosk in Indiranagar.
I have provided the receipt as the proof before applying for the cancellation!!

So instead of paying my excess amount back, BSNL has been troubling me for non-payment of the bills.

Customer # 26761548

BSNL — BROADBAND BOOKING

I have booked a BSNL Broad Band via SMS. BSNL customer care called and informed me that their representative will come and help. One of the BSNL representative came to home and promised that with in a week connection will be provided. For that he had asked for RS 500 as a deposit. He had provided a receipt for the same. Now with that reference number BSNL customer care says "Not feasible" and the representative not at all respoinding to my calls. could you please help me to get my deposit amount back

Ref No: 54137005
Name: Silvin Sam
Mob No: [protected]

My Phone Number is[protected] in the name of myself.


THERE IS A PROBLEM IN THE NET LINE CONNECTION AND ALSO IN THE LANDLINE WHICH IS NOT WORKING FOR THE PAST 4 DAYS. PLEASE SOLVE THE PROBLEM

[protected]@gmail.com

Hi sir,

I availed a DSL broadband connection for the landline number[protected] some 5 months back from BSNL exchange office, Kelampakkam, Chennai. The scheme i joined was Combo Home plan for Rs 900/-. But for the past one week am not able to access internet and the telephone is also dead. I have been informing them regarding the problem all through the week but no action have been taken yet. It has been a waste of money for me availing this connection. So I request you to take necessary action as quick as possible.

Yours faithfully,

R.Robin

[protected]@gmail.com

Hi sir,

I availed a broadband connection for the Landline number[protected] from bsnl Kodambakkam, Chennai. For the past one week, am not able to access internet and the telephone is also dead. I kindly request you to take necessary action to set right.

Yours faithfully.

K.K.Ramanujam

[protected]@gmail.com

My Phone Number is[protected] in the name of my father.


THERE IS A PROBLEM IN THE NET LINE CONNECTION AND ALSO IN THE LANDLINE WHICH IS NOT WORKING FOR THE PAST 4 DAYS. PLEASE SOLVE THE PROBLEM

[protected]@gmail.com

My telephone No is [protected] with unlimited BB customer after my return from US and reactivating the services after restoring from the safe custody I have encountered in numerable hardships due to erratic disturbances and very poor speed. My repeated visits to the JTO / AE & up to the level of DGM of Ambattur has not solved any of my grievance. Finally I was directed to install a modem from the open market, even then it has not come to my rescue. By my own trial and error methods I could get the modem rebooted and now a big sigh of relief I am able to lodge this complaint in the internet. Every level of staff in the BSNL is only engaged for drawl of their salaries and perks. Now you can very well understand how and why our erstwhile Telecom Minister w taxes.ho had close net work connections could get as many as 50 to 75 line connection for a family vested media network making the exchequer to go for a loss of several billion Rupees of Govt of India services. All these losses are made good by increase in tariffs and taxes on the common man. We got freedom from the Britishers but for another two decades ry and we will not be able to see the light of freedom from these looters. Former President can only cry and call all the youth to dream for glorious India.
Honest Senior citizen

sir i have a internet conection i complaion so many time no budy clearing my network

General Manager,
B.S.N.L Office,
Chennai.

Dear Sir,
Sub: Requesting to disconnect my broadband service
Ref: Landline No:[protected] / Account No:[protected]

I have been using B.S.N.L. internet service for past 6-7years,
I would like disconnect my broadband service as soon as possible, cause past few month my internet is not connecting properly or if its connects also its very poor in strength I have been complaint many times in bsnl office and complaint through landline service no 198 but there is no use off it there is no one to response for it or cure the problem seriously im fed up, In my life I never seen poor service like this, im paying the amount without fail for your service but im not getting your internet service .. please disconnect the net connection as soon as possible as I don need hereafter and im not going to pay you any more ….

I trust that you will be able to make understand my suitation and do me favour as soon as possible.

I look forward to hearing from you.

My Land line Number:[protected]

Thanking you

J MOHAMED MOHIDEEN
[protected]
No:33/13 4th driver street,
pudupet,
Chennai -600 002.

dear sir

we have booked a new broadband connection in thambaram west on 4th november. they said within 4 consecutive working days you will get the connection. but we didnt get the connection yet. how to know the status and where can we go and get information regarding our connections.

our booking no is [protected].

thank you
vinayagam

For new connection phone and internet I am V MANIKANDAN .I applied one new bsnl Broadband connection on 2nd April -2013 .still now I didn’t get any connection and no response from there.Please Make it fast NOW AGAIN RAISE[protected] PLEASE DO THE NEED FULL ASAP

THANKS
V MANIKANDAN