Hello, I'm Yogesh Gode, from Ramtek, Dist: Nagpur.
I enrolled for 'BSNL DataOne - Unlimited 750' plan on 3rd December, 2008.
But, BSNL provided my Modem/ADSL Router on 20th Dec, 2008 and said that my service has been started from the same day means from 20th Dec., 2008. But, in reality my service started on 24th Dec., 2008. Till this date there was an "Error 691: Access denied because the username and/or password was invalid on the domain". And no one in BSNL was responding to my complaints till I made them many calls.
The service started on 24th Dec., 2008 in evening, my plan was for "Unlimited - 750". But, on 27th Dec., 2008, I received email notification from BSNL, that I crossed the limit of free downloading of 1 GB. I didn't understand, why this email to me? Because, my plan was "Unlimited - 750". So, I called in regional BSNL Office in Ramtek, they said, you enrolled for "Unlimited - 750", but by "our" mistake, we registered your plan as "Starter Plan 250". So, you have to pay full bill of 20th-31st Dec., 2008.
Till 31st Dec., 2008, I had downloaded about 6-7 GB of data. Because, I knew that I've enrolled for "Unlimited - 750". And I was need of that plan, because I have more work on internet for my study and profession. But, on 31st Dec, 2008 from 8 pm DataOne was not connecting till 1st Jan, 2009 giving the same Error:691. Then, after getting connected on 1st, it is not connecting from 2nd Jan, 2009 from 4pm giving again the same Error:691.
And for December Bill, BSNL is saying that you have to pay full bill of your usage as "Plan-250".
And your plan will be converted to "Unlimited - 750" from 1 Feb., 2009. Till that date you don't use DataOne service as considering that you are using "250 plan". And the exeeded amount in the bill will be credited to the next bills till it goes nill. But, I didn't want to use DataOne service more than 3-4 months. But, because of BSNL I am forced to use it's "Third Class" service.
Now I need my exeeded money back or BSNL should take away their Modem and close my service of DataOne considering that they given it to me without expecting any charges or I'll go to Consumer Forum. I want to **** BSNL.
:Yogesh Gode, [protected]
Aug 14, 2020
Complaint marked as Resolved
my no. [protected]
and
many time auto disconnect bsnl wll.
please should my problames.
guys for checking the speed of wll u just need to login into google after that write mcafee speedometer u will find the real speed of internet connection, the speed of wll is 20-40 kbps ...but the company says that the speed is 144kbps tell these fools that every know's ur speed...bsnl is !!!
bsnl wll fixed — complaint regarding net
sir, i have a fixed wll connection with internet connection(250/- unlimited).i have faceing problems during surfing 1. The internet connection after some times diconnected this makes a problem . 2. know the after the use of net what is the procedure of knowing the detail o[censored]sarger charges 3. what is the max speed of net at wll fixed. my phone no.is o[protected]Problems that I am facing ::
-- It will not connect easily (keeps on dialing)
-- It connects after a great struggle, it will disconnect in 10 minutes :-(
-- When I ping the websites, I can see too much fluctuations and response time : 3032 ms normally it will be 200 to 500 ms
Atlast I have planned to get a new computer.. will check for the performance and go for new service provider
BSNL Broadband — showing high usage though not used
I am using bsnl broadband 500c plan.i usually get a bill below Rs 500/- as i use for domestic purpose.But I had to pay more than a 1000/- at times, I complined at local offices but there is no response.Actually I check the usage everyday.Some times the link, particularly in the last week of the month will not work properly showing that, Usage records are not available.If this is going to be repeated I have no option of complaining in the Consumer Forum.BSNL — can not get bsnl hi-speed internet
sir.. i has bsnl post paid land line connection and i inform to bsnl office, to get hi-speed internet.but he say can not give now.please tell the solution to me... by email.so i kindly request u officers to check out my connection speed...
BSNL WLL LAND LINE PREPAID — Loading
I buy BSNL prepaid wll Land Line phone. But at this time handset is ded. Loading problem in this set. Pls do need full.Jalu P Mistry
When i came to see the usage account, it showed thrice more, even the net didn't connect.
help me
bsnl landline internet — page error
the usage page is not at all opening...since 2 days...the main dataone page is opening i know my password...and id..The problems are :-
(1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
(2) Error message 'Wireless device does not exist or unavailable'.
BSNL guys are not going to tell you the truth that their product and services are cheap but worthless and incompetent !! I'm gonna throw the modem very soon !!
(1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
(2) Error message 'Wireless device does not exist or unavailable'.
NETWORK PROBLEM
Dear BSNL,
I happen to be an unfortunate subscriber to BSNL HIGH SPEED internet through a WLL FWT device. I got one with effect from 01 August 2009. Since then, I have been behind the GREAT BSNL people (Puthencruz Exchange and Ernakulam Centre) with my problem – frequent disconnect – i.e. I use Windows Vista on my Acer laptop. I have installed the modem successfully with desired drivers and application software supplied – Huawei Mobile Connect. I have also got connected to the network through the said software. However, my internet connectivity gets “disconnected” very frequently, i.e. @ 5-10 minutes. Then, I have to unplug and reconnect the modem to access the internet again!! A message, appears every time saying that – Wireless device does not exist or unavailable. This problem is persistent since the beginning and I have even tried an external aerial to improve the signal strength. I have also got my device (modem), replaced, once, assuming that it’s a hardware failure. Still the problem continues to appear, in spite of consistent signal strength (as it appears as ‘bars’ on the Huawei Mobile Connect window).
I have taken the whole set of devices to my parent Exchange (Puthencruz) and Ernakulam Centre (where the big tech guys are put up-as per Exchange fellows) as well, but of no use.
I have the following questions in my mind:-
1. Does a BSNL FWT (make-Huawei modem ETS1201) work with Windows Vista?
2. Does BSNL FWT provide uninterrupted internet access? If not, how frequently one has to reconnect?
3. Does separate Huawei ETS1201 modem drivers exist for Windows XP & Vista?
4. Does one have to be nearer to the Exchange for continued connectivity? How far one can move within the accessible area?
5. Does BSNL have any customer CARE programme on their agenda? OR Whom to approach for a reasonably satisfactory technical support?
MC Binoy
WLL (BSNL[protected]
Mob - [protected]
One more pont. During the initial days, I also struggled a lot with the authorities but could not get an amicable solution for the disconnects. I myself debugged the same and found out that the USB cable they provide with the modem is of 3m length and by replacing the same with 2m cable has given me un-interrupted connectivity.
Try the above options - Mostly it will help you.
regards...Noushad
please is samasya ka koi hal nikalia.
I have got BSNL connection for around three months. And the speed was really good the other days.But today my net is working really slow.please do something sir.
Internet through BSNL land line — Internet speed is not ok
Dear Sir,I am using internet through my BSNL land line connection. From last three months the speed of Internet is not upto the mark. Every time I am facing problem of speed. In login there is no issue but the speed is not comming.
The problems are :-
(1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
(2) Error message 'Wireless device does not exist or unavailable'.
BSNL guys are not going to tell you the truth that their product and services are cheap but worthless and incompetent !! I'm gonna throw the modem very soon !!
it also automatically disconnects.it is very slower than a landline dialup connection.
pls help to make it better...
I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL. I complained the authorities but they say that they found no problems. There is no problem with my computer. Please take necessary action as soon as possible.this is my land line number[protected] so please fix this problem as soon as possible
I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL. I complained the authorities but they say that they found no problems. There is no problem with my computer. Please take necessary action as soon as possible.this is my land line number[protected] so please fix this problem as soon as possible
BSNL — Interrupted WLL internet service
Sir, I have taken a Wll internet connection having no [protected] in Nov 2009.But unfortuately I was unable to access internet facility last 10 (Ten) days.I have complaint in our local telephone exchange many times but nothing happend till now.Unfortunately they interrupted my service more than 10 (Ten) hours a day.So ,I informed you to take necessary action as I get proper service in future.
Thanking you.
Your's Faithfully
Subrata Kumar Nath
Vill-Bamunpukhuri No 2 P.O.- GhatuaDist _Sonitpur (ASSAM)
Ph.-[protected]
Exept in 10pm to 6am...
bsnl landline internet — Very Poor speed and no service action for 2 years
I had shifted ny residence 3 years ago and also the BSNL Landline connection with the internet connectivity.Right from the day it was activated in the new address, the internet connection has been rather pathetic. I have complained numerous times with no action from the BSNL side.
Of late, they transfer you to a customer representative, who picks it up after 15-20 minutes and fially hears your complaint and asks us to hold on which lasts upto 40 min (I lost my patience after that).
Being a state run agency, which had the monopoly as well as the customer base, it is disappointing to note that they are not able to provide prompt services. Although in the same area / vicinity I do see service being provided for 'VIP"s!!!
Mu number is +[protected]
I know it is not complait but I have download the software Name IDM (internet download manager) from Download.com with this software the Wll is working the speed at 20 Kb/sec
So thanks to BSNL
this 250 Unlimited is a good plan, and onething you should note is that is not an Broad Band, So the speed varies according the Climate.and if you feels that Spped is very low Disconnect and Connect again couple of times or jst switch of The WLL and wait for 20 sec & turn ON and connec and see .now also you found the connection is slow the prob is with The phone Modem Better you check up th WLL phone
my no. [protected]
and
many time auto disconnect bsnl wll.
please should my problemes.
but i want to give suggestion to a person who add here comments that it is not necessary that the condition will be the same for all users in future. so take ur decision by ur own.dont be misguided by these comments.ok.
(1) Frequent disconnection from the internet, I have to unplug and reconnect the modem again or restart the computer to access internet.
(2) Error message 'Wireless device does not exist or unavailable'. some time system hanging while display this msg.
Is it possible i get broad band connection in remot areas
Anbu
WLL(BSNL[protected]
Iam using WLL huawei T1 ETS2288 Land phone . Using [protected]@ unlimited Plan But internet is very slow
and Disconnected internet on after 15 minutes
Please help me and any suggessin please..
send me mu email address Pls
this 250 Unlimited is a good plan, and onething you should note is that is not an Broad Band, So the speed varies according the Climate.and if you feels that Spped is very low Disconnect and Connect again couple of times or jst switch of The WLL and wait for 20 sec & turn ON and connec and see .now also you found the connection is slow the prob is with The phone Modem Better you check up th WLL phone
I have your 750 unlimited plane and it downloading speed is only 18 kbps on IDM please, increase my downloading speed i have to download more than 2 GB in a day.my no. is [protected].
thank you,
sir
This is problem on Huawei Kit.
So You can purchase another kit from out side market. Don't from bsnl.
This is not disconnected, until u disconnect. get full access speed and battery back up facility.
Vannakkudi Saravanan
please let me to know the maximum speed for this internet download speed
Shankar Kumar — Slow Internet Speed
Hi,On 17 August 2010 I have purchased a MTS MBlaze from Shyamjeetelecom, Mandawali, Delhi-110092. The internet browsing is very slow and downloading also very slow. Besides that connection has failed 10:00PM. Then re-starting the PC and connect again...
I am cheching speed test normal speed-0.40-0.50 mbps & after 10PM speet -0.08 to .20mbps. So, I am very upset & dissapointed
I can't work with this speed.
Please do needfull. ASAP.
--
Thanks & Regards,
Shankar kumar
#[protected]
#[protected]
My Address A-88, 3rd floor, Street No-13, Mandawali Fazalpur Uncheper (Near-SVM Model School) Delhi-110092
BSNL — How to get NET on laptop thru Mobile?
BSNL have recently switched to "bsnlnet" for net access. Their site "cellone.in" (which sends configuration settings to phone) is not able to recognise my "Samsung Galaxy 5" & no option for selecting it is there. Even feedback link is not there for commenting on user problems.By manual configuration, I was able to use NET on my phone but am not able to use NET for my laptop using data cable since Laptop connection configuration is not available. Local BSNL office could not give me settings required. Please help.
I had contacted SAMSUNG service centre also and they tried but could not help.
My e-mail is [protected]@ntpc.co.in & mobile number is [protected]
my bsnl wll connection auto disconnect evry 2-3 minnutse.guys for checking the speed of wll u just need to login into google after that write mcafee speedometer u will find the real speed of internet connection, the speed of wll is 20-40 kbps ...but the company says that the speed is 144kbps tell these fools that every know's ur speed...bsnl is !!!
pls solved my request pls.
BSNL BB NET — FREQUENT DISCONNECTION AND SLOW SPEED
MY PHONE NO.[protected] IS GIVING ME FREQUENT COMPLAINT ND EVEN WHEN NO. IS WORKING NET GIVING SHORT INTERVAL FRQUENT DISCONNECION,WORSE AFTER 9PM ALMOST DAILY ND NOT PROVIDING BB SPEED VERY SLOW SPEED AS PER MY CHOOSEN PLAN,INSPITE OF MY NEUMEROUS COMPLAINTS,I LL SEE FOR ANOTHER COUPLE OF DAYS OTHERWISE I VE TO CANCEL THE CONNECTION, I M PAYING MORE THAN 1000 RS PER MONTH JUST TO GET DELAYS ND DISTURBENCE ONLY,NO LIMT OF COMLAINT CALLS BY MOBILEwll too slower than local 2g mobile networks
pls solve my pblm
[protected] (my wll num)
broadband is not working properly, Service rendered by BSNL Rajnagar Ghaziabad is very very poor and we have been going under very bad experience with kind of services rendered by BSNL. Morever employees in exchange do not understand the grievance of customer and always try to get rid of issues faced by users. Two months has passed and apart from paying full rent to BSNL we also have to bear expenses of photon to run our necessary day to day activities. From User[protected] Mob- [protected]