[Resolved]  BSNL Dehradun — NON ATTENDANCE OF COMPLAINT

village- srikt (khandha/)
patty-katulsyu, disst-pauri garhwal
uttrakhand-246181
Respected Sir,
somebody myland line tel. no-is[protected].not working before as 0n dt-09/05/2010.i have many compaint in s.d.o (srinager garhwal) now i m very tried.
but nobody any response meet me right & the line tel not working till today-06/01/2011.ihave n't understant when will i complaint in high point . plse help me

thanking u

u'r truly
smt. Mangli devi chauhan
village-srikot(khandha)
pauri garhwal, uttrakhand

Respected Sir
Kindly refer to the telephone no.[protected]. I have submitted an application for shifting of my phone and internet connection on 9th May.I was informed by Shri P.K.Singh, SDE Commercial that shifting order has been issued on 11th May 2011. But till date no shiftting has been done after a lapse of one month, inspite of the fact that both addresses falls in Indira Nagar exchange. Making calls here & there yielded no result.
May I request the concerned authority to look in to the matter
Regards
S.K.Verma

i have a landline telephone number[protected] it is not working from last about 28 days.three complain on computerised yielded no response telephone calls to S.D.O office yielded good assuranes and nothing more.finally a letter to chief general manager dehradun also did not yield any response.i dont know what to do, can you help us?

ankit bisht
s/o mrs pushker singh bisht

SIR MERA LANDLINE NUMBER[protected] ABHI TAK SAHI NHI HUA HAI JO KI LAG BAG 1 MAHINA GUZAR GYA HAI.YEH HMARA STD NUMBER HAI JISKE KARAN HMEY AUR HMARE CUSTOMER KO PARESANI HO RHI HAI.NAYAGAOON EXCHANGE ME CALL KARNE K BAAD BHIONE SAHINI HHELP KAR SKTE HOTO KRO WARNA MUJE KOI ACTION LENA PDEGA AAPKE KHILAF.


ANKIT BISHT
GANESHPUR
SHIMLA ROAD
DEHRADUN

more than 35 days my telephone is not working.number[protected] about 10 time complain to bsnl exchange no one is doing work.i ink bsnl is worst so i request to all the consumer of bsnl plz dont belive in bsnl and get your new landline mtnl no.

NON ATTENDENCE OF COMPLAINT

I HAVE A LAND LINE TELEPHONE & BROADBAND NO.2734342. IT IS NOT WORKING FOR LAST ABOUT 05 DAYS. THE BROADBAND IS NOT WORKING LAST 2 MONTHS, MANY TIME HAVE COMPLAINT TO MR. JAIDY, SDO, RAJPUR. BUT NO ACTION IS TAKE TO ATTEND THE COMPLAINT. 01ST OCTOBER, 2011 THE TELEPHONE IS DEAD AND AUTOMATIC COMPLAINT NO-NUMBER IS -[protected] AND ALSO INFORM TO S.D.O. Mr. Jaidy BUT THERE IS NO RESPONSE FROM THERE SITE. 05 DAYS IS LEFT BUT NO BODY HAS ATTEND THE COMPLAINT. WHAT I DO. IT IS ALSO INFORM THAT THE PROJECT IS FUNDED BY WORLD BANK, GOI AND GOUK. THE PROJECT IS SUFFER DUE TO NONAVAILABILITY OF NETWORK. PLEASE DO SOME THING.

Bel Singh Mehar
P.S. OF Finance Controller
Project Management Unit, Swajal Project
Makkawala, Mussoorie Diversion Road, Dehradun

Dear sir my phone no. [protected] is not working since last few days . Even after remindingmany times no action was taken.

Subject: INEFFECTIVE BILL DELIVERY & DISCONNECTION OF TELEPHONE FREQUENTLY

I would like to bring to your notice a serious lapse in your system whereby some matters considered to be serious, are taken in a light sense and causing many inconvenience to the customer (especially to old retired persons).

Since July 2011, there has been a continuous downturn in the efficiency of BSNL in Dehradun.

1) In-spite of making an application to the Laxmi Road branch office of discontinuing my Internet service in July 2011, it was finally disconnected in October 2011. This after making all payments and many visits to your DDun head office and meeting the concerned commercial officer.

2) Recently for the past 3 months, my land line telephone is being disconnected every month. However after visiting your head office and producing all paid bills, it then then being reconnected.

3) The telephone bill is being received at my residence just on the day after the bill due date, causing a great stress to my 83 year old father who is at present residing at my address. This is also a reason for late payment of bill. The telephone connection is then cut immediately on the due date.
Even at this moment, the telephone is disconnected and my father is undergoing huge stress owing to lack of communication.
HOW DO YOU EXPECT A RETIRED PERSON OF 83 YEARS TO HANDLE A MIRACLE PAYMENT.

Kindly advise me by return email if there is any amount not paid at this moment, and I will pay same by internet online. Pls ensure that the amount is correct after taking into account all the earlier paid amounts.

Please look into the matter, and advise me Urgently if there is any thing of concern from my end and also from your end to solve this problem immediately.

My address is Defense Colony, Dehradun 248003. Uttarakhand.

My landline no is 2651910 & also using a broadband connection . For the last 20 days link is ragularly disrupted after each 2-3 minutes.It seems there is nobody to care and the phone is running LAWARIS. Will u please be kind enough to look into the matter and advise me through e-mail

My land line phone No 2751549 is not working last more than 2 months. computerized complaint also been lounged but till date no response. Bills are also not accurate. Now i want to disconcerting the phone.
L. N. Nautiyal
Nimboowal Ghari Cantt Dehradun
.

I have land line and broad band connection No. 2749241 (old) and I have shifted to new residence and applied for shifting in March, 2012. The new land line number 2729671 from Patel Nagar exchange has been issued in April month. I visited several time to the office and I got assurance that it will be installed very soon. Now, It is May end but no progress has been made.

Any body can suggest what to do and to whom I should write.

Suresh Kumar
Raj Enclave (Sai lok), GMS Road
Dehradun

I HAVE A LAND LINE TELEPHONE NO.2620140.IT IS NOT WORKING FOR LAST ABOUT 20 DAYS. MANAYTIMES COMPLAINTS ON COMPUTERISED SYSTEM ON 29.05.2012 WHICH COMPLAINT NO.IS [protected] YIELDED NO RESPONSE .TELEPHONE CALLS TO S.D.O. OFFICE & DGM (OPERATION)YIELDED GOOD ASSURANCES AND NOTHING MORE RESPONSE.I DO NOT KNOW WHAT TO DO.CAN YOU HELP?
RATAN LAL
19 VIDHYA VIHAR KARGI ROAD,
DEHRADUN

bsnl dehradun — dead phone lines

my two landlines[protected] and[protected] have been out of order for more than 9 months. i have lodged complaints 4-5 times but there has been no response from the concerned. still today if i try to register my complaint on 198 i get the recorded message "your complaint is regitsered - work under progress".In the mean time I had deposited the payment of both the above mentioned landlines.Now i urge the concerned to look into the matter- get my both the lines in order and also refund my amount for the period in which the phone was out of order.

I HAVE A LAND LINE TELEPHONE NO.2412968.IT IS NOT WORKING FOR LAST ABOUT 55 DAYS.NINE COMPLAINTS ON COMPUTERISED SYSTEM YIELDED NO RESPONSE.TELEPHONE CALLS TO S.D.O. OFFICE YIELDED GOOD ASSURANCES AND NOTHING MORE.FINALLY A LETTER TO CHIEF GENERAL MANAGER DEHRADUN ALSO DID NOT YIELD ANY RESPONSE.I DO NOT KNOW WHAT TO DO.CAN YOU HELP?
BHOLA SINGH MANWAL VILLAGE JOLLYGRANT
DEHRADUN

From:
B.S.MANWAL,
JOLLY GRANT,
TeNo:[protected],
JOLLY GRANT EXCHANGE.,

dear sir my land line bsnl phone has been dead from 4-5 month 100 of times i have complained to automatic complaints booking No.198 and also in Bharat Sanchar Nagam Limited (BSNL) Exchange Office at JOLLY GRANT but they are failed to rectify the problem, so that my phone is dead till date. So i am very discontented from Bharat Sanchar Nagam Limited (BSNL) please help me and guide me how can i go to consumer form.
phone No.[protected]

I have a Landline no. 2740769 and it is not working for the last 10 days. even after so many times compliant, phone is not restored. There rae serious lapses in the VSNL office. No body picks the customer's phone. PLease help to restore the problems

A K ARORA
Phone no.[protected]

My Office UK & WUP GDC, Survey of India is a Central Government Office situated at Karanpur, Dehradun. This office have a Landline no. 2658363 with broadband and it is not working for the last 25 days. even after so many times compliant, phone is not restored. Please help to restore the problems.

I/C field Wing
UK & WUP GDC,
Survey of India,
17 EC Road Dehradun