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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 615

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S
sureshcr
from Gurgaon, Haryana
Sep 3, 2010
Resolved
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Resolved

Address: Panipat, Haryana

BSNL - Worst Customer Service.

Dear Sir,

I have got the New Connection of BSNL - Broad band Connection - Plan UL750, after a month of follow-ups with the Engineer (VL Gupta - BSNL, Panipat) and got the internet Connection after giving a Bribe of Rs. 500/- to the above said Engineer. After a Period of Two Months, Broad band connection was not working and Nobody from BSNL to respond on the Complaint and the situation went on for a month. At the end of the month, Received a Bill From BSNL to pay for the whole month Usage. Again Called Mr. VL Gupta and he ensured that they will deduct the amount in the next month bill. But, it was never happened.

After 6 Months, I got shifted to the my New Home in panipat, Again Problem started with BSNL for shifting of My Broadband Connection. I have applied for Shifting my Telephone connection to my new address but after a month of Follow-ups, yet to get the Connection Transfered.

Had a talk with AGM Commercial (Panipat), but still my connection Transfer is pending. Th Order No. Provided by Panipat - BSNL Office are:
Closing Order - for Existing Connection (at my Old address) - [protected]
New Connection Order No (at my New Address) - [protected]
Broadband Shifting Order No (at My new Address) - [protected]

After Receiving so many order Numbers from BSNL - Panipat Office, there is nobody to respond and also Poor customer service (Nobody lifting the Call, If someone responds also they are giving wide range of reasons - System down, Order got cancelled,etc.).

Awaiting a better response from BSNL

Suresh Mani
Aug 13, 2020
Complaint marked as Resolved 
My BSNL Landline Number[protected]Suresh Mani) - Which is yet to Transfer after 35 days.

B - Bachao.
S - Socho
N - Never
L - Land in Trouble
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    S
    sonarishu
    from Ranchi, Jharkhand
    Sep 3, 2010
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    Address: Ranchi, Jharkhand

    I am using a BSNL East (Jharkhand) Excel number (+91-[protected]) with 3G facility on my Nokia 6500 slide handset since last couple of years. I have been using its BSNL Excel GPRS facility for my Mobile Banking, Air/Ral Ticket Booking, Email and other net-dependent applications through my mobile phone. You can very well undertand my dependability on availability of internet through Mobile GPRS.

    Now, since 17.08.10, the GPRS connectivity to my number stopped functioning, and error like " Packet Data Connectivity not available" and "Link not avilable" stared appearing on my handset screen when tried to connect the net. I waited for couple of days thinking that it may be temporary network problem but finally I lodged a complain thorugh Customer Care on 20.0810 (no. 5889049). On 23.08.10, one fellow from Customer Care rang me up and suggested few settings change and assured that the GPRS connectivity will now work. But unfortumately, nothing happened and same old error kept coming on my handset's screen. I have already downloaded the latest settings from BSNL viz bsnllive, bsnlnet, bsnlmms and bsnlstream but these settings als are not of any help. Strangly, when I tried to connect through another BSNL prepaid SIM, the GPRS connectivity worked properly. Therefore, it seems that somehow my no. has been deactivated for GPRS connectivity by BSNL.

    Since last two weeks I am not able use the BSNL GPRS services and ny daily activity is being affrected by the BSNL GPRS mess. I am looking forward to anyone who can help me out of this MESS. Please help!!

    BSNL Prepaid — gprs connection

    i want to have gprs connection in my mobile.I had send a sms GPRSE to 53733 three times on[protected], 6-4-2008 and on[protected]. no settings have been sent till now. hundreds of times i talked to customer care but no action has been taken till now. ireqest u to take quick action and activate gprs connection on my mobile soon...thank u.

    BSNL Prepaid — low connectivity

    I am using BSNL prepaid service in eastern Uttar Pradesh, When I make a call it will disconnected after few second, sometimes its say network busy but money deducted every time.Thats why I have to pay unnecessary money.Please take necessary action.
    poor service
    poor network
    poor connectivity
    BSNL a 0 grade company
    I want to unsubscribe mobile radio service on my no - connection in my mobile.[protected] have been done till date hundreds of times i talked to customer care but no action has been taken till now. ireqest u to take quick action and unsuscribe service on my mobile soon...thank u.
    Hi
    sms GPRSPIE TO 53733. U GET SETTINGS. OPEN THE SMS ->GO TO OPTIONS IN UR HANDSET->INSTALL. IT GETS INSTALLED

    BSNL Excel — regarding gprs

    I have taken the unlimited gprs pack worth Rs 152 for one month but if i use gprs, company charges for surfing from my account.
    i ve send GPRSE to53733 before a long time but it not activate yet.also comlaint at c care for many time.plz gat connected soon thx.
    I am Madhab Mandal from Md. Bazar(Birbhum Dist) in State of West Bengal in India. I did not understands your Broadband Services. Which process I solv this ''Over Billing'' problms??? I have registration in this side but, I did not better fill effect in this side. So, kindly help me. Did you help me?

    It's not a first time, It's more then 10 time I knock you & your B.S.N.L. all of Local District &State level officers or office. But, My problems did not solv.

    You & your B.S.N.L company as like a good help us company as like as soon as possible you & your companies Who is there chare Person Connect my Personal Mobile Number is [protected] / [protected](use Indian code +91). Please connect me as direct to mobile phone line & solv all problem or discussions. ok.
    Thanking you.
    *** I attach in this page my details of ''Broadband Services'' in is below here ::

    BROAD BAND CONNECTION

    * MY Service User Id is - bi[protected]
    * emil ID - bi[protected]@bsnl.in
    * Web site fo accessing mail is - http://mail.bsnl.in
    * Portal User ID is - bi[protected]
    NO GPRS Connectivity

    I am using a BSNL East (Jharkhand) Excel number [protected] with 3G facility on my samsung wave II model no GT-S8530, since last couple of years. I have been using its BSNL Excel GPRS facility for my Mobile Banking, Air/Ral Ticket Booking, Email and other net-dependent applications through my mobile phone. You can very well undertand my dependability on availability of internet through Mobile GPRS.

    Now, since 17.08.10, the GPRS connectivity to my number stopped functioning, and error like " Packet Data Connectivity not available" and "Link not avilable" stared appearing on my handset screen when tried to connect the net. I waited for couple of days thinking that it may be temporary network problem but finally I lodged a complain thorugh Customer Care .one fellow from Customer Care rang me up and suggested few settings change and assured that the GPRS connectivity will now work. But unfortumately, nothing happened and same old error kept coming on my handset's screen. I have already downloaded the latest settings from BSNL viz bsnllive, bsnlnet, bsnlmms and bsnlstream but these settings als are not of any help. Strangly, when I tried to connect through another BSNL prepaid SIM, the GPRS connectivity worked properly. Therefore, it seems that somehow my no. has been deactivated for GPRS connectivity by BSNL.

    Since last two weeks I am not able use the BSNL GPRS services and ny daily activity is being affrected by the BSNL GPRS mess. I am looking forward to anyone who can help me out of this MESS. Please help!!
    am using a BSNL up west Excel number (+91-[protected]) on my NokiaX2-02 handset . I have been using its BSNL Excel GPRS through my mobile phone and data crd . You can very well undertand my dependability on availability of internet through Mobile GPRS.

    Now, since 28/02/2013, the GPRS connectivity to my number stopped functioning, and error like " Packet Data Connectivity not available" and "Link not avilable" stared appearing on my handset screen when tried to connect the net. I waited for couple of days thinking that it may be temporary network problem but finally I lodged a complain thorugh
    Customer Care rang me up and suggested few settings change and assured that the GPRS connectivity will now work. But unfortumately, nothing happened and same old error kept coming on my handset's screen. I have already downloaded the latest settings from BSNL viz bsnllive, bsnlnet, bsnlmms and bsnlstream but these settings als are not of any help. Strangly, when I tried to connect through another BSNL prepaid SIM, the GPRS connectivity worked properly. Therefore, it seems that somehow my no. has been deactivated for GPRS connectivity by BSNL.
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      tratnakar
      from Darwha, Maharashtra
      Sep 3, 2010
      Resolved
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      Resolved

      Address: Nagpur, Maharashtra

      I have a bsnl cellone mobile no [protected].On date 02/09/2010 at 12.55 am I accessed gprs from my mobile. That time main balance shown after deducting charges of Rs. 0.37 was Rs. 55.12. I again accessed gprs at 06.35 am. That time charges of Rs. 0.02 deducted from my main balance but the balance shown is Rs.12.11. As such Rs. 43.10 excess deducted from main balance. The wrong deduction done from main balance. I have not made any call during the period. Gprs was accessed only for to check the connectivity. No response from 1503.
      Ratnakar
      Aug 13, 2020
      Complaint marked as Resolved 

      BSNL Excel — Wrong deduction from my mobile Balance

      Dear Sir,

      I am having BSNL mobile Excel prepaid connection No. [protected]. I have opted for Rs 606/- power for free STD to any BSNL Landline or mobile all over India scheme which is valid for One Month. I have duly recharged my connection with Rs. 606/- on 2/12/2009.

      But form today whenever I am dialling from my number to any BSNL number outside BIhar a deduction of .50 paise per minute is made in my account. I am unable to understand this, since I am having validity till 1/1/2010.
      Please look into the matter rectify this at the earliest as it has already caused monetary loss inspite of paying for Power voucher.

      The Call Centre Executive of BSNL gave me Complaint # 3932932 and told that the problem has been resolved and no future deductions will be made next BSNL To BSNL STD Landline/Mobile calls, but unfortunately and to my utmost surprise amount is being deducte from my mobile balance. This is reallyvery bad state of affairs.

      In anticipation of very quick response.

      Anurag
      In anticipation of very quick response.

      Anurag
      I am having a bsnl no. [protected]. Whenever I call to a specific no. [protected] then it is to be said that "all channels are busy / is root sabhi line bayast hai. But when I call to other no. [protected]. then it is be easy to call. What is happening I am not able to understand. Plz look into the mater and solve my problem. Tk you.
      More than a year they are simply deducting an amount of Rs.22/month.For saying Job search they are deducting from my balance.Due to this I am frustrated and found to be a mental torcher

      BSNL — Deduction of main balance

      I have observed ( [protected]) that with out making any call ,My main balance is deducted ,then I complained to costomer care ,after then they are not reciving any comlain ond disconnecting my call
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        anil31v
        from Chandigarh, Chandigarh
        Sep 1, 2010
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        Address: Jhajjar, Haryana

        Respected sir/mamdam

        This is to inform you that bsnl company is cutting Rs 15 every after 15 day. bye comming a sms in which written that thankyou for downloading MVDO.

        untill i am not downloaded. i sended sms to stop this service according to customer care by given RS.2 as an charge. but there is no effect.its cuting amount RS 15 after 15 day. why it is not stoped.
        i allways calling to customer care but not responding/ resolved my this big problem.i have lost RS. 300 approx.

        so pls return my money for this mobile no- bsnl haryana- [protected] anil vishwakarma now i m in roming.

        i hope you will consider my request.


        with regard
        anil vishwakarma

        BSNL — CUT RUPEES

        SIR MY NAME IS ISHANT [protected] IS MY NUMBER . SIR I TAKE40RS RC IN MOBILE BEFORE 7 DAYS FOR FREE SMS ,BUT I HAVE TO PAY 1RS PER MSG . I WANT FULL TIME OF FREE SMS PERIOD .
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          V
          vel1977
          from Hyderabad, Telangana
          Sep 1, 2010
          Resolved
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          Resolved

          Address: Coimbatore, Tamil Nadu

          Landline no:[protected] Dead

          Sir,

          My Telephone no:[protected] is dead for the past fifteen days. In spite of booking of complaints at exchange no action is being taken to rectify it. I was told that its due to "Cable Fault", whenever the malumichampatti,coimbatore exchange is approached. In the last two months in similar occasions they took 20 days to correct it. As a result, my telephone worked for 20 days only for the past 60 days. Still, they are claiming the bill for telephone and broad band as usual. Kindly advise me what to do next?
          Aug 13, 2020
          Complaint marked as Resolved 

          Coimbatore Telephones — Land line Dead for four months

          Sir,

          I am Vijaykumar R from Coimbatore . My resident telephone comes under Chinniampalayam Exchange. My resident phone is dead from 10th of march 2010 to till date[protected].This is due to the Avinashi Road widening taken up for the Tamil World Classic Coference. Now that is ended on 27th June 2010. Even after that when I contacted the Telephone Exchange , they are not able to tell the specic date at which the telephone will be functioning.

          The other heart burning issue is , the telephone bill comes for the full amount of Telephone rental and the Broad band connectivity charges though the meter reading says Zero for the utilised calls.There is no co ordination amoung the departments with the result even though the Chinniampalayam Exchage sent a letter /fax to the Central Billing authiority, the people handling this issue at the central office is least bothered about customer care .They say come after a week or ten days, the revised bill will be ready. The consumer stays about 30 to 40 kms away from the central office, how come they go frequently to the central office to get the revised bills. What about the travelling cost and time spent on this issue for no fault of consumer.

          Why the department can't instruct the billing authority, when the meter reading says zero no need to send a bill . They can consult the Exchange concerned and sort out the billing issue.

          Where is the solution to this type of treatment.

          Why no higher authority is taking initiative in set wrighting the things?

          This case is not only for me and hundreds of consumers in this exchange is suffering for the fast four months and still no sight of light when this apathy will end.
          Sir,
          My Telephone no: 0422
          2529226 is dead for the
          past fifteen days. In spite
          of booking of complaints
          at exchange no action is
          being taken to rectify it. I
          was told that its due to
          "Cable Fault", whenever
          the
          no.2, bharathi park, second road, coimbatore.641043.
          exchange is approached.
          In the last two months in
          similar occasions they
          took 20 days to correct it.
          As a result, my telephone
          worked for 20 days only
          for the past 60 days. Still,
          they are claiming the bill
          for telephone and broad
          band as usual. Kindly
          advise me what to do
          next?
          Dr.R.MUTHUKUMAR Phone:[protected]
          M.B.B.S., D.N.B (Anes)., P.D.C.C(Cardiac Anes) Site No:29, I Street,
          Regd. Medical Practitioner Thiruvalluvar Nagar,
          Regd. No: 62033 Bharathiyar University Post,
          COIMBATORE – 641 046.
          Date 23/4/2011


          To,
          The manager,
          BSNL Coimbatore
          Bharathiyar university post
          Coimbatore 641046
          Tamilnadu

          Dear sir/madam,

          This is to inform you that my BSNL landline connection is dead from 17 th of April 2011 and our compliant number is [protected].
          We have neither received any communication regarding the compliant nor any productive action taken towards the compliant

          I’m a doctor ( anesthesiologist) working for G.K.N.M hospital and for other nearby hospitals .Due to the unavailability of BSNL network for a week I’m deeply affected in doing needful services in time to my patients.

          Hence your BSNL network will be responsible for any problems that I encounter in bestowing my timely services to my patients

          Hope you understand the seriousness of my issue and kindly look into it as early as possible

          Thanking you
          Sincerely yours


          Dr.R.Muthukumar
          Sir,

          My Telephone no:[protected] is almost dead condition for the past four months.
          In spiteof booking of complaints at your Kurichi Telephone exchange no productive
          action is being taken to rectify it successfully. I was told that its due to"Cable Fault",
          THIS FAULT Was exisisting there for 6 months & department staffs are in a failed
          situation to rectify the same.Even though they have repaired the dial tone will
          disappear with in one hour. Absolutly no rings - Dead Condition always

          The line inspector and helper were attended my telephone Minimum 6 times.
          I am an industriualist depnding up on mainly on land line is very badly affected our Company
          last year turn over.The company Land line[protected] is also having the same type of problem.

          Since I have no other go except to purchase a wireless set of Reliance group.
          Two months back I have purchased awireless set of reliance having No: 322 3709.
          My Brother in Law who was retired from BSNL service on 31.03.2011 as Senior General Manager
          from Trichur.I have been conveying my difficulty to him and many many times I used his influence to
          solve the Cable fault.Now that route also closed due to his retirement.

          I humbly request you to intervene this problem immediately for a permanent solution.
          Karunakaran Pullat / Mg Partner - /GR Industries
          Sir,
          Our telephone No. 2392854 is out of order since two days. Kindly attend to it and do the needful

          Thanking you
          [protected]
          Dear Sir,
          I am User of Broad band service in Coimbatore, Udyampalayam. My Telephone no is[protected] My Broadband Plan was BB Home UL 750 in the name of S. Sivakumar. I am using broad band service since from last 4 month. Initial 1 month service was very satisfactory, but after that i am regularly facing problem while using the internet. I have complained your local customer care service but they could not sole problem yet. My brother is staying in Singapore we are contacting him regularly through broad band but due to this bad service we are not able to contact through online. we are making calls through my cell hence i am planning more because of your bad service. Sir i am very much proud to be an BSNL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needful.

          Thanking you
          S. Sivakumar
          [protected]
          Sir,
          Reference :
          Name: Unnikrishnan B
          Phone :[protected]
          Add : 3/145 A.N.Nagar
          Vinayagapuram
          CBE-641035
          I placed a complaint regarding phon edead on 1/8/2011 on IVRS as
          well orally with your customer care at Ganapathy.
          But till date no action has been taken.
          My query
          1. Will the problem will be rectified If yes When?
          2. Should I pay for the period when the service was not provided ?
          If yes Why ?
          ( I understand that BSNL is not a charitable trust to be run
          on donations. Because when you are a service provider you can only
          charge for the service provided)
          3. Without rectifying the complaint you give false information
          (via SMS on [protected]) that the problem is rectified and the
          complaint is closed. Can't this be considered as a case of cheating ?
          4. Because having believed your SMS I make commitment of
          delivering some work through mail I am unable to do so. So I have
          incurred a heavy loss. So who will pay the compensation?
          5. Whom to contact to get this problem solved.Kindly give me a
          contact who will really attend the phone.
          Though I understand that BSNL never bothers to reply to any of the complaints. I am waiting for a response from your side to take som alternative measures.

          Please do reply since this is not one time problem but happens
          everymonth and I need to find an alternative way to solve this problem


          Unnikrishnan B

          BSNL Coimbatore — Shifting Delay

          I had applied for shifting of my telephone from Ganapathy to Thudiyalur on 5th Sept 2011. Till date this has not been done. They are making me walk up and down to both the exchanges and their call centre does not have the power to accept complaints/grievances.

          Am seriously thinking of moving to a private player.

          My number is[protected]
          Sir,
          My telephone number is[protected], I registered complaint in SIDCO BSNL Office on 27.9.2011. But still none of the tecnicians came to my home to look into the issue. If we not pay the telephone bill within due date, they put fine. But there is no response from BSNL telephone department so far. Someone has to take action against them. Especially in SIDCO BSNL office, service is very poor.
          From, A.Soundarraju, My telephone no.,[protected] was not functioning for the past 30 days. It was dead or giving un tollerable noince. Totally I cannot use the phone. I gave the complaint to no., 197 daily and they will give one docket no., in the morning . By evening I will get a SMS stating that your docket no., is closed with out repairing the line. The same practice is going on for the past one week. I registered the complaint in Ttatabad II exchange and still no action is taken to set right the phone line. But as usual I will get the monthly payment bill for the unused phone line. BSNL phone is not a useful service but it is a burden for us rather than a satisfactory service. This is one sample how the Government of India under taking are functioning. Then how can we expect a good patronage the government sectors.
          Sir,

          My Telephone no:[protected] is dead for the past 25 days. In spite of booking of complaints at exchange no action is being taken to rectify it till now
          mr.sahabudheen from salamath nagar, karumbukadai..
          no:[protected]
          i logged the complaint 1 week before still didnt clear my compalint..
          i called ukkadam exchange also.. but still no response from them..
          they r closing the complaint without clearing it.. pls help me with this..
          From
          R.Bhuvaneswari
          17/1, T.S.Puram
          Tirupur 641601

          To
          The Accounts Manager
          BSNL
          Tirupur

          Sub: facing problem in making bill payment online
          Ref: my land line no. [protected]

          Respected Sir,

          I am trying to make my bill payment online since past 4 months. I am unable to do the same. I am getting the message "username already exist". Even I am unable to register my details. Here also I am getting the same message. Just now I found, it is one of the customer in the same name "bhuvanesvari" is registered from Salem.

          So, Kindly inform me what to do? Because of this problem I am always making the payment with the late fee charges.

          Please reply me at your earliest.

          Thanking you

          R.Bhuvaneswari
          mail id: [protected]@gmail.com
          Landline no:[protected] Bell not Ringing

          Sir,

          My Telephone no:[protected] is in Bell not Ringing status for the past 1 Month. In spite of booking of complaints at exchange no action is being taken to rectify it. I was told that its due to "Cable Fault". We have missed many clients due to this & still our problem has not rectified.

          Plan Migration:-
          We had 5 landline connections (2303191, 92, 93, 94, 95) in our Company, but due to poor service we have terminated 3 of the landline connections. Now we are using only 2 out of 5. We have requested for Plan Change for 2 of our landline numbers i.e[protected] & 2303195 last 6 months back under Basic Plan 99(Incoming Only). But again instead of changing the plan they terminated one of our Landline connection. After several request we retained the number. Then while Bill was generated we found they have charged an installation price of Rs.500/- (The BSNL persons have treated the plan change as new connection). Still we are receiving bill in some other tariff.
          My Telephone no:[protected] is dead for the past fifteen days. In spite of booking of complaints at exchange no action is being taken to rectify it. I was told today by the assistant in exchange yes you have come 15 days before, whenever airforce area Kangeyampalayam coimbatore exchange is approached.they tell some stories and sometimes due to luck it gets automatically stored. We find it mostly all the connections are loosely/ temproarily wired no proper apt rooting.
          Please check the entire area BEHIND NELLAI TRADER KANGEYAMPALAYAMyou will find tapping is done/ jumper is put, wire is twisted and loose hanging.
          IAM AN EXSERVICE MAN I FIND VERY FREQUENTLY THE LINE IS DISTURBED
          K Subramanian
          0422/ 2683060 is down not working since repeated complaints
          My Telephone no:[protected] is dead for the past four days. In spite of booking of complaints no action is being taken to rectify it.

          R.Viswanathan
          Hello Sir/Mam,
          [protected], this is our landline registered under the name Mr K Padmanabhan. The telephone line from the junction box to our internal devices is damaged very badly. We asked the telephone line man of our local area to look into it and never came to our place once as couple of years back we had the same problem and when asked to correct the problem he didn't even respond and we did not give deewali bonus so from then on he never came to us ever again. Are we as Indian citizen servants of these government officials? What is that we have to do now? I son of Padmanabhan will never give a damn to that man and we are treated like this. Is this what we deserve being a citizen of India?
          Hope someone will take action accordingly
          never thanking
          Sidharth
          bsnl coimbatore - phone line not working properly


          Landline no:[protected] Dead
          The sengundar ilaignar munnetra sangam
          sengundar maaligai
          vadavalli busstand, vadavalli
          coimbatore tn 641041

          Sir,

          My Telephone no:[protected] is dead for the past twenty days. In spite of booking of complaints at exchange no action is being taken to rectify it. I was told that its due to "Cable Fault", whenever the vadavalli, coimbatore exchange is approached. Still, they are claiming the bill for telephone and broad band as usual. Kindly advise me what to do next?
          Our phone is not working we are faced lot of problems kindly correct our pco line

          Thank u
          SIMS
          vadavalli
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            S
            sureshparihar
            from Udaipur, Rajasthan
            Sep 1, 2010
            Resolved
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            Resolved

            Address: Sirohi, Rajasthan

            my mobile no [protected] we have not recive bsnl compney message we have also submit retarn aplication at sirohi exange.
            Aug 13, 2020
            Complaint marked as Resolved 
            BSNL GPRS
            sir
            my no.[protected] this no sim los
            so lock the sim
            sir
            i lost my mobile
            my no.[protected]
            so please lock sim
            thanking you
            yuurs
            V.Srinivas Rao
            plot.502 Chitralayout
            Beside M.G.Law collage
            NTR Nagar L.B.Nagar
            Hyderabad
            i am shivaprasad
            pl

            sir

            my mobai no [protected] not actived gprs pl sir gprs actived my mobail
            Dear sir,
            I had buy a bsnl krushi plan card before 1 month for high speed gprs. Its gprs speed is great but only for 20-25 days. Then, its gprs speed become so poor. Now i hate to myself that why i had buy this card.
            My mobile no. is [protected]. i hoped that this sim card keeps us happy forever but it can't keep us happy for only 1 month also. I had buy 4-5 cards of bsnl krushi plan. But now i think that why don't i destroyed this all card.
            Please sir take some action on this all. i requestu sir please.

            Sunil Ajmera
            Akola, Maharashtra
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              K
              kamalsomani
              from Jaipur, Rajasthan
              Sep 1, 2010
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              Address: Jaipur, Rajasthan

              Dear sir,

              I have requested to shift my connection to my new home at 4/218,Chitrakoot, vaishali nagar, jaipur from my old rented place 8/42, Vidhyadhar Nagar, jaipur.

              I registered my request on 22-july-2010, and till today their is no action from your side.


              Since the working hour of Vaishali nager is so odd, that i have to take half day leaf from my job, I prefer the online BSNL Customer Care Portal.
              their it shows that my connection is inactive.
              when i go to Track MY Service Requet It shows that the Service Order Created has been issued on 22-July-2010 itself.
              and the new telephone no. has also been issued.

              I have tried to contact my nearest exchange at vaishali nagar, but they say that they don't have free line in my lane. Don't know how true it is or do they want any bribe to get the installation done.


              i have already paid 1yr. advance for my Broadband connection on for it. and its more than a month and its still not installed at my new place, and i have to keep paying the bill.

              plz somene help me inn this regard what to do, should i pay the bill nor not.

              Att. is the screen & Sheet from BSNL Web Based Customer Care Portal.

              thanks
              kamal somani
              Mobile: [protected]

              BHARAT SANCHAR NIGAM LTD — SHIFTING OF BROADBAND CONNECTION

              WE HAVE SHIFTED TO A NEW ADDRESS AS PER THE COMPANYS POLICY AND REQUESTED BSNL FOR SHIFTING OF PHONE LINE TO NEW RESIDENCE AFTER ONE MONTH Mr.BAIG OF BSNL HAS NOT TAKEN ANY ACTION FOR SHIFTING THE LINE DESPITE THE FACT BOTH THE ADDRESSES ARE WITHIN THE SAME COMPANY PREMISES.

              THE BSNL OFFICE RAIGARH, CHATTISGARH DO NOT RESPOND SAYING MR.BAIG IS HIGHER OFFICER WE CAN NOT DIRECT HIM, HIS MOBILE NO- [protected] YOU CAN CONTACT HIM.
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                F
                friendsubhankar
                from Egra, West Bengal
                Sep 1, 2010
                Resolved
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                Resolved

                Address: North 24 Parganas, West Bengal

                I HAVE BOUGHT A TOPUP BSNL PREPAID CARD OF MRP 20.00 , AND I TRY TO RC MY A/C [protected] BETWEEN 10:30 PM TO 11:00 PM ON 30th AUG 2010, BUT TILL NOW I HAVE NOT RECEIVE MY BALANCE. MY VOUCHER SERIAL NO. .. [protected] . I CALL BSNL CUSTOMER CARE THEY TOLD JUST WAIT WAIT AND WAIT.

                ITS A GREAT LOSS TO US AND TO OUR COUNTRY IF WE ARE NOT GOING TO TAKE ANY ACTION THEY WILL DO. MY No. [protected]
                SUBHANKAR BISWAS
                VILL - BISHNUPUR
                P.O. - EAST BISHNUPUR
                P.S. - GAIGHATA
                DIST - NORTH 24 PARGANAS
                PIN - 743273
                WEST BENGAL
                INDIA

                MOB : [protected] / [protected] / [protected]
                Aug 13, 2020
                Complaint marked as Resolved 

                top up voucher — about the offer balance

                sir,
                i have recharged my mobile no.[protected] with Rs 500 top up bocher .from which i have to get a balance of 600 .but only i have get a balance 445.i have talked to customer care only they gave the complain no.[protected] but till today can't solve my problem although i have recharge my cell on 30.10.2008

                bsnl top-up voucher — irresponsibility of customer care

                i have purchased a bsnl top up voucher of worth Rs110.i tried to recharge it 3 times.All time failed. now i got a message as "invalid voucher". i was trying to contact customer care for 30 Hrs.i couldn't succeed. what should i do.
                I have recharged my mob . no [protected] by SBI online mobile banking facility at 30/04/2012 at evening 55 rupees two times but balance did not come to my mobile while 110 rupees deducted from my bank account. top up successful message came to my mobile at same time but balance didn't come to my mobile. Regarding this I talked to customer care but they are telling that balance will be refunded automatic in my a/c. but all vain.
                Pls. attend it shortly.
                thanking you.
                From: avadhesh soarath mob no. [protected]
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                  bktarun
                  from Dhoraji, Gujarat
                  Sep 1, 2010
                  Resolved
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                  Resolved

                  Address: Samastipur, Bihar

                  Dear Sir,

                  I am using broadband connection since last 4 months, my tel no. is[protected]. I am using the model C2110 modem. The problem is that the light of link blinks every time, it does not become stable which is necesary condition for connecting to the Internet. The light of data is always off. I complained it many times to local exchange, on the no. 1500; but I didn't get any solution. I am annoyed from this problem since approx. 25 days.
                  Please give me immediate solution. My e-mail id is [protected]@gmail.com

                  Thanks in advance....
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  BSNL Broadband — data link

                  I wish to change my monthly home plan Rs.250/- to Rs.125/- for which sent fax to Mr.A.K.Basu, DE, Board Band Division, Salt Lake, Kolkata, reply of which is yet to receive. Please advice, how do I process the same through mail.
                  Pradip Chowdhury
                  Ph[protected]
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                    D
                    discovers
                    from Mumbai, Maharashtra
                    Aug 31, 2010
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                    Address: Nashik, Maharashtra

                    Respected Sir/Madam,
                    I m unable to unsubscribe to the SMS service of 12555 which deducts my prepaid balance by Rs. 20 every week and sending devotional SMS. I have not subscribed to this service. BSNL have started sending SMS by itself. Please ask BSNL to stop this service on my mobile number : [protected].

                    Thanks.
                    Respected Sir/Madam,
                    I m unable to unsubscribe to the SMS service of 12555 which deducts my prepaid balance by Rs. 20 every month and sending devotional SMS. I have not subscribed to this service. BSNL have started sending SMS by itself. Please ask BSNL to stop this service on my mobile number : [protected]

                    thanks...

                    sandeep kumar
                    chakia-chandauli
                    Respected Sir/Madam,
                    I m unable to unsubscribe to the SMS service of 12555 which deducts my prepaid balance by Rs. 15 to 30 every month and sending devotional SMS. I have not subscribed to this service. BSNL have started sending SMS by itself. Please ask BSNL to stop this service on my mobile number : [protected]


                    Thanks..

                    Shabeer Ali
                    Malappuram, Kerala
                    Respected Sir/Madam,
                    I m unable to unsubscribe to the SMS service of 12555 which deducts my prepaid balance by Rs. 20 every month and sending devotional SMS. I have not subscribed to this service. BSNL have started sending SMS by itself. Please ask BSNL to stop this service on my mobile number : [protected]
                    thx
                    RP Singh

                    Farooqui — unsubscribe to 12555

                    Unable to unsubscribe to 12555
                    Respected Sir/Madam,
                    I m unable to unsubscribe to the SMS service of 12555 which deducts my prepaid balance by Rs. 20 every week and sending devotional SMS. I have not subscribed to this service. BSNL have started sending SMS by itself. Please ask BSNL to stop this service on my mobile number : [protected].
                    Respected Sir/Madam,
                    I m unable to unsubscribe to the SMS service of 12555 which deducts my prepaid balance by Rs. 20 every week and sending devotional SMS. I have not subscribed to this service. BSNL have started sending SMS by itself. Please ask BSNL to stop this service on my mobile number : [protected].
                    prakash
                    I am unable to unsubscribe to the SMS service of 12555 (News pack subscription) which deducts my prepaid balance by Rs. 20 every months and sending news SMS on my mobile. I have not subscribed to this service at all but still sffering for the last 4 months. BSNL has started sending SMS by itself. I have lodged so many complants at the number 1503 of BSNL Customer Care and followed procedure told by them. Please ask BSNL to stop this service on my mobile number : [protected].
                    Prof. Raghuraj Singh, Kanpur
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                      M
                      ManojPoonam
                      from Delhi, Delhi
                      Aug 31, 2010
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                      Address: Pauri Garhwal, Uttarakhand

                      sir,
                      i am a subscriber of BSNL Mobile Service with No.[protected].
                      two moths before on 28.6.2010 I have subscribed Laughter Club with 12555 Service of BSNL, for that service Rs. 20 (Twenty rupees) monthly charges has been debited from my account, but no jokes has been provided to me either for listenig or reading through SMS. Again on 28.7.2010, Rs. 20/- has been debited for the same service.
                      I have send them SMS to deactivate the same service as 'UNsublaughter Club' to [protected] ( their service centre) two times on 26.8.2010 and 27.8.2010 between 10:25 p.m. to 11:50 as suggested by the official of Toll-free No. [protected] of BSNL Call Centre and it was also got confirmed from the same Toll-free number that the service had been deactivated.
                      But on 30.8.2010 at 5:30 P.M. again Rs.20/- has been debited from my account. Asking them about the debited amount they are not able to satisfy me and saying that your SMS for deactivation has not been received and you will got SMS about the same within 24 hours whereas earlier I was intimated that the same service is deactivated.
                      Kindly do the needful for me and deactivate the Laughter Clus service (with your service No.12555).
                      thank you,
                      V.K. Devrani,
                      Kalagarh,
                      Pauri Garhwal,
                      Uttarakhand
                      Mob. No.[protected]

                      BSNL — Charging of Services without willing

                      Start of Service without request and non-deactivation of the same service of Laughter Club
                      Sir,
                      Last day I have complaint about non-deactivating the service of Laughter Club. Today when I was searching other complaints I found the same complaint. Therefore, it should be read in a modified way as stated below:

                      Deducted Rs.20/- without request for activation of Laugther Club with Service No.12555
                      A call on 28.6.2010 has been received on my phone no.[protected]. When I press key for hearing, no sound has been heared, I repeated hello, hello but no answer has been received. After some time call ended and after few minutes a message has displayed on my phone mentioning that ' thankyou for subscription of Rs 20/- for Laugther Club and Rs.20/- has been charged and deducted from my account for one month. I am surprised how can BSNL has deducted Rs.20 because I have never press any button for activiate this service. Without my activation request Rs.20/- has been deducted by BSNL. It is fraud.
                      Again on 28.7.2010 Rs.20/- has been charged for continuing/renewing the same service without my willing.
                      When enquiring about the Service from Service Centre and requesting to deactivate the same service they told SMS-"UNsublaughter club" to Message Centre from where you had got message regarding renewing/continuing the Laughter Club Service. I have two times send SMS as mentioned above to Message Centre No.[protected] on dated 26.8.2010 and 27.8.2010 between 10:25 to 10:50 P.M.and also got confirmation regarding receipt of SMS through officials of Service Centre Toll-free Number [protected]. After that I have not got any SMS as was told by the Service Centre Officials. But again on dated 30.8.2010 at 5:30 Rs.20/- has been deducted from my account. Through SMS it was intimated that 'thank you for renewing the Laughter Club Service'.
                      After that I have enquired the Official about that but they have not satisfied me and again given new number for deactivation. I have send SMS to BSNL on the new number but It was displayed that 'SMS sending was failed' but they have charged Rs.2/- for the same.

                      Earlier when I was enquiring about deactivating the Laughter Club Service the Service Centre official suggested me to press such and such I have innocently followed and after some time I have got SMS that Rs.50/- was charged for Mega Pack subscription.
                      when enquiring about the this Mega Pack they have not responded in a proper manner and yet not given satisfactory information about the same.
                      Sir, kindly do needful to return my unwilling deducted amount and conveyed my complaints to higher authority before BSNL again debit some amount from account for next month. I have also contacted custmer care spending hours but they are responding properly and giving me wrong number through which I am unable to deactivate the above mentioned service.
                      V.K.Devrani
                      Mob. No.[protected]
                      Kalagarh,
                      Pauri Garhwal,
                      Uttarakhand

                      BSNL — Deactivation of Laughter Club services

                      sir,
                      Namaste,
                      Kindly refer to my complaints dated 31.8.2010 & 1.9.2010 on the same subject.
                      In this continuation,
                      I was further suggested by Toll-free No. [protected] of BSNL service centre to SMS at 56300 as UNSUBJOKE and I have tried two times, Ist on 31.8.2010 at 11 P.M. and I have got message that "This service is not available at the moment, please try after some time". Again I tried on 2.9.2010 at 9:30 P.M. but I have got message that "This service is not available for your Operator" and Rs.2/- has been debited from account for the same at both attempts.
                      then I again asked the Service Official why this happened.
                      Then One Official named Sachin suggested to phone at 12630034 for deactivation and you will be charged 30 paise per minute. I asked why earlier person suggested 56300 for SMS and Rs.2/- has been debited from accounts then the Phone has been put down by the official.
                      sir, Please do as earlier as possible for deactivation of this Laughter Club service from my mobile
                      and also my account will be credited of the same account for what I have been wrongly charged.
                      Thanking you

                      V.K.DEVRANI,
                      KALAGARH,
                      PAURI GARHWAL,
                      UTTARAKHAND,
                      MOB. NO.[protected]

                      BSNL — deactivation of laughter club pack

                      pls do deactivate my laughter club package ....am being charged for this package which i didnt activate before.......my no is [protected]

                      BSNL — LAUGHTER CLUB CLOSE

                      Refer complaint number J[protected] dated 26 OCT. 10 Refer complaint number K[protected] dated 25 NOV. 10 My mobile number is [protected] BUT LAUGHTER CLUB SERIVCE NOT CLOSE AND 23 DEC.10 AGEN 20 Rs. BLANCE DIDECT
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                        D
                        de_rajaa
                        from Gurgaon, Haryana
                        Aug 31, 2010
                        Resolved
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                        Resolved

                        Address: Karimganj, Assam

                        I AM RAJA DEY OF STATION ROAD, BADARPUR, DIST-KARIMGANJ,788806 ASSAM, SUBSCRIBER OF BSNL PRE PAID AND POST PAID VIDE CELL NO- [protected] (POST) / [protected] (PRE) FACING LOT OF PROBLEM REGARDING BSNL S.T.D. SERVICE. EVERY MONTHS 3-5 DAYS I COULD NOT MAKE A SUCCESSFUL S.T.D. CALLS FORM MY THESE 02 NOS. WHEREAS I ALWAYS RECHARGE RS.500/- EVERY MONTH FOR MAKING S.T.D. BSNL TO BSNL FREE BUT I COULD NOT MAKE CALL. MY PER DAY RENT IS 16.666 PS. ALSO WHEN I MAKE CALL FROM MY POST PAID AND PRE PAID CELL I COULD NIT HEAR ANY VOICE FORM OPPOSITE SIDE. I JUST PAY FOR THAT. THEREFORE I GAVE SEVERAL COMPLAINT TO BSNL CUSTOMER CARE. I WANT TO SOLVE PARMANENTLY THESE PROBLM.

                        BSNL IS NOT CONNECTING INDIA , ITS SUFFERING INDIA.. SURPRISED TO HEAR PROBLM TO MAKING CALL IN BSNL TO BSNL (S.T.D.)


                        RAJA DEY
                        STATION ROAD, BADARPUR
                        DIST- KARIMGANJ, ASSAM
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        bsnl pvt — postped to priped

                        mo.[protected]
                        my father mobaile no
                        it postped to priped at[protected] bul sarvise not avelebal in this time to consumer
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                          S
                          secretarylcc
                          from Kotamangalam, Kerala
                          Aug 30, 2010
                          Resolved
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                          Resolved

                          Address: Cuddalore, Tamil Nadu

                          sir, i have a broad band connection and may land line phone number is[protected]. I forgot my portal id and pass word, please send my mail id.

                          thanks and regards,


                          Secretary/Lignite City Club,
                          Block-25, neyveli-607 802.
                          Phone :[protected].
                          Mail Id: [protected]@yahoo.in
                          website: www.lccneyveli.org.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          hello sir my data one plan(dial up connection modem) is not working, please send net password, user name[protected] please send me information [protected]...
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                            S
                            ssdphoto.mangi
                            from Chennai, Tamil Nadu
                            Aug 30, 2010
                            Resolved
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                            Resolved

                            Address: Rajnandgaon, Chhattisgarh

                            sir ,
                            i am mangilal agrawal living from musra i am use bsnl mobile from 3-4 year and here stable bsnl exchange and tower but evry 2-3days line daid and distunbe mobile and landline services i am done any complent to hire person to bsnl co. but not ectivities and soluson thise problome so please seriasly my complent my mobile no.[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I am having lot of signal problem in my mobile which is a bsnl post paid connection. With my prevous nokia mobile it will restart. When i asked bsnl customer care, they didnt explained any thing, just they changed the sim. When i went to nokia, they just updated the software. But issue was not solved. Then i changed my mobile set... but still i am having the signal issue... may be it is not restarting. thanks to nokia for their bug fixed. but bad service by bsnl corp.
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                              H
                              harbhinder
                              from Jalandhar, Punjab
                              Aug 30, 2010
                              Resolved
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                              Resolved

                              Address: Ludhiana, Punjab

                              my pin code bloked i want to know my puk code my mobile no. is [protected] my sim no. is[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              BSNL SIM Card — sim blocked

                              My cell no is [protected] & sim card No[protected]
                              & I have got puk No: 44198201.

                              Cell is not asking puk no but shows sim blocked.
                              I have BSNL SIM and My sim card has blocked and always want for PUK code. Please help
                              Pl
                              Block my number sim card this no [protected].plz help me.

                              my addres @id
                              Sanjeev Chauhan
                              Flat no 201/C 1
                              Opp bsnl tower
                              Chaurch road
                              Kirkee
                              Pune -03
                              Pan card noAHXPC4430G
                              D O B 1/4/1974
                              My new bsnl no[protected]
                              my pin code bloked i want to know my puk code my mobile no. is [protected] my sim no. is[protected]
                              my pin code bloked i want to know my puk code my mobile no. is [protected]my sim no. is[protected]
                              my pin code blocked i wanna know puk code of my mobile no.[protected]my sim no is[protected]
                              my pin code blocked.. need puk code .., mob no:[protected] sim no:[protected]
                              my bsnl sim card is locked iwant know my puk code my mobile no.[protected]my sijm no.[protected]h
                              my bsnl sim card is locked iwant know my puk code my mobile no.[protected] my sim no.[protected]H.
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                                K
                                kvhanuman
                                from Mumbai, Maharashtra
                                Aug 30, 2010
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                                Address: Hyderabad, Andhra Pradesh

                                I HAVE GOT LAND LINE CONNECTION BEARING NO 23740882 WHICH COMES UNDER AMEERPET EXCHANGE. FOR THE PAST 2 YEARS I HAVE GIVEN SEVERAL COMPALAINTS TO THE BSNL AUTHORITIES BUT ALL ARE INVAIN. BUT TILL DATE NO ONE TAKEN CARE OF THE SAME. I MET JE, AE. AND ALL CONCERNED AUTHORITIES BUT NO BODY SOLVED MY COMAPLAINT. EVENTHOUGH THE PHONE IS NOT PROPERLY WORKING I AM PAYING THE BILLS IN TIME.
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                                  S
                                  saurabh 123
                                  from Mumbai, Maharashtra
                                  Aug 30, 2010
                                  Resolved
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                                  Resolved

                                  Address: Patna, Bihar

                                  applied for a BSNL land line connection with duly authoirzed documents, photo & cash of Rs 500 wide receipt number 2556, dated 13/08/2010. I was promosed a connection in 3-4 days time.
                                  I have been following it up with the the sales associate on[protected], SDO on [protected], line man on [protected] but all of them have diffrent stories and their is no clue with them. I was also verbally told that a number [protected] was alloted for me but all in vain because even after 15 days the installtion is not done.
                                  ver frustrated and hurt with the ignorant behaviour of BSNL staff.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    B
                                    binu.mc
                                    Aug 30, 2010
                                    Resolved
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                                    Resolved

                                    Address: Kottayam, Kerala

                                    Dear Sir,


                                    I have lost my Sim card which was having BSNL Excel Prepaid. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

                                    My number is [protected]. Please help me in this concern.

                                    With thanks

                                    email address:[protected]@gmail.com
                                    bindhu scaria
                                    Complaint marked as Resolved 
                                    BSNL CellOne SIM - block my SIM -9447295156 BSNL CellOne SIM - block my SIM -9447295156 BSNL CellOne SIM - block my SIM -9447295156
                                    Apr 16, 2014
                                    Updated by binu.mc

                                    BSNL CellOne SIM — service in ahmedabad network

                                    Dear Sir,

                                    My Mobile No. [protected]
                                    I Mr. Jayraj jain inform you that when I am in Ahmedabad ( Gujrat ) I can not get Net Work last time dt. 17/09/2008 & 18/09/2008 at Ahmedabad I facing this problem
                                    Then I contact at Nasik to at[protected] & talk with Madam Patil & contact at Ahmedabad at[protected] with Sanjay Shah Sir they trying their best but my problem is not solved so kindly solved my problem because My mother is at Ahmedabad for medical treatment .

                                    THANKS & REGARDS JAYRAJ JAIN

                                    NANDURBAR
                                    Dear Sir,


                                    I have lost my Sim card which was having BSNL Excel Prepaid. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

                                    My number is [protected]. Please help me in this concern.



                                    With thanks,

                                    email address:[protected]@gmail.com
                                    bindhu scaria
                                    Array
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                                      E
                                      EMDAD
                                      from Egra, West Bengal
                                      Aug 30, 2010
                                      Resolved
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                                      Resolved

                                      Address: Hooghly, West Bengal

                                      SIR/ MADAM,
                                      I HAVE GOT NET CONNECTION ON FIFTEEN DAYS AGO,FOR MY BUSINESS;
                                      BUT I HAVE NOT YET RECEIVED NO NET SERVICE FROM MY PANDUA, TELEPHONE EXCHANGE(DHANIAKHALI EXCHANGE)
                                      I HAVE FILED A COMPLAIN LAST WEEK, BUT STEEL NOW I HAVE NOTYET RECEIVE ANY RESPONSE FROM MY EXCHANGE,
                                      OUR EXCHANGE S.D.E SAID" WHAT CAN I DO"
                                      SO PLEASE TAKE ACTION AS EARLY AS POSSIBLE,
                                      THANK YOU
                                      MY, TELEPHONE NO.[protected]
                                      MOB-[protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      BSNL Broadband — not receiving signal

                                      Sir/Mam,

                                      I am unbale to receive the signals of broadband for my telephone no. 246883 for the last 12 days. I was told by the department to change my modem which I did but still no signals are coming till date. If my problem is not sorted at the earlies or given a substantial reassurance I may be forced to discontinue the connection as well as the telephone no.

                                      a sufferer

                                      (Naveen Dewan)
                                      H.NO. 64-A/L
                                      New Colony
                                      palwal
                                      phone no.[protected]
                                      Sir/Mam,

                                      Government Polytechnic Dehradun has a BSNL Broadband Business Plan at telephone number[protected].Which is not working from the date of installation. We have already paid due amount in one time.Due to non connectivity Students are suffering academic and financial loss to govt and students. Please do the needful action immediately.

                                      a sufferer

                                      (dharmendra Prakash)
                                      Lecturer Computer Engg.
                                      Govt polytechnic dehradun
                                      Pitthuwala.
                                      Clementown Exchange.
                                      Ph[protected]
                                      Resp. Sir,
                                      My broadband connection frequently go disconnect which is connected to[protected]. I lodge complaint to your deptt. of BSNL at Agra CTO Compund in regular basis. They are unable to find the fault too. Pls. help me out.
                                      Thanx
                                      Yours truly
                                      not receiving link / faulty modem C2110
                                      Sir/Mam,

                                      I am unbale to receive the signals of broadband for my telephone no.[protected] for the last 10 days. I was told by the department to change my modem which I did but still no signals are coming till date. If my problem is not sorted at the earlies or given a substantial reassurance I may be forced to discontinue the connection as well as the telephone no.
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                                        S
                                        santosh kumar iaf
                                        from Chandigarh, Chandigarh
                                        Aug 30, 2010
                                        Resolved
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                                        Resolved

                                        Address: Srinagar, Jammu and Kashmir

                                        respected sir,
                                        Im a airforce personnel posted in j&k.we r not permitted to go out of camp.n my outgoing calls hav been barred since last 17 days.when i contacted customer care,they told that my usage was more than credit limit n my no will be activated after paying the bill for august.i paid the bill on 25th of aug.after that also my outgoing calls hav not been restored.i hav repeatedly called customer care n given complaints,but no action has been taken.im very frustrated n dnt know wat to do.plz help........
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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