[Resolved] BSNL Dataone (Home 250 Plan) — Installation of Broadband connection

[Resolved] BSNL Dataone (Home 250 Plan) — Installation of Broadband connection

S subhashish Ganguli from Mukerian, Punjab

Dear Sir, 1. I found BSNL service for broad band is very unprofessional. 2. I have deposited Rs. 1200 for new BSNL broad band coonection in June 2007 against my telephone number[protected]. I have received a message from BSNL office to collect modem from their office after a long wait of period 9 months. I collected Modem from BSNL office on 01.4.08. After two days they have intimated my login ID and password. 3. Today it is twelve days passed but they have not given link to my connection. Number of complains have been made through personnel visit and telephone to the BSNL office. They are noting down the complain every day but after that no responce from their side. Their is nobody to listen. I think it is the duty of BSNL office to get installed the new Broard band connection and confirm. Not a single person have made a visit to my residence for my B/B connection. 4. I am residing in Saharanpur (U.P.). My office working hour is 0900 A.M. to 0600 P.M. It is very difficult for me to come out from during my working hours and stand in front of BSNL office. I will be highly obliged If you guide me for getting my connection. The LAST OPTION WOULD BE TO SURRENDER BSNL SERVICE AND GO FOR PRIVATE CO. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Joy Lobo

from Vasai-Virar, Maharashtra

Broadband 250plan — Broadband connection

Sir,
I have applied for bsnl broardband connection which is almost a year ago. I have also paid the advance for one month. But the sad part is the broadband connection is not yet installed. Whenever I try to inquire with one of your officers they tell me that this area is not yet covered for broadband. I want to ask you if this is so why in the first place was I allowed to apply for a connection and also to pay for one month. Can you please let me know and how soon can I get my connection. thanks Joy Lobo

srinivasan.v

from Mumbai, Maharashtra

. Today it is 5 months passed but they have not given link to my connection. Number of complaints have been made through personnel visit and telephone to the BSNL office. They are noting down the complain every time. but after that no responce from their side. Their is nobody to listen. I think it is the duty of BSNL office to get installed the new Broard band connection and confirm. Not a single person have made a visit to my residence for my B/B connection went down but i am receving bill with out fail on the second month of connection my broad band line was down for 45 days but i have recived a bill of rs 1500 how this may be possible when i have no connection to use it.

sarbani roy

from Ranaghat, West Bengal

Sir,
i am very sorry to say that a company like BSNL, its service towards customers is going very very poor. i have got my user id & password on 23rd of july. but just got a link by yesterday. bt at present i am suffering a problem like some error. Number of complains have been made through personnel visit and telephone to the BSNL office. They are noting down the complain every day but after that no responce from their side. really i dont know what to do. they all are worthless. even they also dont know where complaint can be lodged. even i am talking about your customer care service also. Their is nobody to listen. I think it is the duty of BSNL office to get installed the new Broard band connection and confirm. Not a single person have made a visit to my residence for my B/B connection.
and pls give attention to my billing periods, coz i have no usage of BB service but it already chargble as per your register.
thnks.