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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 788

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S
Sarvesh Rana
from Kolkata, West Bengal
Apr 21, 2008
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Sir ...Our telephone Number is[protected] this number is about 10 year's old. about 3 month's my telephone is dad & i have all ready paid my complete telephone bill ... many time i have been complaint add to BSNL complaint phone it is 192 ... and this time my phone is not working and i need a broad band(internet) connection and i have been applied a broad band connection in BSNL broad band service.. but telephone is not working...Please dont ignoore my this msg

Thankyou ... Sarvesh Rana
Aug 14, 2020
Complaint marked as Resolved 
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    S
    Sudarsana Kumar Malladi
    from Hyderabad, Telangana
    Apr 21, 2008
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    Sir,
    I posses a Landline of BSNL, bearing number[protected]. I requested for Data One connection about one and a half month back. The technician informed that there was some problem in the line and there was a complaint raised for the same and since then there was no action taken towards fixing the problem. I was calling the customer care and the concerned officials all the time, but there was no action taken. Can there be a better customer care that BSNL can provide or does it mean that we need to switch to a provider with better service.

    Regards,
    Sudarsana
    Aug 14, 2020
    Complaint marked as Resolved 
    bsnl dont have that much experience persons for troubleshooting at local end they call to the head office takes your valuable time with no output.

    now bsnl required to change all old employees with the new one who have the capabilities and sense.

    all the employess currently have no sense, regarding same problen with me they said that i[censored]r phone is working then the line also fine. dont worry...

    i think we have to kicked them out from bsnl . they dont understand the router's log, dont understands the what the log file says. they only knows to connect phone only phones...

    god dont bless them b'cause we pays for every sec for it and that they dont care about it :(
    Respected Sir,
    I am N Palani living in Pappireddipatti, Dharmapuri (dist).

    I have paid the pending bill amount for my BSNL land Line[protected] on 19th May 2009.
    I have got the telephone working on 23May2009. On the same day ( 23-May-2009) I had applied for the broadband connection. But still I have not yet got the connection yet. I have visited the Pappireddipatti
    BSNL office and asked if the broadband line has been enabled. But they keep saying that they will do it in the next, but still its not yet done.

    Please do the needful. We are badly in need of the broad band connection.

    Thanking you
    N Palani
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      V
      V.K
      from Bengaluru, Karnataka
      Apr 21, 2008
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      On Apr-02-2008 a work order was created for providing broadband internet connection in my house in Bangalore. It was told me that it will be done in 10 days. It's been 20 days now & absolutely no activity from BSNL. If I try to reach the concerned BSNL office, nobody picks up the call(tel[protected]. It will be busy & if you keep trying incessantly finally you may feel relieved that it is ringing, but none will pick up the call. You can very well identify that someone was using that phone when it is busy & suddenly when it starts ringing no one responds to it. It sounds as if the number is just meant for their outgoing calls. It is very pathetic to know that BSNL do not want to listen to their customers. It is a very pity state that BSNL cannot provide good service to customers. Also there is absolutely no co-ordination about the information each of them provide in their office. They are extremely irresponsible.

      After having got frustrated & tired of contacting the Indiranagar & C.V.Raman Nagar BSNL offices, I finally sent emails to Customer Grievance Manager([protected]@bsnl.co.in) to solve the problem but no response yet.
      Aug 13, 2020
      Complaint marked as Resolved 

      BSNL Dataone — UNABLE TO CHECK USAGE OF ACCOUNT

      SIR ,
      I am unable to check my account ussage of internet since internet connection had given to me . I had made often complaints on number 12678 . my phone no. is[protected]. Please look into the matter as early as possible
      yours thanksfully,

      MANOJ J. DESAI

      BSNL DATAONE — Could not get DataOne Broadband connection since one year

      Hi,
      I have applied for BSNL broadband (Dataone) one year back and till now I couldnt get the connection. Please do not imagine that I am living in a jungle or something. I am living in a huge apartment complex where areounf 350 aprtments are situated. Also for your kind information, the broadband has been given to BSNL officers living the same apartment complex. I have met several senior officers in the concerned Circle of BSNL. They always say that there is no adequate bandwidth/ some aparatus is supposed to come. Since one year I am hereing the same story.
      Unfortunately in this one year Reliance and Airtel have come into the complex and have set up thier operations. I strongly suspect that BSNL officers are not giving new connections only to give more business to AIRTEL and Reliance. I have sent mails to several redressal forums of BSNL but recieved no response from them. I can give my details (phone number etc) if a mail is sent to my address/ a comment is written here.
      Balakrishna
      Balakrishna

      dataone in bsnl — Modem

      My error number is 678 and i've complain several times on BSNL office but no body helps me. please tell me how to configure my ADSL router so that i can use my Broadband Service.

      BSNL Dataone — workers mischief

      do hell with broadband of BSNL .. it not giving good service .. first of all it automatically disconnecting and now i getting the bill which i have not used only ... i upgraded my plan to 500.. from which i must get morning hours free for downloading and browseing but here they still making bill of my startup plan and i getting my bills in 5000 Rs... we complaints once, twice but again same mistake do hell with this connection i am switching to airtel. i suggest u all to do the same ...

      BSNL Dataone — no userid & password

      hello,
      I have still not been given my userid & password by the bsnl dataone & hence not able to check my balance.please help me.
      my phone number 2602095 broadband usage details is always changing from high rate to low rate then again the same .. wat is this ?please contact me through my landline 2602095.
      I have cancelled my BSNL broadband dataone connection for the telephone number[protected] held on the name of Jayan C J on 26-March 2008. I was using the monthly 900 unlimited plan and had paid a caution deposit of 900 while getting the connection. The SDE in charge at Trivandrum, Pattom unit had said that the caution deposit will be refunded by not including the monthly charges (900/-) for the March bill. But when we received the bill for March we had to pay the monthly charges and no refund was given for the caution deposit. When contacted through my friend (as I am currently in Hyderabad), it was told that you will get the refund through cheque only, which is fine. But now when the next bill came, they are again charging for the April usage also. I just can't understand this attitude from BSNL providers. When we had already cancelled the broadband connection on March (have proof in this regard Acknowledgement No: A159328) why do we need to pay the monthly usage again. Please do the needful. I had contacted several times on this customer contact grievance cell at Trivandrum pattom (No[protected], it keeps on ringing and no one is picking up the phone. I really dont know what this SDE is up to ...Maybe the person is not coming to the office or deliberately not attending the phone. It is high time something is done in this regard.
      i have been complaining to bsnl right from may20th that my connection isn't working till today 9th june. Every day they jus ring up and check the ip address and ask if all the modem lights are glowing. One day i lost my temper and asked them to terminate this connection, which made some sr. official to call me up suddenly and that day my net was working & after that it started again. I repeatedly urged them to visit my system and make a check. But none of them came fwd... ( does bsnl people need extra allowance of petrol for visiting their customer's premises).. They send the bill, for my non usage of internet??? good show bsnl... if this is the way u run d show, audience will surely quit it asap...
      how we find our account usage
      I am holder of BSNL land line[protected] (Aluva exchange).I work for an on-line tutoring company as home tutor.I am unable to take classes now as there is frequent cable complaint. The skype connection often gets cutoff. Repeated complaints to the authorities concerned fails to yield results.If I am unable to pursue this that will be at the risk of 40000/- Rs and the job.
      I FORGOT MY USER ID, PASSWORD
      Not getting the dataone connection.
      my name is T.anitha ph. no 23349052 i have bsnl broad band connection last three days not able to log on for more than 2 hrs in a day internet connection gets disconnected- what is the reason?
      Hello sir, I am from Pondicherry.[protected], I have using BSNL-Dataone last 2 months, No Problem at all.. But Now a days when i chk my Usaage, its shows Very Heigh Usage of my downloads, but i didnt download above 200 MB in my Compueter past 5 days, and also shows Uploaded details Above 200mb, i was confused. My account pack is 500c+, 2.5 GB free usage, but now for the 5 days, its shows me i have used 1.5 GB, I dont know wht happed with my computer. Please Help me .sir
      Dear Sir/Mam

      i Am your Custtumer My Phone No-[protected]

      My broadband not working befour 4 days.

      So please kindly Check My Conection.

      Thanx
      Om Mishra
      [protected]

      BSNL DATAONE — Poor Customer Service

      Hello,

      I am Latha. I have taken a BSNL Data one connection (500 Combo Plan) some three months back in the name of my brother. First two months i received bill amount of around Rs.500 to 600.But i shocked to see my third month bill as it was gone to around Rs.3750. When i went to BSNL office to inquire about the same, nobody bothered to give me proper explanation as everyone is directing to someone else. All my efforts have gone in vain, so finally decided to change the plan to unlimited one on August 19 and did the same.
      My net connection was not working properly after Changed to unlimited plan. I have given so many complaints to their customer service no.1500. But nobody turned up to resolve the issue. Moreover whenever i call their customer service, some song will be going or they put me on hold for long time. One day I got frustrated and called their customer service. One of their executive in the customer service spoke to me very rudely. Then one of the superior there compromised me and gave me divisional officer contact number[protected], whenever I call this number, no one bothered to pick the call.
      I am totally unsatisfied with BSNL data one service and quality. Now i decided to take off the connection. But before that I want someone from BSNL to repair the MODEM as I have purchased the same for Rs.2000 from BSNL. My complaint was about not proper working of MODEM for which nobody turned at all. I want either new MODEM or adjust that 2000 in my bill amount as I can't do with that useless MODEM. Please do the needful at the earliest.

      Thanks,
      Latha
      my ph for dataone : [protected] received rs 4500, 11700, 12000, 20000 for plan 125 for month may june july aug . may be 20000 for oct please reply my complain for unlimited bills for using 125 plan urgently
      Sir

      Internet modem was suppllied one week back and it is get it installed for the last 10 days. We are trying to contact them but no one is lifting the phone. What to do with that instrument and connection? When it is going to be resolved mY phone no is 27564941
      Dear Sir.
      I registered for a new telephone connection by paying the registration money.
      My NAME: H.D.Christopher.
      Date of Regn:23.09.06
      Recipt No: NLR -630495
      Appln No: APP 626453
      Regn No: HSR / N – OYT – GNL / 9128 – 000
      Plan : General
      Date OF Payment: 23.09.06
      Demand Note No: 3016192
      Now it is more than two years am waiting for the connection. When I approached unit in HSR Lay out, they told that the new lines has to be landline and till now they are lying a new line.
      Now when I approached with regard to this, they are telling that the connection is got expired and I need to apply again.

      Why? When I did not cancel the connection, how in the world it gets automatically disconnected?
      Is it sold to some one? I need the connection immediately.
      Am approaching the right of information to find out what happened to my connection?
      Pl. solve my problem to get a new connection for which I am waiting for the past two years!! Shame on us that even in two years, we can not give one land line connection!!!
      I am going to consumer court to get remedy if my appeal fails to get addressed

      UTSTARCOM Modem — broadband usage details

      Dear Sir
      I am unable to view the broadband usage
      since lost one weak. please check up the same
      yours
      kurgod
      Hi,

      I have Broadband Connection and Tel number is[protected] since last three months could not get continues connection of internet for the same. I had complained frequently but I could not get any proper answer. Complaints always get closed with out confirmation. If I try to reach the concerned BSNL office, nobody picks up the call or its always buzy or concern person not available.
      In day we are trying many more times but nobody is ready to attain our broadband issue (erragadda exchange).

      More over, last 20 days my internet completely stopped working(identified ADSL link line problem). And I was logged the complaint but no response. Please find below case numbers for same. always they close this case with out customer confirmation

      bsnl complaint numbers
      37727 August 9th
      39779 August 22nd
      39890 August 23rd
      44513 September 27th
      44658 September 29th
      45072 October 3rd

      Regards,
      GGN
      no userid & password
      hello,
      I have still not been given my userid & password by the bsnl dataone & hence not able to check my balance.please help me.
      Sir, I am holder BSNLboardband and my no:[protected].I cant have continues connection, ADSL light goes off after 10-15min in day. Only after 8pm only it is continues but that also until around 10-11. Whenever we invoking a download after the signal is gone we are force to start again. So our download limit cross over and we have pay more than we us.
      I have a broadband connection which does not work properly for the last 6 months and when ever i call customer service its the same story " there is some problems in the server and will be rectified tomorrow" its the same story for the last 6 months but the problem did not get addressed till date. horrible f...n customer service
      im dilish,
      i have taken bsnl broadband 500c plan long back.from past 3 months im having the problem with this, as i lift my telephone receiver and keep my modem is getting restarted...so i gave lots n lots of complaints regarding this to 1500 toll free number...and today my phone is dead no dialtone at all...so kindly resolve the problem immediately.my number 24862041..really i feel the customers are horrible...monthl im paying the correct bill before due date...but not even one customer is taking care...if this continues i have to take severe action and i have to disconnect my bsnl connection..Please do the needful at the earliest...please
      thankyou...
      hi
      i am mohsin
      i am also using bsnl broadband connection
      but i[censored] give online solution that is good means
      give error numbers like 676, 618, 678.735.and give the proper solution to this numbers. give particular link in every BSNL web page so we can easily retify our problem our self only.
      thanks
      MOHSIN
      GH
      SIR FORWARD MY COMPLAINT TO DGM ADM. VADODARA AS EMAIL ADRESS GIVEN ON BILL IS WRONG.PLEASE HELP IF YOU REALLY NEED FEEDBACK


      To
      The Dy. General Manager (A) Dt.28-10-08
      B.S.N.L.
      Vadodara

      Dear Sir

      Re- Discontinuing Broadband Services – Customer Complaint –

      I am L.T.Upadhyay resident of B-27 Navnit Park Socy. Harni Varasiya Road having telephone connection no.2489803.I have handed over my complaint to your B.S.N.L.Office Karelibag Vadodara on dt.16th Sept.2008 with the request to discontinue immediately Home Plan BROAD BAND with monthly charge of Rs.125 for which I opted in March-2008.The reason for discontinuing was, very poor services and no response from your department after calling on various numbers. I have mentioned there in that in case it is not discontinued latest by 1st October 2008 I will not b liable for paying any charges.

      I had received bill for August 2008 after lodging my complaint and found to my shock and surprise that the telephone bill for Aug 08 is for total Rs.1810-. I am having land line since April1999 and I have never been required to make such huge payment as I never use phone to such extent. Out of this Rs.1820- I have been charged Rs.1320- for broad band connection. Kindly verify my statement with the bill no.TO-[protected] which I have already paid.There after I gave again complaint to your Karelibag Office on dt.[protected]. Where in I had mentioned that I have lodged earlier following two complaints over phone which are not attended by your dept.

      1-complaint no-13039 dtd.24-08-08
      2-complaint no-13858 dtd.31-08-08

      I have registered these two complaints related to broad band service over phone but no body attended and still I got bill for total Rs.1810-for Aug08 and for broad band Rs.1320-. It is very bad that when there were complaints for not making available broad band service how can I be charged Rs.1320-. I have requested for refund and discontinuing broad band service i.e. home plan of Rs.125 which I had opted to be discontinued immediately.

      You may kindly ascertain these facts having looked at my two written complaints dtd.16-09-08 and dtd.27-09-08 and also your own record of having lodged referred two complaints dtd.24-08-08 and 31-08-08 over phone.

      It is really again harassment to us that for the bill of September 2008 I found of having charged me Rs.75- towards Broadband stating “BBRNT” I had paid full amount of modem & had also opted accordingly when scheme was launched and paid accordingly Rs.1302- in March 2008 which was first bill towards broad band as total bill for February & March 2008 was for Rs.2138-.

      I request you to verify again and refund me amount of Rs.1195- wrongly charged to me for Aug-08 bill (bill no.TO [protected]) and Rs.75- wrongly charged for Sep-08 bill (bill no.-TO [protected]) and discontinue immediately broadband service and I shall not get any type of charge towards broad band. If your office will still continue to charge and harass customers like this the customer like us who has continued with land line will be compelled by your department only to discontinue landline also. Further I will like to mention that unfortunately there was no single phone, no enquiry and no response from your department towards these complaints.

      Yours truly,
      L.T.Upadhyay
      B-27 Navnit Park Socy.
      Harni Varasiya Road
      Vadodara 390006
      My BSNL landline telephone is damaged, this is not recieve call and any voice from another my tele: no[protected] .Please solved these telephone"s problem
      To-day I have recd. in my mobile ([protected]) a msg. of crossing
      free usage limits. Thanks to you for giving a warning message.If
      we get our usage account in your web site time to time that will help us very much or in our e-mail address or in my mobile SMS.
      Thanks, hope you will give us a better service & feedback & reply to us as soon as possible. Yours--=

      Mihir Kumar Dutta.
      hello,
      I have not been given my userid & password by the bsnl dataone & hence not able to check my usage of broadband
      hello,
      I have still not been given my userid & password by the bsnl dataone & hence not able to check my balance.please help me.
      Sir,
      I m bsnl broadband user but i unable to get info that how much accessing i have done & what remain downloading space i have yet, I m using home plan in which 1gb downloading is free.
      Ur attention is must for me to go easy with bsnl service.

      My mob no. is :- [protected],
      & Tel. Phone no. is :[protected]
      Thank You.
      I have got data one connection.I don't have userid and password.When enquired with bsnl customer care, they told to write a letter and give it to the nearest service centre.The connection is in the name of my grandfather.He is supposed to get 20% discount as he was exservicemen, But that also not been updated in the bill after giving it in writing also.pls can any one helpme to solve it

      BSNL BROADBAND(DATAONE) — I ' M SO MUCH TIRED FROM THIS INTERNET CONNECTION.

      I have a dataone connection of home unlimited plan.in kasimpur power house aligarh (UP)


      FOLLOWING COMPLAINS:-

      1: bsnl promiss to give data speed of 256 kbps but here it is always less than 50 kbps.why should I pay for this connection the full amount.
      2:EVERY MONTH about 5-6 days the internet doesn't connects there is always some problem from aligarh exchange.i have to wait when i have some urjent work.same condition is always with LANDLINe
      please give a caution message when the free down load is exceed ..ph 2479719...

      BSNL Dataone — BSNL DataOne Broadband Outage for over 24 hrs

      BSNL's DataOne Broadband service has not been working for over 24 hrs and I have not been able to get in touch with anybody at the 1957 number. This is simply the worst broadband service I've ever used. So much for "Customer care is our motto"
      sir,
      iam broad band user, this month my bill comes 5080/- it is very high . How...?


      Name - Syed Asif Ali
      Ph. No. 2567832
      Dear sir,

      Our company name is MINIMAC. But in our mail box it shows "Welcome mani mag".

      Kindly correct our company in the mail box as "MINIMAC"

      Thanking you,

      S. Meena,
      For MINIMAC
      what,
      i am inter coul you tell me . when i open a web page i inter data.bsnl.in, data one.in
      i can not find out my useges

      i want to also how can i check bill qwery
      Sir,

      I want to check my usage of broadband daily to keep a close watch o[censored]sage. Please advice how to do this ? Also I want my 14 digit Poral number. My name is V.V.Ramani and my telephone line number is 23665309.
      Regards
      V.V.Ramani
      my phone number is [protected]
      UTStarCom WA3002G4 this is model no


      actually i want to ask onething about BSNL modem...

      we require to block some URL's like orkut and youtube... is it possible

      how to blocking URL's please share the information with me

      also...

      Thanking you... for spending time on reading mail...
      letter for change in home plan 250 to UL 750 given on 5th Feb or 6th Feb 2009, having slip from customer service cell. why now cancelled with out informing. BSNL services are very poor in this activity in spite of reminding many times thro "1500". Why should retain old plan as no outstanding bills? ple feed back to us. we have to waste our times on visting periyar thidal offices many times for this. then what is the use of having net facilty?

      Line No. is[protected]
      sir i could not see the acount usage of my bsnl dataone help me urgent plese
      sir
      I am jose tomy, I would like to know about the call rates of bsnl landline.i hope that you will send the call rates to my mail
      Yours truly
      jose tomy
      [protected]@gmail.com
      jose.[protected]@yahoo.com
      dear sir,
      I am unable to check my account ussage of internet since internet connection had given to me.my Ph No.is[protected] Mob.[protected].Please look into the metter & do something soon as possible...

      Yours Faithfully
      Mohit Sharma
      Sir i have been using bsnl broadband for past 3 months. my phone number is[protected] and my plan is 600. i have free download at 2am to 8am but they are charged me on free download hours.
      Dear sir,
      I am unable to check my account usage of internet since internet connection had given to me. My Ph No.is[protected] Mob.[protected]. Please look into the matter and do the needful as soon as possible...

      Yours faithfully
      Mohit Sharma
      Thank you
      Dear sir,
      I am unable to check my account usage of internet since internet connection had given to me. My Ph No.is[protected] Mob.[protected]. Please look into the matter and do the needful as soon as possible...

      Yours faithfully
      Ghanashyam Badgeri
      Thank you
      I would like to change my broad band plan, what I have to do? can u send me details
      my phone number being 26769519.I am using bsnl modem from 2 years.Can i pay right now, what I have to do?
      thankyou
      lavanya
      sir,
      i have been using data one bsnl broadband since 3 months,
      am not using much of my resource, but my usage is shown very high,
      i just used 4 hrs yesterday for which my usage is 200 mb (only for yesterday), and am sure i did not see any photos or video files.
      i don't know what is happening..
      I am from Bopal (Ahmedabad). Now days I am experiancing internet connection speed very slow and sometime the page is not loading. Since last friday (10 Apr '09) I am unable to connect internet connection and I already complain to BSNL department making call on 1957 and yet the problem is not resolved. This government sector - BSNL Broadband Service - has larger users and surprise thing is no Customer support and on other hand they are saying that they are taking good care of support and are eager to provide better & better serives to the customer. How they are thinking this?

      Any one can come forward how to solve the brodband internet connetction?
      How to change my plan for unlimited download plan

      BSNL Dataone — Poor Customer support just gets worse

      I am using the Dataone Broadband provided by BSNL. I reside at Berhampur, Orissa.

      Ever since I have bought this modem (which is about year and half) I have suffering from poor quality of service being provided by the customer support. Every now and then the modem shows problems and when I call them up to register a complaint they simply don't listen. When I ask them to send technicians to check for problems they never do it on time. And when I complain about a problem in the modem, they ask me to come to them with the modem instead of sending someone to my home to check it. And they hardly know anything about what they are working on. Poorly trained executives simply work with hunches and guesses.

      Its so frustrating to use BSNL Dataone in Berhampur Circle that I wish I could throw away the modem.
      sir our bsnl telephone line is damase since three month our phone no-2330281, 2260514, I had complained
      frequently but I could not get any properly answer, complaints always get closed with out confirmaions.
      this nomber not use sine threemont but billing is continue why.always not visit any line man asked one question out telephoe is ok

      I request sir plese solve my problem and cheack the my bill and cearance my belling ammount.
      Dear sir
      i am customer of BSNL broadband my phone number is [protected] from Nandyal. I forget my portal id and password so please send me the same to my mail id. Expecting a quickest reply from you sir
      I suggest everyone not to ever take the 250 Rs plan of BSNL. It sucks money. I got a bill of 5000 Rs, and then 35000 Rs!!! I wasn't even there in Pondy and yet they told me that it came from my port and that I hadn't locked it with a web key. Even after showing evidence that I wasn't there for 10 days in Pondy and yet there was a downloading from my port, they did not listen. I told them nobody uses the internet other than me but they went on with the web key. I do suggest all of you to go for the 500 plan or 750 but not 250. They are very clever, as they will not tell you anything about web key and how to do it at first but once they get a huge amount they are always ready to give you that information.

      This is only for those people who don't know about a web key. All the best. Don't you worry if you get 5k+ amount as bill one fine day. It's normal!!!
      i unable to check my usuage account pls send any feedback,

      also i dont know my userid and password in dataone,

      my no.[protected]
      I do not my dataone id from BSNL
      What I should do for that...
      sent me reply on my mail id...
      I had the same problem of being unable to check internet usage on BSNL broadband.

      Pls try this link. it works. I got it from BSNL office.

      http://www.data.bsnl.in/wps/portal/!ut/p/cxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLN4...

      CV

      BSNL DATAONE — broadband are not working since 10 days

      my broadband are not working since 10 days
      phone no.[protected]
      I have BSNL dataone internet connection.
      I unable to open orkut and gmail web sites.
      I can view other sites except these mentionedt two.
      Please guide.
      Thank You.
      MY PHONE NUMBER[protected] CLOSED 16/2/2008 BUT I AM NOT RECEIVED DIPOSIT BALANCE AMOUNT PLEASE RETURN MY ADDRESS [ At-Post Lonikand Tal Haweli Dist Pune 412216 C/o.Bapu Dnyanoba Kand ] OR ICICI BANK MY A/C.NO[protected] MY MOBILE NO [protected] / [protected]

      MY EMAIL ADD. [protected]@rediffmail.com, / [protected]@gmail.com

      THANK YOU
      we are not able to log in with our data one user name and password which has been provided to us while we have taken the broadband connection. so we are not able to use the web mail as well as we are not able to verify the usage also. the land line number associated with the connection is[protected].
      sir, plz send me a caution msg on my email account when i exceed my free usage limit...thank you.
      I want to know how much data i was downloaded this month.i am using 250 plan of dataone connection.I want to know any contact no of customer service to know the details.

      BSNL Dataone — problems in the wires provided

      i have requested in the bsnl office to put a cat-5 wire where they refuse to give any service.for most of the day the link in the modem is not stable as a result download seems to get failed due to the wires the problems are arising.
      i hope the trai will take all possible measures
      thank you
      i am unable to see the useage of my a/c
      Sir,
      I cannot open my service today on 08.09.09 at the site http://www.data.bsnl.in/wps/portal although the
      user ID and the password are correct. Please advice.
      Thanking you.
      Yours faithfully,
      Dipendra Nath Dam,
      Club Road,
      Behind SBI,
      Jalpaiguri,
      PIN 735101
      I cann't agree. BSNL has great service in Berhampur area also the support persons are excelent. You should know atleast the basic principles of networking otherwise your observations would not be accurate and your complains will be wrong. As a result you have to suffer. Download and read some free E-books on networking instead of surfing porn.

      dataone — account

      I am Unable to check my Account Usage at DATAONE.IN

      My Email Id is [protected]@yahoo.com

      BSNL Dataone — non receipt of bill

      sir,
      my telephone no.is 2322763.i amliving in coimbatore andmy telephone exhange is ramanathapuram,coimbatore.i have gotmy broadband connection last month still i didnt receive any bill.kindly persue the matter and arrange the same at the earliest
      The Same thing happened to me. Without customers what will the BSNL employees do? If some BSNL Higher Authorities are reading this, I request them to take some action to avoid the delay in service or in near future customers will migrate to other service providers.
      I am using BSNL broadband for past 6 months.My plan is 750+.So i got unlimited data usage.But my internet speed also the download speed is too low.where can i post complaint for this problem.My phone number is[protected]
      i have a broadband connection data one its not working for the past one month and i could not complaint bcoz no one picks up the phone my number is[protected] pl inform whom should i contact
      my phone number[protected] my data one broadband not working for past one month do not know whom to complaint no one picks up the phone who is the real responsible person to attend to my complaint
      sir i hav a bsnl broadband connection in the name of veerabhadraiah (ph[protected] sir i have forgotten my user id and pass word... plz send me to my email id.. plz.
      We have had a BSNL Broadband connection since last 4 years ( 2006 ) – Dataone Startup 250 plan.
      Since last 4 months, it has not been working properly. Inspite of repeated complaints to Ms. Janaki, Nagaraj, & Somashekhar, the problem remains as it is and still not been corrected.
      The broadband service works only early in the morning, or late at night, or not at all most of the times.
      We have paid for the entire year plan in advance . It is an earnest request to have the problem rectified at the earliest, or refund the advance payment made because it is not helping us connect to the internet. Sandeep Saha
      ( BSNL Landline :[protected] Cell : [protected], Sandeep Saha

      utstacom,adsl modem — internet working not properly

      internet and reliance telephone is not working properly. The internet will work properly when the receiver is not on the telephone.
      SIR I USE BSNL BROADBAND UNLIMITED PLANS THERE SPEED TOO SLOW TO COMPARISION OTHER
      PLEASE INCREASE THE YOUR BROADBAND SPEED BECOSE RELIENCE GIVE ME 55ORS. PLANS TO 64KBPS DATA TANRFAR SPEED
      PLZ INCREASE YOUR BROADBAND SPEED AS SOON AS POSIBLE
      THNXXXXXXXXXXXXXXXXXXXXXXX
      MY BROADBAND ARE NOT WORKING SINCE 10 DAYS . WE HAVE REGISTERED A COMPLAINT BUT NO ACTION BEING TAKEN. HOPE U WILL TAKE THE ACTION SOON ..
      MY PHONE NUNBER: [protected]
      khammam,
      12/12/2009.
      From,
      Dr.chandrasekhar reddy
      c/oDr.B.subba reddy
      4-2-635/2, radhakrishna nagar,
      khammam
      Respected sir,
      my internet connection was not working since 10 days .my landline was also dead Inspite of being giving complaints to the concern authority iam not getting the service was not done.so i request you remit my bill for these days, and kindly do the needful

      BSNL Dataone — Poor connection, poor customer service

      I have a UL750 plan from a small town in Tamilnadu.

      For getting the connection, we had to go thru raj-style licensing and approval which took 15 days. The employees at the local office came to seat at 11:00 AM and promptly took off at 4:00PM(including 1hr lunch and tea sessions). For getting anything done, you would be shuttled across 2 or 3 desks before you would get an answer.

      Mother[censored]ers, what a waste of people's money.

      Then the a**holes never showed up to configure the modem. I had to do it myself looking at internet tutorials.

      All this and the broadband link is spotty and is slow at 256Kbps, not the promised 2Mbps.

      No wonder people are leaving small towns to settle in metros.
      I am not able to access google accounts..gmail, orkut or even google searches cannot be accessed in my system..
      i am not able to check my data usage

      it shows my user id invalid

      plz help me out
      Respected Sir / Mam,
      i am using Dataone unlimited home Rs.750 in which i cant able to do a constant access or dowloading not more than 4 to 5 minutes...its been hectic to use Dataone any more...i feel Bsnl is becoming waste than anyother internet service...
      Please try to clear my problem by solving disconection every minute...

      Phone Number : 22642552
      Location : Pallavaram (Chennai)
      Sir
      Functioning of my broadband is very slow. So kindly
      do the needfull as soon as possible PLEASE

      BSNL Dataone — Irresponsible BSNL Employees

      Hi,
      I am a BSNL Dataone customers for years. April 15th 2010, my internet got some problem. I have given report to the officials through all possible ways like: Customer Care, Direct meeting etc. But even after 10 days I didt get any response from the irresponsible employees in BSNL.

      So now I am going to charge case against the officials for there irresponsible behavior.
      Poor customer service ever i seen. No one attend phone calls and no response, If all the time calls is busy.
      Total bad service.
      MY No=[protected] BROADBAND CONNECTION is fail from29/6/2010 to today no action. Please take action. From:PSVVSMURTHY, APonline costamar service center VEMULAPUDI
      The customer care of BSNL i upto the mark o[censored]nsatisfactory level..
      Last monday i gone to Pondicherry head office for new broadband connection, but in there
      They didn't provide any information and then i asked them how to get connection, they told me just blankly
      go to your exchange and get the confirmation of having availability of connections.
      Be Frank i don't know where the exchange will be, and i asked him again please give me info. where i have to go, then he scold me and shouted like anything . I am really ashamed on that stage.
      Sir i don't know what i have do for him, If suppose if there is any girls in my situation they will sure cried.
      I can't analyse how to react. They are all government staffs i know, but we are not animals right.
      Sir please Take an step towards this issues.!!!
      Sir,
      How can i check which bsnl broadband plan i am using.My landline number of Broadband connection is[protected]
      My mobile no is [protected]

      BSNL Dataone — account cannot open

      RESPECTED SIR,
      I'M USING 750 PLAN.UNLIMITED.
      MY COMPLAINT IS THAT I CANNOT OPEN MY BSNL ACCOUNT USING MY DATAONE USER ID AND PASSWORD.
      SO KINDLY PROCESS MY REQUEST.
      TEL:[protected]

      BSNL Dataone — No support for CPE(Modem) for Vista

      There is no support for BSNL broadcom on Vista. When we contacted they said USB mode doesnot support in Vista.. When I tried to give them feedback, the feedback links is also not working, It shows clearly they are not willing to take any feedback from the customer and inhance the services... no wonder private service providers are benifiting from this negligence.
      Sir,

      I do not know to whom a complaint should be lodged. However, I am sending this mail to you with the hope it will reach the proper person.

      Ref: Chennai[protected] BSNL landline.

      For the past one week the BB connection goes off frequently and any
      number of complaint lodged with 1500 has not had the desired effect of
      rectification the defect. The line gets disconnected once in a minute
      and takes another ten minutes to get reconnected.

      If this is the way Dataone is working, the customers may be informed
      so that we can switch over to some other ISP. Your BB connection is
      worse than the dial up connection. I do not understand your working
      system which only proves what the media says about your service and
      deliberate plan of closing data one once for all.

      Will you atleast now care to set right the defect?

      Thanking you,
      Yours faithfully,
      K.Vidyasagar.

      BSNL Dataone — I don't "to know my portal id

      pls send me mine portal id ..my phone number is [protected].my email id is [protected]@gmail.com
      i need immediate solution for my complain
      plese send me mine username and password of my broadband...my no is [protected] ...please send the information to [protected]@yahoo.in
      Sir

      I have been suffering for Internet problem (broadband) from last few days.
      I have applied for reconstruction. My docket no "k2685". My Telephone number

      is[protected]. I called many times for this problem, but still now it is not

      solved. I cannot work. It shows error number 678. Kindly solve this problem.

      I am facing this problem everyday. Can I not get the proper connection? I am

      freelance designer I need broadband urgently. No one cann't solve it

      permanently. Everyday I am applying for the reconstruction. You can check my

      complaint.

      My work is hampered for this disconnection of line. Kindly take a proper

      action.


      With regards,

      Dibyendu Mazumder
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        P
        Prashant kumar
        from New Delhi, Delhi
        Apr 21, 2008
        Resolved
        Report
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        Resolved

        Dear Sir
        On behalf of my father I am lodging this complain as he is a brain hemorrhage patient and our BSNL landline connection is in his name.
        Last year my basic phone (No.[protected] went dead. Inspite of my registered complaint it took about a month to get it functional. But BSNL have charged the rental fees for the dead period. After asking for the adjustment 2 to 3 times I left the things in fear that they might again disorder my telephone connection.
        Again my phone is dead from last month i.e., March '08 and my complain no. is SKP00735. Inspite of repeated reminder my telephone is still dead though there is no cable fault.
        My mother is too a patient and is suffering from blood cancer.
        Through telephone we used to be in touch with Tata Memorial Hospital, Mumbai for medical monitoring.
        More over telephone is the only source through which they can share their suffering with relatives.
        In absence to telephone connection they are moving to the state of depression which is very harmful for their health.
        I have already mentioned the condition of my parent to BSNL .
        As I do not see any other way than to lodge a complain to Consumer Forum.
        I can't play with life of my parents nor do I let any body to do so.
        In compansation of mental agony we are facing every now and than by BSNL, Patna, I would like them to pay at l east 25 Lakhs to my father.
        Aug 14, 2020
        Complaint marked as Resolved 
        Not listening to complain of Dead phone
        Dear Sir
        my land line phone is disconnected from last one and half month, regarding this i have complain one months before complain no is PT 23907and my land line phone no is[protected], but still no body is ready to understand my problem, due to this i am facing so many problems.
        Dear Sir
        I am a senior citizen ( 82 years old) and my land line phone is not working since 28th May 2008. Regarding this my complain no is PT 24843 and my land line phone no is[protected].

        I have also tried to contact GM and PGM's office but concerned officials do not come on line. No body is ready to understand my problem, due to this i am facing so many hardship.

        thanks.
        SAME PROBLEM I HAVE.SINCE MY PHONE NO.[protected] IS DEAD SINCE LONG TIME BUT NO BODY IS TAKING CARE OF THAT IN TELEPHONE EXCHANGE.
        My phone is dead since a week and complain has been done. But till now its not resolved. Teleohone number if[protected]
        My phone is dead since a 20 Days and complain has been done. But till now its not resolved. Teleohone number if[protected].
        In this regard i approch to DE, Rajendra Nagar, Patna several time, but not resolved.
        Pl.do needful in this regard.
        Anil
        I am apply for restart broad band connection on phone no.[protected]. I am apply form for broad band conection three times but not response.

        thanks
        Ajit
        Pratibha adv. pvt. ltd.
        since last 2-3 months my telephone is not working properly. some times dialtone is not coming, sometimes line in dead condition. so many time i have complained but still my telephone is not working
        my ph.no.[protected], address : b-04, 2nd floor, grand mitra apartment, tara hospital lane, bank road, patna, bihar

        kindly do the necessary action at your earliest

        BSNL — Phone No. 0612-2370277

        My phone no.[protected] is dead since 10 day. I talk to concern SDE ( Mr.Ranjan Kr. ) on his mobile no.[protected] several times, but not take any action in this regard . Kindly take nessesary action in this regard .
        thanks.

        Anil
        dear sir,
        my landline[protected] is dead since one month for this i have a lodge a complain, but still no one is going to hear it. the basic complain is there is ring tone and dial tone... but my net connection is ok. for this i am facing lots of problem. kindly hear it and do the needful.


        thanking you

















        9 isit.
        instead of repeated complain my phone( no 2571941) is still dead. no one is here this...
        Telephone no.[protected] is not proper way work of internate. Regular connectivty is not maintain this telephone. This telephone internet complain Bsnl costomor care and local exchange Anishabad beginig of telephone connection since six month. Always not mantain DSL light. i request this problem immediate solved.
        I am surprised that bsnl, broadband is sitting idle on my request, despite of paying unlimited internet connection no rquest has neen materialised.My telphone number is[protected], I am unabl;e to talk to my parents in india I thgought it would be rectified by now.I again making you last request to do need ful
        Thanking you
        apverma, troronto

        BSNL , PATNA — DEAD PHONES

        DEAD PHONES - REMINDER FOR REMEDY
        PLEASE REFER TO OUR EARLIER LETTER DTD.[protected] ADDRESSED TO SDO, PHONES .PATNA.
        FOLLOWING IS THE ENTIRE LIST OF TELEPHONES CONNECTIONS WHICH ARE DEAD FOR MORE THAN A MONTH : 2215356 ; 2227008 ; 2214416 ; 2231049 ; 2233583 ; 2231098 ; 2227001 ; 2203501 ; 2231060 ; 2234114 ; 2225813 ; 2221071 ; 2231098 ; 2233583 ; 2232368 ; 2911031 ; 2214610 ; 2214601.
        tHIS IS A gOVT. OF iNDIA ORGANISATION AND OUR MOST OF THE ACTIVITY DEPENDS UPON COMMUNICATION THROUGH PHONE / FAX. tHEREFORE, OUR ENTIRE ACTIVITY HAS COME TO A HALT AND WE ARE INCURRING HEAVY LOSSES.

        BSNL Broadband — TO_COMPLAIN

        bad customer service

        Respected Sir/Madam,

        I am a bsnl user for the past 20 days.My number is 22862731.My broad band is not working for the past 20 days.The officers were not responding for my complaints.

        Thank you.
        Regards,
        CHETAK.BHIMANI
        Dear sir,
        I am very upset by the behaviour of BSNL, Patna, officials, I am harassing by them from last 2 month. Iam very sorry to say I am harrassed by BSNL patna from last one and half month.Nobody is listening my problem.MaY I knowis anyone in BSNL who will be able to solve my problem.
        I have to inform you that I am having the BSNL landline connection (Tel N[protected] from last 15years in patna. I had lot of faith in BSNL. But I, am very sorry to say due to avoiding attitude of BSNL my telephone is not properly working from last 3 months.

        Presently my telephone is dead from 18/may/09.The Complain N0 is -KHB: 51028, Date-19/may/09.

        Due to irresponsible behavior of BSNL department I am very upset and suffering from mental distress. I have also met to concern SDO, but no action has been taken. I have only this landline is option for me to be in touch with my children and relatives.



        Here I am requesting to you all the BSNL officials kindly take this matter seriously and try to solve my issue.



        Thanks

        A.K.Nand Kuliyar

        Tel-:[protected]

        Sector N0-1-L/1

        Behind yadav timber

        Kanti Factory road

        Mahtma Gandhinagar

        Kankarbag

        Patna-800026
        My telephone Number[protected] is dead. not having dia-tone or in-coming but there is asurprise that the broad band is still working with little problem.
        Is there is any way to solve the problem or it will continue as it is ? The bsnl personel siting in A/C room and thinking problem on ground will be solve by the pity line-man only.No any officer visiting the site. that's why the contactor who are doing underground cabling work, putting the cables just below the earth, in-stead of 4' deep. the official are blembing the worker working on road construction.
        please stop the habit to blem the other. improve your self and the service must be provided to the customer who is paying for this.
        i hope the problem of my telephone will be solved sortly
        (1) I am apply for pre-paid to post-paid conection on15.07.2009 with Rs-1110.00 in cash,
        Receipt No- 23651/15.07.09, SL.NO-7574, Cellone seem No[protected].
        (2)My mobile-phone's outgoing and incomming call stop on 18.07.2009.
        (3)Today 22.07.2009 my phone is NOT RESTORE.
        Plase take action for RESTORE my mobile URGENT, and any problumb call me other phone No-[protected].
        THANK YOU!
        Your's faithfully

        Krishna Gopal Prasad
        230/A Ray Ram Briksh Path,
        Neharu Nager -Patliputra calony.PATNA-'13
        Dear sir
        [protected] sir this no out going full deatails i want now pls sent me.
        Thank's
        Sir,
        I want to know that is it possible to pay bill online through internet banking
        Sub:- Complain against Telephone No. 2592657
        D/Sir,
        with reference to above mention subject i am to say that my Telephone No. 2592657 is out of order since one month. In this regard i meet SDO, Khajpura and lodge a complain in 198 but sorry to inform you that above complain not intertain and that complain wave out.
        So kindly look in to the matter.
        Your's,
        Ashok Kumar Ambashtha
        105, Mundrika Palace,
        Aarrah Garden Road,
        Jagdeo Path, Patna.
        Tel.No. 2592657
        Landline phone is not working in my locality since last two years.My phone number is[protected]. Locality-Bahadurpur Housing Colony.HIG flats, Patna
        sub:- complian regarding one way service of phone
        dear sir,
        on behaf of myy father dr kripa shankar sinha
        this to inform you that we have our all the bills till the month of dec but still your company has cut out the outgoing services of our phone and it is now one way please sir i want immediate action over this complian .my no. is[protected]
        yours truly
        shikha sinha
        d/o dr kripa shankar sinha
        I have paid before due date the telephone bill for February having no. T[protected] but again it has been charged in march bill no. T[protected] . Please clarify.
        P.K.Keshava
        2277850, [protected]
        Another BSNL Issue...

        My Landline Phone (Frazer Road) is out of order since last 2 months. It was repaired some times back, but then again it became dead.
        The technician keeps on saying everytime that the wire had been taken away by thieves and this time it may not be repaired OR will take a long time.


        Whats' the resolution?

        SDO sahab, aap kya kehna chahenge??


        Rgds- Ashish Bansal,
        [protected].
        My phone is dead since a week and complain has been done. But till now its not resolved. Teleohone number if[protected].
        Dr. Arun Kumar
        126 B, Anandpuri
        West Boring Canal Road
        Patna-800001.
        I made a complaint #[protected]. It is pending more than 20 days and no response. I don't think there is any improvement in the service to customer complaints. Though I have given my mobile number to be contacted, no one is contacting to resolve the complaint. i talk local S D O mob. no. [protected] vary time but no response plz. resolve complaint

        regards,
        purushottam kumar
        mob.[protected]
        dear sir,
        My landline phone is dead from 45 days ago.i have complaint in bsnl exchange office at khajpura.my complaint id is-[protected] dated 31/08/2012 lodged in bsnl communication.but still there is no one to listened my problem.since last 7 days my net connection is also not working.I faced a lot of problem due to bad services of bsnl.
        so, please take any action about my dead phone & broadband connection.

        thanking you.
        kumar deepak
        mob-[protected]
        My tel. ph no is[protected].It is dead for 20 day! I had being complaining almost every day but no acting has every been made! no one pick up phone on customer care ! I am really fed up !!! I am paying 700rs every month for nothing !
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          R
          RAMCHANDRA G. BANGERA
          from Mumbai, Maharashtra
          Apr 21, 2008
          Resolved
          Report
          Copy
          Resolved

          sir,
          My BSNL Landline Telephone No. 2500701 bill was not received by me from Febraury-2008 onwards & my telephone was disconnected for non-payment of bill. I searched duplicate bill via internet and I am surprised to see my outstanding bill amount of RS.12224/-. I can't even dream of such a huge bill, Because my landline telephone is rarely used by me & moreover my residence is closed for moe than 12 hours in a day & nobody is there to utilise my telephone. Before this my monthly bills are of rs.800 to Rs.900/-.This is also not a correct billing. I complained several times to BSNL, but in vein. My problem is not at all solved. Moreover it is increased this time by slapping me a bill of Rs.12224/- & also caused a lot of inconvineince to me by disconnecting my telephone.

          NOW MY TELEPHONE IS DISCONNECTED FOR NON PAYMENT OF OUTSTANDING BILL AMOUNT OF RS.12224/- WHICH ACCORDING TO ME IS NOT AT ALL PERTIANING TO ME. I LODGED COMPLAINT WITH BSNL & ALSO ASKED FOR CALL WISE DETAILS OF SUCH A HUGE BILL. BUT AT BSNL OFFICE NOBODY IS BOTHERED TO ANSWER MY COMPLAINT.

          CAN YOU PLEASE HELP ME IN SORTING OUT MY PROBLEM?

          THANKING YOU
          Aug 14, 2020
          Complaint marked as Resolved 
          sir,
          My BSNL Landline Telephone Nos. 23563084 & 23563085 bills was not received by me from May - 2008 onwards so I searched duplicate bill via internet.
          kindly send me the duplicate bills

          Billing — i did not receive the telephone bill

          dear sir
          I did not receive the teltphone bill for the month of november .Now i am going ouy of town for a period of 10 day.Pl. suggest how to pay the bill on line before the due date.
          regards
          Surya narayan
          i am alex joseph
          my bsnl landline telno:[protected] i want compleet details
          my Telephone No.is[protected], It is totally close from date.22/9/200.I'm medical person so want phone for emergency. Please repair it early.
          B.V.Acharya
          ( Medical person)
          I have not got my telephone ladline bill of September '2009.
          My Telephone no. is[protected] & my customer ID is upwgzb[protected].
          plese send me a duplicate bill copy which i could debit my bill.

          Thanks
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            R
            RAJ KUMAR
            from Jalandhar, Punjab
            Apr 21, 2008
            Resolved
            Report
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            Resolved

            Dear Sir,

            I have BSNL landline telephone no. 2552241 with STD facility. STD facility on my phone is not working or corrupted from last two week. Kindly resore the said facility as erarly as possible.

            Thanking you,

            Yours sincerely,
            RAJ KUMAR
            Phone No.2552241
            # 202, GH11
            Sector 20, Panchkula
            Aug 14, 2020
            Complaint marked as Resolved 
            Complaints on "BSNL Landline phone"
            Read more complaints on this Company
            BSNL Landline phone
            Posted:[protected] by RAJ KUMAR [send email]
            telephone not working or corrupted
            Dear Sir,

            I have BSNL landline telephone no.[protected] .

            rstiwari
            527/40 new jagdamba colony
            JABALPUR
            Complaints on "BSNL Landline phone"

            BSNL Landline phone
            Posted:[protected] by RAJ KUMAR [send email]
            telephone not working or corrupted
            Dear Sir,

            I have BSNL landline telephone no.[protected] . telephone not working or corrupted from[protected]

            rstiwari
            527/40 new jagdamba colony
            JABALPUR
            we the m/s RELIANCE LIFE INSURANCE had already deposited the bills . But our telephone is not in outgoing mode . plz. look in to the the matter as earlly as possible, due to offical reasons

            amarjit bains — dead physical line

            Sir,
            physical line to phone no.[protected]model town) at beas has been dead since may/04/2008 also, all the other phones laving line connected to beas exchange in model town have been dead. the computers internet connection have been affected Rqst Imdt Action and intimate how damages caused due line failure cased due live failure are likely to be compensated to the subscribers treat Urgent
            Sir,
            physical line to phone no.[protected]model town) at beas has been dead since may/04/2008 also, all the other phones laving line connected to beas exchange in model town have been dead. the computers internet connection have been affected Rqst Imdt Action and intimate how damages caused due line failure cased due live failure are likely to be compensated to the subscribers treat Urgent
            My land line is[protected]which is out of order every now and then since last three month. Several complaints have been made the complaints are being attended but phone always remain out of order. Please direct the concern authority to rectify the fault permanently.
            Thanks.
            in continuation to may complaint dated 26/05/08. I again request you to kindly look into the matter personally and direct the concern authority to rectify the fault permanently. my phone no. is[protected]
            Dear Sir,

            I have BSNL landline telephone no. 2662142 with internet facility in combo plan. My phone is dead since 29 june 08, inspite of repeated requests no action has been taken by concern officials. The phone hardly work for a week or so and gets out of order. Kindly look into matter and do the need ful to restore all the facility provided with combo plan.Please acknowledg.
            Thanking you,

            Yours sincerely,
            VANITA NANAVATI
            Phone No.2662142, COMPLAINT NO.31645
            NBD - 18 MPEB COLONY, SHOLA KUNJ, NAYAGAON
            JABALPUR
            Sector 20, Panchkula
            Dear Sir,

            I have BSNL landline telephone no. 2662142 with internet facility in combo plan. My phone is dead since 29 june 08, inspite of repeated requests no action has been taken by concern officials. The phone hardly work for a week or so and gets out of order. Kindly look into matter and do the need ful to restore all the facility provided with combo plan.Please acknowledg.
            Thanking you,

            Yours sincerely,

            Yours sincerely,
            VANITA NANAVATI
            Phone No.2662142, COMPLAINT NO.31645
            NBD - 18 MPEB COLONY, SHILA KUNJ, NAYAGAON
            JABALPUR
            Respected Sir,

            I have a BSNL landline no.[protected] which does not have a STD facility .Please provide the same as early as possible.The customer ID is[protected].

            Thanking You,
            Suman Saraf.
            I have taken option for land line to land line free calls. But the bill of the telephone is very high
            sir,
            my name is prasad .As i appiled for std on 25 sept 2008 by giving letter to je (nageswarao) for venkatagiri(nellore dt). there is no response from je (nageswarao)for venkatagiri(nellore dt).my phone no is[protected].please give me std connection as soon as possible and iam also having disturbance for incoming and out going calls.iam having broad band connection and iam having problem with disconnecting every few minutes.

            thanking u sir.
            sir,
            my name is madhavarao .dt). my phone no is[protected].please give me std connection as soon as possible and iam also having disturbance for incoming and out going calls.iam having broad band connection and iam having problem with disconnecting every few minutes.
            sir,
            my name is madhavarao ..my phone no is [protected].please give me std connection as soon as possible and iam also having disturbance for incoming and out going calls.iam having broad band connection and iam having problem with disconnecting every few minutes.
            My telephone no. 27402096 transfreed from[protected]. I had both STD and ISD facility.
            Please provide me instructions to initiate the STD and ISD facilities on the new number. I do not have the telephone directory.
            My telephone number is[protected] transfrred from my old[protected].
            I have paid for ISD and STD facility on the old number.
            I do not have telephone directory which gave instructions to initiate STD and ISD facility.
            Please provide instructions.

            BSNL Landline — Phone out of order for last 3 months

            This is in reference to my bsnl land line no.[protected]. It is out of order for last 3 months. Despite many complaints no action has been taken. Please rectify the problem ASAP.
            Dear sir,

            With due respect i want to state that the dial-tone of my landline is on pulse. Kindly convert it to TONE. My landline no. is[protected].

            Yours sincerely
            VK Sharma.
            Dear Sir,


            I am Muralidhar Samal, SIRPA, K/8, 426 Prince Anwar Shah Road, Kolkata-700045 as a subscriber of your landline (no.[protected] from last 7 years. I was changed my tariff plan from General to Economy plan on Oct'08. But unfurtunately you set my plan as a Special w.e.f 1/11/08. After receive my Last month bill I place my repeat order through you Sampark to set as a ECONOMY plan with immediate effect. But till now I am in Special plan.

            I visited to your Jadavpur office and talk to Divisional Engineer (Internal) two times but till date my problem not solved.

            I am requesting you, pls rectify my bills and credit my account without fail. If you unable to set my Economy plan, you are liable to any amount I charge in future as a interest of my paid amount.

            Your early action on the above matter appreciated.

            Thanks & Regards
            Muralidhar Samal
            K/8, SIRPA, 426 PAS Road,
            Kolkata-45.

            Pls fill free to contact my Mobile No.[protected]

            C.C: Divisional Engineer (Internal)
            Accounts Officer (TR)
            Shri.S.K. Bhaduri, GM(CR & Sales), Telephone Bhawan, Kolkata
            Sir,

            My name is Varun R Sharma, I had applied for BSNL landline with STD facility. I have received the landline with number[protected], but no STD facility. Please activate this facility.

            Regards,
            Varun

            Land line — Non Activation Of STD facility

            Dear sir,
            Sub: Non activaion of STD fascility Tel No 28541231

            I applied for MTNL landline ( Combo Plan ) in the month of Dec 08 with STD fascility and the
            same was installed, but STD fascility has not been provided to me till date.I last visited the Janakpuri exchange on 3rd Feb 09, I was asked to submitt a request lettet and was assured that by evening STD will be activated but I am sorry to say that nothing has done so far and I am fadup vising the exchange freequently. If MTNL is not willing to serve the cutomer than I have no other option other than surrendering the Land line and move on to other sevice provider.


            R S Ahluwalia
            Can someone please come and check our landline phone, it has not been working for last 2 days, there is no dial tone which is creating a big problem for us. Our phone number is[protected] in rama bldg, sadar bazar, ambala cantt.
            Can someone please come and check our landline phone, it has not been working for last 2 days, there is no dial tone which is creating a big problem for us. Our phone number is[protected] in Ambala Cantt

            BSNL Landline phone — instrument is making harsh noise

            the instrument is making noise and it is impossible to hear
            my phone numbers is not working in proberly so please change in my phone, example; i press the 2 number button one time the number is press automatically 2times or 3times
            My telphone no is[protected]. In my telephone std facility is not working for a week. Please restore the std facility.

            residence phone — std facility is not enabled

            Dear sir/Madam,

            Inspite of calling the customer care services still the std facility of our landline[protected] is not enabled. Kindly do the need ful in time.


            Regards,
            I.David.
            Last few days I am unable to call mobile and STD from BSNL landline. Kindly solve the problem
            Dear Sir,

            Sub : Request for STD Facility

            I have BSNL landline Tel No.[protected] doesn't have STD Facility.
            Hence I request to provide an STD Facility to my Landline.

            Awaiting for your valuable reply.

            Thanks 'N' Regards

            Buddha Priya R.A
            " Bindu Nivas", 3rd Cross,
            Venkataswamy Reddy Layout,
            Udaya Nagar,
            Bangalore - 560 016.
            Ph:[protected]
            Mobile : [protected]

            Residential Phone — problem of calling from mobile to land line

            When I am dialing from my mobile (HUTCH) to land line, in most of the cases call charges are made in
            my mobile without receiving from land line. There is no ringtone in may land line also.

            Please look into the matter.

            My Land line number is[protected] and mobile number is [protected].

            Regards,

            Ananta kumar De
            can someone eat our phone
            Dear Sir,

            The undersigned being a Chennai resident would like to ativate std service on his bsnl landline phone.

            i am continuously dialing helpline no. 1500 but there is continuous no reoly on this number. please provide with an alternative number to help me activate this service.

            Thanking You
            Nishant Dalmia
            Sir, My Land Phone No. 2709328. I want to have STD facility on this Phone. Kindly make it available.

            yours faithfully,

            P.Radhakrishnan

            BSNL Landline phone — out of order for last 6 months

            my landline number [protected], hasbeen out of order for last 6 months, i have made complain about it but nothing hasbeen been done in last 6 months.i have requsted for broadband internet on this number, due to out of order problem i am not getting it.

            BSNL Landline phone — BSNL Landline Phone dead from 27.7.09

            My Landline phone no[protected] at Guwahati, is dead from 27.0.2009. I gave complain to the 198 vide docket no.-94561 dated 28.7.09. but till now no any one check the fault & reconnect the Phone. I also booked the complain so many times in Sampark 1500, but donot receive any response. Please do something, i am facing a lot problem.
            My Landline phone no[protected] at Guwahati, is dead from 27.0.2009. I gave complain to the 198 vide docket no.-94561 dated 28.7.09. but till now no any one check the fault & reconnect the Phone. I also booked the complain so many times in Sampark 1500, but donot receive any response. Please do something, i am facing a lot problem
            BSNL: customer service poor service...
            i have a phone connection number 252377 with local facility only Kindly arrange std facility to my phone.

            BSNL Landline phone — Phone out of order

            Hi,
            My telephone number is 2335165 and I reside in Kalyan East. Despite repeated complaints, the phone is still out of order for last 7 days.
            Request you to attend the problem asap.
            Dear Sir,

            My name is Prashanth. We had a BSNL landline connection with number 28466003 in the name of K.N Shetty and STD connection was enabled then.
            Due to the change in our residence in the year Jan 2005, we got it transferred to the new location with address #379/1, 2nd Cross, 3rd Main, Havanur extension, Heseraghatta Main Road, Bangalore-560073 and the new number is 28397293. After this transfer STD facility is locked and we are unable to unlock it with the password code.
            Please help us in this regard as we want our STD facility activated.
            Kindly do the needful at the earliesr
            You can contact me on [protected].

            Thanks,
            Prashanth

            BSNL Landline phone — Issue Unique id

            Dear Sir,
            i am from muzaffarpur, bihar. my land line no is[protected]. please issue my unique id.
            thanks.
            dear Sir,

            I have received new BSNL landline connection before 2 months. Till date I have not received any telephone bill and today i got a call from bsnl that if the bill is not paid, my telephone line will be disconnected. I have tried to pay bill online, but it requires unique ID no of my landline. Kindly provide my unique ID no and arrange to send my monthly bill.


            Regards


            Amit Aloni
            [protected]
            [protected]
            dear Sir,

            I have received new BSNL landline connection before 2 months. Till date I have not received any telephone bill and today i got a call from bsnl that if the bill is not paid, my telephone line will be disconnected. I have tried to pay bill online, but it requires unique ID no of my landline. Kindly provide my unique ID no and arrange to send my monthly bill.


            Regards


            Amit Aloni
            [protected]
            [protected]
            Sirs,
            I have a landline connection at my residence, my telephone number is[protected].
            I request you to get STD facility to my landline number at the earliest.

            A return mail about your confirmation is highly appreciated.

            Thanks,
            K.K.Somanna
            No.668, I Floor,
            6th Cross, III Block, Koramangala
            Bangalore -560 034
            Team,

            I have BSNL landline with Broadband connection(Home 750+ UNLIMITED), In this pack there is no STD connection. Kindly activate STD connection for this Pack.

            My Landline No:[protected].

            Thanks & Regards,
            B.Kirupashankar.
            No:22/12, Raghavan colony 3rd Street,
            Jafferkhanpet, Chennai - 600083
            DEAR SIR,

            PLEASE REFER TO OUR EARLIER COMPLAINTS REGARDING THE WORKING OF OUR TELEPHONE NO. 2726044 WHICH REMAINS OUT OF ORDER DURING MAJOR TIME OF THE MONTH AND WE HAVE TO PAY THE RENT FOR THE WHOLE MONTH. NOW, I REQUEST YOU TO PLEASE MAKE A PERMANENT SOLUTION FOR THE SAME SO THAT IN FUTURE THERE MAY NOT ANY LOSS OF MY WORK ON ACCOUNT OF THIS. I, ALSO REQUEST YOU TO CHARGE THE MONTHLY RENT ACCORDING TO NO. OF DAYS THE PHONE & BROADBAND SERVICE PROVIDED BY YOU DURING THE MONTH.

            THANKING YOU.

            BSNL Landline phone — reconnecting

            my phone no. is[protected]bharatpur,rajasthan)not working since last three year due to expention of NH11highway but now it is completed ,but still my above phone no. is not connected.i hope that pl.advise related authority to slove my problem as soon as possible

            BSNL — No STD on landlines

            I converted my mobile number [protected] into BSNL (MNP) on 03 Jul 11. but no STD is going onto the landline numbers
            dear sir my phone No: [protected] is not working. My name K.Sridharan. Puduchatram.( P.O ) Namakkal (D.T) Tamilnadu
            I have BSNL landline telephone no. 248513 with internet facility. It has not working last one day. ( Namakkal.Dt.
            Dead Telephone

            Dear Sir/s,

            You are herewith requested that the BSNL Landline telephone No.[protected] dead from last 1 month and their are no register the compliant on the net of BSNL Online till last week and their are no body repair the phone, everybody want money. J.E.and Linemen also not comes.

            You are requested please take neccessary action and deduct the rent for same period.

            BSNL Landline phone — dead telephone

            My BSNL Landline telephone No.[protected] is dead for a lot of time. what can i do ? my mobile no. [protected]

            BSNL — Landline phone is out of order for around 6 months

            Dear Sir,

            Myself Satish Kumar Meher,a residence of village Kadobahal , Dist - Bargarh,
            Orissa.My land line telephone No. is[protected] which is out of order for around 6 months.In spite of my several complaints the authorised person is not taking the required steps or showing any interest in rectifying the problem .For that myself & my family is facing a lot of difficulties & pain.


            I request you to take the necessary steps in this regards as the earliest.

            Thanks & regards,
            Satish Kumar Meher
            My phone no is[protected] and it stays dead most of the time, we complaint so many times, it starts working for few days and again stops working. It is happening from last two years. Please someone take notice of this. Kind regard - khuspal singh

            BSNL Landline phone — phone is not working

            my land-line phone is not working properly since 15days..the phone was dead from 25 July 212 and the number is [protected]
            i have already complained, dis is the third time I'm posting complaint.. but no response from service...
            please check the problem regarding land line phone.
            I am resident in ulhasnagar 4 my phone is not working from last one week i requestyou to please solve problem my number is 2585214
            I had applied for activation of STD facility to my landline no.[protected] on 30th July 2012. Waited upto September 2012 but activation was not done. I sent a reminder on 6th September 2012. Till date the activation of STD is pending. Please look into it at your earliest.

            Suresh Kumar Somani
            Alipore, Kolkata, West Bengal
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              S
              subhashish Ganguli
              from Mukerian, Punjab
              Apr 20, 2008
              Resolved
              Report
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              Resolved

              Dear Sir,

              1. I found BSNL service for broad band is very unprofessional.

              2. I have deposited Rs. 1200 for new BSNL broad band coonection in June 2007 against my telephone number[protected]. I have received a message from BSNL office to collect modem from their office after a long wait of period 9 months. I collected Modem from BSNL office on 01.4.08. After two days they have intimated my login ID and password.

              3. Today it is twelve days passed but they have not given link to my connection. Number of complains have been made through personnel visit and telephone to the BSNL office. They are noting down the complain every day but after that no responce from their side. Their is nobody to listen. I think it is the duty of BSNL office to get installed the new Broard band connection and confirm. Not a single person have made a visit to my residence for my B/B connection.

              4. I am residing in Saharanpur (U.P.). My office working hour is 0900 A.M. to 0600 P.M. It is very difficult for me to come out from during my working hours and stand in front of BSNL office. I will be highly obliged If you guide me for getting my connection. The LAST OPTION WOULD BE TO SURRENDER BSNL SERVICE AND GO FOR PRIVATE CO.
              Aug 14, 2020
              Complaint marked as Resolved 

              Broadband 250plan — Broadband connection

              Sir,
              I have applied for bsnl broardband connection which is almost a year ago. I have also paid the advance for one month. But the sad part is the broadband connection is not yet installed. Whenever I try to inquire with one of your officers they tell me that this area is not yet covered for broadband. I want to ask you if this is so why in the first place was I allowed to apply for a connection and also to pay for one month. Can you please let me know and how soon can I get my connection. thanks Joy Lobo
              . Today it is 5 months passed but they have not given link to my connection. Number of complaints have been made through personnel visit and telephone to the BSNL office. They are noting down the complain every time. but after that no responce from their side. Their is nobody to listen. I think it is the duty of BSNL office to get installed the new Broard band connection and confirm. Not a single person have made a visit to my residence for my B/B connection went down but i am receving bill with out fail on the second month of connection my broad band line was down for 45 days but i have recived a bill of rs 1500 how this may be possible when i have no connection to use it.
              Sir,
              i am very sorry to say that a company like BSNL, its service towards customers is going very very poor. i have got my user id & password on 23rd of july. but just got a link by yesterday. bt at present i am suffering a problem like some error. Number of complains have been made through personnel visit and telephone to the BSNL office. They are noting down the complain every day but after that no responce from their side. really i dont know what to do. they all are worthless. even they also dont know where complaint can be lodged. even i am talking about your customer care service also. Their is nobody to listen. I think it is the duty of BSNL office to get installed the new Broard band connection and confirm. Not a single person have made a visit to my residence for my B/B connection.
              and pls give attention to my billing periods, coz i have no usage of BB service but it already chargble as per your register.
              thnks.
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                A
                ammar jadliwala
                from Vijayawada, Andhra Pradesh
                Apr 19, 2008
                Resolved
                Report
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                Resolved

                i tried to activate my call back tone three weeks before form 19-04-08, through a bsnl web site.after my steps of activating a call back tone, i called care center of bsnl to verify whether i call back tone procedure is started of not. they answered me that no your call back tone procedure is not activated plz send a message on 56700 to activate your call back tone, but i didnt do tat thing.But on 19-04-08 at 10:21am i received a msg from bsnl tat i have been charged 20rs for a call back tone after almost 3 weeks.and wen i contacted care center they didnt gave proper ans to my questions. first when i called they said tat i have activated my call back tone on 16-04-08 morning 10:30am. next when i called the after 3 hours they answered me tat i activated my call back tone by sending a message on 19-04-08. plz help me i am feedup of this services provided my bsnl for giving proper ans to their customers. try to solve my problem and plz reply for this complain
                Aug 14, 2020
                Complaint marked as Resolved 
                my phone no [protected] i have unlimmted broadband conection .22 july 2008 .
                i have comlain everyday sdo .de.dgm.gm.0183.2431991.2587950.2566800.2227727.2563566...
                but not solve my problem .brodband not working only one day.
                but send broadband bill my adress
                i dont pay bill because broadband not worked one day in month
                bsnl stop my phone out going calles
                this is not right desision on bsnl
                so please openly my outgoing calles
                i thankfull to you
                gurinder pal singh
                [protected]
                my phone no [protected] i have unlimmted broadband conection .22 july 2008 .
                i have comlain everyday sdo .de.dgm.gm.0183.2431991.2587950.2566800.2227727.2563566...
                but not solve my problem .brodband not working only one day.
                but send broadband bill my adress
                i dont pay bill because broadband not worked one day in month
                bsnl stop my phone out going calles
                this is not right desision on bsnl
                so please openly my outgoing calles
                i thankfull to you
                gurinder pal singh
                [protected]
                i have bsnl cell one corporate connection since my no. is [protected], recently i have purchased one handset of sony ericsson w950i, which is 3g enabled handset. also i have bsnl unlimited gprs plan. my problem is since last 20 days i am getting the problem of drop the signal in the area wherever the 3g signal towers. i am not able to complete my calls because of drop of signals. i have visited to bsnl pune office, they have been activated the 3g facility to my handset, but still i am facing the same problem. can any body please help me in this regards.
                please create sir, varayo thozhi varayo---- pasamalar
                sir i wand vaarayo thozhi vaarayo-- pasamalar please create
                vaarayo thozhi vaarayo--pasamalar
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                  M
                  Mayur Panchal
                  from Ahmedabad, Gujarat
                  Apr 18, 2008
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                  Hello

                  i had complained abt my broadband internet since last 3 month i can't connect to internet after evening.
                  and i had complained lot time but there is no positive replay. i am unable to connect net and paying money without using net so please do something.

                  bnsl has any value of his customer or not ?
                  they can't take seriously any complain. why?

                  Thanks
                  Mayur

                  BSNL Broadband — i am unable to connect to internet

                  hi my name is kalapala kishore kumar and my land line no.is [protected] and my broadband plan is 1350plus and with bandwidth of 512kbps and iam unable to connect to that speed as my ram speed is 512MB and my friends computer is also same plan he is get speed and iam unable to get that speed please investigate on it

                  BSNL Broadband — about net connection

                  about a month net connection is intervieningly lost and when its there its so slow .
                  our plan is BB HOME COMBO ULD 625.so its not at all useful for us.please take
                  necessary action as fast as possible.
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                    M
                    m.girdharilal.rajpurohit
                    from Gaya, Bihar
                    Apr 18, 2008
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                    sir, my village phone no.[protected]. my parents who are over 74 years old live alone there.we pay our bill regularly and there is no due.
                    i am living in kolkata very far from my native place, every time in a month or two our phone goes dead.
                    when ever our driver goes and complaints the person name babusingh at complaint centre wants my father to meet him.
                    when ever my father goes to meet he shouts at him saying why is he sending the driver for fault booking
                    as i said my parents are very old they need telephone service and we trust bsnl hence took the service but this is regularly happening since last two years the same person babusingh reply rudely without respecting old age people what to do?
                    i have given number of complaints regarding bsnl staff misbehaviour they are rude, unfriendly and not at all helpful to senior citizens one such complaint still lying un attended.

                    WHAT IS USE OF WRITING COMPLAINT AND SENDING EMAIL????????

                    REGARDS/M.GIRDHARILAL RAJPUROHIT
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                      R
                      rohit agarwal
                      from Delhi, Delhi
                      Apr 18, 2008
                      Resolved
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                      Resolved

                      I AM HAVING BSNL PREPAID MOBILE CONNECTION([protected]) IN CHIRKUNDA(DIST-DHANBAD, JHARKHAND).I AM FED UP OF COMPLAINING ABOUT LACK OF NETWORK AT MY LOCATION.EVERYTIME I AM RECEIVING NETWORK OF WEST BENGAL AS IT IS JUST TWO KMS.DUE TO WHICH I AM UNABLE TO MAKE USE OF MT BSNL MOBILE.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      jfdkajfkjak
                      i want know the all call of a bsnl cell number &detail of its.
                      Hello, i am shashi and i want to subscribe internet facility on my prepaid mobile please send me monthly or other rates/cost in this regard.
                      no network available in me street $in my shop. i m sit in my office then i face very low means no signal problem network is not available or in case network is come so very poor voice receive or no clearity in voice whole conclusion is no signal available . i face this problem minnimum 2 years .i hav already give many cmplts in local exchg but not responding .my cmplts proof r also available me. so plz solve this problem thx

                      from : AMIT KUMAR KOHLI
                      5662
                      GALI TEEN WALI
                      KABARI BAZAR
                      AMBALA CANT[protected]
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                        A
                        ASHIS BAIDYA
                        from Kolkata, West Bengal
                        Apr 18, 2008
                        Resolved
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                        Resolved

                        EMAIL ACCOUNT ACTIVATION
                        BROAD BAND CONNECTION IS RUNNING ON PHONE NO.[protected] SINCE JANUARY 2008. BUT TILL DATE I CAN'T ACCESS MY BROAD BAND EMAIL ACCOUNT. I WAS INFORMED THE ABOVE PROBLEM TO THE AREA MANAGER, JADAVPUR ON 20/02/2008 BUT NEITHER ANY ACTION IS TAKEN NOR ANY REPLY IS SENT TO ME. I TRIED TO CONTACT WITH CUSTOMER CARE OFFICER OVER PHONE BUT FAILED.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        BSNL people donot attend. My Borad Band connection is giving me error 691 for the last 5/6 days. I made several complaints with Tel No. 1500 and 197. Though I was provided different numbers to contact viz telephone Nos. 2203838, 2301515 and 2286200 . Though one Mr. Amit on 18th and one JT on 19th picked up the phone and adivsed having me rectified, but sorry it was not so. Today again I lodged the complaint and I was advised they are forwarding. Ahhhh...
                        Amarjit Arora
                        Patiala
                        [protected]
                        [protected]
                        If one would not provide better service, it is very difficult to survive in the competitive market. BSNL should change its way of functioning and see that every customer is happy by providing best service. I want see that the BSNL to be the BEST network service provider.
                        Even for a week, I can't able to login in my 250 home broadband a/c. I made completes regarding this issue to area manager in tarapur, but all went in vain.
                        I got the BSNL 250 home broadband connection 3 weeks back and since then it works fine one day and next day there would be a problem. Very unreliable service. And for this I would need to contact the local BSNL people who will charge for each visit and fixing the issue. Now its not working since 4 days and the people here are not responding to my calls or trying to solve the issue. Its very bad that Government in trying to provide very good service to the people in cheaper rates and people in between are trying to spoil the name by giving this kind of service. Based on current trend and competition in the market, its too difficult for BSNL to survive with this kind of service.

                        Management needs to do performance reviews on their call centre executives, each local branch workers etc to keep them up to speed in this fast market. They have to randomly call some customers and try to get the feedback on the performance of each branch. Delivering something is not a big deal. But to give good maintainance facility and service to the customer is what BSNL needs to concentrate more. Otherwise people will go for other very good options available for them and BSNL has to lose their business.
                        I am unable to connect bsnl broad band connection my user name genusmbd, please activate it as soon as possible .


                        sanjay saxena
                        [protected]
                        plz sent to price list brodband internet scime ( utthrakhand )
                        Dear
                        SIR/Madam
                        I have loss my portal Id.please send me new Portal id in My E-mail address. i am waiting for your answer. I Am customer of your Broadband HOME Plan 250. Thanks
                        BSNL broadband is fast than others, , but employees are too slow, , , , so in complaints of service it takes too much long time, , , , , please give some intension employees of BSNL, , ,
                        activation of bsnl broadband plan 250/ connection in july 2010 in dera bassi city. Is 15 days free downloand was applicable. I have billed Rs. 1948/-as internet for first 15 days free downloand and upload charges and Rs. 500/- security deposit.Is it is right or wrong
                        Third class broadband service of bsnl patiala The officials of bsnl patiala never pick phone for complaint e.g[protected] as they donot attend complaint at these numbers. they take it their privielege not to attend as they are in govt sector. No one has check upon them.Customers are attached with bsnl out of their helplessness. This is my third day to contact these number for providing me password to check broadband usage but in vain.

                        hsbatra
                        [protected]
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                          S
                          surender singh
                          from Chandigarh, Chandigarh
                          Apr 17, 2008
                          Report
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                          My telephone no.is[protected] which is provided at 67-A Pine Homes, Dhakoli.Upon picking up the receiver, the voice heard is "the connection has been dis connected due to non-receipt of bill".Where as I have not received any bill till date.Request restore the connection and provide me the bill so that Ican make the payment of telephone bill.
                          My telephone no.is 25581151 picking up the receiver, the voice heard is "the connection has been dis connected due to non-receipt of bill".Where as I have not received any bill till date.Request provide me the bill so that Ican make the payment of telephone bill.
                          General Manager/Accounts Officer,
                          Bharat Sanchar Nigam Ltd.,
                          Suliaman Complex, Srinagar.

                          Subject: Disconnection of Phone No.[protected].

                          Respected Sir,

                          On 17/02/2011, I have deposited an amount of Rs. 2,160/- as advance rent for two years under the scheme of your company. Surprisingly I received the bill for an amount of Rs. 1,730/- on 07/09/2011. Upon the inquiry from your sub unit, Soura I was told that my advance rent has been adjusted towards monthly bills till date and that advance rent has not been acknowledged by your company for two years. This is simply the breach of trust. Moreover my phone remains out of order for most of the time and when it works after my persuasion/complaints; it remains noisy (as it is today). I have tried to send this application through mail on the addresses given on the phone bills but the mails have returned undelivered, please check out for yourself.
                          Despite this contravention I went to your office last month for disconnection of this installation. However one of the officers (perhaps Mr. Sameer) of your Department influenced me to deposit whole disputed bill and promised me that for next two years I shall not have to pay any rent, the officer assured me about best services. Although I was not convinced, but I believed the words of said officer and cleared all the dues towards your company under protest. Contrary to all these facts, it is disgusting to mention here that my phone still remained dead after clearance of the bill for two weeks and is noisy till today. Surprisingly on the other hand I have been served a fresh bill amounting to Rs. 37.24 (Rupees thirty seven paisa twenty four only). This attitude of your company/workers is intolerable. Please adjust this petty amount against my advance rent of Rs. 2,160/- and repay me the balance amount if payable under law.
                          In the backdrop of above details I am totally annoyed due to infringement of your company, and as such I request you to please disconnect my subject telephone connection immediately. No further bills shall be entertained by the undersigned and the matter shall be referred to Court if need will arise.
                          Yours Sincerely,

                          (Faiz Ahmad Akmali) Dated: 17/03/2012
                          S/o Gh. Mohi-ud-din,
                          R/o 29, Haider Colony,
                          Upper Soura, Srinagar.
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                            SUBHASH PALWE
                            from Pune, Maharashtra
                            Apr 17, 2008
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                            My Telephone No.is[protected], Recently i have shifted my house Wadgaon BK, Pune to Sahakarnagar Pune, after 15 days the BSNL officer told me in your new house there no extra lines to connect telephone, they are also told get back Security Deposit and leave telephone connection
                            My Telephone No.is 26837102, not working ( i.e dead) please check
                            my land line ph no is[protected] last one year we fesing problem of dad phone i complent so meny times but its no good response pl tall me what i do konw????????/

                            aniruddha halande
                            [protected]
                            My telephone was disconnected becasue of arrears of some past bill which I agree was our fault but all of a sudden it was disconnected without any prior notice. Now some work is going on and again for more that 10 to 12 days my telephone connection is not in any use who will bear this inconvinence because of your fault. And then we are charged heavily for service charges, is this the service you charge to your customers. Again I was given a number 2420074 and nobody is picking up and anwering the call there so has to rush through mail this again is the example of your good service which you charge us in your bill, I need some rebate in your billing my number is 24217058.
                            hi i am bandu harale, i am handicapped one laege. i complited BA . history from kolhapur & computer know.
                            We stay @ Narayan Baug society, based at Vadgaob Bk.. Almost 1000+ families from our society and surrounding are not able to subscribe to BSNL service because BSNL is not keen to do so. Members in the society which is just a 50 feet away are having BSNL lines and all o[censored]s are fighting for the connections since a year now. Can somebody please help us?
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                              Dayananda Rudraiah
                              Apr 17, 2008
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                              Hi,
                              I have got a broadband connection from BSNL Bangalore. I should appreciate the quick installation of service once i registered on thier internet site. However i have been calling since the last 3 weeks and each time i get through their IVR to customer service agensts they register a new complaint each time and provide me the new complaint number stating that the earlier complaint has been closed. I am not sure how they close the complaints by themselves when they have not attended even one. My apprecitaion on the quick service connection has fizzled down to frustration. What is the use of a non-working service and that too when you are getting billed for the same..
                              regards
                              Dayanand
                              hallo, i have pearchage EVDO from vasana EX. they promise after 48 hours working .but stil not, where we r ENQVYEARI ?
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                                J
                                Jijin
                                from Pune, Maharashtra
                                Apr 16, 2008
                                Resolved
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                                Resolved

                                Im writing posting this complaint with atmost dissatisfaction regarding my application for new BSNL landline...I have applied for a new landline connection (detailed enclosed below)..and ur lineman has called me 2 weeks back..I was waiting for him for 2days taking leave at my office, and he was not attending the call.I had called him more than 20 times in last couple of days and i hav more than 15 contact numbers o[censored]r different sections.Again he told me that he dont know my address though he is staying very near by my house...Two times I went to ur BSNL office at Indiranagar, all the time im getting the same reply and also i could understand that if Im ready to pay 500rs to ur guy he will make it with in half an hour.Is it mandatory that I should give this money? or else is there any contact no's of Senior officers to whom i can take this matter...


                                Application No: APP869337
                                Consumer No: 50036813
                                Exchange: CV Raman Nagar
                                Work Order No: 65002675
                                Work Order Dated: 25-Mar-08
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Dear sir,

                                I have purchase new bsnl sim [protected] i have call bsnl customer care 10 to 15 times. but no proper response & perfect commitment. No any person can give me proper solution for my problem.

                                Regard's.

                                Amrish Prajapati.

                                [protected].
                                i bikram kabra had requested for a new broadband connection and the sales team person contacted me and take my booking . my booking was done on 24/12/2010 as for new line booking with category n-oyt-gnl has been regestered vide work order number 4301153. but till now no one has reported for the connection. where should i place complaint.
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                                  R
                                  Rita Bose
                                  from Ahmedabad, Gujarat
                                  Apr 16, 2008
                                  Resolved
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                                  Resolved

                                  I had registered an application for new broad band connection under Regd No : DDR/BB/HG/07-08/0349 dated 17/03/08 and paid Rs 500/- at BSNL’s 264 Jessore Road, Kolkata office.
                                  My telephone no :[protected] in the name of RITA BOSE
                                  This was supposed to execute by o/o Area manager DUMDUM

                                  Today is 16th. April and there is no connection made by the BSNL after one month!!!

                                  Is it not amazing that one month is not a big issue for BSNL ?
                                  I had made complaints to couple of authorities of BSNL over telephone and got only some bureaucratic answers. No real help. BSNL can make customers wait for months, but we are very small and can not. Under such situation I have finally got a connection from VSNL (Tata) paying Rs 998 for 100 hours last week.
                                  May I now get back the refund from BSNL of Rs 500/- that I had paid already ?
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  there is no broad band connection in peddapalli, im asking there is total work is completed, but not giving any connection to anyone in peddapalli. There is so many people are waiting for bsnl broadband connection and its plans. Surrounding peddapalli, total areas have this oppurtunity, but not in peddapalli, no corresponding reply is not giving for asking broadband connection in office, in peddapalli.plz reply
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                                    S
                                    Sukumar Das
                                    from Mumbai, Maharashtra
                                    Apr 16, 2008
                                    Resolved
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                                    Resolved

                                    14th April 08

                                    Dear Sir,

                                    With regret this is to inform that my telephone is not working properly since last one year. Nothing could be heard and full of noisy sound. Several complaints have been lodged in this regard at BSNL Yerwada, Pune. But nothing has been done so far. It is an outstanding complaint since last one year. I request to make the telephone serviceable at the earliest. Many applications have been submitted to the BSNL office, Yerwada, Pune for rectification the Phone.

                                    My address is given below:-
                                    Sukumar Das
                                    S.No 253, plot No-26,
                                    Khese Park,
                                    Lohegaon Road,
                                    Pune-411032
                                    My BSNL Phone No[protected]
                                    My Mobile no - [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir,

                                    I am very unhappy because of bad service received from bsnl. I have activated my phone no. [protected] on 15 th of may. For 2 days phone had worked properly. But after 2 days it has not worked till date. Not a single noise come from phone. Day before yesterday i tried call to this no from cell phoene and i really surprised because the lady was saying "this no. is not in use" pls cehck the no.. How it could possible?
                                    This very very bad experiance i had with bsnl. Pls look into this matter. and sort our in a day.

                                    Regards,

                                    Harish Paigude.
                                    Sir/Madam,
                                    I want the detailed bill for the months of MAR.2008 and MAY.2008. My telephone no. is[protected] in the name of DR.YOGESH DESAI.
                                    Thank you.
                                    I have lost my cell 3 days ago,
                                    Hence i have details of those person who’s take or found my cell
                                    he is an BSNL users
                                    The details are as follow
                                    Name : Arun kumar
                                    Mobile No. : [protected]

                                    I have Police complained of this no.
                                    So Please kindly send me more details of person as Residential Address. On my mentioned email Address.

                                    Regard's
                                    satish
                                    Mylandline phone no 27172383 is not working form last 2 weeks. It is dead. Please look into the matter
                                    i have taken a telephone at my shop at Talegaon Dabhade no 223283 in jan 2008 after one month, i have taken broadband connection for my use, which never get connected. total visits to talegaon office were 40. the port has changed and use one day the connection, next day it was dead. so left the phone as it is. the officers are agreed that the phone is dead with broadband from 19.10.2008, raised the bills with broadband connection. after written complaints the charged reversed upto dec 2008 and again sent the news bills with broadband charges. for this i have again given written complaint for new reversal.

                                    the new telephone is taken at my residence no. 223793 before one month. i have applied for broadband connection for same which is still not in act. now this telephone is also dead from last 2 weeks.

                                    as i found the telephone lineman doing something wrong with telephones at talegaon. 1000 of peaples are having complaints and tired with them and surrendered the telephones.

                                    there should be a dramatic change at talegaon technicians and offier level, otherwise no one will apply for bsnl.

                                    pawar D.B.
                                    Dear Sir,

                                    Our company Agogue Technologies want to put one of its server at Dighi datacenter. We tried a lot to call you. I got one number of Mr. Thomos Sir at Yerwada pune but he told that you call customer care. I have mobile number of Mr A.N.Rout but he dont pick up the phone. I had visited at your vsnl office at Dighi.

                                    Can you please provide me all the details ASAP so we can go ahead.
                                    Regards,
                                    Anuj Kumar Singh
                                    Project Manager,
                                    Agogue Technologies Pune,
                                    [protected], 27614357, 65310849
                                    I wish to submit that by mistake I subscribed to a caller tune "Jai Ho" and now unable to get rid of it.
                                    Often some callers tell me that some bhajan or foolish ads are heard on my mobile. My attempts to get the caller tune terminated resulted in a wild goose chase. Every month i get messages Thank you for using the caller tune. You will be charged Rs 25 at times they give discount and deduct Rs12 ! There is no response to my messages requesting termination of the caller tune. Am I fed up ?
                                    You Bet I am. Can any one help? Is BSNL listening? Oh my Mob No [protected]
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                                      C
                                      Chellappan PN
                                      Apr 16, 2008
                                      Resolved
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                                      Resolved

                                      I upgraded my telephone to broadband connection in Jan 2008. W.e.f 17 March, I am having problem with BSNL broad band connection. Complainted many times and staff came 3 times and no one could able to fix the problem. One person said, problem with line and other one said problem modem, and third one says problem computer. Checked the computer, it is working all right. Telephone works all right. I am sure, it is the problem with modem and is in warranty period, no one bothered to get it fixed.

                                      Same way I complain before regarding hand set to replace due to problem with incoming calls, not done for several months, contacted Ernakulam Office, then staff in Kothamangalm is threatening my house members and says why do you complained Ernakulam, we can not do, let Ernakulam people come and do it.
                                      I feel very bad, this is not the way to deal with the customer.
                                      Bill is coming regulerly without any failure and getting mothly rent too..
                                      May be due to unqualified staff, Customer service is getting very bad from BSNL.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Hi Team
                                      We took Broad band connection 2 months before and still we not getting proper connectivity..

                                      The service from BSNL is too bad compare to pvt sector..
                                      If it goes like this we are going for consumer court ..!!
                                      Please treat this issue in priority
                                      Thanks

                                      AJI
                                      [protected]
                                      [protected]
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                                        Y
                                        yogesh kumar
                                        from Mumbai, Maharashtra
                                        Apr 15, 2008
                                        Resolved
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                                        Resolved

                                        I, yogesh kumar, user of bsnl .(tel.no[protected]my broad band connection is not working since 20 days.when i called customer care but there is no response from this side.pl do the necessary action.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        I had given an application for a Start Up Plan (Rs 250) in the 1st week of Dec 2007, at my residence (E-13, DLF 1, Gurgaon). A guy named Shivesh ([protected]) had immediately come to my office on Dec 6th to collect Rs 500/-. BSNL took almost a month and a half only to tell me that they are unable to provide me with a connection at my address due to technical issues. Since then I had been following up with various people including Ms Kamal Joshi ([protected]) for my refund but in vain. They keep diverting my calls and nobody takes the responsibility of getting back to me.
                                        I had also written to DGM, Naveen Kumar but still nothing happened.

                                        Firstly I would like to know that why at the very first instance someone was sent to collect Rs 500 for the connection when they had technical issues at the address provided to them.
                                        Secondly why did they take so long to get back to me infact they never got back, I was the one who was following it up throughout .
                                        Last but not the least neither are they refunding my money nor providing me a connection. I still have the receipt for Rs 500.
                                        My telephone connection no.2217585 has been disconnected without provdiding any prior information to me.even i have make the pending payment for last two months also but nothing has happened.can someone let me know how much time they take for the restoring of my access?
                                        i have submitted my application to south city exchange about one year back to transfer my phone no 2381083 but till now
                                        i have submitted application for transfer my telephone no 2381083 to south city exchange about one year back to my new address h.no 593 sector 45 near despensary gurgaon but till now i am waiting for transfer

                                        regards

                                        M.M.LAL
                                        sub:- bad conditions of phone service

                                        Dear sir,
                                        my phone no is[protected] it is not working properly from last 1 july. plz take necesseary steps in this topic.


                                        thanks & regards
                                        From ravi prakash
                                        Hi,

                                        My Land line phone no[protected] not working since last 4 days[protected], Please take the urgent aciton to resolve the issue.


                                        Regards
                                        Yogesh Srivastava
                                        My phone line no. 2572792 has not been working since May 26, 2008. I posted a complaint on Phone No. 2211500 on May 26 and received Complaint No. 28316. On June 4, again I posted the complaint and received the same Complaint No. 28316. I have spoken to Mrs. Banerjee also several times on 2327000 and was informed that the line man was on leave, but she would look into the matter. I have spoken to the Lineman on 2060700 on several occasions and he keeps assuring that the line will be restored. Today, June 18, my landline is still not working. I just called again today and posted another Complaint No. 28854. Kindly note, I have no outstanding payment with BSNL. All bills have been paid till date.
                                        Kindly assist to have the landline number restored as I am fed up of making complaints and talking to unprofessional people. Thank you.
                                        My broadband connection is not working since 17th june and there is no responce from the area incharge. When i called up, their no. is most of the time shows busy and sometimes not connected. My No. is 2251663
                                        Dear Sir,

                                        My Land line phone no[protected] is not working since last days (), Please take the necessary aciton to resolve the issue.

                                        Hope for a favourable action very soon.

                                        Thanks and Rgrds,

                                        Prabhakar B. Kanade
                                        Sector 15,
                                        Gurgaon
                                        Dear Sir,

                                        With humble request this is in reference with my Land Line no.[protected] which is not working since more than a month. Many times I tried on various Nos. to lodge a complaint regarding this but I didn't get any response.

                                        Finally sending u this mail with the hope that my land line will work properly again so that I can enjoy the communication to my relatives as well as with my friends. At present, Phone has become a necessity in one's life so kindly consider my complaint and get it done on urgent basis through the Lineman of the area.

                                        Hope to get a favourable action from ur side.

                                        Thanks and Regards,

                                        Prabhakar B. Kanade
                                        Sector-15, Gurgaon
                                        Dear Sir,

                                        Our bsnl phone no. is[protected] is not working presently. kindly take immediate action as soon as possible.

                                        Thanking you
                                        Dear Sir
                                        Our BSNL phone no.[protected] is not working since last week. Complaints are made, but till date no responce.Kindly take immmmediate action as I am a senior citizen facing difficulty.
                                        Dear Sir,

                                        I had given the application for a Home 500C plan in the month of April. A guy named Shivesh ([protected]) had immediately come to my residence and collected Rs 1000/-. With in a month I have been allotted the Phone number and customer ID i.e. 2560278 / N112417
                                        BSNL took almost a 3 month to tell me that they are unable to provide me the connection at my address due to non feasibility. When I asked them that what the technical Issue is, they could not answered the same. I informed them that my neighbor has the BSNL connection why is it not feasible for my connection? Since then I had been following up with various people including Ms Kamal Joshi ([protected]). They keep transferring the calls.

                                        I would like to know if there was no feasibility why they sent a person to collect the amount for connection.
                                        What is the reason for no feasibility?
                                        When they are returning my money back?

                                        Thanks & Best Regards,

                                        Shambhunath Pandey
                                        Saraswati Vihar
                                        My broadband phone no[protected] is not working since last 25 days Please take the necessary aciton to resolve the issue.

                                        i will try complaint no[protected] but not response

                                        Thanks and Rgrds,

                                        Rajkumar
                                        ashok vihar phase -3
                                        Gurgaon
                                        Tel No. 2570938

                                        Works only for 3-4 days since last 2 months and then gets dead. We get it restarted in next 3-4 days and the problem continues.
                                        Now we hear that the person who used to get it restarted and works in our area has been transferred to some other area.
                                        Currently the phone is dead for last 3 days.

                                        New person does not have any cell. Main area office does not pickup the phone. 197 does not pickup, we always hear the auto-music and que nos without somebody coming on line.

                                        What do we do?

                                        Thanks & regards,
                                        I had given an application for the installation of new telephone connection and broadband connection Start Up Plan (Rs 500) on 2 jun 08. A guy named Pardeep immediately assured me that the connection would to installed within 7 to 8 days. He demanded Rs 1831- from me and I immediaterly gave him the money having taken the receipt no.156 dated 02/06/08.He gave me three numbers to contact in case of need .But to my best possible effort neither the NEW CONNECTION HAS BEEN INSTALLED nor my money has been refunded to me. I contacted to various officials but all in vain they keep diverting my calls and nobody takes the responsibility of getting back to me, now i realise my mistake of taking faith on BSNL.Actually I was impressed by the huge advertisement made by superb actress preeti zinta.
                                        Last but not the least neither are they refunding my money nor providing me a connection. I still have the receipt for Rs 1831/-I request to kindly refund my money as i have totally lost faith in bsnl.
                                        My telephone no.[protected] already activated with broadband service was shifted from Nai Basti - Gurgaon to Jyotipark - Gurgaon. The telephone connection was started after 10 days but broadband is still not working. I have made many complaints at 2225225 but problem is not solved from last 15 days
                                        Hi,

                                        My Land line phone no[protected] not working since last 2 days[protected], Please take the urgent aciton to resolve the issue.


                                        Regards
                                        Shiv Kr Vashist
                                        My Land line phone no[protected] not working since last 4 days[protected], Please take the urgent aciton to resolve the issue.


                                        Regards
                                        Shiv Kr Vashist
                                        Dear Sir
                                        My internet-broadband connection is not working properly since 2 weeks. The number is[protected]. You are requested to please look into the matter and solve immediately.
                                        sir we coplaint maney time our ph is not working 0124. 2375001.
                                        Hi,

                                        my land line no.-2221745 is not working since last 10 days. please take appropriate action.

                                        BSNL — Non issue of cheque

                                        Non issue of cheque due to surrender of telephone connection

                                        I have surrendered ny telephone connection on 26/9/08 along with Instrument.Till date there is no communication & cheque despite repeated enquiries at the ulhasnagar office of BSNL.Please help

                                        Tel.no.surrendered.[protected]
                                        consumer no.[protected]
                                        date of 26/9/08
                                        You think that is bad? Read this...

                                        http://www.complaintsboard.com/complaints/httpwwwgoodmaidcom-c108191.html
                                        My Land line phone no[protected] not working since last 1 week, Please take the urgent aciton to resolve the issue.



                                        Thank's
                                        Mahesh
                                        I guess there seems to be some fraud by BSNL here i have also Applied for a connection to a person named Gautam on the same Phone number as idicated ..( [protected] ) .. It has been close to a Month now I dont have the connection Nor my money has been refunded . I guess BSNL should take some strict action against this agent as it seems to be that he has looted many people & have not refunded the money as well .
                                        I have applied for a broadband connection on my existing phone[protected]. my connection has been activated but i dont know my username, password and how to connect. please help me what to do?
                                        Kindly get my landline number[protected] checked as its not working since 20 Dec 08.
                                        My tel no[protected] is out of order since 2..2. 2009
                                        My Internet its works on 10 days in months i complaint many times but they just don't response . Mr Hooda GM Gurgaon still working with file . i have dought if he know how to operate the computer . If you go to meet him the lady setting out side will say that he on lunch . still waiting to him for finish his lunch .


                                        Thanks,
                                        Done
                                        I have take internet connection ph no 2290313, net working only 3 days after that i have disconnect my net connection and deposit modam

                                        please correction my account


                                        thanku
                                        I surrendered tel[protected] on 22.12.2008 but till date had not received the security refund Kndly do the needful

                                        TPSingh
                                        C1/2822 (FF) Sushant Lok 1 Gurgaon Haryana-122002
                                        After providing broadband services for two months (feb - Mar09) BSNL has refused to provide broadband services due to fault in land line. They are not intrested in providing the services.

                                        BSNL Landline — landline is not operational from 4th july 2009

                                        this is to inform you that after complaiting on phone on 6th of july, i personally visited the karwan telephone exchange on 7th to in form them they took my phone number and address but till date there is no action from them. my telephone number is 24826661. I am requesting the concerned authorites to take the required action.
                                        Respected Sir,
                                        It is to bring your kind notice that I have discunected my telephone connection (No.[protected]on April.09 due to the treatment for paralises of my mother outside Gurgaon.
                                        But after reaching Gurgaon I have applied for telephone connection again on 26.06.09 after making payments of all dues (Bill No.HRGRG00164963 dt.26.06.2009 amt to Rs.824).

                                        But regretted to inform you that till date the telephone was not connected after long time, insted of repeated complaints (445740 dt.26.06.2009 and CDU761 dt.04.07.2009.)

                                        As the connection required urgently as my mother is ill (paralasis)
                                        Your early action in this matter is heighly appreciated as BSNL is well known for connecting people and I have full faith on BSNL's good service.

                                        Regards
                                        Shiv Kr.Sharma
                                        S/o.Sh.Madan Lal Sharma,
                                        (Rtd.Hr.Police Inspector)
                                        Village Chandu, PO.Budhara
                                        Distt.GURGAON

                                        BSNL Gurgaon — broadband-request pending

                                        i have requested for new landline and broadband connection 2weeks back till now i am waiting for connection
                                        But sorry to say even my tel.[protected], is dead for last one week, even after making complaints twice.
                                        Dear sir,
                                        my phone no is[protected] it is not working from last 15 july. plz take necesseary steps in this topic.


                                        thanks & regards
                                        From Shiv kr Sharma
                                        My BSNL broadband was not work properly
                                        when i complaint in BSNL office they cannot take any action
                                        My BSNL No. is [protected] (Gurgaon)
                                        I have applied for landline and broadband connection on dated[protected].no response till date i.e.[protected]
                                        my self anil bansal[protected] applied for iptv on 15.6.09 and paid a cheque of Rs. 1500 by getting assurance of insatallation within 3 days, but after one week, i have been told that it is not feasable to insatll iptv to you. i asked for the cheque, but told to me that it will reach you sooner. I was shocked when after passing of one & half month, some of bsnl staff have misused my cheque and get it passed from my account on 21st july. i tried to contact mr. jitender (mobile-[protected]) but no satisfactory answer was there.
                                        I have been penalised by one of the financial institution due to returning of ecs payment due to above unintimated passing of cheque.
                                        now, i urged to the g.m. of bsnl to look in to the matter immediately and refund my money with intt. at the earliest.
                                        my broad band is not properly work before two(2) months.pls help me
                                        my broadband speed is very slow . my land line no is 2673738
                                        I have got internet connection on my residential telephone No.[protected]. I find that the Internet service on this number is out of order for about 20-25 days in a month. Despite repeated complaints/requests, the situation is not improving. I apprehend that some BSNL officials of Sushant Lok BSNL Officie have got the internet diverted to some other place as I am getting hefty internet bills every month.
                                        I request higher BSLN authorities of Gurgaon to help me. By and by the situation is worsening and people are opting to other service providers due to apathy on part of subordinate officials.
                                        My Land line phone no[protected] not working since last 3 days[protected], Please take the urgent aciton to resolve the issue.



                                        Regards
                                        Shiv Kr Sharma
                                        Vill-Chandu
                                        Distt- Gurgaon ( Haryana )
                                        Dear Sir,

                                        My land line and broad band is not working properly from last 1 month whenever i make
                                        complaint they assured me with in one day your complaints will be done but it wil take
                                        near about 4-6 days but after some days again its dead this procedure is continued from last 6
                                        months and i am harassed with this BSNL service i never expected this kind of service from BSNL
                                        I had talk to some Senior person like Mr Khan (SDO) he also never give satisfactory reply he always commit and assured me but he never complete his commitment according to that time
                                        My ph no is[protected]gurgaon)and also i register a complaint lot of time one compl . no is 45765(15 oct 09) is still in pending .My broadband is not working
                                        pls see the matter and do the needful.

                                        Thanks & Regards,
                                        Manish Kumar
                                        Dear Sir,

                                        I have given my application for shifting of my land line connection (phone number[protected] from H.No. 780A/28, Jyothi Park, Sector - 7 Extn, Gurgaon - 122001 to H.No. 1425, Sector-21, Gurgaon-122016 on 24th October, 2009 at the concerned office (Commercial Officer, Sector 12A, Gurgaon) along with the proper enclosures. I was told that, the shifting will be done within 2 days from the date of my disconnection of my telephone at my old addoress (i.e., 30.10.2009 as I mentioned in the application).

                                        It is almost more than 3 weeks are over from the date of my application. Nobody responded till now (eventhogu I have given my mobile number in the shifting application i.e., [protected]). Apart from that, I tried to several persons to findout the concerned person. Nobody is giving proper response. Most of the times nobody is picking the phones at all.
                                        Subject : Disorder of BSNL land line No. 2371371

                                        With deep regret it is to inform you that the above subject BSNL telephone installed in my residence at E-7, Saraswati Enclave, Opp. Sector – 10-A, Vill. Kadipur, Gurgaon (Hr) is out of order since last three months.

                                        Inspite of regular telephonic & verbal complaints, there is no response from BSNL. I met Mr. Talwar, SDO at his office, when he said that the underground cabling at this particular area has been damaged. Even though, BSNL is not failed to sending bills and clearing its payment from my bank account. (Payment against the above connection is being made through ECS)

                                        Since the system is not operational since last 3 months, you are requested to pass necessary instructions to the concerned officials to refund the rent amount which I have paid to BSNL for all these period.

                                        An early action in this regard shall be highly appreciated
                                        Could you pl send some technician to set my internet connection right.

                                        Thanks
                                        Praveen Batra
                                        Ph no[protected]

                                        BSNL Gurgaon — Reimbursement of Rental charges for the month of Nov 2009- Telephone no:0124-2221922

                                        Dear Sir
                                        Please let me know the status of my last complaint on the same subject


                                        Regars
                                        Deepak jain
                                        h.no 40 lajpat Nagar
                                        Gurgaon, Haryana.-122001
                                        telephone no;2221922
                                        DEAR SIR

                                        I AM FACING THE PROBLEM IN MY BROAD BAND AND LAND LINE CONNECTION, MY LAND LINE NO . 2221482, PLEASE REPAIRE THE LINE AS SOON AS POSSIBLE


                                        REGARDS

                                        GAUTAM

                                        1137/5, GALI NO. 13, PATEL NAGAR,
                                        GURGAON
                                        Hi,

                                        I am having landline[protected].

                                        I am not able to access wireless internet, earlier it was worming but currenlty it is not.

                                        My mobile number to contact is [protected].

                                        I request you to please check it urgently.

                                        Regards,
                                        Nishant Giri

                                        BSNL — T.phone not working last 15 days ( 0124-2278570 )

                                        sir,
                                        T. Phone not working last 15 days no[protected] .

                                        Reagards
                                        Shiv Kr
                                        RAKESH KAUSHIK
                                        PLOT NO 358
                                        GALINO 15
                                        ASHOK VIHAR
                                        GURGAON-122001
                                        PH 2255351

                                        COMPLAINT :-DEAD LAST ON MONTH

                                        BSNL Gurgaon — bsnl broadband not working properly

                                        my broadband connection on phone on[protected] not properly working it may modam problem sometime it dected contact .
                                        I had given the application for a internet connection at Home 750 unlimited plan in the month of July(11th). A guy named Shivesh ([protected]) had immediately come to my residence and collected Rs 500/-.vide receipt no-316/11.07.2010 .
                                        BSNL took almost a 2 month to tell me that they are unable to provide me the connection at my address due to non feasibility. When I asked them that what the technical Issue is, they could not answered the same. I informed them that my neighbor has the BSNL connection why is it not feasible for my connection? Since then I had been following up with various people including Ms Kamal Joshi ([protected]). They keep transferring the calls.

                                        I would like to know if there was no feasibility why they sent a person to collect the amount for connection.
                                        What is the reason for no feasibility?
                                        My land line phone is almost dead in the month august 2010. but the bill genrated by bsnl is more than 822 . it is not understood how bill generated when phone and broad band service is not in use.kinldy look into the matter and reversed the bill of aug 2010


                                        anil kumar
                                        27 shanti nagar gurgaon
                                        [protected]

                                        B. S. N. L. Gurgaon — Internet Connection

                                        I applied for a telephone connection and broadband connection at my residence 384 Sector-10A. The requisite amount of Rs. 1,625/- was deposited by me vide receipt no. 355904 dated 8th April 2011. The telephone connection (telephone no. 2210042) was provided after long pursuasion on 28th April 2011. However, despite my repeated requests to JTO, Sector-37, BSNL Exchange and SDO; the internet connection has not been provided at my residence till date.

                                        BSNL — Transfer of telephone not happened in 3 months

                                        Hi

                                        I had applied for transfer of telephone number 25315126 on April 18 and received a WO number 18103109. It has been 3 months and the line is not shifted. I have contacted the kothanur exchange on several occasions and they just keep asking me to call different numbers. I have decided to write this complaint as I see no progress on this .
                                        Please see that this problem is resolved at the earliest

                                        regards,
                                        Joshua

                                        SURESH KUMAR — landline phone not working and internet not working properly

                                        my landline no[protected] is dead from last 2 week and internet is also not working properly ... it just getting disconnect..

                                        BSNL — non working of internet for 6 months

                                        We have a broadband connection of bsnl. It is not working for 6 months. I have already complained on it for more than 10 times for 6 months. Still they have not gave any response. Today they said that there is no proper line for broadband connection. We have paid Rs.5274/- for Rs. 879 per a month. We have complained to JE, Linemen, Technician but they are not responded and giving us suggestion that to cancel the connection but they are not solving the problem.
                                        I have dropped a cheque for RS.809/ dt.19/04/12 in Telephone office Sector-12 A, Gurgaon. My landline phone no.[protected]. But till date cheque not debited. Today I have visited -12 A Offfice. Than I know cheque drop box key is not available.As per security I have dropped cheque in this box.Who is responsible for this . pl.look into the matter immediatelly.


                                        BALDEV KRISHAN WADHWA
                                        H.NO. 594, BHIM NAGAR, GURGAON

                                        MOB.[protected]
                                        I had lodged a complain about internet signal drop especially after 9 pm till morning and sometime in the day also with complain reg no : [protected] on[protected].
                                        but still problem has not been resolved.
                                        pls resolve the issue asap...

                                        Pawan Kumar
                                        0124: 2370223
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