Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Whenever broadband disconnects, I reboot the Modem and I am able to establish the connection immediately. Like this, every day, I have to reboot the Moden not less than 10 to 15 times. This is causing lot of problems as the broadband gets disconnected while making payment on internet and I am unable to find out whether the payment is made or not. Similarely, whenever I download some files, at the end, the broad band disconnects and I have to restart the downloading once again from the beginning causing loss of time and money. I request Hyderabad BSNL Authorities to look in to the matter and provide solution so that I get uninterrupted broadband service.

This is a complaint from the number[protected].I (Vasundhara) have opted for the 750 PLUS offer for the BROADBAND Connection on 4th of January, 2009.I am unable to connect to the internet during the evening hours from 6 P.M. to 6 A.M. Complaint is being given by me daily to the number [protected].On calling to this number the CSR(Customer Service Representative)are telling that the information regarding this number is not available in their DATABASE. If that is the case then how am I able to access internet during the day time by providing correct username and password?

Today I received the call from Customer Care regarding this problem. The people are so careless as when the complaint was regarding BROADBAND they have registered complaint for PHONE connection which is meaningless. Suggestions were given by CSRs to get adjusted during the evening hours instead of solving the problem.
WE ARE VERY MUCH DISSATISFIED WITH YOUR SERVICES AND THERE WILL BE NO OPTION TO GO FOR PRIVATE CONNECTIONS.
I hope the problem will be solved in the next 24 hours or at the earliest.

I too am facing the same issue where the connection gets disconnected. When I tried logging a complaint, BSNL sent a line man rather than a IT technician to resolve the issue. They checked the phone, said it is ringing, you can make calls, so everything is ok. They asked to log a complaint with 12678 if I face any more difficulty. That was the first number I had called to log a complaint but they said they dont have my name in their records. The connection gets disconnected abruptly approximately every 10 mins. Had I known this I would never have opted for BSNL. Can the concerned authorities please take necessary action to resolve this issue majority of BSNL subscribers are facing.

I am also facing the same issue where the connection gets disconnected. When I tried logging a complaint, BSNL sent a line man rather than a IT technician to resolve the issue. They checked the phone, said ur phone is working properly n he leave from there. The connection gets disconnected abruptly approximately 10 times in every 10 mins. Had I known this I would never have opted for BSNL. If BSNL have authorities. please take necessary action to resolve this issue majority of BSNL subscribers are facing.

Whenever broadband disconnects, I reboot the Modem and I am able to establish the connection immediately. Like this, every day, I have to reboot the Moden not less than 10 to 15 times. This is causing lot of problems as the broadband gets disconnected while making payment on internet and I am unable to find out whether the payment is made or not. Similarely, whenever I download some files, at the end, the broad band disconnects and I have to restart the downloading once again from the beginning causing loss of time and money. I request Hyderabad BSNL Authorities to look in to the matter and provide solution so that I get uninterrupted broadband service. my phone number is 23092171

The primary reason for the whole trouble/mess up is the allotment of broadboard lines beyond its capacity. The problems expressed/faced by the above persons are correct, true and complete in all respects. I too had a problem 6 months ago when I was in the 500 Home Plan. Since then, I switched over to the new plan. Now, I am facing this problem occasionally. However, to overcome this, I have to reboot the modem frequently. Further, I have to run diagonostic test also.

I am also facing the same issue where the connection gets disconnected. When I tried logging a complaint, BSNL sent a line man rather than a IT technician to resolve the issue. They checked the phone, said ur phone is working properly n he leave from there. The connection gets disconnected abruptly approximately 10 times in every 10 mins. Had I known this I would never have opted for BSNL. If BSNL have authorities. please take necessary action to resolve this issue majority of BSNL subscribers are facing. my phone no is24002292.

i am also facing the same problem... initially i's thinking that i hav a s/w problems...but now it seems that its their fault... i really wanna get rid of this...

I too facing the same problem as many of them where the BB connection gets disconnected very frequently. When I tried logging a complaint, BSNL sent a line man rather than a IT technician to resolve the issue. They checked the phone line & tried to convience me that everything is ok, no such problem occur from their side`.Despite of giving several reminders no action has yet been taken, now I have become fed up of this connection.I kindly request the concerning authorities to look into the matter & do the needful

BSNL(Bull Sh*** Nigam Ltd.) is an organization(?) that I am subscriber of (Home 1350 UL Plan). Let's concentrate on UL. How many ULs I got with this connection. 1) UnLimited Tension i[censored] ve something official deadline based work to do. 2) UnLimited loss of face in the office. 3) UnLimited numbers of calls to KashtMar Kare (customer care) with onle one response- Koramangala server down. 4) UnLimited number of BSNL cell no of those to contact to get my problem fixed because customer care is careless itself !!! Agony doesn't end here. In my apartment one day one BSNL type man came, rang the doorbell and asked us whether we lodged any complaints for broadband issues. I at once said WOOOOOOOW !!! I called my wife and told GOD himself has come !!! I told him very politely, although it was very tough, that we tried lodging complaint but we got some cell numbers perhaps one of them sent you. He at once realized that we did not lodge any complaints and gave me, Guess What !!!, another bsnl cell no. And then he told he has come for someone's else's complaint and he can only solve our problems if ***** whatever u cud understand I didn't have patience to hear that If clause. Imagine my plight after satisfactorily enjoying 2MbPS Airtel BB for 1.5 yrs, how i must be feeling. Connection never lasts for more than 30 mins. I lose my VPN and can't work from home. Unlike others I've no plans to appeal to so called authorities otherwise I will get guess what yet another contact number. With heavy haert I got married, changed my house and with even heavier heart I had gone for BSNL but now the time has come to feel light and say Bye Bye to all this. And one more thing... Deepika Padukone(Brand JhAmbassador) never came even in my dreams to enquire about my connection.

if your broadband gets disconnected
1) with stable DSL LINK LED then your system could have effected with virus..u can confirm this by connecting to another laptop or so...
2) with stable LINK LED, your LAN drivers might have corrupted reload them or might have limited or no connectivity yellow mark..then go to your LAN properties and then tcp/ip protocol properties ..change to manual mode...give ip adress 192.168.1.4 click on subnet mask than give default gate way 192.168.1.1 then ok ..close...
3) with DSL LINK BLINKING frequently...it can be line problem or splitter problem...connect line to modem bypassing splitter and check..or check your phone if you could observe any noise in your receiver..if so coplaint through 198 booking repeatedly till linemens come and solve...

or contact your junior telecom officer concernd for reprogramming your modem...

problem occuring during downloads since 7 days... no downloads since last 7 days...

my internet is having the problem while im downloading any file from internet... THIS WEBSITE IS NOT FOUND is the message what i get every time what i get when i start download any thing... some one from your office rang me today n told that my problem is rectified. but even though im facing the same error... please solve my problem as soon as possible...

Dear friends in this third world country do not hope better things.Everything will be third class.But dont blame those people.Govt. means ours, not theirs and dont let them to ruin BSNL.Complain at RIA(right to information act)to PIO(public information officer)at BSNL offices.I complain every month, it is time pass atleast they have to work on papars.Really don't hesitate, they are not serious we are also not serious...Good luck

BSNL Broadband — Frequent Disconnection in my BB connection

BSNL Broadband-unlimited Connection
..........................................................

I am facing frequent disconnection in my BB ADSL line, Please do the necessary as soon as possible.

Francee A.M.A
[protected]

Dear Sir,

I need to deactivate mobile radio service .

Kindly send me the procedure for deactivate the same.

With Regards,

BSNL students plan is a cheating plan from BSNL, and its stupid plan. If the card period is expired the balance amount also will vanish. and the response also very poor. That stupid peoples not serving nation, they are working just for salary

i am not satisfied with students plan in the regards that we have only one validity recharge available with this plan...

i am not satisfied with BSNL student plan in this plan we have only 165 sms for the month this is very very poor "please launch the old plan 2000 sms for the month please please humble request of karnataka students"

i am not satisfied with students plan in the regards that we have only one validity recharge available with this plan...BSNL students plan is a cheating plan from BSNL, and its stupid plan. If the card period is expired the balance amount also will vanish. and the response also very poor. That stupid peoples not serving nation, they are working just for salary

Dear Sir/Madam

I am Santosh Kumar using bsnl student power plan from last 4years.now i want change this to another plan, but your cautomer care people say some time it possible and some not. from last 1year iam continues calling to caustomer care.finally i go the Bsnl office their they people also say not possible this change.why i want change means its call charges are very high local call Rs.1.20 and std Rs.2.40 paise only sms are free.so thatswhy i want to go in to the other plan but your people say you cant change this plan to other plan. if you want change plan then take any but different number.you cannot get same number in other plan. so please clarify me if we cannot get same number in other plan. so why its compalsary to take bsnl plan in market we have so many other options with good attractive plan and they give very good quality service also if compair with you.i think in this this matter you also satisfided with us pls revort me ASAP.

Thanks & Rgds
Santosh

bsnl is the one and only network with worst customer supports. i had a call 2 your customer care many times but they are not responding properly they just put my call onhold and after some times they just discontinuing the call actually, i just asked about the plan changing but those peoples are doing like this. wht the hell s gng on there ?

I have bsnl student plan.but now the validity of the sim is over.So now i need to change the student plan.Though castomar care told me that i[censored] recharge with Rs 42/- (F.R.C) then your student plan will change into Saral Anant.But it does't happened. So I am very disappointed.Plz give me a solution.Even the monthly rental of the student plan is changed into Rs 40/-.It's not possible for a student to recgharge with Rs 40/- every month.

I too have applied with receipt no. 2556 for a land line copnection on dated 13/08/2010. but still no concrete reply on the status.
It was on name of Saurabh Suman, 304, Kaushlay estate, dakbungalow rd, patna . the sales associte no[protected], SDO( AK Chodhary) number [protected] and the line man with no. [protected] were requested, chased and contactd again and again but all in vain. Most irresponsible and non proefssional people I have ever exprenced. as per their verbal info a number [protected] was even alloted to me and inspite of that een after 15 days theire is no installtion

cellone mobile services — security cash not refunding

Dear sir,
I am really thankful to you that you are receving complains and solveing it for which we are obiliging. Before two year my father Mr. Kashinath das was a customer of Cellone servises. For some reason we close our a/c with final settelment of bill amont Rs 3067/-(RUPEES THREE THOUSAND SISTY SEVEN ONLY), which was paid by myself (Krishna Chandra das). But still now i am not found my security deposit which was given at the time of receiving new connection of cellone sim card.
So please kindly register our request and solve it for which we will remain grateful at you.

BSNL CellOne Prepaid SIM — outgoing is not started

respected sir,
I was perchased a prepaid sim from local dealer in the month of march 2008 but outgoing is not start in my sim till now what i wii do ?

respected sir, as i purchased new sim card from local dealer two months back. at present the sim was not working. in the screen (sim rejected) was displaying.please activate the sim.

i have send compaint inthe name of hensonraj without my mobail no, please note the no [protected]

respected sir, as i purchased new sim card from local dealer three months back. at present the sim was not working. in the screen (sim rejected) was displaying.please activate the sim.

i have send compaint in the name of Krunal Ishvarbhai Rudani without my mobail no, please note the no [protected]

respected sir, as i purchased new sim card from local dealer three months back. at present the sim was not working. in the screen (sim rejected) was displaying.please activate the sim.

CellOne — POOR CC SERVICE

The wrost coustomer care service belongs to great CELLONE or BSNL. U havr to solve ur own problem, noone is in customer care for pick up ur call.

bsnl/cellone mobile phone connection — Poor range..

I am facing a low range problem in my house. Before 11 months i am getting strong signal from Pulamon tower, The aerial distance from my home to the tower is around 1km. Now I am getting signal from a tower that is greater than 3 km aerial distance. what to do in this situation.. Now I am using a Reliance CDMA handset with life long connection to receive emergency calls... please advice me...

BSNL, CELL ONE — NON-FUNCTIONAL OUTGOING CALL FACILITY

MY WIFE HAS A PRE-PAID MOBILE CONNECTION[protected]FROM BSNL, ORISSA. OUT-GOING CALL FACILITY FROM IT WERE NOT POSSIBLE FROM MORNING OF 15.08.2008 TO AFTERNOON OF 17.08.2008 INSPITE OF AVAILABILITY OF VALUE AND VALIDITY.
HOW IS BSNL GOING TO COMENSATE FOR THE NON-AVAILABILITY OF SERVICE ?

BSNL Cellone — WORST CUSTOMER SERVICE

I was not receiving incoming messages to my mobile number for past 10 days.I have raised complaint to customer care people on August 13th 2008.Till Aug 19th 2008 the issue was not resolved and when i contact them they are saying that the issue has been resolved on Aug16th 2008.Improper informations are being informed to the customers.I have never seen worst customer service like BSNL.Its paining...Concern officers are not taking appropritate action on this...

CellOne - Postpaid - Plan100 — complaint no:D1500349 DATED 15-04-08 AC.NO.201632206

With reference to my above complaint i.e lost mobile(no.[protected]) i have recieved the following bills

BILL NO.& DATE AMOUNT
[protected] DTD[protected].00
[protected] DTD[protected].00
[protected] DTD[protected].00

I have clearly instructed you to close the account after the mobile ([protected]) was lost ON 15-04-08 and requested to credit the RS.57 TO MY OTHER ACCOUNT[protected].If it is not possible to credit to the above account the same may be sent to my residential address.

with best regards

ANANDA KUMAR

HND Technology — poor services

My friend purchase a postpaid sim of vodafone by atul and promise that sim will be activate with in 24 hours to 48hours but after 100hours my sim is not activate and all mostly staff employee not recieve my phone.i give a advice vodafone connection not prefer, if you want a postpaid connection then other option choose.

I faced same problem

CellOne Mobile — no network

MY MOBILE PHONE IS VERY LOW NETWORK IN LAKHNI BAJARWAD NEAR GRAMPANCHAYAT AND SO I MISSED VERY MUCH ARGENT CALL SO PLEASE SOLVE THIS PROBLEM

I have a cell one mobile no. [protected]. However despite my repeated complaint to the customer care Chennai. My caller tune service are being charged for last the 02 month while i have never consented for this. I have sent messages on 56700 for numbers of times but it says "YOUR REQUEST IS ALREADY PENDING". Neither I am being given facility discontinue or continue this facility for the last three month. Kindly bring this fact to your senior officials who ever is compitant for this redressal and advice accordingly to me.

i have a cell one connection . sometimes i send sms to my friend in abroad that message got there as a error message and repeat message on many many times.this network complaint or phone complaints? pls send reply

my sim was rejected and my mobile number is [protected]

BSNL Cellone services — voice not audible inside the residence

Dear Sir,
I am residing at Rama Rao Road, Mylapore chnennai and my cell one Number is [protected].
I am not able to use the cell phone inside my house ever since I started using the same i.e.for nearly 3 years. Please find out the reason for the problem. Perhaps the tower nearer to my house is not powerful enough. Please take action. regards

dear sir,
my number is [protected] my cell is missing with sim.

s.senthilkumar
old number 10c, new number 355,
gandhi road, anupperpalayam,
tirupur 641652.

so please deactivate this sim.[protected].
wbr,
s.senthilkumar

I am having a cell one mobile no. [protected]. However despite my repeated complaint to the customer care Chennai. teh complaint not yet rectified. BSNL imforming self as a nationwide big servise provider . yes it is true. but BSNL cant able t oprovide teh servise at indoor, its service reached up to open upstairs of my home.

I request BSNL to provide INDOOR service. Every time while i make or receiving the call i have t ocame out of the house.
I feel ashame of this while BSNL is feeling or not.

After a repeated reminder still BSNL cant rectify this problem.If not able to provide teh serive why BSNL can functioning " can close teh Cellone servise".

CellOne — limited service

I am working in kalavakkam. there is no signal at any time.
only displayed LIMITED SERVICES

SO MANY FRIENDS TRY TO SPEAK WITH ME BUT I AM IN NOT REACHERBLE AREA.

PLEASE ARRANGE THE TOWER NEAR BY KALAVAKKAM (THIRUPORUR)

THANK U

BSNL — The mobile service goes in bad shape day by day

I am the holder of above said prepaid mobile number from the very beginning of the mobile service of BSNL. Every institution, industrial unit, school, college etc improve his service by the time pass, but this theory fails on BSNL. The mobile service goes in bad shape day by day. The officials of BSNL return the customer daily with new lame excuses e.g. your problem will be solved soon, you have faulty mobile set, the problem is in the other mobile company and we are going to check it. I have contacted your officials so many times for my problems but nobody has tried to solve them.

For your kind knowledge I have my field job, I have to move in different parts of the city. But I have to face problem in outgoing, call drop and most of my contact persons generally complain me that your mobile was out of coverage area. Your official says that it is a net work problem and it will improve by March 2009. I could not understand that how it is net work problem when I am receiving calls from different numbers at the same time I am facing the problem of out going for 4-5 hours when my house is just backside of Telephone Exchange, Phase-II, Dugri. My daughter who is a Lecturer at PCTE Badowal also have a BSNL prepaid connection bearing number [protected] is also facing the same problem.

I request you to intervene the matter. With Thanks.

Yours faithfully,
Swaranjit Singh

BSNL — Poor customer handling

Sir,
I am facing problem to use my land phone as well as broadband services since last August 2008. I has become a weekly schedule to have no dial tone and broadband service and then booking for fault and having it done after two or three days. Sir we pay bill for the whole month but can use it of only half. More over telecom is considered as one of the essential services, but most of the time we remain detached from it.

I have informed the SDE of my local exchange for several times, but hardly got a permanent solution. I would like to request you to do the needful as early as possible.

Thank you,
Regards,
Mohan Lal Pal.
Rajgunge, Banipur,
Howrah, W.B.
Pin-711304
Ph[protected]
Exchange- Sankrail.
Mobile-[protected]

I have a cell no [protected] and a second sim on the same connection [protected](post paid connection ). I have lost the second sim [protected] for which I contacted your customer care people where in their behaviour was not proper and I have to call for more than 15 to 20 times and 3 to 4 persons talked to me and told me to put up the complaint in the police station regarding the indecent behaviour of them. ie., is your customer care people. I would like to know that is this the way the cellone treats its customer. Secondly I would talk to the person who is incharge at my district head quarters regarding your cellone post paid division. I was mentally harrassed by your customer care people In fact it should be customer harrassement agency I am very much annoyed regarding this. You could kindly get the details how many times I have called your cc people and how long it took them to talk to me every time and what all conversation took place acrosss us from 9:50 pm to 11:10 pm. I am expecting an earlier reply regarding this.

CellOne — mobile connection

I HAVE A MANIKJOD CONNECTION AND ALSO A PREPAID CONNECTION WHICH I AM USING FOR THE LAST 4 YEARS. I CALLED CUSTOMER CARE([protected]) SEVERAL TIMES. EVEN I SPOKE WITH ONE OF THE MANAGERS ON THE FLOOR. BUT I AM REALLY DISAPPOINTED WITH YOUR SERVICE THAT THEY PROVIDED. IT IS A LONG TERM ISSUE WHICH I AM FACING. EVERY TIME SOMEONE CALLS ME THE OTHER PERSON IS NOT ABLE TO HEAR ME AFTER 30 SECS OR SO AND CALL DROPS. IT ONLY HAPPENS ONCE I AM IN MY HOME AND IT STARTED PROBABLY 6 MONTHS AGO. AT THAT TIME I REPORTED AND THEY LOOKED INTO THE ISSUE AND IT WAS SOLVED. AGAIN IT STARTED BUT THIS TIME ITS ALMOST A WEEK AND NOTHING HAVE BEEN TAKEN CARE OF AND I AM REALLY FRUSTRATED AND DONT KNOW WHAT TO DO. I ALWAYS RECOMMEND CELLONE SERVICES TO PEOPLE BUT THIS SITUATION HAVE NEGATIVELY IMPACTED ON ME. I DONT KNOW IF THIS COMPLAINT WOULD HELP ME. STILL I WOULD BE VERY THANKFUL TO U ALL I[censored] HELP ME WITH THIS AND GIVE ME A PROPER SOLUTION.

BSNL Cellone — no services SUDDENLY

i HAVE A CEllone connection nO [protected] AND SINCE LAST TWO DAYS THERE IS NO INCOMING AND OUTCOMING CALLS, THE MESSAGE IS THAT THE CARD REGISTRATION HAS FAILED. I JUST DO NOT KNOW WHY ALL OF A SUDDEN THE CELLONE CONNECTION WOULD GO HAYWIRE.
ALSO THE CUSTOMER CARE NUMBER WE TRIED WERE NOT AT ALL ACCESSABLE ALWAYS IT GOES INTO THE THE YOU ARE IN Q MENU AND THEN HANGS AFTER 15 TO 20 MINUTES IT IS MORE FRUSTRATING AND WASTE OF CUSTOMERS TIME.
HOPE SOMEBODY WOULD ATTEND TO MY PROBLEM IN BSNL
RAVI

vinod mangla — phone is dead since 4 months

My Telephone no.[protected] is completely dead from last 4 oths and every week I do book complaint to 1500 call center number. Every time I get assurance that it will be OK in next 2-3 days, but nothing has happened and now I am fed up thinking to surrender the connection. I don't know where should I go, who will hear me in BSNL
my complend is dated on 27-aug-2008.any many time after

I am having a cell one mobile no. [protected]. However despite my repeated complaint to the customer care Chennai. teh complaint not yet rectified. BSNL imforming self as a nationwide big servise provider . yes it is true. but BSNL cant able to provide the servise at very poor, I request BSNL to gve service . Every time while i make or receiving the call.
For what purpose do u having the customercare number. Stupit care. Pls dnt inform this customer care number to all. I feel ashame of this while BSNL is feeling or not.

After a repeated reminder still BSNL cant rectify this problem.If not able to provide teh serive why BSNL can functioning " can close teh Cellone servise".

Please CLOSE THE BSNL SERVICE.

worst Customer Service cant reach customer care after 5'o Clock.
Today from my account, money has been deducted, for this no information from there side.
very very worst service if some money is deducted, the customer should be intimated before deduction or after deduction but no such things is happening.
i just want to know one thing - are they giving us free service r wat -
really felt very bad by being a customer of such service

BSNL CellOne SIM And Samsung Mobile — Loss of cell phone with bsnl SIM

I have lost my cellphone [protected]. please block this SIM as soon as possible

Cust Care people say they will fix problem in 24 hrs n we will call u back. but that never happens even after 120 hrs.(I have experinced it.). Nowadays I dont believe them.
They bully customers.
I hate talking to them.
They are always in hurry to disconnect call without hearing full complaint.

BSNL CellOne — NON ACTIVATION OF GPRS

I TRIED TO ACTIVATE MY GPRS LOGGED COMPLAINTS ALSO AFTER 7 DAYS I GOT A COMPLAINT NUMBER B[protected], DT. 13.02.2009 WHICH IS YET NOT RESOLVED. I AM SO HELPLESS WHAT SHOULD I DO ?

REGARDS

complain no 3425092 were not shorted out it was regarding charged on toll free number while talking to custemer care by Mb no [protected] dated[protected].Again today dated 17-02-09 at 0810 same thing happend on my connection no-[protected].Please pay back my money, and pay attention to to this inconvenient

i lost my sim today so i want to stop working mobile phone thank you my number [protected]

BSNL — Very Poor Customer Support and service

I bought a BSNL USB data card on 27th Jan 2009. In the outlet I was informed that I will receive a speed of min 30 kbps and max 120kbps. However I haven't even received 20kbps till date. Despite my regular complaints over phone, email and personal visit to the BSNL office, my speed has not increased. I am very very frustrated now and want a quick result. Please help me out. I get average 4kbps max 9 kbps(not for more than 5 seconds). Cannot open multiple websites. Takes too long even to open Google.

BSNL CellOne — not rectifying problem

i took new bsnl sim to call my home.i unable to connect to my home saying number is not in use..but i can connect through some other service providers(ex.airtel)..i filed complaint regard this they are saying it will be rectified with in 24 hours if not call again...but from last 2 weeks it is not at all rectified and they are giving same answer...so what i can do...

BSNL CellOne — SMS not received from ICIC Bank

Dear Sir,

I have complained to your considration. I have customer of ICICI Bank as well as to BSNL and registered my BSNL mobail no with ICICI Bank. As per my telephonic communication with ICICI Care they have to sent SMS regarding my account detail but still i am not received SMS from your side. so please consider it & do the needfull. its urgent.

Thanks & Regards

Ramprakash sharma
Khilchipur
Sawai madhopur-322001
Rajasthan

hi i m prashant tomer . i have a cellone sim recharge with 197 voucher. i want to know how to activate gprs . i tried 123 no . but no reply . sir give me new no of customer care .




thanks...

Use XP OS.
Your PC may contain virus programs. Please check.

BSNL - CellOne Services — Bad service and irresponsible behaviour

I have been the Chennai BSNL B-fone customer for the past 8 years and CellOne cutomer for the last 4 years. For the last 3 months, the mobile lines are so pathetic. call gets disconnect in the middle, not able to make call (even to the own network) etc. The necessary complaints are made and initial action has been taken. After that one officer called that they are investigating the issue and will get back to me within a month. It has been over 3 months and still the issue is not resolved. Still the line gets disconnect in the middle of the call, they will charge for the not connected the calls; some time I will get a IVR saying that the number I called doesn't exist(interestingly the number I called just few seconds back) and in the next few attempts the line will connect.)

BSNL claims that they are the best network and they are coming up with latest technologies, but they are not able to resolve the basic needs of the customer. I have complained to all level. Still no response.

complanins from my friends and family.. that when they call me to my cellone mobile.. it doesnt connect shows disconnecting.. after 10 tries they able to connect one.. my network shows full.. but people getting annoyed. and they never calls me.. my mob no is 94*0071234 i doesnt want to lose this good no. thats why i never changed the network... iam from mangalore..poor network..

ya this happend to me too...just remove and replace the battery ...
this will solve the problem !

i too had this prob ... it solved in 2-4 days ...
do not know the reason for that ..it solved just like that ...

Dear sir,

My Telephone No is[protected] From Hosur Tower is Low and We make call That is Came in Beep Sound Only Not Connected In Customers We not have STD Services so Pls Do this Kindfull Complaint

BSNL CellOne — costmor care nt support me

i called to bsnl custmor care. and mr.SURJEET SINGH pick my call and use very ruf lang. and say me sala thats not fair pls do someting about surjeet singh

I have a cellone pre-paid connection of Sahibganj (JHARKHAND) vide no.[protected]. On 8. 4 .09 I sent a message to 53733 for activation of gprs. On several calls to customer care settings were sent to my phone on 9.4.09 but it has not been activated as yet. Persons on duty at customer care at different times give cotradictory replies. Now they disconnect their phone whec I try to contact them. Such is the service of customer care.

I would like to deactivate my bsnl NATIONAL NEWS Pack. My Mobile no. is [protected]. pls help me its urgent.

Sir,
I am holder of telephone connection no. [protected] I had adopted for Rs 1100/- planin Jan-09. I wanted to have the facility of two free or 10 paise call numbers for that one of the Samsung mobile dealer did the SMS for me of two numbers [protected] and [protected] . the 1st land line no. was activated soon . I didn't knew that where as one should be mobile no. the activated no. I have come to know that the other can be got activated after expiry of 6 months. The land line no. worked for some days nicely but from last 15 days it is not working . It is said that call can't be made at this moment. This is the condition through out the day. then what is the use of if I have to pay 49 paise on the no. that I have got freed. Please see into the matter so that I can make calls properly at 10paise. and also intimate the procedure to get two no. free after 6 months.

Lalita W/o Sh. Paramvir

IN MY NO. AFTER THE CALL END TEHN IT CAN SHOW THE LAST CALL BALANCE
SO I WILL DISAGREE WITH BSNL SERVICE AND CUSTMOR CARE
I CAN ALSO WROTE COMPLATE IN TO CUSTMER CARE PERSON BUT THEY CAN NOT SOLVE MY PROBLEM

BSNL CellOne — no puk n0

my mobile n.[protected] is no in order .need to PUK n. yet not genrete

i have recharged sms power booster card for Rs.33 but for each sms 80 paise is deducted, how to activate that recharge card, i think that offer is withdrawn but in the shops they are selling by saying that we have to inform the customer care so that it will be activated for our number.

Respected Sir/Madam,
I am a bsnl user for the past one year.My number is 24712617.My broad band is not working for the past 3 months.The officers were not responding for my complaints.This response was very pathetic and i got fed up.So I recommend not to use this service.It would give you only additional stress.I would be glad if you can process this complaint and give me some relief.

Thank you.
Regards,
KrishnaKumar

I am a share holder connection of bsnl. All out going calls are barred bad service

At present my GPRS connection on mobile is already active. I have China Mobile(ALFATEL H1).My problem is that my email id is not open.I also contect on Helpline no, but every time different answer are given by help line no.My friend has also a china mobile and his gprs is working normal.He had got setting from help line centere.I follow up for gprs setting last 30 days, but no possetive reply from help line .

I had logged a complain on 29-04-09 complain no. 3026937 at centre after several call they have not attended. On 13-05-09. I was able to get connected to Ms Hamita Senior CSA. She talked polity and gave the assurance to get the incomming of sms from abroad will b done in 24hrs and the department will call me. I even asked her for a mail adress for putting the complain in writting but she beg excuse that we can't.
Where to go? It is just like breaking ur head with the wall. Bsnl should change their attiude.
Also there should b a mail addres to complain.

BSNL CellOne — internet not working

Sir/Mam


1. My Cell one 3g number is [protected]. It is active since 10 days but the internet is not activated inspite of making all the settings.

2. Customer care has not been able to solve the problem since 18 May 09

BSNL CellOne Prepaid GPRS — improprly functioning gprs connection

I have got a life time prepaid SIM of cellone & activated gprs on it, the activation itself was a bitter experiance for me because it took more than 20 days, thereafter no settings regarding the same were provided, after consulting many times to the customer care, no satisfactory result was obtained.
From 3-4 days there is again a problem, most of the time there is no gprs connection but it appears for few minutes & then breakes.
my mobile no. is [protected]

BSNL CellOne — HELLO TUNES ACTIVATION WITHOUT CONSENT

I received a call from BSNL customer care to my mobile [protected] I just listened to the pre recorded speech regarding hello tunes. In the meanwhile, I had another call to my land and I just left the mobile on the table without disconnecting. after some time, i received a message saying that i will be charged rs.25 per month for subscribing to hello tunes and the same has been activated.

I request that the hello tunes be immediately deactivated and I should not be charged rs.25 as there was no consent from my side to avail this facility.

BSNL should desist itself from such acts which is sheer cheating the customer.

regards

BSNL CellOne — Misleading messages

Sir,
I am getting so many messages from the BSNL Network that saying "you have got the prize & claim by calling to some number". I was really suffered with the telephone number by calling to that number. I am still getting the messages. What Can I Do?

BSNL CellOne — MY OUT GOING STD CALLS ARE BARED

I HAVE COMPLAINT ON BSNL CUSTOMER CARE ON 25.05.2009, 26.05.2009 COMPLAINT NO.E[protected] BY Mr. JOGINDER, 27.05.2009 BY Mr. BHAGWAN DAS, 28.05.2009 BY Mr.DAVENDRA BHAGEL. BUT MY OUT GOING STD CALLS BARRED.

MY MOBILE NO--[protected]

MY ACCOUNT NO[protected]

INVOICE NO[protected]

CASH Rs. 1510.00 DEPOSITED ON DATE 08.05.2009

PLEASE SUGGEST WHAT CAN I DO.

THANKS & REGARDS

bsnl (excel sim) — regarding banning of msgs on charging for toll free numbers

i have a bsnl number [protected] (dehradoon). the company is charging me for Toll Free messages on 53733. i do a complaint bt still there's no action on that there's also i'm facing the problem to send the msgs cz they barred it. Plz take my problem in consideration n do work on that as aquick as you do. my complaint num is E[protected].

naresh

My pre paid no.[protected] gprs is not being activated inspite of repeated complaint to customer care during the past two weeks.Kindly resolve the matter at the earliest.THANK U.

The BSNL services in all over India provided top class worst services in mobile world .
i surprise why people select this poor services where no customer care, no guarantee of call connectivity and not any responsible authority in Administration to listen the public complaint .


O GOD eliminates the BSNL & improves the Indian mobile reputation at International Platform.

BSNL>>>>>> BHAE SAHAB NAHE LAGEGA

Respected Sir,
I am receiving daily so many SMS from 55888. What I can do?

my cell no is [protected].i am getting unsolicited messages from +58881 TM group. request please deny access to them.

I have a cell one mobile no. [protected].Last one month we are facing some network problem in our area.For exam..when the mobile phone in the room, then no any network in my phone.no incoming calls are received and no outgoing calls are sending, massages, e-mails, mms are total failed.Unfortunately, when a call received by phone, immidate this is call cutt off.this problem not only mine, but also others problem in this area.
Address-Vill-Raghunathpur
P.O-Raghunathpur
P.S-Dankuni
Dis-Hooghly(West Bangal)
Pin-712247

Area info (according to Tower)-Raghunathpur, Dankuni, Uttarpara etc.Tower signal too poor.Please solve my problem as soon as posible.Thank you.

respected sir/madam
i am a saral annant prepaid customer.
presently i have free sms balance which was recharged from the RS 23 free sms voucher.
the sms validity ends on 18th july!
but during somedays when i am sending sms to some kolkata cell phones, RS 1 is being deducted from my main balance, per sms!
i complained about this problem several times to the kolkata bsnl customer care centre but no steps have been taken till now!
I hope you would do the needful and solve the problem as latest as possible!
thank you!

Wrost service ever I saw. Please make BSNL complete private.

I had taken new pre-paid connection but iam not receiving massages to my mobile phone, my number is [protected]

respected sir,

i most respectfully state to you that i am usining a sim [protected] and it a new dosti conection but from 29jun to 8 th jully i am un able to anable dosti . your customer care exu talk with me 53 tims and all time they are chitting with me .

can you do something with me

thanks

cell one — Wrong billing

I have receivd your Invoice No.[protected] dt. 4.7.09 for Rs. 968.00 payment due on 20.7.09. My A/C No. is[protected]. I think this is a wrong billing. The total amount is wrong. Please check up and confirm the correct amount to be paid by me. Further, my cell one bill never touched an amount such as Rs. 900 plus. Please look into the matter and confirm the same immediately. Please correct me if I am wrong in understanding your bill.

I would rather prefer disconnection instead of paying Rs. 968/-. Blunders such as entering wrong Account number etc. in my payment slip has already occured last month, due to which my phone was disconnected, which has caused severe mental stress and humiliation to me.

Regards,

G. Chowdhury

I am having Cellone number [protected]. I am on roaming as such I am not getting the Bills. I got mobile reminders but I dont know how I missed one bill due on 23 June 2009. Meanwhile I received a consolidated bill due on 23 July for Rs. 933. I paid the bill five days ago but the outgoing is still barred and I am refused to make calls. I am asked to contact Customer Care by the pre-recorded message. I dialled [protected] all the time I heard 'All ouitgoing calls are barred. Please contact customer care'. BSNL must allow to contact CustomerCare otherwise how can I reach the Customer care? I sent SMS but nothing has been done. CellOne Customer care Karnataka need prompt service and coordination within the system.

CellOne — Negligance about consumer

Hello Sir..!

I have BSNL CELLONE Sim., It was lost and replace new one with the same no., the no is [protected]

1. Problem is: It show and make problem on cell screen like (TEMPORORAY ERROR OCCURS, PLEASE TRY AGAIN) the again restarting.. But still it was not Solved, so many times go to office and make large number of call to customer care.. from 15 back now ..they given me complaint no's. But it was not solve.

2. Problem is: from the 52 hour to now i was try to send SMS but it not working.. so many times i call on this issue but i could not be still..

plz take action on this..
thanking you sir..

BSNL-CellOne — Negligence about Customers

I have BSNL CELLONE Sim., It was lost and replace new one with the same no.

1. Problem is: It show and make problem on cell screen like (TEMPORORAY ERROR OCCURS, PLEASE TRY AGAIN) the again restarting.. But still it was not Solved, so many times go to office and make large number of call to customer care.. from 15 back now ..they given me complaint no's. But it was not solve.

2. Problem is: from the 52 hour to now i was try to send SMS but it not working.. so many times i call on this issue but i could not be still..

plz take action on this..
thanking you sir..

Negligence about Customers
I have BSNL CELLONE Sim., It was lost and replace new one with the same no., the no is [protected]

1. Problem is: It show and make problem on cell screen like (TEMPORORAY ERROR OCCURS, PLEASE TRY AGAIN) the again restarting.. But still it was not Solved, so many times go to office and make large number of call to customer care.. from 15 back now ..they given me complaint no's. But it was not solve.

2. Problem is: from the 52 hour to now i was try to send SMS but it not working.. so many times i call on this issue but i could not be still..

plz take action on this..
thanking you sir..

Plz Take action., about negliating customers

I have BSLN postpaid conection Mobile no [protected]
plan 525 my due date is 8th of July and I made payment on 15th July 17, 2009 amount 1090 Due to non payment my services they hold on 16th July than I registered a complaint to call center 24365
No progress in the case so far. Details of complaints are
Detail of payment transfer from State banl of indore on line payment ref. no is IG09077736 and transfer to bsnl ac no. [protected]
Details of complaints –

(1) Complaint File no. 3179646 complent bookd on call center on 16/07/2009 11:45:26 AM
and also booked my second compliant after 24 hours but not given me compliant no. .On July 17, 2009 I made 5-6 call to call center 24365 all time they give me non satisfactory answer and always they transfer to my call team leader and hold my call to 15-30 minute and after that call disconnect Please immediately take action to all call member team and BSNL
Thanks and regard
B.L.JAIN
2037-d sudama nagar indore
[protected]

My cellphone was stolen, please block the SIM [protected] and the cellphone IMEI No.: [protected] as soon as possible I wait for your immediate reply for this email thank you

I am BSNL Customer. Since today evening automatically my sim card is not working. My phone is in good condition. So to check the same I tried the said sim inserted in another mobile phone. Still the sim is not working. A massage that "please insert sim" is shown in the mobile. Please guide me about the problem and solve the same.

CellOne Postpaid BSNL Office Coonoor — non receipt of security deposite

i had closed me cellone post paid coonection no. [protected] in the month of april 09. till date i had not received my deposit money back. i had visited their office atleast 15 times every time only assurance but no refund had received till date .most of the time account offcier is not available in his office/seat.

DEAR SIR
I WAS 4 TIMES REQUEST FOR EVERY MONTH DETAIL BILLING BUT TILL DATE I AM NOT RECIVED ANY DETAIL BIIL

I am using an aircel gprs service.
the company said that they provide the 25-30 KBps speed,
but its not true . the actual speed of data transfer is 2-10 KBps .
they do nothing for increasing the downloading speed.

I hvae BSNL Phone-[protected]. complaint many times through the Costomer care for trouble in my account balance( minuts of free voice call on BSNL local NW. against 28Rs.-80 MIN.)by dialing *123*3# . the masage could not be show the minute information and date of minut expiry. so pls help me and solve my problem.

I RECEIVED AN SMS ON 25 .05.2009 THAT MY POST PAID MOBILE NO.[protected] HAS BEEN ACTIVATED GPRS. SINCE THEN I AM TRYING TO CONTACT 24 HOUR CUSTOMER SERVICE NO BUT NO ONE IS RECEIVIVG THE CALL. PL DEACTIVATE THE GPRS SERVICE FROM MY MOBILE WITH IMEDIATE EFFECT. AS I DO NOT NEED THIS SERVICE AND I MAY PL BE CONFERMED BY RETURN MASSAGE REGARDING DEACTIVATION.
THANKS.
KAMLESH RAM

i am kishan, i have a postpaid connection, i lost my hahdset i given request to block the no, they informed me that it will block within 1 hour, but it was not, unfortunely i got the handset so i made a call to customer care and placed the request not to block my handset, they told ok. and i used my no from the morning till night 8 o clock, suddenly i am getting error msg like clear the due amt which i paid 15 days before, then i made call to customer care and their behivour is worst like they are in customer care i feeel that they are in somewhere in jungle .the person kathiresan told me he is a seiour in chennai customer care. but he dont have any online facily to activate or deactivate thr servise i think so the tata docomo which is the new service in chennai their behivour is good.they dont know what is professionalism, after
9 o clock no team leader avilable on the floor.i am telling beterbsnl people shut the department and do some coolie work bcos all the agent behavour is like that. o what the service the provide,

BSNL CellOne Prepaid Cellular Service — DND not working

I've registered for DND six months ago, but still i keep on getting promo messages from BSNL daily.
If i try to re-register it, it says that I'm already registered to this list.
BSNL customer care is not taking any action, instead of regular complaints.
My number is [protected]. It is registered on the name of Nandini priyadershani and was bought from Bangalore.

hello, the chat messenger programme has been automatically activated in my cellone no-[protected](Orissa) .I have been tailing customure care for last 6 munth. They are saying to do a sms and i am doing according to there instruction .But i am very worried to say steel chat messenger active in my cell, and rs.15 are debiting from my account. I when i am saying my problem to the customer they r taking it very litely.For your kind knowledge i wint to conferm not a single time i have been used chat messenger.So pl, take necessary action against my complain. Other wise i will be forced to close my bsnl no. Thanking You.

BSNL Mobile — poorer bsnl mobile service than private companies

I am the patriotic Indian and the customer of cell one.I struggled against the disinvestment from BSNL so I want to say something. Your poor service to your customers indicates that you are always in the faviour of private companies. If not do something faster than private companies

i have applied gprs plan 49 for my postpaid no [protected], Assam.
When i Received GPRS setting for my Nokia 3500 Classic Handset it appears as " ONLY 70 SETTS ALLOWED SETTING DISCARD"
What it Means? Please give me a solution.
Thanks

BSNL CellOne — addition new caller tune

please add below caller tune at list

1) dhanya jahala veer maratha bahujanancha chhatrapati karnya rhaas dharmandhancha banala shiv adhipati.

2) shivdharm tharava vishwadharm shivdharm tharava vishwadharm aan ghosh karava kay shivdharm tharava vishwadharm aan ghosh karava kay jaijijau jai shivrai.

thanks

vilas sawade
[protected]

When i insert my mobile, it show Sending message and then my account balance cut 2 RS per sms. And last i recv a msg for Mobile Configuration.I hate this msg..I always to customer care but i can't any help bcoz C.Care don't recv call and sometime they recv they are not help me.so plz take action against my complain.Otherwise i will be Close my BSNL No..My Mobile No.is [protected].

Sir,
just an hour back i have lost my cell what to do?

respected sir/madam
I amzad, sir when i'm in the hostel, i lost my mobile nokia-7210c graphite colour mobile with cellone network thefted by somebody on 13 august.here i have given my IMEI no.i have no other source to help me except you.
please help me sir,
name:Md.Amzad
permenent address:sd-198, naspur colony, c.c.c(post), mancherial(md), adilabad(Dist), Andhrapradesh
phone model:7210c supernova
made by:nokia
colour:graphite
email:[protected]@gmail.com
missed date:13/08/2009
IMEI no:[protected]
contact no:[protected]
please help me sir,

my name is prashant prakash my mo no is [protected]...
i want to registered DND service in my mobile...
so what should i do???
kindly give me suggestion or any no

CELLone continues balnce message displaying every one minute for NOKIA N95.


Hi All,

Can anyone help me to resolve the above issue.really fade upwith the above problem.

why my mb no [protected], is been charges for incoming calls ?. my service is saral anant.

I am subscriber to BSNL cellone barring No: [protected] having post paid connection with package of Rs123/- as fixed monthly charges. In this I have chosen two BSNL numbers[protected] and[protected] under 'Family and Friends' concessional offer of Ps:10 per minute and I utilizing this facility since long. Since last four months I am getting the bills by charging Ps:20 per minute for the above mentioned two numbers. This may be rectified immediately and the excess collected amount may please be refunded or adjusted in the forth coming bills.

Dear i am bsnl post pad contation costomer i want to set a coller tune in my phone (no.[protected])
yan doreya in rahoo ke doreyan. Film love aaj kal could you recive my compalane as soon as possible

my name is prakash kamble my no is [protected]
i want to registered DND service in my mobile...

Cellone Post paid 325 plan — Duplicate bill for the monthe of April, 2009

This is not a complaint.
Please send me the duplicate bill for the month of April, 2009. That copy is needed. I have already paid the bill through ICICI Bank and I have not received the original copy.

CellOne Postpaid (9431123998) — Duplicate bill for April, 2009

This is not a complaint. Please send me the duplicate bill for the month of April, 2009. I have to submit the copy in my office. I have already paid the bill thgrough ICICI Bank Bill pay.

I complained 23.03.2009 but till now nobody has not visit said complained, what I can do? Did I hand over my land line connection to BSNL? whither wise repaire and refind charges for those days till the line has not repair .thanking you, Kalyani Majumder, KB-700, salt lake, Kolkata-700098. Phone No.23358526.

DEAR SIR,
I WOULD LIKE TO DRAW YOUR KIND ATTENTION TO THE FACT THAT MY LAND LINE 2335 8526 IS LYING DEAD FOR MORE THAN 5 DAYS I MADE REPEATED COMPLAINTS TO RESTORE THE LINE LINE BUT OF NO AVAIL TILL NOW.MY LAND LINE IS VERY IMPORTANT FOR VARIOUS REASONS INCLUDING MY SECURITY AT RESIDENCE. I URGE YOUR KIND AND IMMEDIATE INTERVENTION TO RESTORE THE LINE, THANKING YOU,
KALYANI MAJUMDER, KB-700, SALT LAKE, KOLKATA-700098.

My telephone (no. 24411040 ; at Kasba, Kokata-42) is working but broadband out of service since 22nd Dec'08. Complaint lodged to local broasband centre and also through 1500. People came in my house and found nothing wrong at my end & expressed their view that trouble may be at the Server end. Again I contacted officers of local B/B centre (No.[protected]/[protected] and expressed my dissatisfaction over the poor service of BSNL B/B.

I don't know what to do !

dear sir

My telephone(no.[protected];at ernakulam kerala is working well but broadband out of service since 12th jan 09 I complianed four more times but nobody responed yet.also i complained customer care but still the same condition. i expressed dissatisfaction your poor serviceof broad band

dear sir

My telephone(no.[protected] at Panchkula, Haryana, is working well but broadband out of service since last monthI complianed four more times but nobody responed yet.also i complained customer care but still the same condition. i expressed dissatisfaction your poor service of broad band.

Broadband of BSNL — usage details

I am unable to access to the information scheduled to be provided through the websites in respect of details of my usage details for the month of both Nov. & Dec., 2008.

BSNL — usages detail

no getting usages detail of january month (current)

BSNL — opening of usage details of broad band

Dear sir
I am customer bsnl broad band i am not getting my usage details even thougn i am typing my portal id and pass word given by i am giving this complaints on several times in bobbili branch thye are also not clear my problem hence i request give the solution to my problem

can you please tell me my portalid and password my number is 08812/237628

can you please tell me my portalid and password my number is 08812/237628 and my connection was taken on 12-mar-2009

BSNL — how to check the usage details

I would like to know how to get the BSNL broadband's and phone's usage. Also i want to know how the free calls that BSNL gives with the LandLine.

I ALREADY GIVE MY PORTAL ID AND PASSWORD BUT ICANNOT SEE MY USAGES SO PL. GIVE ME DETAIL FOR TOSEE MY USAGES

BSNL — broad band usage detail

i cannot see my broadband usage details for last 3 days.
the websites www.bbservice.bsnl.in and www.data.bsnl.in are not opening at all.
what should i do?

opening o[censored]sage details of broad band

I am unable to view my BB usage. Further the BB was not in service for 2 months last year and I have received acceptance letter to adjust rebate on subsequent bill. Till date the rebate is not allowed on my bill. What should be my next action??
Details: Ph. no 25565789 now changed to Ph. No. 2530 1590

I want to know the call details and free pending call of my landline connection.

500c — BroadBand Usage

Sir,
i am using 500C plan of BSNL Broad Band.

i have unlimted download from[protected]hrs.

on 21th of oct 2009, i have been charged when i have downloaded between my unlimted period.
means every time it shows 0KB download when i download between[protected],but on this date it shows 321 MB download between[protected]hrs.

it may be noticed that i have been started downloading a minute earlier the unlimited period,but according to my knowledge any plans like this always keep track of time,means i may be charged for 1mint download before 0200 hrs,but i have been charged also after 0200hrs.

n one thing also that when my unlimited time overs means after 0800 i always been charged for 1 minutes also,so they keep track of closing time but not of starting time.

so,please its my humble request,look into the matter and do the needful.

thanking you.

BSNL — broand usage details

i want to know the usage details..when i called to customer care service they given this website www.selfcare.bsnl.sdc.co.in which is of no use...wat to do iam a home 500c user.

BSNL — bsnl usage

I am unable view my bsnl usage from past one month. I visited bsnl office at trimulgherry on 10.2.2010. They gave me email id.http:// selfcare.sdc.bsnl.co.in
Tis site also ot working. Please help me

BSNL Broadband — usage not available

Not able to verify my usage and no answer from any body and all are dodging themeselves .Poor service with a long setup

BSNL — ACCOUNT IS NOT APPROVED

MY UNIQUE/CUSTOMER ID IS - [protected] . FROM wdc.bsnl.co.in MY ACCOUNT DETAILS UPDATED ON DT.16/08/2010 BUT MY ACCOUNT IS NOT APPROVED . I DONT KNOW MY PASSWORD .PLZ SEND ME THE CONFIRMATION MAIL OR PASSWORD THEN I CHECK MY BB USEGES.

BSNL Broadband — Broadband usage Can not found

At Bsnl home page there is option for cheqe ussage of brad band service but when logged to that site cant find result.

Dear Sir/ Mam

I have a prepaid number [protected] having no incoming & outgoing after so many times recharge by me through Lapu recharge. Plz. reactive my number so that i can use this SIM card again.

Thanks & Regards
Nilufar Jahan
Ambari, Goalpara ( Assam)
[protected]

i m stationed at allahabad (Uttar Pradesh) India and a subscriber of Cellone prepaid mobile (up east). i m trying to make std calls on Airtel no started with9000524*** but to no avail as computerised machine asking me that the number i m trying to is not in exixtence despite the fact that im recving calls from the same number. i also tried to make calls from other cellone numbers but the result was same. there must be a technical snag with the connectivity that operators are not removing. my cell no is [protected].

Broad band services (BSNL) was provided to me on around May 25th 2009. From the same day itself as soon as the connection was done, i was not able to log in. To get log in it is taking a much time say 30 mins or so and disconnecting for every 5 to 10 mins. I have lodged a complaint on May 25th, 2009. They said they send the technician, but to date no one has come to my house. I have called almost 20 customer care executives, who asking whats the problem i have to repeat the problem and they say the same thing always. Almost every day, i am calling the customer care executives and the official person and every day say they are lodging complaint and look forward to that issue. I got the area officer no.., he too did not respond to me very well...There who receives the phone call says the officer is not available and and they say after he comes they will make him known of my problem and take the action.. and at other times they say technicians are on leave.. and some times say it a line problem, a port problem and port has to be changed.. and now finally the bill has come with internet usage charges.. I have already paid 1500 rupees as advance without using any internet services. These things are going with the BSNL people. Please help me in this regard...I will be thankful to YOU.

I am using a cellone sim in my mobile. I have to try a number of time to get connected to someone on mobile particularly to people using other network(idea, airtel etc.). It rarely happens that I am able to connnect to somebody in one attempt. Sometimes even after trying for more than 10 times I am unable to connect to the person whom I am trying to call. People find me out of network though I am well in the network. They find it very difficult to contact me.
Also it is often very difficult to connect to customer care.
These peoblems have gone beyond limits and have become highly irritating.
I may be forced to change my service from BSNL to some other mobile service provider.

The following error occurred when trying to process the request:

Your SIM card is not activated. Initialization failed. MSISDN:[protected], reason: Exception: Could not fetch services! this is the problem in WIB services i am not able to browse the net of this problem, what to do

i want to telephone number o[censored]jjain, s dentist anoop sachdeva.

not able to view broadband usage on month of MAY

kindly ref.my complaint nos.20686 dt18.01.09, 20768 of 25/01/09, 20776 of 25/01/09, 20797 of 27/01/09

20849 ofb 01/02/09, 21055 of 18/02/09, 21059 of 19/02/09, 21176 of 03/03/09, 21988 of13/05/09, 22259 of01/06/09.i would like to draw ur kind attention towards the cuntam of complaints of borod brand serv.
my L/L no [protected]

warm regards

i want to know that ujjain dentist dr anoop sachdeva residence bsnl number. plz

Dear Sir,
Myself Ravinder kaul Chief Advisior LIC OF INDIA
My L/L #[protected]
My humble request is that dispite of my several complaints and telephonic coversation to concerned officals of Tele Nagda that my broad band modem is not functioning properly kindly attend the fault and restore i am still awaiting for the same kindly do the needul since i am much dependent for my official work through int.net
Warm Regards
Ravinder kaul

PHONE #[protected]
Broad band ADSL is not performing well you are requested to instruct NAGDA OFFICE for the same
I personally has requested them since on eweek
Regards

complaints did not attented

sir, i am bsnl mobile consumer last 5 year my mobile number in [protected] .i am suffring your service last two month due to recharge blance because i am recharge the mobile but same time blance in zero . a im many time contact your customer care but no any responce so please help me and conted us

thanks
yours
nand kumar mishra
[protected]

Dear sir,
[protected] land line bill paid on registered bsnl portal of rs 988 dated 25/10/2015 amount paid by credit card deposited to bsnl bill desk mumbai .Refrence no also created, but amount still not adjusted against my outstanding bill, i contact personally number of times to local office they suggest to deposit amount on cash counter you amt will be adjusted later on, but big sorry for services, lodged several complaint in response call from bsnl ujjain from mr bhatt with assurance that your problem will be solve shortly, period of last 3 month is over, i contact number of times to mr bhatt who assure me in response to my portal complaint . .Solve the matter
if you can or tell to forget .

Sir, I am using BSNL sim from lat 1 year. Recentally i bought new mobile in which micro sim is insert. I went to BSNL office there they give me postpaid sim and didnt told me about it that it is postpaid sim. Suddenly they call me and says that there is something wrong in that sim, than they gave me another sim and told me that it is activated within 1 hr and that sim is also not responding than i again reached to BSNL offc no one can listen my problem there and one mam was there she just said me thatvi couldnt do anything you may leave... I am a gov. Employ and i have to leave ujjain on 5th april plz register my complain and take positive action so i can again activate my no. without any problem.

Sir,

I am 100 kms foraway my native, Last 20 days i have to try to talk with my parents, Due to Telephone connection problem i am not able to talk with my parents.

My Native Land Line is not working fast 20 days. Why the Official is negleting the Village Connection. In village their earnings are very less, in this situation they are paying the Telephone Bill without working condition. It it too horible. It is Not only my problem, in our native several connection are in same problem.


Plese look in to this matter as seriously and solve the problem.

Regards
M. Chandrasekar
[protected]

My telephone is not working perfectly till now.Please do something

Sir,

I have shifted my residence Landline connection with broad band from Tuticorin to Coimbatore at the address mentioned below:
M.SIVASANKARA MUTHUVEL
21/3-1, Sengappakonar Layout
Kallukuli Street, Sundarapuram
COIMBATORE - 641 024


The work order was issued on 19.05.09 by Commercial officer (S) Coimbatore to Kurich Telephone Exchange. Inspite of several contacts/reminders, so far my connection was not executed.

For which, I have sent a compliant to PGM/ BSNL Coimbatore by REGISTERED POST on 17.06.2009.

So far no reply or activation of my landline.

It is very pathedic situation the connection was not resumed even after one month.

WORK ORDER REF: CB KRI 10960/2670008.

I face very much difficulty without Landline connection with broad band.

Kindly do the needful and expedite my landline connection.

regards,

R:-{1} 20/08/2009 sir i am going 11.09am to bsnlbill paying to hudco. bapunagar.ahmedabad380024.gujarat. countrs officer cash PURBEYA is chute rupes&bill colm complet has to com. ather NO. MY NAME IS RAJPUT NAVIN. MY TELE NO:[protected] MY COMPLAINT TO THES OFFICER PURBEYA

This is regarding the compliant for the BSNL No.[protected].

I am not reciving the monthly bill for this number 28474845 because I can not pay bill in time.So we can avoid late fees.So pleace kindly send the bill in time

Sir,
I have been served a bill amounting Rs.548 in the month of May 2009 to be paid before 26.05.09 againt my tel no.[protected]. The same was deposited before due date. After elapse of 6 months BSNL is saying that the bill was of Rs.842/- out of which 548/- was deposited. I have both bill and receipt of payment of Rs. 548/-.
Kindly help

Hello sir,
My number is[protected]. I rigestered my complaint to BSNL office 10 to 15 days before but there is still no any reply from them. Whenever i call them fom the problem every time they said we will see it some time there is no answer from them.

Sub: Requisition to continue operations of our office landline telephone number - 0120 – 2461370.

Respected Sir,

We kindly request you to look into the operations of our office telephone number which is not been operational for over two months. And for that we made a number of complains to your office since then.

But we did not get any response from your office, even as we have been trying to get in touch with your office several times.

So, it’s our kind request to you if your offices can cross-check and rectifies the technical problem and retain our number again. For the non-operational of the line is causing a lot of inconveniences to our office business as we are into publications and our publishing house faces consequences due to non-receipt of calls.

Looking forward toward your support at the earliest.

Thanking You with Best Regards.

Virtuous Publications
A-8, Hosiery Complex, Phase – II,
Noida Extension,
Sushil Kumar

I one of the customer of bsnl services want to state that, i applied for gprs activation in my prepaid connection([protected]) and it got activated but still not received the handset setting, iam using Nokia 6110 Navigator. It is more than 40 days and iam getting the same answer from the customer centre that as soon as we receive the setting we will forward u.
plz consider my problem and send me the same as soon as possible.

dear sir,

my cell no.is [protected]. my sim got pecular poblem i.e *102# error message (operation not supported)
and *123# & *123* is also same message (operation not supported).I given a lot of complaint to call centre but they didn`t given me proper resason to me.plz help me and solve the problem as quick as possible.

krishna mhan mistry
[protected].
hyderabad
ap

i krishna mohan mistry, i paid a bill every month thourgh online, but now a days when i am login to the page some error was showing like this (Exception of type System.OutOfMemoryException was thrown.)
so please clear the error as quick as possible.

krishna mohan mistry
[protected].
hyderabad

I also have the same problem regarding online payment of bsnl bill. Not only that, from the past ten days my net and landline is not working, and though i have registered a complaint, there is no response yet. I really feel its better to go for other services rather then depending on bsnl jst because it is economical. My landline number is 24001129. If any bsnl official sees this, i request them to atleast respond as a matter of courtesy.

iam the user of bsnl ([protected])excel prepaid since 4 years my complaint is
about caller tune, iam using caller tune from 7 months, i don't want the caller tune
how to deactive caller tune can you please help me ?

sir namasthay this is muniraju from tirupati. sir i faced problem last four months. but customer care operaters not respond my problem. what is sir my mobile number caller tune activation pending for last four months. i call many times. but problem not solved. why? plse solve my problem. this is my mobile number [protected].

we paid the bill but phone is not activated we also given the number to account officer but no responce why my number is[protected]

Our residence is at
Murtaza Manzil, Opp. Jangam Akhada,
Kumbharpura, Kailash Talkies Road,
Budhwari, Nagpur.

We are unable to attend any mobile at our home because it is giving us message out of coverage area.
We are trying for landline connection from last 6 months, instead we received wireless connection
the No. is 2020949, which is also giving us out of coverage area message, we have already redeposited it to the BSNL office, we are informed that as their is no place empty in the box sothat you can't get it.
My request is please make a landline telephone connection available to us with the internet facility.

Thanks and regards,
Mrs. Farida Deen

This is in regards to our BSNL landline number[protected]. From last three month we are not recieveing the Hard copy of our bill, due to which most of the time we go for late payment. Request you to please arracge to sent the bill on or befor 16th of every month

Thanks and regards
Nikita R
[protected]

'Hello!
I am Arish Prakash, S/O. Mr. Prakash. My Add. Qtr. No. 1/62/4, Type III, Estate Ministry of Defence, Ordnance Factory, Ambajhari, Nagpur: 440021. (M) [protected], (R) 07104:221351./ 07104:[protected]Extn.) 3800/3314.

Actually, we have problem in our instrument, the problem is number is not working, from so many months. I request you therefore please change our landline phone instrument as soon as possible.

Thanking you,

'Your sincerely,
"ARISH PRAKASH".

'Hello!
I am Arish Prakash, S/O. Mr. Prakash. My Add. Qtr. No. 1/62/4, Type III, Estate Ministry of Defence, Ordnance Factory, Ambajhari, Nagpur: 440021. (M) [protected], (R) 07104:221351./ 07104:[protected]Extn.) 3800/3314.

Actually, we have problem in our instrument, the problem is numbers is not working, from so many months. I request you therefore please change our landline phone instrument as soon as possible.

Thanking you,

'Your sincerely,
"ARISH PRAKASH".

Default of my Telephone Number[protected] & Broadband connection breaking

Sir,
I am your coustmer from last 11 years but now I am facing major problem in both the telephone and broadband connection breaking and connecting within 1minute of time is started from last month onwards. But complaining to your concerned department at Deshambimani, Kaloor they always saying that because of the usual earth problem in your place it is working like this. Can you possible to correct it or not because my job is related to internet, if problem is continuing I want to shift to another company’s connection. So please confirm the same through my mail [protected]@rediffmail.com at the earliest.

Awaiting your positive service approach.

Thanking you
Regards
Vinod
Phone[protected]

Similar case now I am facing for all out going mails. But as instructed at bounced mail to contact <[protected]@bsnl.in>, each time contacted but failed as these mails also bounced back. It is not understood how to get rid of / what has to be done. It is also not understood for "System failure" who is responsible. Unless a clear cut instructions are circulated troubles are likely to contnue which is not desireable at least for a country demands 1st in advanced IT system.

I dont know why towers are week in cities also.there is no message card offers like other network, it shouid establish standard schemes to dominate others.otherwise it is the number one

poor service from bsnl customer care. our phone dead two we are again and again calling to customer care he is telling we are update your complaint we are update your complaint but not taken any action regarding this. very poor service from bsnl. velachery bsnl exchange.

As a velacherry customer, my telephone 2231578 used to give troubles often and a complaint is pending for the past few days.Earlier if was due to disturbance.Now the problem is serious.Dial tone exists and we can make otgoing calls, but inward calls are not received though ringing is heard while dialing from outside.Now i find that when I dial from 22431578, the telephone number appearing in my received phone is 22432607.This means the staff has connected the phone to some one else register.I have telephone J.T.O. over his cell phone several times in adition to automatic complaints.But no response.

regards,
Dr.Dhilsha Rajapan
Joint Project Director

As a velacherry customer, my telephone 22431578 used to give troubles often and a complaint is pending for the past few days.Earlier if was due to disturbance, now the problem is serious.Dial tone exists and we can make outgoing calls, but inward calls are not received though ringing is heard while dialing from outside.Now i find that when I dial from 22431578, the telephone number appearing in my received phone is 22432607.This means the staff has connected the phone to some one else register.I have telephoned to J.T.O. over his cell phone several times in addition to registering by automatic complaints.But no response.I do not know how long this will continue????????????

regards,
Dr.Dhilsha Rajapan
Joint Project Director

Hi,

my Land line Telephone (number[protected] is not working since one week, no one is picking the call when i tried to contact the local Telephone exchange[protected]
Kindly fix it up at the earliest

Our BSNL landline is dead for past 5 weeks & whenever we complaint this to the customer care, they are not taking appropriate actions. They are only saying that it will be repaired soon but it doesnt seems to work well.
We are residing at Attingal Town in Trivandrum district, Kerala. Our local bsnl number is[protected].
Please take appropriate action & we are expecting a positive reply from you guys...
please help us

BSNL Velachery Office:

Jun Telecom Officer Landline Number: [protected]
Jun Telecom Officer Mobile Number: [protected]

Other Land Line Number: [protected]

Try to contact Jun Telecom Officer... She will pick the call after a continuous long call... Dont leave the hope...

My BSNL Landline phone number is 22591740 and is dead since 10th Sept, 2012. The complaint number is [protected], dated 18th Sept'12.
Repeated request for repair has not resulted any action and the phone is still dead.

The velachery bsnl is the worst amongst any other service in the city. The line men expect us to pay something everytime they attend a fault and are most of the times rude to customers. They dont realise they are in the service sector . No wonder people are switching on to private lines.

sir,
my name is Samuel i bought bsnl land line, before 1month... on tht more than 10 days it s not working... and also in bsnl office in avadi they are not responding properly and also... its soo uncomfortable to us .. pls take actions on this center...immediately

Hi sir,
Before one month the net connection is not work in my home.Please take immediate action for that one.Phone No:[protected].
Thanking you,

dear sir,
This is venil jeen anand p, My Reference Request no is AN:82481351, Because of delayed Broadband connection i did'nt take your bsnl line, i did not rececived which i have deposited 500/- still so please revert back my deposit amount as the earliest .


Regards,
Venil jeen anand.p
Keelkatalai,
Chennai.

I am trying to change my excel gold plan to general plan, but there is no proper response from bsnl. I regret very much for it. Kindly take necessary action.

I have complaint so many time over phone to customer care, he given that complaint no 88365821 one of the complaint, in meantime one call was came to me, he told i am je speaking that telephone no 28295999and he asked me what is your problem and i am tell my internet wireless password was not working so somebody using my internet so pl correct it. he told it some technical terms and it was not woring in my computer in meantime he told i will send person you give the modem and i will correct it. after 2hour i will call to him and nobody has come so pl you come and help me, he told it i am very busy i amn't come you bring your modem and correct it so I Lodged another complaint Till date no action has been taken and I have to pay the bill without using the facility, how fair is this???
It is a request to look into this matter.
Thanking You.

I have complaint so many time over phone to customer care, he given that complaint nos are ch [protected], web/co/93302105, web/co/93302105. filed compliants regading sending sms to other networks. Sms is not delivered properly to other networks from my bsnl prepaid sim. Particularly to AIRTEL numbers. But other networks anyway its delivered by later.. But to AIRTEL network its not at all delivered properly..I'm using this regulary but sms is not all delivered properly. If i asked customer care repeteadly they are disconnecting my call though i'm not in travel. I'm paying Rs.50/- for every month towards subscription for sms. Till date no action has been taken and I have to pay the amount without using the facility, how fair is this???.. if you're not interested to cover other network means why you're providing sms free plans.. why should i continue in this sim though i'm not getting proper service from you.

It is a request to look into this matter.
Thanking You.

Hello Sir,
It's 1 month time over, after i was provided with the Broadband and Landline Connections..

Today i got the bill.. the bill seems that i have used our broadband usage more than the 1.5 gb limit size.. i'm provided with 500c plan... and the bill is accordingly made with more usage Charges..

But my usage charges doesn't exceed the limit..

And i made a suggestion in Broadband Forum that i would pay "Discounted Annual Payment"; But i got a monthly bill...

Kindly See through it Sir...

Thanking You:
Abi

I have been trying to reach Mobile Customer care line [protected] and [protected], but the interactive system is not functioning properly. When I choose the option 2 for English, I the Tamil version and even when I use the Tamil version it tells me that the option I chose is not valid. Please try to correc the system immediately.

I have also been trying to reach 1500 helpline, but it has been constantly busy since three days.

I have trying to reach the Mobile SMS billing dept, to request them to cancel Tunes Billing. I HAVE NEVER ASKED FOR THE TUNES, BUT BSNL HAS DECIDED TO BILL ME.

PLEASE CANCEL THE BILLING IMMEDIATELY!!!]

Thankyou

Cedric Jackson

I kept the BSNL landline and broadband in the 'safe custody' for 3 months. 2 weeks days back we contacted the BSNL Madipakkam, Chennai office to enable the connection back. Firtst they told that it will take 2-3 days. Then they told it will take a week. Then they told that they are looking in to it...We we to office againg... They told they have send their staff to look in to it.. We waited for another 2 days...We went back to their office to know the status. This time they told that the cables were cut. I dont under stand how the lines work in the next house if the cables were cut and also the same cable were working 3 months back and there there are not road diggings in our area/street.( Actually no road at all).

What do they need... Do they need any bribe? Whey they are delaying... This happens only in India expecially in GOVT services. Please improve the customer serivce and respond to customers. Really fedup with BSNL services... Now looking for packages in AirTel.

compliant no[protected] signal promblem in the hot of city chennai, serval phone call to bsnl customer care no response, they told if you are feeling uneasy please change your any other pvt sim, i am very much socked for this kind of response from bsnl c.c.care please take care immediately

No proper response
Dear Sir,

my name is s jothimani, It is going to be 9 days after tried for top up in my mobile number [protected] and [protected]at 11.55 am on 24/11/2010 through icici bank vide bill no[protected] and bill no[protected] for Rs.110/= and Rs.55/=respectively and the amount was debited from my icicibank a/c, but no message came regarding top up. Then i called several times for the customer care but there was no reponse and given a complaint . but still no action is taken up.

Request you to kindly do the needful as soon as possible.

I availed bsnl broadband connection from Chennai Madipakkam about six months back. It took three months for me to get my land line through after getting the broad band connection. Moreover every month the service will go at least for one week, there wont be any response from the exchange immediately every thing will happen at their will and pleasure as if they are providing a free service. Of late in February 2013 I exercised three breakdowns and the latest is on[protected] which complaint id is:[protected] dtd.[protected], no action till date. The previous complaint was on[protected] which ID was:[protected]. It is very difficult to meet any authority to explain my complaint personally. If any customer oriented bsnl authority sees this mail request to do something to give trouble free service to me since I am paying for the dead service, this is only a desire since I cannot expect service from any government department.
Sreenarayanan.

I got BSNL broadband connection home500C that have limit of 1.5 GB for a month and for 80 paise/mb if exeeds. Even I got the connection on June 10, 2008, and I come to know from my latest bill dated 08/08/2008 that I need to pay Rs. 35987/-. This amount doesnot pertaing to my down loading and definatlty not going to pay. If I would have requirement of so much down loading I would definately gone for 700 unlimited plan.

Now, tell me what can I do. BSNL is thief. Even someone is hacking my account with the consent of certain corrupt official at kalka exchange.They are cheating. They dont tell you how much you are using so that it could exeed as in my case and everybody know that for this much amont I could have net for 1 year with unlimited download. But they even dont offer anything like if you use more data tranfer and you exeeds unlimited charges then you should pay for unlimited as it should be .
So, finally I could conclude, BSNL is thieves .

BSNL Broadband — THEY ARE CHEATING

I AM USING BSNL 500 PLAN WITH 2.5 GB FREE DOWNLOAD PER MONTH AND NIGHT UNLIMITED(2AM-8AM).
BUT WHEN I TRY TO DOWNLOAD DURING NIGHT UNLIMITED(2AM-8AM) PERIOD MY DOWNLOAD WILL BE HEAVILY, I MEANS HEVILY SLOW.

BUT AFTER 8 AM IT WILL SUDDENLY INCREASES.

I WANT THE SAME SPEED DURING NIGHT UNLIMITED(2AM-8AM).

i think BSNL has no such internet speed yet for which it tale to it's customer need.
i thought BSNL has the best, but now as it present i think it is not best.?

my phone number is 27971067 in ponneri, chennai.I GOT A NEW HOME COMBO INTERNET CONNECTION ON 26 DEC 2008. For jan 2009 the first time i got a bill for 3500 Rs. this is impossible .please check my previous records. it is totally a wrong bill, please do respond quickly andsolve the problem

P.Mohan

When BSNL introduced it's combo offer for Rs, 5000/-, we readily applied for our Brother-in-law in Tiruchi. Only after applying, we came to know that the package really cost us Rs.8000/- with all other installation and taxes included. We still went ahead. We have never used 1024 MB per month. But every month, some amount or other is coming as usage. As with all BSNL customers, because of lack of time, we don't get into their 'manipulated' details and fight with them, rather we just pay what they ask for. This month the net usage bill has come beyond Rs.3000/- !!! No way it can be that. It's time to fight. Looks like BSNL is planning to cheat it's customers at a bulk level.

I also faced the exact same issue

i am karthi, i am using BSNL 500 COMBO PLUS, they said that there is unlimited usage between 2.00 am to 8.00 am.i am wake up at 7.00 am and download some songs for 1 hour.But they charged for my downloads.BSNL IS CHEATING!